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Facilities Management & Planning

STEM Project

Mail Services

Other Mail & Delivery Services

Mail to be Metered

Instructions and Tips

  • Attach your Bar Code Card on the top of each bundle.
  • Please bundle/tray all metered mail by fund and org number and size.
  • Large envelopes and bulky letters should be sealed.
  • Do not use staples or clasp envelopes, or cover them with tape, to avoid damage to your mail and our mail metering equipment.  The open flaps on unsealed envelopes should not overlap.
  •  Canada, Mexico, and International mail should be separated from U.S. and intercampus mail. Parcels and packages for international mail must have US Customs Forms Attached. Please fill out the entire customs form. You may need to enter an estimated weight. The mail services team will weigh each parcel or package and edit the weight if needed.  If you need customs forms envelopes you may order online (Postal Service Form 2976-E) or email with your request. 
  • Personal mail must be stamped.
  • Standard (bulk using Permit 321) mail must be approved, reviewed, and assigned a job number by the Mail Services Manager before copying or printing. Quick Copy's off-campus printer can do printing.
  •  Separate handwritten, windowed, typed, #10 envelopes, 1-2 oz.
  •  Mail to be metered must be right side up and facing the same way. 
  • Outgoing Business Reply card and envelope artwork must be ordered through your preferred Mail House and approved by the Mail Services Manager before printing.
Bulk Mail

The Mail Services manager must be notified of all bulk mailings at least 10 days before the mailing is presented at the USPS. Please have your department email Brandy LeBlanc the postage quote at the time you contact the Mail House.

Be aware of the following:

  • Bulk mailings must have 200 pieces or more. It may be more cost-effective to mail at least 400 pieces or more at non-profit rates.
  • Please use your return address as prescribed by the DU Graphic Guidelines.
    You may now use your department street address. Remember to use 80208 as the ZIP Code.
  • Upper right corner printed with the correct indicia.
  • If you need to send one or two pieces out at another time, the indicia must be covered up, or they must go in an envelope. Do not place in a blue US Postal Service mailbox or you may be fined.
  • All pieces must be EXACTLY the same: same size, same stock, same weight per piece.
  • Business Reply Cards and/or Envelopes (BRMA) - If a BRMA piece is included in a standard mailing it must meet design and print quality regulations or the entire mailing will be rejected.

Before your mailing is copied or printed please read these guidelines thoroughly:

The content and design must be reviewed and approved by the Mail Services Manager, Brandy LeBlanc, 303-871-3187. Then a job number will be assigned (Sxxxx). If your mailing is being printed through the Communications and Marketing department, it must be approved and given a job number first. DU is a Non-Profit Educational Institution and must comply with certain postal regulations. This will help in your mailing getting to its destination faster and not being rejected. Please allow plenty of time including printing and delivery for dated material/events (at least 4-6 weeks). Please include the following information in your email request for a job number:

  • Department Name
  • Org number
  • Vendor
  • Number of Pieces
  • Estimated Postage
  • Estimated mail date
  • Requestor name
  • Requester phone number
  • Description/Name of mail job
  • SAMPLE (pdf okay but one final copy sent to mail manager after printing)

Once your mailing is ready (printed, inserted, tabbed or sealed and labeled), contact one of the mailing houses that Mail Service recommends (all can do the above if you wish). Please try to put your addresses in ZIP code order. Be sure to give them the Job Number; they will not accept mailings without one. Communications and Marketing department jobs that use a different vendor must also comply with these guidelines. Have your address lists of 1000 or more "cleaned" at the same time you do a mailing. The mailing houses below can advise you on how you need to format your disk or list and the cost. By maintaining your addresses you can get better discounts on postage. Only U.S. addresses will be accepted. Canada, Mexico and International must be separated out and the indicia covered. Cards and self-mailers must be in envelopes and will be picked up by Mail Services.


The USPS now requires that the new Move Update standard be met for all Standard Mail (formerly known as bulk mail). The Move Update standard is a means of reducing the number of mail pieces in a mailing that require forwarding or return service, as well as identifying those with incomplete or incorrect address data. The Move Update standard is met when an address is updated (cleansed) with an approved USPS method and then used in any Standard Mail mailing within 95 days after the address has been updated. USPS regulations state that permanent updates must be made to your mailer databases. Please document the date of your database corrections. Also keep all returned pieces and documentation on file from the date of processing.


