The Ritchie Center has several on-campus parking options, and we urge our guests to use these facilities and respect the University's residential neighbors. Parking on residential streets surrounding the University is limited to one hour for non-residents, and violators risk fines and towing.
Parking lots will be opened one hour prior to the event for visiting guests. For information about season parking passes for athletic events, call 303-871-7588.
Handicapped parking spaces and drop off areas are available at the north and south entrances of the Ritchie Center.
Just visiting the Ritchie Center to work out, take a swim, or talk with staff? Refer to the campus map for non-event parking.
RTD
Don't forget that RTD buses stop right along Buchtel Boulevard near the Ritchie Center. If fighting traffic and hunting for parking don't appeal to you, RTD is the smart choice.
Visit RTD's Web site for more information.
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Accessible entrances are located at the lower north (elevator) or south (ramp) entrances.
All seating area levels can be accessed via the north or west elevators.
Guests with wheelchairs should make arrangements with the Ritchie Center Box Office prior to arriving at the facility for ticket location options.
All concessions, restrooms and water fountains in the facility are wheelchair accessible.
Service animals are permitted inside the Ritchie Center.
The Ritchie Center provides special hearing devices for hearing impaired guests for events and concerts. Assisted listening devices can be checked out at the North Box Office beginning one hour prior to the start of an event.
The Wells Fargo ATM is located in the West Lobby, next to the West Box Office behind Section 20.
A number of athletic contests are broadcast on 950 THE FAN radio, or one of its member stations. Guests should check the Denver Post sports page for radio and television times and stations.
Banners are permitted inside the Ritchie Center as long as they are not attached to a stick or pole of any kind, the language is not offensive and the banner in no way interferes with the view of other guests. Guests may obtain permission to put up a banner, at athletic events only, by calling (303) 871-3956 at least 24 hours before the event. Ritchie Center reserves the right to prohibit banners.
Bike racks are located at the west, north and south entrances of the Ritchie Center. There are a limited number of spaces available. The Ritchie Center is not responsible for damaged or stolen bikes.
Any guest/group wishing to have a birthday or welcome greeting on the Matrix scoreboard during University of Denver Pioneer athletic events ONLY, can do so by registering with Guest Services at (303) 871-4587, no less than 48 hours prior to the event. There is a $25 fee for any birthday or welcome message with the monies going to the Pioneer Fund. Guests can also sign up for an upcoming event at the Guest Services booth.
The Ritchie Center honors and enforces the photography and audio recording restrictions of promoters who rent the facility. As a general rule, handheld still photography without flash is usually permitted; any and all types of audio recording, video and flash photography are NOT permitted.
The Gold Club is located on the upper west side in Sections 20, 1, and 2. The Crimson Club is located on the Concourse Level, east side under the press boxes in Sections 10, 11 and 12. For more information about the club areas, please call the Athletics Development office at 303-871-2389.
There are many concession stands located on the Concourse Level of the Ritchie Center. All concessions may not be open for all events.
For information about corporate sponsorships please contact Intellectual Property and Events at 303-871-4467 or visit the Sponsorship page.
Requests for photography and/or media credentials for University of Denver Pioneer athletics events should be directed to ebacher@du.edu. Requests for non-athletic events should be directed to lfaye@du.edu.
For selected Ritchie Center Events, patrons can register to be a designated driver for their accompanying party. Guests can register at the Guest Services booth and will receive a wristband for identification and a coupon to receive one Coors non-alcoholic product redeemable at select concession stands in the building.
Guests have access to two elevators in the Ritchie Center:
North Elevator - grants access to Concourse Level through the lower north lobby.
Tower (West) Elevator - grants restricted access to Gold Club Level and Marion Gottesfeld Room. Proper credentials or tickets are necessary.
The Guest Services Booth, located in the West Lobby on the Concourse Level, near the West Box Office, has representatives available for guest assistance and comments.
Other services offered are:
- Lost and Found
- Ritchie Center rental and programming information
- Ticketing issues
- Designated Driver Registration
- Lost children/parents
- Accessibility assistance
Under a City and County of Denver ordinance, the reselling of Ritchie Center event tickets, merchandise, food, beverage or other goods of any kind on University of Denver property and/or within the city and county of Denver is prohibited.
Reproducing the image and likeness of the logos and mascots of the University of Denver, the Ritchie Center, and the University of Denver Pioneers athletic teams without the written consent of the Vice Chancellor of Intellectual Property and Events is prohibited.
The Ritchie Center provides lost and found services for its guests at the Guest Services booth. If you want to find out if a lost article has been turned in, call Guest Services at (303) 871-2416.
Spectators are not permitted to bring food or drink into the facility unless they are specialty foods for medical purposes and/or infant care. Bottles or cans are not permitted, and guests will be asked to discard the item and are subject to ejection from the facility.
- Animals (except certified guide dogs)
- Bags larger than 8 1/2" x 11" (subject to search at entry)
- Alcoholic beverages or illegal drugs
- Bottles or cans
- Ice chests or coolers
- Sticks or clubs (unless purchased in Pioneer Shop)
- Artificial noise makers (unless given away as promotion)
- Confetti
- Beach balls or other inflatables
- Outside food and beverage
- Stools or folding chairs
- Water bottles or mugs
- Skateboards or rollerblades
- Fireworks, firearms, or other weapons
- Cameras or recording devices (unless permission is granted)
- Animals (except certified guide dogs for disabled)
Two pay telephones are located in the West Lobby next to the Hamilton Gymnasium behind Section 2.
For more information on booking Ritchie Center facilities, please visit our Venue Venue Rentals.
Women's and men's restrooms and water fountains are located throughout the facility behind sections 2/3, 6, 9, 13, 16, 19/20. Changing tables are available in restrooms behind sections 2/3, 9, 13, and 19/20. All restrooms are wheelchair accessible. There are no family restrooms available.
Smoking is not permitted inside the Ritchie Center. Smoking areas are located at the north and west entrances of the building. Guests smoking inside the building are subject to ejection from the facility.
The Ritchie Center intends for families and all spectators to have an enjoyable experience at all events in the facility. Guests are subject to ejection if:
- They interfere with the progress of the event.
- They use foul or offensive language.
- They appear to be intoxicated and become abusive.
- They disrupt the spectators around them.
- They throw objects onto the event surface.
- They are drinking under age.
Internal stairways are to be used for exiting Ritchie Center guests on an emergency basis only. The following internal stairways serve all four levels of the facility.
- North end stairway, located off the main entry at the Concourse Level.
- South end stairway located off the Concourse Level with access from Pioneer Shop.
- West side (lower) stairway.
- Press Box (east side) stairway.
To arrange a tour, phone (303) 871-2389.
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