Campus & Building Access
An important aspect to controlling the spread of the virus is limiting traffic through buildings and maintaining the ability to identify who has entered the building. In Phases I and II, personnel were individually cleared by their supervisor, dean/division head and if applicable the Office of Research and Sponsored Projects and the Provost’s office to return to campus. Each person was provided detailed instructions and required to badge into their specific building at each entry and follow the scheduling procedures to limit the total number of people per building to 50 of fewer in most cases. In Phases IIIa and IIIb, we will continue with badge access, while opening the access process more broadly. Specifically, individuals wishing to return to their normal buildings will submit a request this access via the Phase III Access Portal. In Phase III, we all assume responsibility for maintaining occupancy limits (less than 50%) and 6ft distancing at all times. Buildings will still use scheduling approaches, and teams are encouraged to flex their hours to facilitate distancing. A key aspect of the Phased Campus Access and Support Plan is the ability to move forward or backward quickly should we need to return to a prior level of restricted access or move ahead towards greater opening. Therefore, DU personnel should request the level of access that fits their role and needs. If we were to move backward from Phase III to Phase II, for example, in a short window of time everyone with Phase III access would lose the ability to badge in. Beginning in Phase II, a limited number of students were granted access to the buildings where their classes meet. A similar process would be followed in the fall, unless we have progressed beyond the need to control density.
Between academic terms, the access will fall back to phase II to control for the return-to-campus protocols. Phase I and II employees will have their access deactivated early in the term if they have not completed the return-to-campus protocol.
Anderson Academic Commons/Library Services
The University Libraries provide information resources and services that support the teaching and research mission of the University, with resources and services offered both electronically and in-person. Its spring and summer focus have been on providing teaching- and research-critical journal articles, books and teaching and research support to faculty and students. Phase I of the University Libraries’ reopening plan included only very limited essential personnel in the AAC and HC coordinating building projects and maintaining essential financial services. As a result, access to the physical collections and facilities of the main library in the Anderson Academic Commons (AAC), the Music Library, and the collections in the Hampden Center (HC) storage facility were unavailable to faculty and students in Phase I. Access to electronic resources has continued without interruption.
Phase II allowed for an expanded list of essential personnel, less than 20% of employees, whose priorities were to resume the return of books from faculty, students and staff; the processing of backlogged print materials; and limited scanning of print materials for electronic delivery to faculty and students with urgent needs.
Phase III will allow for expanding employees in order to implement curbside delivery of print materials, beginning with the AAC and then expanding to HC and Music Library collections. Additional staff will continue processing new print materials. As regional libraries expand their services, the AAC may resume regional borrowing and lending of print materials as well. Print materials will be quarantined for 72 hours between handling by staff and users.
The Libraries have had a cut to the collections’ budget this year by approximately 8%. We will need to cancel some subscriptions to balance our budget and will make every effort to discuss these cuts with our academic community as soon as possible.
Please visit our COVID-19 and DU Libraries webpage for complete details on our Fall plans. If you have any questions, please connect with the Research Center at https://libraryhelp.du.edu/ or your library liaison.
Access to Physical Collections
In Phase I, there was no access to physical collections in the AAC, Music Library, or HC. Phase II saw the introduction of scanning services in each facility to allow electronic delivery of print materials as well as the opening of book drops to allow materials to be returned. In Phase III, the Libraries will allow some contactless checkout of materials from the AAC, with curbside pickup in the parking lot to the east of the building. For curbside pickup, members of the DU community will be able to request materials and select a time for pickup. In order to promote safety, print materials will be quarantined for 72 hours between handling by AAC staff and users. In Phase IIIb, this service will be expanded to include loans of materials from the Music Library and HC. Beginning in Phase IIIb, those unable to physically pick up materials may request delivery by mail. Through Phase IV, the book stacks in the AAC will be closed to the public.
Digital collections are fully available 24/7 from library.du.edu
Prospector and Interlibrary Loan (ILL)
Throughout all phases, ILL of electronic resources, such as pdfs of articles, has been available. Prospector and ILL of physical materials are currently unavailable because those networks are shut down. As Prospector and ILL resume services, the University Libraries will reinstate these services locally.
In Phases I and II, the AAC, HC and Music Library are closed to all but faculty and staff who work in those facilities. Beginning in Phase II, anyone who needed material from a carrel or locker could make an appointment to pick it up, and that service will continue through Phase IV. The Music Library will open to the public in Phase V.
In-phase III AAC building access will reopen to modified hours to support students in need of a safe, quiet and reliable wireless environment.
Beginning January 11, 2021, the Anderson Academic Commons will be open Monday-Thursday 8:00 AM – 9:00 PM and Friday 8:00 AM – 5:00 PM.
In Phases I, II and III all UL locations closed to the DU community and general public; UL services were provided virtually through email, LibAnswers, chat, and Zoom research consultations and remote monitoring and answering of all phone messages received at service points once a day (Reference Center, Lending Desk, and Special Collections).
