PhD: English, American, and Comparative Literature, University of Virginia
Director, Professional Communication Program, Josef Korbel School of International Studies, University of Denver (courses in Professional, Organizational, and Cross-Cultural Communication, as well as Crisis Management & Communications to Masters, PhD, and MBA candidates). Visiting Professor, International School of Management, Paris (courses in Cross-Cultural Management Communication, Professional Communication, and International Crisis Management and Communication to MA, MBA, execMBA, DBA, and PhD students in Paris and Barcelona). Special Guest and Discussion Group Facilitator, 1st International Conference on Communication Technology and Social Change, King Saud University; Riyadh, Saudi Arabia. Visiting Professor, Limkokwing University, London, 2009 (Media Relations, Crisis Communications). Director of Corporate Communications and Public Affairs, Mason & Hanger Corporation 1987-1997. President and Co-Founder, Lexis Communications (Regional Communications Agency), 1983-1987. Ethnographic Research: "Voodoo in the American South" and "Offshore." Assistant Professor of English, Director of Undergraduate Studies, University of Kentucky, 1970-1978. Lecturer, English, University of Virginia, 1967-70. Consultant: currently provide internal, external, executive, strategic, organizations, crisis, and change communications; branding, and public relations solutions; professional writing- editing services; manage, write and edit grants and proposals; and conduct presentation and report writing seminars for corporations, NGOs, and government organizations. Writer-editor: two novels, two books or poetry, and a screenplay; scholarly and feature articles, trade books, and PR material.
Research and Expertise
Research Focus: Cross-cultural Communication (Convergence: The effects of SMS Texting and Twitter on High Context, Collectivistic cultures. Convergence: The Impact of Globalization on Intercultural Communication Theory). The Global Youth Culture's Impact on Intercultural Communication Theory). Professional Communication (Deploying the Western Strategic Communication Model in Globalizing China, Russia, and the Balkans). International Crisis Management & Communications (Crisis Communications in government-regulated media environments). Organizational Communication (Communications Network Re-Alignments in Global Organizations Expanding). Public Diplomacy (U.S. Public Diplomacy and the Competing Muslim Narratives).
INTS 4555: Professional Communication