Testing, Quarantine & Symptom Monitoring

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    Pathway Back to Campus

    Required course is now live.

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    Travel

    Limited to only essential travel.

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    Building Access

    Pioneer ID card required.

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    Location Tracking in Symptom Monitoring App

    Not required but strongly encouraged for effective contact tracing.

 

FAQs

Quarantine FAQs

  • What if I have an unavoidable event or work obligation during the 14-days before I come to campus?

    To start the fall term with a minimal prevalence of the virus that causes COVID-19 in our on-campus community, we are requiring all community members to quarantine for 14-days before their arrival date. We do understand exceptions will need to be made for those who must work, or are in training programs, for example. If this presents hardship, please contact COVIDcoordinator@du.edu to discuss your circumstances. Our expectation is that, even in the case of hardship, you will wear a face covering, avoid touching your face, maintain social distancing, practicing excellent hygiene and minimize all but the necessary exposure outside of your home.

  • What if I have to travel out-of-state during the term?

    DU’s travel policy states that travel should be limited to essential travel.

  • What date should I choose for my campus arrival date?

    If you are living on campus, your arrival date is your move-in date as provided to you by Housing and Residential Education. If you are not living on campus, please choose a date that allows you to follow our prior 14-day quarantine procedures and be able to participate on campus as soon as safely possible.

  • What if I have to quarantine or isolate during the term – will my professors have to accommodate me?

    DU is committed to supporting students to meet their requirements and stay on track during COVID-19. If you have to quarantine or isolate, all classes have in place a 2-week process for you to participate remotely. If it extends beyond the 2-weeks, all units have processes in place to help you either move to a different course or adapt. Please contact Student Outreach & Support.

  • What is the difference between quarantine and isolation?

    Quarantine refers to restricting movement and social contacts as a preventative measure among individuals who are not currently ill or positive for the virus. This allows us to reduce the prevalence of asymptomatic infected individuals on campus. Isolation refers to what happens once someone is confirmed or presumed positive for the virus that causes COVID-19 and refers to separating sick people with a contagious disease from people who are not sick.

  • Where will I be isolated on campus?

    We have reserved the Hilltop residence hall for isolation. This centrally located residence hall has a number of features that allow us to isolate actively (but not acutely) sick, presumed positive/tested positive but asymptomatic and exposed students in separate wings with support like meal delivery and medical check ins.

  • What if I already have Phase I, II or III access to campus?

    The new quarantine rules are designed to lower the prevalence of the virus on campus in anticipation of the return of a large portion of our community. Therefore, we are asking community members who have already been on campus to identify a fall term start date, and to follow extra precautions in the 14-days before that date, including limiting social contacts, wearing a face covering, practicing excellent hygiene, and following social distancing requirements. You can continue to work on campus, following our protocols.

  • I am traveling to Denver to come to DU and must do so during my 14-day quarantine period, how does this impact my quarantine?

    If you are traveling to DU in your 14-day quarantine window, please take extra precautions during travel. While traveling, wear a face covering, avoid touching your face, maintain social distancing to the greatest extent possible, practice excellent hygiene, and minimize all but the necessary exposure. Your quarantine continues once you arrive in Denver until the 14-day requirement has been met.

  • I am traveling by air following my 14-day quarantine, are there additional quarantine steps I need to take?

    If you are traveling to Denver following your quarantine, please adhere to all the same aforementioned protocols when you travel such as social distancing, etc. If you are a student flying or driving to campus, you do NOT need to begin a new quarantine phase once you arrive if your 14-day quarantine period has been met.

  • I am a commuter student living off-campus, how does this impact my quarantine?

    If you are returning to campus in the fall in person, you are required to quarantine at home as we describe for 14-days before your selected fall arrival date. You are also required to take a test for the virus that causes COVID-19 in that 14-day window.

  • Are students in completely online (never on campus) programs exempted from the quarantine requirement?

    For students who are enrolled in a completely online program, or who are completely online (meaning, they never come to campus, not just online for this quarter), they will be exempt from the required quarantine and testing.

Testing Requirements FAQs

  • Is the Pathway Back to Campus canvas course required if I am not coming to campus in the fall?

    Unless you are in a completely online program (meaning, you never come to campus, not only online this quarter) and you have no other affiliation with the University (as faculty or staff), you are required to complete the course. We require that our entire community who may participate in-person at some point this year complete the course to be informed regarding our on-campus protocols. Students in completely online programs are exempt from the course requirement.

  • Will I be tested again after the start of school?

    Yes. We plan to test a randomly selected subset of our community each week, with an additional focus on individuals deemed at higher risk of exposure.

  • Are students in completely online (never on campus) programs exempted from the testing requirement?

    For students who are enrolled in a completely online program, or who are completely online (meaning, they never come to campus, not just online for this quarter), they will be exempt from the required testing and this testing will not be supported by DU.

  • Will the University test me or help with my testing costs in the case of hardship if I am not returning to campus in the fall?

    The University is requiring testing only for individuals returning in-person to campus in the fall. For this reason, we are only providing testing to this population. If you are not returning to campus, we are not able to provide testing to you at this time. Similarly, if you are not returning to campus, the additional offer to support off-campus testing expenses for people for whom free testing is not available. DU will help provide emergency funds support to students for whom this would pose an undue hardship. This applies to students who are returning to campus and testing either prior to or upon arrival on campus.

  • What if I can’t get a flu shot?

    Everyone will be expected to get a flu shot and we will offer these free of charge on campus. A very small number of people have a medical or religious/personal philosophy exemption to the flu shot; these individuals can provide documentation for those exemptions.

  • What kind of test is NJH using?

