FAQs

Return to Campus

The Phased Campus Access & Support Plan is a structured, five-phase plan allowing movement from our current status (Phase Two) to unrestricted normal functioning (Phase Five) and movement back and forth between phases as needed. The plan specifies campus-wide staffing, requirements, services, and procedures and further defines these considerations for specific units (such as the Anderson Academic Commons, Athletics & Recreation, housing etc.). Movement from one phase to another will be linked to governmental guidance (and the linkages are specified), as well as modified if there are positive cases or clusters on campus. This plan was previewed for the community at a town hall with over 1200 attendees on May 6.

As promised, the revised plan and a set of initial protocols are now available to DU personnel (employees and contracted staff). Please review the Phased Campus Access & Support Plan, as well as the accompanying protocols regarding research, scholarship and creative work; disinfection and cleaning; social distancing and personal protective equipment; and personnel symptom monitoring. You may also watch a recording of the town hall presenting the plan and view the accompanying slides here in English or Spanish.

Specific guidance on accommodations for individuals with medical conditions and primary caregiving responsibilities can be provided by your HRIC partner, or, for facilities staff, by contacting Jerron Lowe at Jerron.Lowe@du.edu. Please know that it is always possible that we will return to an earlier phase should ordinances or conditions require it.

Frequently Asked Questions

As of May 6

Participants in the town hall submitted questions, and community members also submitted questions to provost@du.edu or via anonymous link. Questions were collated and themed, and answers to frequently asked questions are provided below. Note that many questions relate to decisions it would be premature to make at this time, or that are the active focus of one of the task forces currently working as part of the chancellor’s University Planning Framework. Here we are focusing on providing answers to questions about requirements, supports, and procedures for Phase One and Phase Two. We will provide additional information prior to a transition to Phase Three to ensure our answers are timely, accurate and relevant to the conditions at that time.

  • Requirements to Report to Work by Phase

    Phase One through Phase Three work on campus is voluntary for those who could work from home. Individuals who cannot work from home and who do not wish to return to campus should contact their supervisors.

  • Accommodations and Required Documentation

    Work accommodations for faculty and staff and ADA accommodations for students will be handled through their appropriate office. For more information, please contact HRIC, or for facilities staff, Jerron Lowe, Jerron.lowe@du.edu. More information regarding the process, timing, and eligibility will be provided. At this time, we are seeking active input from the community on these matters.

  • Travel

    At this time, travel is prohibited. If individuals travel, they are required to self-quarantine for 14-days before returning to campus.

  • Space Considerations

    A number of faculty raised concerns or questions about specific buildings or spaces on campus. In response to COVID-19, facilities has implemented a range of supports in all buildings to increase ventilation, support social distancing, and support dedensification. These supports include signage to close common areas, indicate whether a room or restroom is occupied, and to decommission water fountains and furniture. Signage also indicates energy-saving measures, temperature controls and greater HVAC ventilation. The first line of defense is limiting the number of people on campus, followed by use of appropriate social distancing and PPE. Adaptations to the built environment as described above provide a second line of defense. At a third tier, there is a process for requesting evaluation of spaces and possible modifications. Please visit https://www.du.edu/facilities/ for more information and consult with your building manager to submit a work order request. These requests will be carefully evaluated with guidance from architects and engineers, and then prioritized and implemented where most indicated, possible, and cost effective.

  • Shared spaces

    Many buildings on campus have shared spaces such as communal kitchens. We recommend that you do not use shared equipment if possible. Common areas will be cleaned; however, if you elect to use share equipment (microwaves, dishes, laboratory equipment), we strongly recommend using a disinfectant before and after each use.

  • Disinfection/Cleaning

    Please refer to the Disinfection & Cleaning Protocol for more information about individual and custodial responsibilities for cleaning and disinfection.

  • Compliance

    To be in compliance with city and state ordinances, the University of Denver has implemented daily mandatory personnel symptom monitoring for all Phase One and Phase Two personnel. As personnel are granted access to campus, they will be added to the electronic monitoring system, and receive a daily text message reminder. Initially, we will focus on supporting the community in following this requirement. However, if it becomes necessary to enforce it, access to campus may be denied for individuals not compliant with the mandatory screening. A testing station is available for individuals who do not have access to a smartphone/computer or thermometer. The University will respect privacy to the greatest extent possible while prioritizing the health and safety of the campus community.

    Similarly, we expect our community to adhere to the required social distancing and PPE requirements as described in the Social Distancing and PPE Protocol (which also includes a description of individual exceptions). Face coverings will be provided by the University. Personnel violations will be referred to supervisors.

