1997 Summit
IV. The Proceedings - Panel I: Transportation Modes and Stakeholder Perspectives
Moderator: Thomas L.
Finkbiner, Norfolk Southern Corporation
Panelists:
Clifford J.
Hardt, Federal Express Corporation (air) Agustin Irurita, ADO y Empresas Coordinadas, S.A. de C.V.
(bus) Katharine F. Braid, Canadian Pacific Railway Company
(rail) Theodore Prince, "K" Line America, Inc. (maritime) Edward M. Emmett, National Industrial Transportation
League (shippers & customers) Thomas R. Brown, RISS Companies (third-party
providers)
PANEL I OVERVIEW
The issues raised by Panel I provide an insightful
glimpse into the potential realities and the current
weaknesses that will affect the realization of a
comprehensive North American intermodal system. The panel
highlighted the importance of globalization and its impact
on the intermodal system. Despite the variety of
perspectives, the common themes that emerged were
efficiency, funding, planning, cooperation, and the role of
governments. The panelists, all in their own way, suggested
that a major shift in attitudes and policy structures by key
actors was required if the potential of intermodalism was to
be achieved. The paradox that remains is how to achieve
cooperation given the high levels of competition that exist
within, between, and among the modes.
Specific obstacles impeding the growth of an intermodal
system include the following:
- inadequate infrastructure and capacity
- inappropriate investments and capital shortages
- inadequate information channels
- weak modal interactions
- inadequate planning by governments--local, national,
and international--and corporation
- absence of government regulations and influence in
key areas
- inability to change exiting business practices
- congestion
- standardization issues.
Above all, for intermodalism to succeed, it is essential
that an intermodal transportation system be able to meet
customer requirements by increasing reliability and service
quality and to take advantage of the strengths of each mode
while working to minimize their shortcomings. Nor should the
role of culture be ignored. Attitudes and values differ in
the NAFTA countries, and any attempt to create a North
American intermodal system must take such differences into
account.
Introduction
to Panel I
by Moderator Thomas L. Finkbiner vice president,
Intermodal, Norfolk Southern Corporation; ITI Board of Directors
We are fortunate to have such an impressive group of
people on this panel representing the users of the North
American intermodal network. While intermodal represents a
significant opportunity for shippers and carriers alike,
progress toward the realization of its promise has appeared
to be disappointing, for one single reason. All of the
intermodal constituencies treat the movement of goods
according to the comfort level that they have with their own
mode or according to what they wish to obtain. These
panelists will discuss their aspirations and will point out
what must happen for intermodal to achieve its promise.
Transportation
Mode: AIR
by Clifford J. Hardt vice president, Air
Ground Terminals and Transportation Federal Express Corporation; ITI Board of Directors
I will address, in general terms, the issues affecting
aviation. As you can imagine, air transportation has many of
the same issues, or concerns, as the other transportation
modes, and they include, but are not limited to,
infrastructure, funding, regulatory matters, and MPOs, or
Metropolitan Planning Organizations.
Infrastructure
Unlike the other modes, aviation is managed
multilaterally by the ICAO or International Civil Aviation
Organization. This organization was created 50 years ago as
a special agency of the United Nations. The ICAO is
instrumental in developing standards and in recommending
practices that address safety, security, air traffic
modernization, the environment, and technology and research
development. The real global system of aviation is founded
on the success of ICAO.
Even though the ICAO has met with real success,
infrastructure issues are still a major concern. For
example, the growth in air traffic has created airport
congestion; few airports have been built in the last 10
years; the Air Traffic Control (ATC) system has changed
little in the past 10 years; and, delays are more frequent.
The air industry is in danger of becoming gridlocked.
Environment
All modes of transportation affect the environment, and
the level of noise, in particular, is of interest in the US.
Airports can establish curfews and limit the time of high
use. Most airports try to maintain
a balance between the needs of the community and the
interests of business. However, establishing restrictions
and maintaining this balance can create operating
opportunities.
Emissions are a global problem, and as such, global
standards need to be established by the ICAO. At present,
however, US Government is working on US standards, which may
or may not agree with global standards. The new ATC system,
which can give more direct flights rather then vectoring, is
one solution.
Safety and
Security
Air travel is one of the safest modes of transportation,
but it has high visibility when accidents occur. Air safety
issues need to be more focused on audit and compliance.
While much has been accomplished to ensure air security,
much more needs to be done.
Funding
As with all of the other transportation modes, funding is
a primary concern. How does the industry pay for
improvements? How does the industry receive its fair share
of government monies? Usage charges are one way that is
being discussed to solve the problem. Today, airlines pay
landing fees to support the costs of operating airports.
The National Civil Aviation Review Commission began an
investigation to examine the services provided, the costs of
the services, and the users of the services, or systems. It
has made some preliminary recommendations regarding funding
and the role and responsibility of the Federal Aviation
Administration (FAA). One recommendation states that
aviation, like highway transportation, should have its own
dedicated sources of funding, such as a tax. However,
implementing such a tax will be difficult, and industry
consensus does not exist.
Regulatory
Matters
The regulatory bodies and agencies must recognize that
the world is truly becoming a global economy. The
interdependencies of supply chains around the world and the
speed of the various modes of transportation make it
critical that regulations recognize the customer's
requirements. For the global economy to function,
governmental control must be kept to a minimum while
maintaining safety, security, and equitable funding
initiatives.
Metropolitan Planning
Organizations or MPOs
These organizations have an impact on all modes of
transportation, and air is no different. Their historical
focus has been on passenger transportation issues and local
community requirements. While many of these organizations
listen, there seems to be limited efforts to improving
airport/truck interface, and in some cases, they are trying
to limit truck access in conjunction with airport
authorities. These two groups, MPOs and airport authorities,
must acknowledge the need for highway infrastructure around
airports and must plan this infrastructure for five to ten
years in advance.
