Work with residents to ensure an environment that displays respect for the rights and privacy of others and promotes consideration of individual needs in a group living environment.
Foster an environment that respects and embraces diversity and celebrates differences within the community.
Foster relationships with individual residents by remaining accessible and approachable.
Have weekly individual contact with each resident in your community.
Conduct floor meetings at the beginning of the year and throughout the year as assigned.
Assist with conflict mediation among residents, follow and enforce University of Denver and Housing & Residential Education policies, and take part in confrontation and judicial procedures for residents who violate policies.
Provide informal peer counseling to residents by helping them to define and resolve academic and/or personal problems.
Serve as an information resource to residents about university services and events to help students become engaged in the wider campus community.
Respect and maintain student and staff confidentiality, except in cases that may be dangerous to individuals and/or the greater community.
Leadership opportunities and encourage student involvement within the halls and on campus.
RAs must be flexible and responsive to meeting the changing needs of the residence community.
Support and implement the mission and goals of HRE and the University of Denver.
Encourage residents to exercise responsibility through active participation in assisting with policy decisions, addressing disruptive behavior, mediating conflict within the community and evaluating the residential education program.
Programming
Role model behavior that is consistent with HRE expectations, in and out of residence halls.
Convey a positive attitude towards the HRE department, the RA position and all associated duties and responsibilities.
Treat fellow employees (residence life staff, housing operations staff, custodial staff, maintenance staff and other university employees) and students with courtesy and respect.
Role Model & Attitude
Role model behavior that is consistent with HRE expectations, in and out of residence halls.
Convey a positive attitude towards the HRE department, the RA position and all associated duties and responsibilities.
Treat fellow employees (residence life staff, housing operations staff, custodial staff, maintenance staff and other university employees) and students with courtesy and respect.
Training and Meetings
Return to campus approximately three weeks prior to the beginning of Fall Quarter for intensive training with other Housing & Residential Education staff members.
Participate in additional training and staff development days throughout the academic year.
Attend and participate in weekly building staff meetings and other meetings called as necessary. No commitment outside of academics will be considered before scheduling the weekly staff meeting.
Meet weekly for a one-on-one with your supervisor.
Administration
Participate in the check-in and check-out procedures prior to and at the end of Fall Quarter, at the end of Spring Quarter, and other times during the year when residents arrive late or leave early.
Work four unpaid hours per week at the front desk.
Complete paperwork and administrative assignments in a timely manner.
Complete incident reports accurately and in a timely manner.
Report maintenance and custodial problems immediately.
Complete checks of the occupancy of your floor as assigned.
Responding to Student Behavior & Duty
Participate in duty system. The RA must be on campus and in the building by a specified time, available at all times when on duty, and must conduct community walks as assigned.
Confront inappropriate behavior in an objective, consistent, and respectful manner.
Be responsible for thorough, timely, and accurate documentation of all violations of Guide to Residence Living policies and the University Code of Student Conduct.
Follow up with students who have violated policy.
Inform residents of the rationale for DU and HRE policies and procedures, including the potential consequences of violating them.
RAs must follow all protocol and procedures for duty systems, including, but not limited to notification of administrator on call and Campus Safety.
Team Work
Consult with and support other staff members as needed.
Maintain open, honest communication with the supervisor, students and other staff members.
Be a productive and positive member of the staff team comprised of the RD, GRD, RA, DA, Custodial and Maintenance personnel in your building.
Assist the custodial, maintenance, and other HRE staff in providing a clean, efficiently operated and well-maintained environment. Help promote respectful understanding of the responsibilities of both the residents and HRE personnel.
Support staff members and staff decisions in a professional manner.
