General Information

Travel Restrictions

Transmission of the virus in the early months of the pandemic was correlated strongly to individuals who traveled to regions with widespread or emerging outbreaks of COVID-19. As the pandemic matured, travel remained one of the correlating factors with new case data tied to airports and along interstate highways. The University has maintained a travel restriction policy throughout the response. These policies are intended to reduce or minimize the risk for transmission during asymptomatic phases as well as protect faculty, students and staff from situations that present risk as a function of job responsibility. These policies are essential to the University maintaining control of the virus within our community especially because more than 70% of our students come from out of state or out of country. Our best chance to remain face-to-face and not have an outbreak on campus is to control the number of potential asymptomatic individuals in our community and to reduce the number of days those individuals could be spreading the virus without knowledge. 

To mitigate risk to our employees and minimize spread of the virus during Phase I and II of the campus access and support plan, travel is prohibited for non-essential domestic and international university travel. Academic deans and division heads are responsible for determining what travel for research in their division met criteria for essential. Persons returning from personal or business travel for out of state or international are required to self-isolate for 14 days per CDC guidelines at that time. 

Travel may be deemed “essential and not possible to postpone” if THREE of the list below is likely to occur should the travel be cancelled or significantly delayed: 

  • Loss of grant funding, or failure to meet required completion deadlines 
  • Failure to meet contract deliverable requirements 
  • Significant damage to relationship with institutional partner 
  • Significant delay in academic progress, degree completion, or graduation 

In Phase III and IV of the campus access and support plan, travel maybe discouraged for non-essential domestic and international university travel. While individuals returning from travel for business or personal reasons from a state that does not have widespread and elevated sustained outbreaks of the virus may return to campus immediately after travel while monitoring symptoms. The University uses the State and CDC criteria for high incidence rate and elevated incidence growth as the threshold definition. When the seven-day moving average daily incidence rates per 100,000 residents exceeds 10, the region will be considered to have high incidence with elevated incident growth. Individuals returning from travel from a state that exceeds that threshold or from international travel will be asked to self-quarantine for 10 days. The 10-day isolation for individuals who have tested positive for COVID-19 and are asymptomatic. The University has decided to apply these isolation guidelines to our travel restrictions. A list of the states exceeding the threshold will be published each Friday on the University COVID-19 response website. CDC recommends a 10-day isolation for individuals who have tested positive for COVID-19 and are asymptomatic. The University has decided to apply these isolation guidelines to our travel restrictions. A list of the states exceeding the threshold will be published each Friday on the University COVID-19 response website. We will provide a more detailed communication no later than July 23rd regarding the return to campus quarantine protocols. 

Building Access

An important aspect to controlling the spread of the virus is limiting traffic through buildings and maintaining the ability to identify who has entered the building. In Phases I and II, personnel were individually cleared by their supervisor, dean/division head, if applicable the Office of Research and Sponsored Projects and the Provost’s office to return to campus. Each person was provided detailed instructions and required to badge into their specific building at each entry and to follow the scheduling procedures in their buildings to limit the total number of people per building to 50 of fewer in most cases. In Phases IIIa and IIIb, we will continue with badge access, while opening the access process more broadly. Specifically, individuals wishing to return to their normal buildings will submit a request this access via the Phase III Access Portal. In Phase III, we all assume responsibility for maintaining occupancy limits (less than 50%) and 6ft distancing at all times. Buildings will still use scheduling approaches and teams are encouraged to flex their hours to facilitate distancing. A key aspect of the Phased Campus Access and Support Plan is the ability to move forward or backwards quickly should we need to return to a prior level of restricted access or move ahead towards greater opening. Therefore, DU personnel should request the level of access that fits their role and needs. If we were to move backwards from Phase III to Phase II, for example, in a short window of time everyone with Phase III access would lose the ability to badge in. Beginning in Phase II, a limited number of students were granted access to the buildings where their classes meet. A similar process would be followed in the fall, unless we have progressed beyond the need to control density.


As important as it is to utilize symptom monitoring and contact tracing for members of the DU community, these precautions could be quickly undermined by an unrestricted visitor policy. To welcome visitors to campus, we have created a visitor protocol, which requires a host to request access for a visitor and provide the visitor with a link to a symptom questionnaire and acknowledgement of risk statement that tells visitors about the risks of COVID-19 and what the University and individual can do to mitigate this risk. Campus communities with regular visitors (e.g. clinics, research labs, admissions) will have standing approved processes for welcoming visitors. One-time visitors, including job candidates, prospective students, and related visitors will require pre-approval from the provost’s office. At this time, visits by friends and family not part of the DU community will be prohibited. Contractors will follow their employers’ guidelines, which the University reviews in advance. The contractor protocol is available on the DU COVID-19 portfolio page.

