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Student Life

Health & Counseling Center

hcc ritchie center

Health & Counseling Center

Frequently Asked Questions

Q: What is the University of Denver Health and Counseling Center (HCC)?

A: HCC is an outpatient, on-campus facility that provides a wide range of medical and mental health services, as well as health promotion services. HCC staff includes physicians, nurses, counselors, physician assistants, health educators and other professionals.

Q: Who can use the HCC?

A: All students enrolled for academic credit (full-time/part-time/undergraduate/ graduate) can use the HCC. Student spouses are also welcome for general medical care. University of Denver faculty and staff members can use the HCC for immunizations and travel-related services.

Q: If I have my own doctor in the area, would I still use the HCC?

A: Many students who use a local physician also use the HCC. Below are just a few reasons why:

  • It's conveniently located right here on campus.
  • If you're sick or injured, or have a mental health concern, we are able to see you the same day—you do not have to leave campus or wait days for a visit.
  • If you need to see a specialist, we can find one for you and make an appointment.
  • You can obtain most prescription medications right here, instead of having to go to a pharmacy off campus.
  • Upon your request, we will be glad to provide your personal physician with any information about your health care at the HCC or obtain information from your physician about your past medical history.
Q: Where is the HCC located?

A: In the Ritchie Center, 3rd floor North (Buchtel) side

Q: When is the HCC open and what numbers do I call?
A: Hours are as follow:
 
Monday, Wednesday, Thursday, Friday (All year)
8 a.m. - 5 p.m.
 
Tuesdays (All year)
9 a.m. - 5 p.m.
 
Contact numbers are as follow:
  • Phone: 303-871-2205
  • Fax: 303-871-4242
  • Nursing: 303-871-4133
  • Prescription Refills: 303-871-4199
  • Health and Counseling Fee/Insurance: 303-871-4136
  • After hours for medical concerns: 303-871-2205 and follow instructions on how to access the on-call physician
  • After hours for mental health concerns: 303-871-3000 and ask to speak with the counselor on call
Q: What do I do in an emergency?

Call 911 or Campus Safety at 303-871-3000 in a true life-threatening medical emergency (severe injuries, severe bleeding, unconsciousness etc.). An ambulance will arrive to transport you to the nearest emergency room.

Mental Health Emergencies

In case of an emergency during business hours, call 303-871-2205 or come to the HCC. For after hours emergency calls, please contact Campus Safety at 303-871-3000 and ask to speak to the counselor on call. An on-call counselor is available 24 hours a day, 7 days a week to all university students.

Q: Where is the closest hospital?
Porter Adventist Hospital
2525 South Downing Street
Denver, CO 80210
Phone: 303-778-1955
 
*Hospital insurance coverage may vary with your health insurance plan. There are other hospitals in the surrounding area and you may want to check your health insurance plan network for participating hospitals.
Q: How do I get additional information about medical and counseling services and costs at the HCC?

A: Please call us at 303-871-2205 with questions or stop by the HCC. We're located in the Ritchie Center, 3rd Floor, north side. We are happy to answer any questions you may have and also have a medical and mental health issue resource library available for your use.

Q: What medical services are available at the University of Denver Health Counseling HCC?

A: The following medical services are available:

  • General medical care for illnesses and injuries
  • Women's health care
  • Non-surgical sports medicine
  • Specialist services (except in Summer): Dermatology, Gynecology, Nutrition
  • Preventive medicine services
  • Procedures, EKG's, IV infusions, immunizations, allergy shots, injections
  • Lab tests
  • Confidential STD/STI testing (including HIV testing)
  • Discounted prescriptions and birth control
  • Travel health advice / travel immunizations
  • Immunizations (including MMR and HPV)
  • Nursing consultation and assessment
  • Same day appointments for illness/injury
  • After hours on-call service
  • Referral services
Q: What counseling services are available at the HCC?

A: The following counseling services are available:

  • Counseling/Psychotherapy (individual, couples, group) 12 session model for students
  • Psychological testing (e.g., for learning disabilities and attention deficit disorder)
  • Crisis intervention and emergency services (24 hours/day, 7 days/week)
  • Psychiatric consultation (medication management) when referred by HCC medical or counseling staff
  • Consultation/Outreach
  • Sport psychology, health psychology, and behavioral medicine
  • Training and research
  • Referral services