It is unfortunate that what influence we can attain is
limited, due to our inability to come together and discuss
these crucial issues as intermodal partners. I can assure
you that Federal Express Corporation has a stronger voice in
Memphis, Tennessee, than it does in St. Louis, Missouri. It
is my opinion that if we spoke with one intermodal voice, we
would certainly be better off than we are today. It is
meetings such as this, with representatives of all modes and
other interested groups, that will provide the opportunities
to developing an "intermodal voice" and to becoming
"intermodal partners."
Transportation
Mode: PASSENGER BUS
by Agustin Irurita general director, Ado y Empresas Coordinadas, S.A. de C.V.
The bus transportation industry in Mexico has had a long
and sustained development. Today, it represents the most
common means of travel in the country, carrying more than 2
billion passengers annually, and its share in the massive,
intercity transportation market is more than 90 percent. Its
development has been very closely linked to that of the
economy of the country.
Now, after more than 30 years of stable growth, the bus
transportation industry suffers the growth-development,
stagnation-survival cycles that limit its sustained
progress. Since 1990 bus transportation has become a
deregulated service on federal roads and a regulated and
protected industry for local carriers on most state
roads.
Bus service is provided with some 40,000 buses in several
well-defined market niches, such as the following:
- Luxury Service Buses with sleeper seats,
meals, air conditioning, lavatory, and video systems.
- First-class Service Buses with video systems,
lavatory, air conditioning, in direct
terminal-to-terminal service.
- Economy Service Buses with basic service that
pick-up passengers and packages along their route.
- Feeder Services Small vehicles that carry
passengers from rural areas to small cities.
- Tourist Services All types of buses from
luxury to economy service.
A network of bus stations and terminals, from which
services are offered, has been developed throughout the
country. This is a private network, owned and operated by
the carriers, and it allows the user to choose among
multiple services. For example, there are four central
stations in Mexico City, with one of them offering
departures to Puebla, 84 miles away, every three
minutes.
Carriers operate as any other regular company, but 95
percent of them maintain individual economic results for
each bus, that is, for its corresponding owner. This complex
framework renders highly competitive
and efficient results. A number of big corporations control
more than 60 percent of the services offered, with each one
of them operating in a different region.
The quality of the service achieved by most medium to big
companies is truly acceptable, with some services equivalent
to the world's best. The same does not apply to a number of
small, unorganized companies that operate illegally with
obsolete and highly polluting vehicles. This contrast is
present in many ways throughout the country.
The parcel business has developed parallel to passenger
transportation through the use of the bus luggage bins. Most
bus companies will offer these parcel services solely to the
cities to which they carry passengers. Some offer a
nationwide parcel service as well as freight services;
others, extend it through agreements with other bus lines.
Air transportation is also used. The service provided is
very comprehensive and prices are extremely competitive.
Security, quality, and delivery schedules are equivalent to
that of any industrialized country.
Connections in
Intermodal Transportation
Although intermodal transportation is scarcely developed,
some interesting connections exist.
- Urban to Intercity Transfer points have been
established in some cities enabling passengers to carry
out faster, more comfortable travel.
- Airplane to Bus Internal terminals exist in
several airports with connections by bus to nearby
cities. This allows the passenger to switch
transportation modes without leaving the airport.
- Bus to Freightliner The companies that offer
nationwide parcel service use compartments in their buses
to provide freight service to distribution centers in
specific cities.
- Bus-Freightliner-Airplane International
parcel-service companies use all three means of
transportation.
- Ship to Bus Additional bus services are
offered at the docks for passengers going to resorts by
the sea.
The Present Situation
in Mexico
NAFTA represents an opportunity for the development of
commerce among its three members as well as for Mexico.
Economic openness, privatization of state-owned companies,
and deregulation are important changes that should go
hand-in-hand with change in cultural issues. Open and equal
systems will allow for expanded economic development between
and among countries. The same applies to politics, where
democracy is a basic requirement that supports a broad
economic relationship.
Mexico is immersed in a process of change that affects
each and every citizen in all aspects of life. Change can
generate uncertainty and encourage a focus on the past. As
change happens, the benefits are often not easily seen and
resentment can set in, and in this case, NAFTA, economic
openness, deregulation, democracy, etc., can be blamed.
Competition is not a strong value in the Mexican culture.
Time is also viewed differently--not with the modern sense
of urgency. It is fairly common to hear "Why such a hurry?"
And, corruption exists. For example, the current legal
system requires change so that it is applicable to everyone.
It is in this environment of abandoning old behaviors and
customs, of change, of searching for the new, and of trying
to understand, that we, the Mexican entrepreneurs, are
evolving.
There are some clear examples of change in some companies
and in some regions in the country; regretfully, many more
have been unable to find their way and their problems have
multiplied. This must be understood in order to examine the
opportunities, the obstacles, and the challenges to the
development of an intermodal transportation system in the
region.
Opportunities
- Establishing a regular international bus service
between Mexico and the US represents a great opportunity
for passenger and freight. There are obstacles to
providing this service, such as illegal immigration,
local and state laws that limit and complicate the
establishment of services, the lack of flexibility to
develop this new market, and some customs barriers to
investment.
- Instituting the new technologies, the electronic
coordination (Internet) of transportation services, will
require the joint efforts of the different carriers and
the enlightened understanding that a trip is an entire
origin-destination segment, regardless of the
transportation mode.
- Changing the concept of terminals to main points for
connecting services (bus-plane-boat) and eliminating the
concept of terminal-originated or terminal-terminated
services will encourage the inclusion of intermodal
transportation in the facilities.
Barriers
There are some obstacles in Mexico to the development of
intermodal services, such as:
- The lack of a strong legal system that grants
security to investors. The arbitrary application of the
law must be eliminated.
- An existing infrastructure that needs improvement and
expansion to meet the demands of the marketplace. It is
also important to implement fees that are appropriate for
the use of this infrastructure, both for roads and
telecommunications.
