Pioneer ID Card

Flexible Spending Account (Flex)

The Flex Account is a debit account available with your Pioneer Card. This account provides security and convenience. You need not carry cash, as your ID card can be used to spend previously-deposited funds on and around campus for a variety of merchandise and services.

Funds are secure, as account balances are maintained on a central database in the University's central computer room. As long as you report a lost or stolen ID card immediately, your account balance is protected.

Depositing to Flex

You can open a Flex account by depositing money to the card. This can be done online with a credit card or in person with cash or check. Funds deposited online will be available immediately. Deposits made in the Pioneer ID Card Office will be available for use the following morning. The minimum deposit required is $1.00. Accounts inactive for over 12 months will be charged a $5.00 monthly service charge.

Cash deposits to your Flex account can also be made at the Penrose Library by using our Value Transfer Station (VTS). These deposits are available for use immediately.

Flex Refunds

Cash cannot be withdrawn from the Flex Account, however Flex does roll from quarter to quarter and year to year. Refunds may be requested through the ID Office, and a check will be sent to the requested address. You can obtain a Flex Refund Request form here.

Locations Accepting Flex