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Fall Financial Aid Update
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University of Denver
Fall Financial Aid Update

In this update:

  • Fall Quarter Disbursement of Aid and Refunds
  • New Tuition Payment Portal
  • Access to Student Information
  • Smart Loan Borrowing
  • Office Hours on Labor Day
  • Upcoming Important Dates

Fall Quarter Disbursement of Aid & Refunds

Your DU tuition bill is due on September 4th. On that date, your financial aid for fall quarter will disburse to your student account and will pay toward your charges—as long as all financial aid requirements are satisfied.

In order to receive your financial aid, you must:

  1. be registered for classes (learn about enrollment requirements),
  2. have accepted your financial aid through PioneerWeb, and
  3. have no outstanding requirements on the Student tab of PioneerWeb, (which is indicated by a red flag).

Expecting a refund? If your financial aid is more than the total of your charges, a refund will be generated by the Bursar's Office on Tuesday, September 8th. If you have direct deposit, you can expect to see your refund in your bank account on September 9th.

Did you know you can calculate your estimated refund through PioneerWeb? Go to the Student tab and click on the "Autumn Quarter 2015" link in the My Account box. Then, subtract your total "Term Credits and Payments" from "Term Charges." If the result is a positive number, you'll receive that amount in a refund.

An important note for new students:
Because incoming undergraduates do not register for classes until Discoveries Orientation, billing and disbursement of aid occurs later than current students. If you are a new student, your fall quarter bill will be generated by the Bursar's office after you have registered for classes during orientation, and the due date for that bill will be September 25th. Once you are officially enrolled in classes, your financial aid will disburse to your DU student account and will pay toward the bill. Any refund you are expecting will be generated within 2-3 business days later.

Learn more about billing and disbursement >>

New Tuition Payment Portal

The University of Denver has implemented a new payment portal for DU tuition payments called DUPay. While the old system let you share your account information with one additional person, the new payment portal allows for multiple users to set up individual credentials to access your account (i.e. parents). It also offers other features, such as setting up recurring payments and scheduling payments in advance. 

Learn more about DUPay >>

Access to Student Information

The Family Educational Rights and Privacy Act (FERPA) prohibits the University of Denver from releasing a student's financial aid records to anyone—including parents—without the student's written consent, regardless of his or her age or who is paying the student's bills. If you wish to allow a member of our office to speak to your parent(s) about your financial aid, you must submit a Release of Confidential Student Information. To complete this release:

  1. Log into PioneerWeb.
  2. Go to the Student tab.
  3. Click on the "Release of Student Records" link on the right side under Documents/Requests.

Learn more about FERPA >>

Smart Loan Borrowing

Be sure you're only borrowing what you absolutely need for the 2015-16 academic year! Before classes begin, we encourage you to utilize the Federal Student Aid Repayment Estimator to estimate your future monthly federal student loan payments under each repayment plan. By monitoring your borrowing while you're still in school, you can be sure there won't be any surprises at graduation!

If you realize you don't need all of the loan funds you've accepted and would like to reduce the amount you'll borrow this year, please contact us.

Office Hours on Labor Day

Although the University of Denver is closed on Monday, September 7th to observe the Labor Day holiday, our office will be open from 10:00 a.m. - 3:00 p.m. Have a question about your financial aid? Call us or stop by University Hall 255 during those hours. We'll be happy to help you!

Upcoming Important Dates

  • Friday, September 4th: Financial aid disbursement for continuing students
  • Tuesday, September 8th: Financial aid refunds generated by the Bursar's Office for continuing students
  • Monday, September 14th: First day of classes
  • Sunday, September 20th: Last day to add/drop classes at 100%
  • Friday, September 25th: Fall quarter bill due date for new students