- The lack of competitiveness in the culture. With
greater understanding by the population, the move to a
more competitive society could be motivating and could
contribute to the elimination of monopolies and
subsidies.
- The poor condition of public safety. It is imperative
to improve public safety and to give citizens confidence
in their day-to-day life, thus guaranteeing the free flow
of passengers and goods nationwide.
In addition, open commerce among nations demands
reciprocity in treatment and equivalent legislation to ease
business activities. The accords made under NAFTA for
freight and passenger transportation have not been put into
practice. Several interest groups are lobbying against them,
preventing them from operating. Reciprocity to what has been
agreed upon must be respected, as well
as current legislation that has been approved in each
country. Mexico is being pressured to enact parcel
regulations allowing American freightliners free transit,
but NAFTA provides for the exclusivity of freight movement
within Mexico for Mexican carriers. Such pressures make it
difficult to reach understanding and closeness between
companies and nations.
Developing an intermodal transportation system is
essential in order to use resources more efficiently and to
provide passengers with better services. It is important to
remove all barriers that stand in the way of reaching this
goal. It is also necessary to understand the differences in
development and culture among the nations and to search for
possible solutions. If we, the entrepreneurs and the
government, fail to identify the obstacles to establishing
intermodal and international services, development will be
delayed. The opportunity set forth by this meeting is a
valuable instrument for progress.
Transportation
Mode: RAIL
by Katharine F. Braid formerly executive vice
president Strategy, Planning, and Research Canadian Pacific Railroad Company; ITI Board of Directors
I am pleased to share some thoughts--based on the
Canadian experience--about the future of intermodalism and
the railroad role in that future.
Opportunities and
Challenges
Intermodalism is one of the fastest growing rail sectors
today. Sustained economic growth domestically and in some
overseas markets points to the need for more capacity.
Opportunity lies in the ability of railroads to move
large volumes long distances; railroads can also help
improve overall transportation safety and mitigate
environmental and land-use issues.
By definition, what one player in an intermodal system
does affects the others. For example, difficulties with
trucking and highways are increasingly apparent--highway
damage, traffic congestion, air-quality problems, safety,
truck-driver shortages and turnover. Making matters worse
are the marginal returns on trucking operations, despite
hidden highway subsidies. Railroads can help alleviate some
of these problems through intermodal expansion. Increasing
the size of ships may reduce ports of call and demand
greater investments in the ports selected. Bigger ships and
fewer ports can reduce land transport competition but
improve intermodal economics. For railroads, bigger ships
can mean longer trains and larger inland terminals. In this
context, ISTEA funds should not be diverted to road-only
projects. A reauthorized ISTEA should be used to enhance
transportation efficiency by focusing on intermodal
projects.
Railroad mergers can be an opportunity and should improve
the economics of the mode's participation in intermodal
systems and should enhance operations. Reducing the number
of interchanges can improve cycle times. Railroads can
expand participation in intermodalism by adding routes,
cars, locomotives, terminals, and information systems, but
to really seize opportunities, they must improve
reliability, especially on-time performance. This involves
rail service itself and the inter-relationship of railroads
with the other modes.
The two basic intermodal interfaces--transfer terminals
and information systems--can only benefit from joint
approaches and lots of cooperation. Port access is a problem
for some railroads, as is inadequate dockside infrastructure
for marine-rail container transfers. Congestion on the
railroads can deter trucking lines from finding intermodal
solutions. An intermodal perspective is critical to the
quest for optimal transportation solutions, be it for
manufactured goods traffic or bulk materials.
Opportunities for the railroad vary by commodity and by
service requirements over distance in two distinct
categories--long haul and short haul. The long haul is the
field of natural advantage for rail. It is where
interconnectivity among North American rail carriers is
critical--be it at traffic transfer facilities or in the
flow of information among them. Railroad opportunities lie
in bringing increased "seamlessness" to railroad
industry-wide and inter-company service approaches and to
teaming--individually and collectively--with ocean-shipping
lines, trucks, and couriers to meet overland long-haul
needs. Short-haul opportunities depend on increasing both
the competitiveness and the compatibility of rail with
trucks, in part, through technological improvements, such as
new container-car types. There is great potential for rail
intermodal growth by controlling and lowering costs, through
increasing rail intermodal speed and reliability, and by
improving information systems.
Obstacles and
Barriers
For all publicly owned railroads, the one major obstacle
to intermodal development is investment capital--how to
obtain, to generate, or to find the funds or capital to
invest in intermodal capacity at the speed of market
expansion. Most railroads have not received tremendous rates
of return on their investments, and even traditional
railroading is highly capital intensive.
Capital investment is critical to realizing the potential
of intermodalism, and the acceptance of more risk than many
public companies like may become necessary. All categories
of investment carry risks. This issue is high on the minds
of executives of shareholder companies because the ability
to spread that risk is less for a corporate project than for
a public project. In addition, the rate of return required
by privately owned railroads is higher than the rate of
return implicit in traditional government spending on roads.
And, the low rate of return on terminals, for example, can
make it difficult to justify the investments.
One of the keys to exploiting railroad participation in
intermodalism is mitigating the risk. Government policy as
well as cooperation between and among the railroads and
among railroads and other modes can help mitigate some of
this risk. Mitigating this risk includes encouraging common
intermodal standards and related public policies. It also
means maintaining these standards and policies for a
sufficient time to permit investments to be repaid. Areas
where standards and policies can tilt the balance one way or
the other include container sizes, truck vehicle weight and dimension
specifications, fuel taxes, and customs and international
issues concerning the free and smooth flow of goods.
For the railroad industry, there is a serious investment
risk from technological obsolescence. This risk is perhaps
as much regulatory as it is technological. For example, if
53-foot containers become the standard trailer sizes for
trucks, some railcars will no longer be economically viable.
