DU Student Call Center

Frequently Asked Questions

Who is calling me?

The University of Denver Call Center is staffed with our very own students. They represent our diverse campus with a mix of majors, student affiliations and backgrounds.

Why do you call when students are not in session?

Our student callers work at the call center to help pay for their education, gain experience and interact with alumni. When classes are not in session many of our student callers prefer to continue working.

What is the Annual Fund?

Through the Call Center, you can donate to any area of the University to which you feel connected. Our donors support their previous majors, college, scholarship programs or any area of the University that they feel connected to. We encourage our donors to support the area that best suits their interests and passion for DU. Please contact the Office of Annual Giving if you want more information about different areas where you can donate.

Where did you get my information?

When you graduate from the University of Denver, you leave us your current contact information. We use that information to keep our alumni updated on changes, news and updates at the university.

Why is supporting the University's Annual Fund so important?

With your support of the Annual Fund, the University of Denver is able to support our students, improve our programs, evolve our campus and create a learning environment that is intuitive, innovative and competitive.

What happens after I make a pledge through the Call Center?

After you confirm your pledge with our Call Center manager, you will receive a pledge confirmation letter in the mail. You can pay your pledge using the reply card and envelope that is provided in this letter. You can also sign online and make a payment on your pledge at giving.du.edu

Why don't you just send me requests in the mail?

We prefer to talk to you on the telephone so that we can personally update you about the things that matter most to you. Our student callers are very knowledgeable about the University of Denver. Not only do they have the most up to date information regarding the university, but they also can share firsthand what life is like for a current DU student. These conversations help bring back fond memories for our alumni, give parents insight into their own child's experiences and provide our friends and donors with a better understanding of the DU community experience. These calls also give you a chance to share your own memories, ask questions and offer advice to our DU students.

How can I make a greater impact with my donation?

Many employers participate in matching gift programs. Through these programs your employer can double or even triple the impact of your charitable donation by matching your gift. Please talk to your Human Resources department to find out if your company participates in this program or call us for more information.

I'm on the Do Not Call List so why do I keep getting calls from you?

The National Do Not Call Registry does not apply to non-profit institutions. We understand that you might prefer to communicate with us in another manner. Please let us know if you would like to be placed on our internal do not call list. You may also select to receive email or mail information regarding University news, events and donation options.

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