  • Students

    There were a number of questions regarding students. We will provide additional guidance regarding students for Phase Three, as most students will not return to campus before Phase Three and it is premature to set guidance around student return. However, the small number of students who have been on campus since the crisis began will be encouraged to follow the Phase Two guidance and will be included in those procedures as we transition to Phase Three.

  • Testing and Tracing

    We have a process in place that tracks reports of possible COVID-19 cases for the purpose of monitoring for exposure and reporting to CDPHE as required. The new personnel symptom monitoring process will also help us identify cluster symptoms. Following the report of a positive case on campus, Level 3 disinfection procedures are followed (see the Disinfection & Cleaning Protocol). Following a cluster, additional procedures will be followed (building closure, etc.). The University will respect privacy to the greatest extent possible while prioritizing the health and safety of the campus community.

  • Bookstore and Library

    At this time, we expect the libraries to return to limited functionality in Phase Two, with increasing services across the phases (please see the Phased Campus Access and Support Plan). The Bookstore falls under the retail guidelines, and we expect will open in Phase Three.

  • What is time-sensitive research, and do theses qualify?

    Phase Two offers voluntary access to individuals who cannot do their research, scholarship and creative work from home. If these conditions apply to student theses and students are DU employees (GRAs, GTAs), they can request to return in Phase Two. 

  • Fisher Early Learning Center and Ricks Center
    As of May 18, Fisher resumed care of a limited number of children. Beginning May 26, Ricks will resume care of pre-K and preschool children under child-care allowances.
  • Personal Protective Equipment

    The University will attempt to provide face coverings and disinfectant, within reason given supply chain and cost constraints. We only will provide gloves for individuals who need them to perform their essential job duties.

  • Phase One Essential Personnel

    Phase One personnel are largely assigned. Unless there is a change of role or personnel, we do not anticipate new Phase One requests. It is, however, important for people who are essential personnel to be correctly classified as such regardless of the timing of the request so that should we need to return to Phase One we can ensure the correct people retain access.

  • Phase Two Personnel

    Phase Two personnel includes those who need access to campus for their research, scholarship and creative work, and a limited number of central staff. Requests should come via deans or division heads, and will go through a multi-step approval process.

  • One-time Campus Access for DU Personnel

    DU personnel who need to come to campus for one-time access should contact their COVID buildling manager to request access. They will be required to complete the symptom monitoring survey before coming to campus.

  • Research Participants, Clinic Clients and Visitors

    If approved, research participants and clients who cannot be seen remotely may be invited to campus. Similarly, for specific limited purposes (such as a job interview) visitors may be approved. DU personnel bringing approved participants, clients, and visitors will be required to screen these individuals within two hours of campus access, and enter the information under the DU personnel Banner ID (87#) on a survey designed for this purpose. For assistance with visitors, please contact provost@du.edu. Regarding research participants, contact the DU Office of Research and Sponsored Programs. Regarding clients, contact individual clinic directors.

  • Timing of budgetary decisions for 2021

    We will have budgetary decisions for FY 2021 near the close of FY 2020, which is June 30.

  • Status of internal funding

    Some internal funding has been, or is in the process of, being released.

  • University-funded graduate student support slots

    We don’t expect to change these support slots.

  • Commencement

    Refer to the Chancellor's statement.

  • Summer

    We are optimistic that summer will be, as always, a creative and enriching time for our students and faculty. Summer registrations are up for undergraduate credit hours, and up for graduate credit hours. Because summer session is typically offered about 84% online for undergraduates and 77% for graduate courses, we are less vulnerable in summer to impacts of the coronavirus. While most of our summer courses will be online as originally planned, we will be offering some small, highly experiential courses in a face-to-face format. More information regarding these face-to-face courses will be shared in late May. We also expect summer to allow research, scholarship, and creative work to thrive on campus.

  • Fall

    As previously announced, we plan to reopen with some face-to-face classes when we begin our fall quarter in mid-September, even if modified in some way. The same will hold true for our Sturm College of Law, which reopens its fall term a few weeks earlier. Our plans, of course, are dependent upon guidance from federal, state, and local government and public health officials. We will also be mindful of those faculty and students who are immunocompromised or have other accommodations that would prevent them from fully participating in face-to-face classes by the fall.

    There are many details that must be worked out with a target release date of these plans by May 27. Creative solutions, including hybrid courses, maximum class sizes, staggered class schedules and the like will be carefully considered by the Fall Logistics Task Force. Guidelines and supports will be available as faculty prepare to adapt. We intend to provide supports for faculty and units in these adaptations. Units are already preparing for additional seats and courses to accommodate juniors who were unable to study abroad. Guidance on accommodations for faculty and students will also be forthcoming. Should any modifications be necessary to this decision about face-to-face delivery of fall classes, those changes will be communicated no later than July 15.