Admission Tours & Information Sessions 

Undergraduate Admission will continue to offer a variety of virtual options including tours, information sessions, and evening webinars. We will begin to welcome visitors in the near future for outdoor on-campus tours three days a week. 

To promote the safety of the DU community: 

  • Families traveling from states with widespread outbreaks will be limited to virtual options or will be asked to self-quarantine for 10 days prior to their visit. The list of states exceeding the threshold will be updated every Friday. 
  • All guests must wear a face covering that covers the nose and mouth for the entirety of their time on campus and follow social-distancing guidelines. 
  • Guests will be asked to complete a visitor symptom survey prior to their visit and are not allowed on campus if they are sick or have been in contact with anyone who is sick. 
  • Tour sizes will be limited to 10 people; visiting students will be allowed two guests over the age of 18. 
  • Visiting students must be a prospective transfer student or in their rising high school junior or senior year. 
  • Guests must register in advance; drop-ins will be offered a self-guided tour. 


Currently, the Parking office is open Tuesdays and Thursdays from 8:30 a.m. to 4:30 p.m. The days and hours that the office is open are subject to change weekly, during the phased reopening of the campus. The office will be open 'virtually only' from 8:30 a.m. to 4:30 p.m. other than the days mentioned above. Contact us by email, mail or phone. Parking staff recognize that the fall quarter will be unlike any other year and changes in learning modalities will result in unplanned changes in parking demand. To respond to different demands, changes to programs and rates are being developed for the fall quarter. Faculty, staff, and students will be notified shortly once the updated programs are approved by upper administration. For the latest, up to date information, please visit this page

Campus Shuttle 

Since Monday, May 11, 2020, the DU Campus Shuttle resumed operation as an On-Demand service, from 7:00 a.m. to 4:00 p.m., with a one-hour break, Monday through Friday. You must use the Tripshot app to reserve a seat. Service will continue for the fall quarter and Parking Services is currently reviewing several options for serving the campus as well as off-campus housing communities. The following protocols have been implemented for COVID-19: 

  • Vehicle sanitation and cleaning is performed daily, and wipes and sanitizer are utilized by the driver to sanitize the bus during their shift. 
  • The driver uses a mask throughout their shift. 
  • Riders of the shuttle are provided with sanitizer upon entry from an installed dispenser 
  • Seats are blocked to promote social distancing, which reduces seat availability to 5 seats and the ADA space. 
  • The latest, up to date information can be found here

Financial Aid

The University of Denver set aside $2 million for need-based emergency aid to support graduate and undergraduate students whose financial conditions changed abruptly during the year. We added $2.7 million in additional financial aid for undergraduate students entering in the fall and launched the Crimson Forever Program at the graduate level giving substantial scholarship to DU undergraduate seniors that wanted to continue on into graduate school at DU. 

Like many colleges and universities, DU has requested and received an allocation of the Coronavirus Aid, Relief and Economic Security (CARES) Act Higher Education Emergency Relief Fund. This assistance enabled the University to help offset the unexpected expenses some students experienced related to the disruption of campus operations due to COVID-19. 

Students had to be currently enrolled in spring in on-campus programs, have submitted a 2019-2020 Free Application for Federal Student Aid (FAFSA) or be eligible to do so, not in default on a federal student loan or owe money on a federal student grant. Unfortunately, federal regulations prohibited us from awarding the CARES fund to international students, DACA/undocumented students, and students enrolled in programs that are always taught entirely online (even when the campus is not closed). 

Priority consideration was given to students with the greatest need. The University did direct outreach to more than 8,555 students that funding was available if they met the criteria above. On May 22, 2020 the University sent nearly 90% of the available funds to 1,376 students who met the May 17th deadline, and 82% of the recipients were in the priority need category that we defined as a 2019-20 Free Application for Federal Student Aid (FAFSA) expected family need contribution below $8,364 or an undergraduate unmet need level of greater than $6,000. On June 24th the University distributed the remaining 10% of the $2,313,135 total available funds to 212 students for a total of 1,587 recipients.