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University of Denver Financial Aid
Financial Aid 101: When to Expect Your Award Letter

What exactly is an "award letter?"
A financial aid award letter (sometimes called a financial aid "package") is a document that will list all of the types of financial aid (or "awards") you are eligible to receive from the University of Denver. The aid listed may be provided by a combination of federal, state or institutional sources.

How are my awards determined?
The types of aid listed on your award letter are based on several things, including the information you and your family supplied on the FAFSA and CSS PROFILE and your planned enrollment. We'll provide much more information on this topic in a future Financial Aid 101 email.

What do I need to do to receive an award letter?
In order to receive your award letter, your "file" must be complete. That means:

  • You have completed both the FAFSA and CSS PROFILE applications.
  • If you have been selected for verification, you have submitted all of the documents we requested, and your application has been reviewed by an advisor.
  • You have been accepted to DU.

So when will I receive it?
We will begin sending award letters to students who have completed all of the steps outlined above in mid-to-late March. If you haven't taken all of those steps, be sure to do so as soon as possible. Feel free to check your status at any time to make sure you have done everything you need to!

How will I be notified?
You will receive a comprehensive award packet in the mail. This packet will include additional information and resources that will help you understand your financial aid options at DU. We'll also send you an email when you can view your award letter online.

Anything else I should know?
Most of the awards in your financial aid package will be offered to you. This means that if you don't want to borrow a loan you were offered, for example, you don't have to. Some types of financial aid will also require you to take additional steps before you can receive funds.

Additionally, please be aware that in accordance with University of Denver policy, we cannot negotiate financial aid packages. However, if you or your family has an extenuating circumstance that is not reflected on the FAFSA or CSS PROFILE, let us know!

We encourage you to contact us with any questions you have, but please know that our office experiences a very high volume of phone calls and emails during the months of March and April. We will return your call or email within 2-3 business days, and ask for your patience while you are waiting to hear back from us. In the meantime, you can find much more information about financing your DU education on the the Financial Aid website

Up next week: Understanding Your Cost of Attendance

Want to review past Financial Aid 101 emails? Check out the archives!

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