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RA Position

RA Roles and Responsibilities

Community Development
  • Work with residents to ensure an environment that displays respect for the rights and privacy of others and promotes consideration of individual needs in a group living environment.
  • Foster an environment that respects and embraces diversity and celebrates differences within the community.
  • Foster relationships with individual residents by remaining accessible and approachable.
  • Have weekly individual contact with each resident in your community.
  • Conduct floor meetings at the beginning of the year and throughout the year as assigned.
  • Assist with conflict mediation among residents, follow and enforce University of Denver and Housing & Residential Education policies, and take part in confrontation and judicial procedures for residents who violate policies.
  • Provide informal peer counseling to residents by helping them to define and resolve academic and/or personal problems.
  • Serve as an information resource to residents about university services and events to help students become engaged in the wider campus community.
  • Respect and maintain student and staff confidentiality, except in cases that may be dangerous to individuals and/or the greater community.
  • Leadership opportunities and encourage student involvement within the halls and on campus.
  • RAs must be flexible and responsive to meeting the changing needs of the residence community.
  • Support and implement the mission and goals of HRE and the University of Denver.
  • Encourage residents to exercise responsibility through active participation in assisting with policy decisions, addressing disruptive behavior, mediating conflict within the community and evaluating the residential education program.
Programming
  • Role model behavior that is consistent with HRE expectations, in and out of residence halls.
  • Convey a positive attitude towards the HRE department, the RA position and all associated duties and responsibilities.
  • Treat fellow employees (residence life staff, housing operations staff, custodial staff, maintenance staff and other university employees) and students with courtesy and respect.
Role Model & Attitude
  • Role model behavior that is consistent with HRE expectations, in and out of residence halls.
  • Convey a positive attitude towards the HRE department, the RA position and all associated duties and responsibilities.
  • Treat fellow employees (residence life staff, housing operations staff, custodial staff, maintenance staff and other university employees) and students with courtesy and respect.
Training and Meetings
  • Return to campus approximately three weeks prior to the beginning of Fall Quarter for intensive training with other Housing & Residential Education staff members.
  • Participate in additional training and staff development days throughout the academic year.
  • Attend and participate in weekly building staff meetings and other meetings called as necessary. No commitment outside of academics will be considered before scheduling the weekly staff meeting.
  • Meet weekly for a one-on-one with your supervisor.
Administration
  • Participate in the check-in and check-out procedures prior to and at the end of Fall Quarter, at the end of Spring Quarter, and other times during the year when residents arrive late or leave early.
  • Work four unpaid hours per week at the front desk.
  • Complete paperwork and administrative assignments in a timely manner.
  • Complete incident reports accurately and in a timely manner.
  • Report maintenance and custodial problems immediately.
  • Complete checks of the occupancy of your floor as assigned.
Responding to Student Behavior & Duty
  • Participate in duty system.  The RA must be on campus and in the building by a specified time, available at all times when on duty, and must conduct community walks as assigned.
  • Confront inappropriate behavior in an objective, consistent, and respectful manner.
  • Be responsible for thorough, timely, and accurate documentation of all violations of Guide to Residence Living policies and the University Code of Student Conduct.
  • Follow up with students who have violated policy.
  • Inform residents of the rationale for DU and HRE policies and procedures, including the potential consequences of violating them.
  • RAs must follow all protocol and procedures for duty systems, including, but not limited to notification of administrator on call and Campus Safety.
Team Work
  • Consult with and support other staff members as needed.
  • Maintain open, honest communication with the supervisor, students and other staff members.
  • Be a productive and positive member of the staff team comprised of the RD, GRD, RA, DA, Custodial and Maintenance personnel in your building.
  • Assist the custodial, maintenance, and other HRE staff in providing a clean, efficiently operated and well-maintained environment. Help promote respectful understanding of the responsibilities of both the residents and HRE personnel.
  • Support staff members and staff decisions in a professional manner.