Registrar's Office FAQ

Registration

1. A course I need to take is full. How can I register for this course?
2. The online catalog shows that there are open seats in a course, but when I attempt to register it still says “waitlisted.” Why?
3. I am on the waitlist for the course. How will I know if I got in?
4. How do I register for an independent study or independent research?
5. How do I register for thesis/dissertation credits?
6. I am registered for one course and need to drop it, but the web does not allow me to do so. How can I drop this course?
7. Why have I been charged a late registration fee?
8. How many credit hours do I need to be registered for to be considered a full-time student?
9. How many credit hours do I need to be registered for in order to be included in the flat-rate tuition scheme?
10. How do I register for Continuous Enrollment?
11. Why must Continuous Enrollment be exactly 8 credit hours?
12. Can I be registered for Continuous Enrollment and enrolled in one or more standard courses concurrently?
13. Why can’t I drop or add a course on the web?
14. When I try to register for classes via the web, I get a message that says I have no registration time ticket.
15. I need to withdraw from all my classes. How do I do this?
16. How can I take a course for no-credit?
17. I am not an enrolled student of the University of Denver, but I would like to take a course and really don’t need credit for it. How can I do this?
18. I don’t have my alternate PIN to register.
19. I am a student of University College, the Women’s College, the College of Law, or the Graduate School of Social Work and I have a question.

Grades and Grading

1. Why is there a “W” on my transcript and what does that mean?
2. If I retake a class in which I received a “W” and earn a letter grade, will the “W” be removed?
3. I have a question about the status of a grade change.
4. What is an Incomplete (I) and how do I get one?
5. How can I have an Incomplete changed to a letter grade?
6. Does the university mail grades?
7. Can I request to take a course for Pass/Fail instead of a letter grade?
8. How do I appeal a grade?

Transcript

1. How do I order a transcript?
2. How long does it take for transcript orders to be processed?
3. What is the difference between an official transcript and an unofficial transcript?
4. Will my transcript include all my DU coursework?
5. Will my transcript include copies of the transcripts from institutions I previously attended?
6. How will transfer credits appear on my transcript?
7. Can my transcripts be released if I have holds?
8. Will my transcript request be processed before the Registrar’s Office receives my payment?
9. Can transcripts be faxed or emailed?

Student Records

1. How do I change or declare a major?
2. How do I change or declare a minor?
3. I need to complete and submit a Colorado Residency Form.
4. How do I apply for graduation?
5. I have a question about my diploma.
6. I have a question about some information on my Academic Progress Report (APR).
7. What do I need to do to transfer credits from another institution?
8. What should I do if credits did not transfer correctly?
9. What should I do if study abroad credits do not appear correctly?
10. I need the Registrar’s Office to verify that I am a student of the university.
11. I recently changed my name and need to inform the university.
12. I recently moved and need to update my address.
13. How many credit hours do I need to have passed in order to be considered a sophomore, junior, etc.?
14. What is my class rank?

Miscellaneous

1. When I try to log in to webCentral, it tells me my web access is disabled.
2. I need proof that I’m a student so I can have my loans deferred. Who can help me?
3. I need to pay my bill.
4. How do I update my anticipated graduation date?
5. I have a question I do not see listed here.