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Facilities Frequently Asked Questions (FAQ)

GENERAL OPERATIONS AND MAINTENANCE

How do I get something fixed on campus?
Click on the Work Requests link to the left to be taken to the Facilities Service Desk, or by calling 303.871.2200. Complete information is needed to process your request. Click on the subjects to the left to learn more about the services we provide.

What is the difference between an emergency and routine call?
Emergency calls are those that involve potential threat or damage to life or property (gas leak, fire alarms, water leaks, etc.) During business hours call the Facilities Service desk at 303.871.2200 and after hours call Campus Safety at 303.871.2334.

Routine calls are usually requests for services that can be scheduled (painting, light bulbs, keys, etc.).

Where is the Office of Facilities Management located?
The administrative reception is located at 2400 So. Race on the 2nd floor. The front of the Facilities Management building faces east toward the Physics Building. There is limited parking for clients and vendors, so please be considerate of others.

How do I order keys?
A request for a new key can be made through an online Work Request and must be accompanied by a Key Request form.

How often is my science lab cleaned?
Science labs are located in the Physics Building, Seely Mudd and Olin Hall. The Custodial department has access to these labs 5 days of the week and the labs are cleaned as scheduled by faculty of that department or lab. Check with a staff member in that lab for a specific time.

We are moving out of our building because it is scheduled to be renovated?

How can I order a new sign or nameplate?
The sign shop is located in the general maintenance shop at the Facilities Managment building. To order a new sign or nameplate, go to the online Work Request system and initiate a Work Order referencing the Work Request: 'Signs'. Please utilize our sign request form to ensure the type and accuracy of your request.

How do I recycle items on campus?
The University, through its Custodial Services Department, recycles mixed office paper, plastic, aluminum, toner cartridges, cardboard, computers and printers.

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ARCHITECTURE, ENGINEERING AND CONSTRUCTION