For their part, however, railroads have failed to
standardize railcars, and the continual upward pressure on
truck dimensions will keep this issue alive.
For many of the opportunities for the railroad industry
to be realized, however, there is a need for labor
cooperation. For intermodal opportunities, the cooperation
needs to take the form of flexibility regarding job
functions and a willingness to learn and use the new skills
required to make intermodal seamless.
Public Policy and
Intermodalism
No obstacle to intermodalism rivals the basic
disadvantage posed by public policies that have favored
highways over railways in all three countries. Getting
intermodalism right requires modal balance. Today, railroads
provide their own roadways, yet they pay property taxes on
the railroad rights-of-way. Then, they pay fuel taxes, which
in turn help build more highways.
In Canada, the transportation laws that were written over
the past thirty years contained language to let each mode do
what it does best. But, among the various levels of
government, modal equity gets lost. Making intermodalism
happen will depend on the right policy and tax framework. In
Europe, public policy is tilted to favor rail. In North
America, I will take basic fairness--from which all society
and all modes will benefit.
Cross-border harmonization is needed to obtain the full
advantage of North American trade. While there is a
free-flow of goods, there is not yet a free-flow of
transportation services needed to move the goods. Obstacles
include the following:
- contradictory safety regulations between Canada and
US
- restrictions on the use of rail crews
- lack of harmonization of customs reporting
- slow border crossings between the US and Mexico.
The three North American national governments could
foster intermodalism by seeking state-of-the-art solutions
to expediting border crossings.
Next
Steps
As we consider how to create the right intermodal
system--the post just-in-time (JIT) system, if you will--a
few considerations come to mind. In any purchase and
delivery (P&D) situation, there are uncertainties and
risks, everything from weather problems to traffic and labor
disruptions. There is always some factor that may be beyond
the JIT planner's control. In most cases, JIT means shifting
the inventory burden to the supplier. The supplier may try
to shift that inventory farther down the line. In any event,
someone is left holding someone else's inventory burden.
This all happens by bilateral contract between two parties
within the overall P&D chain. Somewhere along the
way from the mine site to the smelter--to the component
plant--to the assembly plant--to the wholesaler--to the
retailer--to the customer's address, JIT usually involves
one or more inventory buffers.
Conceptually, any post-JIT environment can go one of two
ways--towards a perfect P&D paradigm or towards a
tailored transportation system. In the perfectly smooth,
continuous supply chain P&D paradigm, I go to a retailer
to buy a new refrigerator to my own specifications. This
purchase triggers all the component manufacturers to start
turning out the parts; they are assembled instantly; and, by
the time I get home, the refrigerator is installed and
working. Nothing is produced until the consumer gives the
word. Components flow right through to the consumer as
assembled products.
This is rapid-fire P&D on demand with no inventory
burdens along the way. If achievable at all, it would be
highly costly and, quite possibly, very energy-intensive. It
would also put enormous strains on most P&D systems.
Does the consumer want to pay the fee? Does society? For
most shippers, the financial price for something approaching
a perfect P&D paradigm would be self-defeating. Price
and cost considerations will rule the day.
Under a tailored transportation system, JIT, for many
shippers, has more to do with reliability and correct
information about the scheduling of shipment arrivals than
anything else. Usually, these shippers do not care if
shipments are on the move for three hours or thirty as long
as they get to the unloading dock on time. But, if there is
going to be a late arrival, the receiver has to know early
so a contingency plan can be implemented.
For railways to fit into this paradigm, costs must be
controlled, reliability must be assured, information systems
have to be first class, and carriers must be geared to
striking the optimal balance between price and service in
individual situations. Railways can provide an inventory
buffer especially over long distances, going faster or
slower to keep up with the needs of the P&D system and
its price/service requirements. To enhance broad intermodal
service coverage, however, railroads have to work together
to smooth out their interfaces and strengthen their
linkages--not just for dedicated train services but for all
intermodal services. The European concepts of Intercontainer
and Interfrigo may be worth a visit.
The focus on the customer is the point, and the
continental economy can only benefit when the use of
transportation depends on the true market advantages of each
mode.
This will depend on the elimination of policy distortions
that favor one mode over another, which should then
encourage each mode to do what it does best. This process
might be facilitated by a para-jurisdictional body, possibly
a joint international agency, that can foster intermodalism,
promote investments (the right ones at the right time), and
work to eliminate inefficient biases and obstacles.
Transportation
Mode: MARITIME
by Theodore Prince senior vice-president and
COO "K" Line America, Inc.; ITI Board of Directors
Recent developments in intermodal technology have grabbed
the attention of industry professionals and observers. As an
international steamship line, "K" Line has a primary
interest in vessels and an ongoing involvement with
railroad, truck, barge, and air transportation. "K" Line is
an asset-based network operator, and there are several
elements of the intermodal system that it connects with to
deliver the service product effectively to its
customers.
Yet, international steamship lines suffer as an industry.
More often than not, in planning the future of the steamship
business, the members of my profession and trade consider
only the infrastructure, the capital investment, or the
technology inherent in intermodal transportation. We
overlook the opportunity to redefine the process used to
integrate the various transportation modes. Unfortunately,
infrastructure is often built for today and not for
tomorrow. Concentration on the infrastructure at the expense
of the process and underlying service provided is done at
great risk.
I remember the "old" Pennsylvania Station, built in New
York City by the former Pennsylvania Railroad to handle its
then booming intercity passenger business. The station was
build to last 1,000 years. However, the development of
civilian aviation and the construction of the Interstate
Highway System caused the intercity passenger business to
abandon rail service. Ironically, Pennsylvania Station took
three times as long to tear down as it did to build,
ignominiously ending as landfill in New Jersey.
