Student Support

DU is committed to supporting students in completing required courses for their majors or graduate programs of study and staying on track for their expected graduation. As part of this commitment, DU places high priority on value-added student support services to complement a quality DU educational experience for all students, whether on campus or connected to campus remotely. The following academic and technology support initiatives and offices are included as examples of DU support for student learning across course modalities. 

We surveyed students mid-spring quarter to identify challenges they experienced across the modalities of course delivery (hyflex hybrid, online). These challenges are specific to experiences during Spring Term 2020, but the responses will be used to address Fall 2020 student support. 

Academic Support

The University offers a robust portfolio of academic support services, each of which supports the student experience by providing personalized programming, services, and facilities designed to foster student development and help students navigate their academic experience. Each support area also provides online support in response to COVID-19 precautions. 

Academic Advising

The Office of Academic Advising continues to serve students, especially undergraduate students with undeclared majors, via phone, email, and Zoom drop-in and appointment sessions. 

Academic Coaching

The Office of Academic Advising offers academic coaching to support students in successfully navigating college, with one-on-one virtual meetings and other contacts. 

Math Learning Center 

The Math Learning Center offers free, drop-in support for undergraduate students in calculus, algebra, and other courses. It will resume support and develop appropriate online resources once the fall quarter begins. 

Science and Engineering Tutoring 

The Science and Engineering Center offers support for undergraduate students taking biology, chemistry, physics, and engineering courses, with online drop-in and other sessions. It will resume support once the fall quarter begins. 

Resources to support students in hybrid courses 

Canvas student supports page 

Canvas offers student support that may be useful. 

Writing Center 

The Writing Center offers support to all DU students, for course writing assignments, papers, CVs and resumes, cover letters, and any other writing projects. It offers drop-in and appointment-based support and will continue offering online support in summer and fall 2020. 

Student Technology support

IT Student Resources and Help Center 

DU IT offers extensive student resources, as well as support through its Help Center. IT worked with and will continue to work with technology-challenged students on laptop and wireless connectivity issues. 

Laptop Loaner Program 

IT will continue to loan laptops to undergraduate and graduate students as was done in Spring 2020. 

Academic Software 

DU continues to offer a range of software free to students, faculty, and staff. Please see this page for details about what software is currently available. As of Summer 2020, available software included Adobe Creative Cloud, various statistical software programs, Zoom, Microsoft Teams, and more. 

Office of Teaching and Learning Supports for Students

The Office of Teaching and Learning offers online resources to support students in remote learning, available through this page