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FML 2.12 - On-Call Compensation


Due to the emergency nature of some of the responsibilities of the Facilities Management Department, it is occasionally necessary for designated personnel to be placed on an “on-call” status to insure adequate response to operations.  The purpose of this letter is to detail how such status will be invoked and how it will  be compensated.

General Policies

Anyone who is required to be on-call for a specific period of time, either through a pager or telephone, shall be required to respond as instructed and shall be compensated at the rate of $1.00 per hour for each hour of the on-call status.  Failure to respond while in the on-call status may result in disciplinary action and forfeiture of the on-call compensation for that particular period of time.

Nothing in these procedures is intended to preclude the University from calling employees into work on an as-needed basis who are not in an on-call status.  Employees who are not in an on-call status and who do not respond or cannot be reached for an unanticipated call in will not be subject to disciplinary action.


  • The supervisor will advise the employee who is placed in on-call status of the start and end time, which will establish the compensation period. 
  • The employee is required during that period to carry a University-owned activated pager,
  • When the employee is paged  while on-call, he must respond within a reasonable amount of time (i.e., within 30 minutes of the scheduled start time) to the supervisor’s instructions and report ready to work.  During the actual work period, the employee will be compensated in accordance with Federal, University and/or Union contract provisions.  The on-call compensation will end at the start time that has been designated by the supervisor.
  • If the on-call status ends due to expiration of the original end time or because employee has been required to report to work, it must be reactivated by the supervisor with a new start and end time.
  • The supervisor may extend the on-call period at any time, based upon changing conditions, by notifying employee of the extended time period.


These procedures and compensation do not apply to situations during the normal work week (i.e., Monday - Friday) where an employee is informed of a pre-determined, specific reporting time prior to the end of the preceding work day.  For example, if a snow crew member is instructed to report for snow removal operations the next day at 5:00 a.m., then he or she shall not be deemed to be in an on-call status and shall not receive the related compensation.  However, if the employee is instructed to report at 5:00 a.m. on Saturday, he or she is considered to be in an on-call status and the compensation applies.


Approved by:   



Jeff Bemelen, Director of Facilities Mgmt.



Effective Date:  November 1, 1997   Revised:  January 1st, 2005