The maritime industry, like most transportation
industries, has a very diverse service provider chain. Yet,
its various players seem only to see as far as the next
participant. For example, ports see marine terminals as
their customers, who in turn see steamship lines as their
customers, who only then
see the actual customer. This linear relationship can be
made more complex by the addition of other players, such as
railroads and Non-Vessel Operations Common Carriers
(NVOCCs). There is little or no real communication or
effective connection between the actual customer and the
various service providers. Decisions made on existing
relationships may cause an overall misjudgment of the
ultimate commercial reality.
Customer
Focus
How will intermodalism impact marine transportation? The
most important thing to consider is customer focus and view.
As a service provider, steamship lines must fulfill customer
requirements. Otherwise, there will be no customer, and no
need for intermodal transportation. Most customers seek a
reliable pipeline of transportation for their goods. It
would appear that, with rates continuing to decline,
customers realize that they can obtain fairly competitive
rates from any carrier they choose. As a result, customers
are going to select the carrier that best provides the
service. It is no longer a choice between
high-cost/high-service and low-cost/low-service. The
customer of today can have low-cost/high-service. Despite
industry fixation on transit time, or speed, for most
customers, the real issue is reliability. Customers are
seeking complete certainty that the goods will arrive on
time and intact.
Unfortunately, international customers often encounter a
variety of difficulties. Customers may experience problems
firsthand, while other problems that impact the underlying
carrier may, sometimes, affect the customer. While
advancements have been made toward seamless transit,
customers still see intermodal as being fraught with
obstacles and real or potential problems or hazards to their
cargo--and ultimately their business.
By its very nature, an intermodal system calls upon
various modes of transportation. Several years ago the focus
was on seamless transportation. The obvious analogy is a
relay race where speed and reliability depend not only on
the speed of participants, but also on the ease and the
smoothness of the exchange between participants. Despite
major technological developments, the process of intermodal
transportation begs improvement so that the quality of
through transportation will be beyond reproach.
Today, inland transportation is much more important to
steamship lines than it has been in the past. Twenty years
ago, the standard transit from Hong Kong to New York was 40
days by all-water service through the Panama Canal. In the
late 1970s, intermodal transportation became an option.
Cargo from Hong Kong was discharged on the West Coast and
moved to New York by rail for a transit time of 30 days. In
1984, development of the integrated double-stack service
from the West Coast further reduced the transit to 24 days.
By 1990, direct service from Hong Kong to the West Coast and
further intermodal improvements provided 17-day service.
This is transit time reduction of more than 50 percent. The
development is due not only to intermodal technology but,
more importantly, to an integrated process.
Such developments should continue as trading patterns
change. In 1984, Los Angeles to and from Chicago was the
primary double-stack corridor. Other West Coast ports and
major inland points became network points as traffic grew
and infrastructure was added. Canadian and East Coast ports
were able to offer service as demand and infrastructure
grew. As Mexico, Latin America, and South America develop as
important trading partners, it is realistic to expect other
ports to emerge as key gateways. Quality intermodal
connections will need to follow.
Infrastructure
Concerns
It is unrealistic to build a single infrastructure and
expect it to be sufficient indefinitely. Economic life and
physical asset life are different. A good case study on
infrastructure versus process is marine terminals and
on-dock rail. US industry practice on the West Coast has
been vertical integration. Steamship lines have developed
their own independent terminals. Productivity benchmarking
indicates this is very expensive when measuring TEUs handled
per acre, per year. Hong Kong handles close to 30,000 TEUs
per acre per year, yet most US ports handle only a small
fraction of this. In the US, we build the infrastructure
because it is affordable--not because it is necessary. Lack
of government intervention has allowed this
over-investment.
Although this investment has been successful to-date, the
long-term implications may not be so sanguine. Ocean
shipping, in a regulated environment, supports cost-based
pricing. The price to the customer is based on the costs
involved in producing a move and a margin is added.
Deregulation eliminates this methodology. As competitive
markets develop, price-based costing ensues. Customers
determine the value of the move and are willing to pay the
carrier up to that amount. If the carrier wishes to handle
the business, it must find a way to get under the cost
threshold so as to make money and continue to support its
business. This simple microeconomics lesson has been
demonstrated in other transportation modes, such as air,
rail, and truck, and asset-based, network-operating
industries, such as telecommunications and electric
power.
The industry needs to review the paradigm by which
terminals are developed. On one hand is the Field of Dreams
theory, "if we build it, they will come." These ports seem
to feel that they must have the latest and greatest in
marine facilities, including on-dock rail to attract
steamship lines to their facilities. On the other hand,
there exists the model of the lemmings, where one follows
the other into the sea as a biological response to over-
population or to "over capacity." This is the "if they have
it, I must have it, too" theory, which disregards economic
sense yet seems to be rampant in the industry. The big,
bigger, biggest phenomenon has already happened with
vessels. Can terminals be far behind?
In the maritime industry today, economic rationale often
seems to have been supplanted by ego. The results can be
grave. Today's environment supports terminal pricing at
average costs; however, deregulation could result in
terminal pricing at marginal costs. This could result in the
inability of a port to support a sufficient return to pay
back borrowed money. Washington Power in the early 1980s
demonstrated that technical and engineering superiority,
even accompanied by a AAA credit rating, was not sufficient
to preclude billion-dollar bond defaults. We may see port
revenue bond defaults in the not so distant future. As
carriers exit the industry, ports could be left with very
expensive terminals.
On-dock rail follows in the footsteps of marine terminals
and seems largely unquestioned in its benefits. "K" Line has
been operating on-dock rail longer and in more places than
any other steamship line. It is an integral part of its
product; however, "K" Line recognizes that there are
questions. There are a number of problems involved in the
traditional transfer from marine terminals to
rail intermodal terminals, and using on-dock rail does not
eliminate them, it merely shifts the obstacles.
First, railroads have severe space constraints in West
Coast ramps, and international shipments often are delayed.