    NJH is using a mid-nasal swab and an RT-PCR methodology to identify the viral RNA for the virus that causes COVID-19 (SARS-CoV-2). This is the only kind of test that is acceptable for those wishing to return to campus.

  • Does the test hurt/is it nasopharyngeal?

    We intend to use mid-nasal sampling which is less uncomfortable than the nasopharyngeal sampling originally recommended. However, it may still be uncomfortable.

  • What if I can’t find a testing location near me?

    Please see the map of testing locations. If none of these locations work for you, we are happy to support testing you in the Denver metro area via our participation with National Jewish Health.

  • What if I’m coming to Denver midway through my 14-day window – can I get tested on campus?

    Yes.

  • What do I do if my test is inconclusive?

    If a test has an inconclusive result, we test again.

  • What will happen if I test positive?

    If you test positive in the 14-day pre-arrival window, you should seek medical attention, isolate and delay your arrival to campus until ten days have passed since your first symptoms, and you are fever-free for 24 hours (without medication) and your symptoms have improved; OR 10 days have passed since your positive test result and you have not developed symptoms consistent with a COVID-19 infection.

  • How long does it typically take to get a test result?

    Test result times can be quite variable. For the testing we are conducting via DU, the expected time is 48 hours. Please check with the testing site you choose for their turn-around time.

  • Can I provide an antibody/serology test instead of a molecular test?

    No.

  • What if I have a test that is more than 14 days old?

    It is important that your test coincides with your quarantine window; therefore, the test must have been conducted during the time that you are quarantined and not likely to have been exposed to the virus.

  • How will I know if I have the right type of test?

    Please ask specifically for a molecular (or RT-PCR) test for the virus that causes COVID-19 using a nasal or nasopharyngeal sample.

  • What if I get sick after I take my test?

    During your quarantine window, and the entire fall term – you are required to complete daily symptom monitoring. The emergence of symptoms consistent with COVID-19 requires contacting a health professional, isolation, and perhaps repeat testing. If you are symptomatic, even if you have had a negative test, you must isolate. The response to your symptom survey will provide you with guidance on the right steps; you may also be contacted by a DU staff member to follow-up on your symptoms.

  • What if I was previously infected by the virus that causes COVID-19 and continue to have a positive test result though I am recovered and asymptomatic?

    Per recent CDC guidance, for persons previously diagnosed with symptomatic COVID-19 who remain asymptomatic after recovery, retesting is not recommended within 3 months after the date of symptom onset for the initial COVID-19 infection. In addition, quarantine is not recommended in the event of close contact with an infected person.

  • If I tested positive for COVID-19 within the past 90 days, do I need to take another test?

    No. The CDC recommends that individuals who have tested positive for COVID-19 in the past 90 days should not get retested. Before you return to campus, upload your original positive and dated test result. If the date you took the test is more than 14 days before your arrival date, you will be cleared to return. 

    Instructions for uploading test results:

    • Log into your My Health account at myhealth.du.edu using your DU ID and PioneerWeb Password.
    • Click on Messages (on the left sidebar), then click the “New Message” button.
    • Select “I want to submit my COVID-19 RT-PCR Test Results to the HCC”
    • Then upload your record.
  • If I must take my COVID-19 nasal swab test outside of Colorado, can I be reimbursed for the expense?

    The University is committed to assisting students with financial need (as defined by Financial Aid). The on-campus, drive-up testing site is free to all students, faculty and staff. We recognize that some students will need to take the COVID-19 nasal swab test out of state to meet the fall return protocols and that not every state has free testing available. 

    Students who have financial need and meet the following criteria should submit their request to COVIDTestingFinancialSupport

    • You are returning in-person to campus in the fall
    • You do not have access to testing covered by insurance.
    • You do not have access to free testing in your location
    • Paying for the test causes you undue financial hardship 

    Requests will be reviewed and a member from the Office of Student Outreach & Support (SOS) will follow up with you.

DU's Testing Practices FAQs

Restricted Campus Access FAQs

  • Will I need an ID to get into buildings on campus?

    Yes. At this time, building access is restricted to individuals with access to particular buildings as needed (the specific residence hall you live in, the buildings where your in-person classes are held, etc.).

  • How will I get an ID card?

    The Pioneer ID Card Office is currently open Monday and Thursdays from 9am-noon.  Any community member needing a replacement ID can visit the office.  Faculty, staff and returning students can also email pcard@du.edu to request a replacement card.  Replacement cards will be printed with the existing photo in the system and mailed via USPS.  New incoming students are encouraged to submit an online photo via PioneerWeb. DU community members can also request an alternative card design.  Requests for this type of card can be made in person or by sending an email to pcard@du.edu.  All email requests should include the community member’s name and DU ID number.

    The staff will print Pioneer ID cards for incoming students throughout the summer.  Pioneer ID Cards will be distributed to new undergraduates during Discoveries.  Graduate departments can email the card office to plan for card pick-up during graduate orientation.  The office will be open during move-in hours and patrons will be expected to wear face coverings, except when being photographed.  Only one person will be allowed in the Pioneer ID Card Office at any one time.  The area outside the office provides an area to wait and maintain required physical distancing.

  • Can my family or friends visit me on campus?

    At this time, we are not allowing visitors on campus, excepting two helpers during move-in for students living on campus. We recognize it is difficult not having visitors; however, campus visitors greatly increase the risk of on-campus transmission and much more difficult for us to trace contacts in the event of an exposure.

  • If I come to Denver before my move-in date and have to wait for my test result, will DU help me find somewhere to stay?

    Yes. Please contact COVIDcoordinator@du.edu for an updated list of local hotels with negotiated discounted rates.

One-Time Access FAQs

Equity FAQs