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School of Engineering and Computer Science Department of Computer Science

Computer Science

Job Opportunities

IT Technician in Support Services

The IMA Financial Group, Inc. & Subsidiaries Structured Compensation - Job Description I.T. Analyst

Department: SUPPORT SERVICES

Provide support for all components of IMA's computing and communications infrastructure. Provide administrative and operational support for IMA's information technology needs. Lead information technology related projects.

Major Duties and Responsibilities: Support end users in all data processing applications, troubleshoot hardware and software problems and deploy new hardware and software. Lead projects to improve the computing infrastructure and to implement new applications. Provide operational and administrative support for IMA's computing and communications infrastructure. Responsible for setting up and maintaining user accounts, running reports, maintaining forms and supplies, managing service contracts and maintaining an inventory of hardware and software. Five years to ten years of similar or related experience. Equivalent to a college degree. Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

Broad range of knowledge and experience in operating systems, applications and networking is required. Strong communication and analytical skills utilized in support function. Strong reasoning ability utilized for diagnosing system problems. Prefer a bachelor's degree in computer science. Expertise in using office automation tools and local area networks. Hardware repair experience preferred. Some overnight travel to branch offices is required.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Resumes by mail should be directed to: Human Resources 1550 17th Street, Suite 600 Denver, CO 80202-1657

Please direct resumes by email to: Heidi Hill, HR Manager Heidi.hill@imacorp.com