However, marine terminals have congestion problems, too, and
on-dock rail can and does exacerbate them. Whereas ramp
space can be used for any type of operations, on-dock rail
is specialized and therefore limited--that dedicated space
in the marine terminal cannot be used for anything else.
Second, highway congestion, especially in Los Angeles, is
often cited as a key impediment to transfer. However, most
ports have switching and short-line situations that are even
more congested than the highways. Mode transfer is effective
only after cargo is on a mainline train that has departed
towards destination, but there are no controls on how
efficiently cargo is loaded. Third, there have been
well-publicized issues of trucker drayage problems involving
the bridge transfer from the marine terminal to the
railhead. Yet, there are also constant uncertainties
revolving around port labor.
Some analyses would show that on-dock rail is a very
expensive operation. Although it takes place in a marine
terminal, on-dock rail is a traditional, intermodal terminal
ground-to-railcar transfer. A study needs to compare what
occurs in various intermodal terminals, not just what takes
place in marine terminals. Given rudimentary benchmarking,
not only is the labor cost per on-dock lift much higher, but
the capital required to perform each lift is also
significantly greater. Ultimately, economic reason should
prevail over the compulsion to build.
Infrastructure questions should not be considered apart
from other issues, such as transition issues that are as
important as construction projects. Improvements will
ultimately fail if a bridge to the future is absent. For
example, the Alameda Corridor in Los Angeles has been cited
as panacea for Southern California on-dock. In anticipation
of the Alameda Corridor, significant on-dock capacity has
been brought on-stream. Unfortunately, this capacity has
been brought on years before the corridor is ready. Existing
infrastructure and San Pedro Port access remain
unchanged.
Without significant investment and/or port involvement in
controlling the operating, congestion problems in and out of
marine terminals will only get worse and the intended
benefits will disappear. By the time the Alameda Corridor is
ready, some of the intended benefactors may be unintended
victims. Furthermore, infrastructure projects need to be
carefully considered in terms of cost/benefit tradeoffs.
Poorly planned user fees may cause long-term problems. Even
worse, some projects are undertaken without any
consideration of what user fees should and will be.
The Role of
Government
Finally, we should consider how government might help
improve the intermodal process. Understanding that customers
require reliable transportation, we need to recognize the
role of regulatory issues. On the federal level alone, four
agencies are predominately involved with international
cargo. They are the Department of Agriculture, the
Immigration and Naturalization Service, the Drug Enforcement
Agency, and the US Customs. Any one of these agencies can
put a halt to cargo movement. While recognizing the
government's role to protect public safety, we need to
encourage the federal government to consider a more
coordinated approach on regulatory holds.
Customs issues are most critical. Inbound movement of
cargo is essential. There is not enough space on the West
Coast to hold all cargo until such time that customs
clearance is achieved. A straw man initially proposed by US
Customs two years ago would have eliminated inbound movement.
In a rare display of unanimity, steamship lines
overwhelmingly objected to such a proposal. The subsequent
tin man is still under review.
Borders are still not seamless. We still await the
intended benefits of NAFTA to enable free trade and
transportation within North America. Without addressing some
of the more obviously political issues, the fact remains
that borders are not as seamless on international cargo as
they were intended to be. Cargo destined for Canada, moving
through a US port, is at an inherent service disadvantage to
cargo that moves through a Canadian port. The same is
probably true in reverse and exists as well with Mexico.
Furthermore, cabotage restrictions prevent cost efficiencies
that could only improve international trade efficiency.
Reliability extends beyond transit time and speed. Cargo
needs to arrive at destination. Unfortunately, many places
in North America are beset by an epidemic of cargo crime.
Whether it is hijacking or enroute pilferage, the impact is
significant. Local governments seem unable or unwilling to
address this problem, given more serious crime issues.
Noting that such violations involve international and
interstate commerce, the role of the federal government
should be a much more aggressive one in this category.
Transportation without reliability is nothing. If a
service provider cannot provide a reliable product, that
provider will be replaced. An intermodal transportation
system needs to transcend the issues of reliability so that
it can prove itself to be as worthy an option as single-mode
transportation.
Transportation
Stakeholder Perspective: SHIPPERS AND CUSTOMERS
by Edward M. Emmett president and COO The National Industrial Transportation League; ITI Board of Directors
First, I must say that it is an honor to be a panelist at
such a historical event, and, it is a particular honor to
speak for shippers. For those of you who are not familiar
with The National Industrial Transportation League, a little
history is in order. The League was formed in 1907 to
represent the interests of shippers, primarily before the
Interstate Commerce Commission, which dealt with railroad
issues. Since that time, the League representation has
broadened to represent shippers' interests in other modes,
including trucking, maritime, and air, which is why I am so
eager to speak at an intermodal summit.
The League has also changed in another way. We now deal
regularly with international issues. In that regard, the
League delegation to the recent Tripartite Shippers Meeting
in Scotland included representatives from the Canadian
Industrial Transportation League and the Canadian Shippers Council.
In the future, we hope to include Mexican shippers, too.
There are two irrefutable facts about transportation. The
first fact is that modes of transportation exist only to
serve customers who, in the case of freight transportation,
are shippers. Too frequently policy makers forget this
because governments tend to organize along modal lines and
reflect the interest of the carriers.
The other fact is constant change, and change brings
winners and losers. Too frequently, governments and the
public focus on potential losers. This is understandable
because the winners from change are not yet present. Here
are two examples of change.
First is the Interstate Highway System. What would have
happened if all of the owners of cafes, motels, and gas
stations along the old US highway system had banded together
and organized a large political action committee? They could
have argued that the multi-billion dollar interstate
highways would put them out of business and cause the loss
of millions of jobs, and they would have been correct!
However, how much better off are we, as a nation, because of
the Interstate Highway System.
A similar example is trucking deregulation. Thousands of
inefficient motor carriers could not compete in a
deregulated market, but many thousands more have been
created to take their place. Change creates losers, but it
makes winners of us all in the long run.
