Skip navigation
Undergraduate Financial Aid

Managing Your Aid

Checking Your Status

You can manage all of your financial aid online. Learn how to check the status of your application, see if we have everything needed to create a financial aid package for you and find out when you can expect to receive your aid through PioneerWeb.

For all of the items below, you will need to log into https://pioneerweb.du.edu. If it's your first time logging in, your password will be your 6-digit birthday in the MMDDYY format. Once logged in, go to the Student tab. (If you are a new student, go to the Admitted Students tab.)

Status of Your Financial Aid Application

How can I check to see if DU has received my application?

It can take 7-10 business days for DU to receive your FAFSA and/or CSS PROFILE. To see if we've received your application, review the "Financial Aid Requirements" box. If you see the FAFSA or CSS PROFILE listed there—with a green check mark in the "Status" column—we have received your application. (Be sure you are viewing the correct aid year.)

If you are a prospective undergraduate student:
You can check to see if we've received your FAFSA, CSS PROFILE or any other documents by logging into your DU application portal.

I was selected for verification. How can I verify all of my documents have been received?

If you were selected for verification, we'll need additional documentation (including a Federal Verification Worksheet) before we can send you a financial aid award offer. It can take up to 3 business days for your account to reflect submitted documents. Please note that the "Verification" requirement will still look required—even if we have received all necessary documents—until your account has been reviewed by an advisor. There is no further action needed on your part, however.

Status of Your Financial Aid Award

How can I make sure I've completed everything so I get my financial aid on time?

Once you have accepted your financial aid award, there may be additional requirements you need to complete before your aid can pay into your student account (particularly if you are borrowing student loans). To see if there are unsatisfied requirements, review the "Financial Aid Requirements" box on the Student tab of PioneerWeb. If there are any red flags listed in the "Status" column, further action is required. Click on that item to learn more.

Note: If you recently completed a requirement, your PioneerWeb account will not be updated instantly. Please allow up to two business days for your account to reflect this update.

When will I receive my financial aid and refund?

Typically, provided all requirements are satisfied, your financial aid will disburse to your student account no sooner than 10 days prior to the start of every term. Refunds are not generated by the Bursar's office until 2-3 days after disbursement. Learn more about billing and financial aid disbursement.

You can see the expected disbursement dates of your financial aid by going to your Student tab and clicking on the "Aid Payment Schedule" link. The "Expected Date" is the date on which you can expect your financial aid to pay to your DU student account. This is not the date you will receive a refund if you are expecting one. You can also review how much is expected to pay, as well as how much has disbursed to date for past terms.