These are the only approved vendors listed below:

  • Beacon Printing - Josh Running Wolf 303-922-4384
    • TERO Certified: Major Employer - Certified American Indian Owned
    • Green Business Certified
    • G7 master printer
  • DilleyPrinting - John Braselton- 303-744-7800
    • G7 master printer
  • Direct Mail Concepts - Lenny - 303-791-4303
    • Member of the Greater Denver Postal Customer Council
  • DME Delivers/PPI Sports - Shane Secunda - 386-228-7238
  • Custom Direct (Now Vision Graphics) - Rocky Jones - 303-432-2030
  • Wizbang- Todd Bacon - 303-629-6155

Their fees include pick-up from your department or the Quick Copy Center and delivery to the USPS Bulk Mail Entry Unit. They are also responsible for getting the Mail Services Manager's original signature on the necessary forms when presenting your mail at the BMEU. No other signature will be accepted.

The Mailing house will invoice your department for the services they provide - not the postage. Do not have a check cut for postage. Postage for the Permit 321 account is maintained by Mail Services. You MUST notify Mail Services at least 10 days in advance of a large mailing 400+ pieces of mail to ensure that sufficient funds are in the account.

Once the printing has been done, you must send an actual piece to University of Denver Mail Services via intercampus mail with your job "Sxxxx" number on it. Some mail houses will send the final piece to Mail Services for you. This is also required by the Postal Service. 


Must be printed 1/4 inch below the return address (they do measure!)

Address Service Requested is the most preferred.

Address Service Requested: forwarding and return. New address notifications provided.

  • If forwarded, a separate change of address notification is provided.
  • If returned, new address or reason for nondelivery is provided.

Forwarding Service Requested: forwarding and return. New address notification provided only for return.

  • If forwarded, a separate change of address notification is not provided.
  • If returned, new address or reason for nondelivery is provided.

Return Service Requested: no forwarding, only return. New address notification provided.

  • If undeliverable-as-addressed, returned to the sender with new address information or reason for nondelivery provided. Separate change of address notification is not provided.

Change Service Requested: no forwarding or return. New address notification provided.

  • A separate change of address notification with new address information or reason for non-delivery provided and address correction fee charged
  • Mailpiece is properly disposed of as waste.

No endorsement: UAA handled by class of mail.

  • For First-Class Mail and Standard Mail (B), the treatment is the same as if endorsed. Forwarding Service Requested.
  • For Periodicals, forwarding is provided for 60 days. After 60 days, or if unforwardable, separate address correction notification is provided and periodical is disposed of.
  • All unendorsed Standard Mail (A) is disposed of.
General Information

Incoming mail from the US Postal Service is picked up each morning, sorted by department name, and delivered to each department every day.

Our staff has about 90 minutes to sort 5000 pieces of incoming mail. If your mail does not include your department name, it may be delayed or sent to the wrong department. Please be sure to always include your department name in your address.

Other Services
  • For all departments, the Mail Services Manager is available to speak at your staff meetings, as well as for new employee information.
  • Certified Mail forms are available
  • Stamps can be charged to your budget number. Call before 9:00 a.m. for same-day delivery. Allow more time for holiday stamps, postcards, and odd denominations.
  • US Postal Service Express and Priority Mail, certified UPS Overnight and Second Day envelopes and forms are available.
  • Call us before 9:00 a.m. for extra tubs or trays if you will have more mail than usual to be picked up.
  • Courier Service is available through Denver Boulder Couriers, as they are already set up in Banner.  Call 303-571-5719 for Courier Services on and off campus. Your department will be billed directly by the courier.


Moving to a new location on Campus?
  • To update your address in campus directory, submit an online Employee Campus Directory Update through Information Technology.
  • Notify Mail Services of your new campus location, including Department name, Building, Floor, and Suite number of your mail stop. Please email your old on campus address and your new on campus address to
  • Notify vendors, catalog subscriptions, external clients, and University of Denver colleagues who normally send you inter-departmental mail of your new address.
Put a stop to Junk Mail and Catalogs!
  • Sign in and cancel catalogs in your name by joining Catalog Choice, a non-profit dedicated to decreasing catalog deliveries. Catalog Choice's mission is to stop junk mail for good. For the past 8 years, Catalog Choice has been passionate about helping protect natural resources and helping you simplify your life. Use this free service to cancel specific catalogs and other types of paper mail you no longer wish to receive.  If the catalog you would like to cancel does not show up on the Catalog Choice search engine, you may need to contact the company who sent the catalog via email or their website's "contact us" section.   Many companies include the "unsubscribe" feature on the same tab as the "subscribe" feature on their website. 
  • Be an Eco-leader and stop Junk Mail including unsolicited credit card applications, phone books, and other direct marketers by visiting  Eco-Cycle is a Boulder Based non-profit with a mission is to identify, explore and demonstrate the emerging frontiers of sustainable resource management through the concepts and practices of #zerowaste.
  • TAKE ACTION & Follow EcoCycle on Twitter!    

    Email the Postmaster General's office in Washington to ask that they give us a choice not to be forced to receive bulk mailings and tell them you want better choices with your mail.