All academic and consultation services are available online to allow for close collaboration. Please check the websites of individual service centers for further information. The Libraries offer personal research consultations to help refine and focus research topics, develop successful search strategies and identify appropriate sources for academic research projects and assignments. The reference librarians at University Libraries offer many instructional opportunities to help the DU community learn about library research. The librarians are able to teach synchronous online sessions for classes through Zoom. Faculty should contact their subject librarian for more information. View our Resources for Faculty page for details on various support options available through the Libraries.
DU ID Card Office
Card access is required for campus buildings. The DU ID Card Office is currently open Mondays and Thursdays from 9am-noon. Any community member needing a replacement ID can visit the office. Faculty, staff and returning students can also email email@example.com to request a replacement card. Replacement cards will be printed with the existing photo in the system and mailed via USPS. New incoming students are encouraged to submit an online photo via PioneerWeb. DU community members may also request an alternate card design. Requests for this type of card can be made in person or by sending an email to firstname.lastname@example.org. All email requests should include the community member’s name and DU ID number.
The staff will print Pioneer ID cards for incoming students throughout the summer. Pioneer ID cards will be distributed to new undergraduates during Discoveries. Graduate departments can email the card office to plan for card pick-up during graduate orientation. The office will be open during move-in hours and patrons will be expected to wear face coverings, except when being photographed. Only one person will be allowed in the Pioneer ID Card Office at any one time. The area outside the office provides an area to wait and maintain required physical distancing.
All course materials and books are available through the University of Denver Bookstore which is managed by Follett, a national retailer. During Phase I and II, the University of Denver Bookstore primarily operated virtually, taking on-line orders with fully integrated Financial Aid awards and providing free shipping to students. The Bookstore was open by appointment only and for limited operating hours during portions of Phase II.
In Phase III, Follett’s readiness plan seeks to provide services at several college campuses in a safer manner that reduces the spread of the virus. The plan reduces in-store foot traffic to meet social distancing guidelines at retail locations by promoting online ordering and integrating financial aid awards to streamline the process for students. After ordering online students can pick up books and course material from the Bookstore. DU and Follett together, are exploring the opportunity of delivering some of the orders to one or two campus locations during peak operation at the beginning and end of the term.
Denver Advantage: Burwell Career Center & the Community Commons
The Burwell Center for Career Achievement is now open, serving as a centralized hub to facilitate connections throughout the DU community. Specifically, the Burwell Center focuses on student career development, employer engagement and alumni activities. Students can learn how to best engage with the DU community and potential employers; employers can interact with potential job seekers; and alumni can connect with their peers.
As part of a four-year model to engage with undergraduate students from year one all the way through graduation, Career and Professional Development staff are housed in the Burwell Center, ready to work with students the moment they arrive on campus.
Career networking opportunities, programming and resources for graduate students are also housed inside the Burwell Center.
The Community Commons, built on the footprint of the Driscoll Student Center's north side and located at the heart of campus, is a gorgeous, modern building full of natural light that houses spaces for classes, programming, studying and collaborative opportunities, as well as a central dining hall to bring people together for meals and conversation. The Community Commons is now open, serving meals and bringing people together. Adapted protocols reviewed by our health partner National Jewish, including a plan review and in-person visit, provide supports for utilization during COVID-19. The size and design support many activities, classes and centralized dining, adapted to work well during these temporarily restricted conditions.
We envision an environment alive with engaged discourse and nightly activity where students converse and collaborate with faculty, staff, alumni and neighbors. A space where the connection to DU is not found on an ID card or inside the boundaries of buildings, but in the common threads found in discussing real-world issues, gathering together before attending a hockey game or sipping a coffee at a new outdoor café.
Pre-Collegiate: Fisher Early Learning Center & Ricks Center for Gifted Children
Fisher Early Learning Center at the University of Denver is an inclusive early learning center that has been in operation since October 2000. Fisher operates year-round and serves approximately 200 children from 6 weeks old to 6 years old. Fisher experienced a temporary closure from March 16 through May 15, 2020 as a result of the COVID-19 pandemic. It began a gradual reopening process starting on May 18, with approximately 50 children and 15 staff members returning to the Center under revised policies and procedures. Since then, it continued gradually expanding its capacity, until reaching full capacity (approximately 160 children) in August for the 2020-21 school year, with revised policies and procedures remaining in effect.
The Ricks Center for Gifted Children is a school for gifted learners on the University of Denver campus serving students from pre-school through 8th grade. Ricks provided online learning for K-8 students from March 16 through the end of the 2019-2020 academic year, with a gradual reopening process for PS and PK students starting on May 18. Ricks re-opened for the 2020-2021 school year on August 19, 2020, at 100% capacity with in-person learning Monday-Friday and before and aftercare available for students and families. Ricks will continue its mandatory safety protocols, aligned with public health orders. Ricks will also provide virtual learning options for students and families that choose to learn from home.
Both Fisher and Ricks have been in-person with limited issues and great compliance with DU protocols. Fisher and Ricks staff will be included in higher frequency testing, students ages 10 and above are now regularly tested and we are building an expansion of our SPIT protocol to accommodate younger children via saliva testing.