The two irrefutable facts--modes existing for shippers
and constant change--are blended in intermodalism. It is the
product of customer demand for seamless service, and it is
major change. With
globalization, intermodalism will spread around the
world.
Since shippers have a perspective on all transportation
modes, I will review each mode, listing observations of each
with a focus on concerns for the future. Ocean shipping is
the only mode with tariff filing and enforcement
administered by the US Government. No confidential contracts
are allowed for US importers and exporters, unlike shippers
in the rest of the world. As a result, we are already seeing
cargo diversions to Canada. In the near future, I suspect
cargo will be diverted to Mexico, too.
There is deregulatory legislation before the US Congress
now that the US Department of Transportation has endorsed in
principle. It is supported by shippers, US ocean carriers,
and forward-thinking foreign flag carriers. Railroads and
truckers should be in the forefront seeking change, too.
Organized labor and some ports have opposed deregulation,
but ports really need to consider the needs of their
ultimate customers, the shippers. The bottom line for ocean
shipping is that deregulation will occur and it will be a
good thing.
To many shippers and to most of the public, air cargo is
mysterious. Freight is usually given to a ""middleman" and
magically reaches it destination. In the case of
integrators, like UPS or FedEx, shipping is as easy as
mailing a letter. However, a number of scary policy issues
arose after the crash of TWA 800. For example, some proposed
banning cargo from passenger aircraft or requiring the named
shipper to appear in person when shipping cargo. Another
suggestion has been security clearances for everyone in the
manufacturing and packaging chain. Any one of these proposal
could become a nightmare for shippers and the air-cargo
industry.
The Federal Aviation Administration, at the direction of
the White House, has organized a Cargo Working Group to
examine issues of air-cargo security. The League is pleased
to have representatives as members of this group as it works
on such a major international transportation issue.
Now to railroads, where the bright spot of the
present-day intermodal system is growing dim with the
service meltdown on the Union Pacific, a situation that
raises questions about rail-to-rail competition. Most
observers, and railroad operators, will admit that trackage
rights do not provide adequate competition.
Of course, the fundamental nature of railroads has to be
understood. The vast majority of rail shippers are served by
only one railroad. If they are unhappy with the service
provided by that railroad, they cannot call another
competitor to come to their facility. Shippers have no
recourse, so whenever I hear railroads talk about how much
they compete with each other, I find it amusing. There is no
free market in the railroad industry, and I am not saying
there should be. Pretending that market forces work for rail
shippers, however, is "hogwash." International partners of US
rail shippers should be concerned over developments in the
US railroad industry as mergers give us fewer and fewer
mega-railroads.
The last, but certainly not the least important, mode is
trucking. There is a truck involved in almost every
intermodal freight movement. Deregulation of the
motor-carrier industry has been wonderful for US shippers
and the overall economy. In fact, deregulation has allowed
intermodalism to work. However, there are still some
problems in the trucking industry.
A major obstacle to the development of an integrated
transportation system for North America is the failure of
the United States to implement fully NAFTA. This is
embarrassing and counter productive to progress. The
continued efforts of the railroads to stagnate efficiency by
opposing truck size and weight improvement are bad for
business. Ultimately, their efforts are bad for safety, too,
because they will result in more trucks on the roads.
My bottom line is that deregulation has created the need
for partnerships among shippers, carriers, and others.
Intermodalism is the result of such partnerships and
intermodalism creates the need for more partnerships. That
is the reason for this Summit.
Transportation
Stakeholder Perspective: THIRD PARTY
by Thomas R. Brown president and COO RISS Companies
It is a pleasure to comment from the perspective of an
intermodal marketing company (IMC) on the challenges and the
opportunities implicit in the development of a North
American intermodal network. IMCs are the "token
entrepreneurs" of what is primarily a big ticket, big asset,
large institution business. Accordingly, IMCs are at the
bottom of the intermodal food chain. No one in this business
really takes you seriously unless you have
assets--especially large, highly visible, heavy, slow-moving
assets. However, during 1996, IMCs accounted for
approximately 38 percent, or 3,230,000 intermodal shipments
in the US, the single largest source of intermodal revenue
for US railroads.
In North America today, we experience what is probably
the world's most efficient logistics system. In the US, for
example, while the nation's freight expenditures have
quadrupled from $116 billion in 1975 to over $450 billion in
1996, transportation costs have declined from 8 percent to 6
percent of GDP over the same period.
We can be justifiably proud of the role that the
intermodal network has played in North America. It is, in
many ways, a phenomenal success story that has been
recognized throughout the industrial world. Some even see it
as a model for their future growth and development. Yet, as
we face the future, we also encounter a fundamental truth
about this network and its commercial framework--the past in
the intermodal business is a very poor author to the future.
Why? Because, today's network evolved out of a unique set of
circumstances, which are largely no longer in existence and
which are unlikely to be reproduced in the future.
What were the circumstances of growth during the past
three decades? Essentially, North American intermodal
grew:
- without a blueprint or plan;
- initially, by the conversion of carload to intermodal
traffic;
- and later, by ocean-carrier conversion from East to
West Coast ports to serve Midwestern, Northeastern, and
Southeastern markets by rail;
- through the exploitation of underutilized route and
terminal capacity, in a largely sunk cost environment
and; finally,
- with more complexity in its marketing channels and
product delivery to the customer than is either
economically rational or necessary.
As a stakeholder in this business, I continually
experience cognitive dissonance when I focus on its nature.
At the same time that it demonstrates great economic
vitality, social significance, and customer value,
intermodalism is also lacking in strategic direction from
its major stakeholders. It is fragmented, overly complex,
undercapitalized, and largely dysfunctional in its
information exchange between trading partners. Perhaps this
business is much as Dr. Johnson said of the dancing
dog--"It's not so much that it is done poorly as that it is
done at all."
None the less, even with a very imperfect framework,
intermodal volume has grown for the past 15 years at over
twice the growth rate of the US economy--an average 5.5
percent annually. For all of its apparent success, however,
IMCs still have a very modest share, just 3 percent, of the
overall domestic freight market. Yet, this rate of growth
impresses. In a quote from the State of the Truckload
Industry on 8 August 1997, Alex Brown states that
"intermodal has grown from 2% to 3% of the market. While
intermodal remains small in the context of the overall
market, growth since 1985 has been impressive. Our sense of
intermodal is that it works well in high density lanes, but
that it is not really much of a factor in the bulk of the
transportation markets in the U.S."
So today, 16 October 1997, as we attend this intermodal
summit, we are asked to look not backward but forward, to
identify what opportunities avail themselves and what
obstacles appear as we enter the next century.
Planning with the
Customer in Mind
Implicit in the mixed review presented here is the notion
that we "wouldn't, shouldn't, and couldn't do it this way in
the future." The future needs to be more planned and more
clearly orchestrated to meet the customer's requirements
than has been in the past. The capital preconditions of
growth are too large to allow for a continued anecdotal
approach to growth. Again, the cognitive dissonance is
apparent. At the same moment that what brought us here seems
frail and under-structured, it also seems to engender its
own mitigation.
The stable and separate hierarchies of railroads,
trucking companies, IMCs, and shippers are being superseded
by a new railroad route map, new relationships--often
between former competitors and blurring lines between sales
channels, and far fewer asset owners and train operators.
These shifts, of course, are only a part of a larger
transformation that is embracing the entire
economy-- globalization--and
a drive to more efficient uses of capital in a world of
increasing scarcity.
Clearly, the IMC channel is undergoing its own major
changes. The Hub Group and CH Robinson have become very
successful public companies. The Hub Group, consequently, is
moving toward more centralized control and execution, while
RISS Companies, Mark 7, and others continue to build toward
becoming multi-service logistics providers. The IMC channel
will continue to consolidate, especially as rail carriers
move to increase minimum revenue thresholds for contract
holders.
These changes, however, should be the footnotes in the
white paper entitled "The Year 2000 and Beyond: The North
American Intermodal System." The bold print, headline and
text, should be the intermodal formula for meeting the
changing and increasingly demanding expectations of the
customers, something that is barely accomplished today. The
information path between the real customer and the carrier
has to be dramatically shortened.
The fin de siecle intermodal system in North
America is a product of what the carriers had left over and
what the entrepreneurs could create with minimal resources
beyond their own sales acumen and desire to succeed. Credit
these folk with a lot--they put the ball in motion and the
business has grown beyond anyone's expectations. And credit
the customers--especially the liner company--whose needs and
demands drove the major intermodal product innovation of our
time--the double-stack train.
Customer
Expectations
What will the customers expect of intermodal vendors in
the future? While not complete, the list will include the
following:
- Reduced transit time--not truck-plus-one but equal to
truck.
- Reduced effective cost--not just lower prices but
lower effective costs that can come, in part, from:
- greater dependability--allowing customers to
remove the protection stock often maintained due to
the variability of the intermodal product and
- the appropriate vehicle--the North American home
market is a 53-foot market.
- When shippers are forced to cube down to the
smaller intermodal equipment, the intermodal revenue
opportunities are depressed, which adds to the costs
of the end users. Incredibly, about 40 percent of the
IMC fleet is still 45-foot trailers!
The characteristics that will meet these needs in an
economically rational fashion include the following:
- A low cost of operation with high asset utilization.
This requires equipment type simplification and
stakeholders, especially IMCs, taking responsibility for
the assets when they are not in the direct control of the
railroad.
- Integrated enterprise systems, not linked by EDI, but
systems that can be used by trading partners through the
Internet or other business networks.
- Flexibility and a willingness to discard those parts
of the past that no longer work, even though some of the
parts are still profitable.
Where do the market opportunities reside? Here is where
the merger picture comes into crisp focus. Looking past the
immediate problems, mergers, if properly executed, will
create opportunities for intermodal growth. If the vision
includes the Norfolk Southern and CSX partitioning and
operating Conrail, we see a multiple of new, shorter
distance, inter-regional markets that will represent the
most important growth opportunity for intermodal since its
inception. CSXT's Peter Carpenter put it well in a recent
interview, stating that "the sizzle--the synergy--has to be
north-south--long haul, single line service between the
growing, boom, increasingly industrialized, southeast and
the major
population centers of the northeast." CSX believes it can
quadruple rail share in these markets and convert 321,000
truckloads in three years.
Norfolk Southern's application indicates that there is,
essentially, a potential to double Conrail's intermodal
volume between certain local city pairs in a relatively
short time frame. Norfolk Southern argues that, for a number
of reasons, Conrail typically has a much lower current share
of on-line traffic potential than the average for other
carriers that are serving city pairs at similar distances.
Assuming that this structural deficit in market share is
corrected by the investment of Norfolk Southern in capacity
and in marketing acumen, and assuming that CSX is correct
about the intermodal potential in its territory
post-acquisition, this may lead to the possibility of major
new obstacles.
First and foremost will be intermodal capacity and access
to it, and the question will be who gets access to the
network and on what terms. Second will be rationalizing and
restructuring the intermodal delivery mechanism to make it
more efficient and more customer friendly. IMCs have an
enormous responsibility in this context.
Today, the intermodal industry is straining to handle the
volumes of traffic available to it. The future will require
even more investment. And, that leads to the conundrum that
must be faced--how does an asset intensive industry finance
rapid growth from its earnings stream when Wall Street
continues to expect sufficient free cash flow to protect
dividends in those years when the business cycle trends
downward? One financial analyst refers to this as the
investment-growth dilemma, a dilemma that has ramifications
for IMCs as well as for the rest of the "intermodal food
chain."
To Panel II Intermodal Transportation Isues--Passenger and Freight
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