Office Safety Precautions in Effect During the Pandemic

My office is taking the following precautions to protect our patients and help slow the spread of the coronavirus.

• Office seating in the waiting room and in therapy/testing rooms has been arranged for appropriate physical distancing.
• My staff and I wear masks.
• My staff maintains safe distancing.
• Restroom soap dispensers are maintained and everyone is encouraged to wash their hands.
• Hand sanitizer that contains at least 60% alcohol is available in the therapy/testing rooms, the waiting room and at the reception counter.
• We schedule appointments at specific intervals to minimize the number of people in the waiting room.
• We ask all patients to wait in their cars or outside until no earlier than 5 minutes before their appointment times.
• Credit card pads, pens and other areas that are commonly touched are thoroughly sanitized after each use.
• Physical contact is not permitted.
• Tissues and trash bins are easily accessed. Trash is disposed of on a frequent basis.
• Common areas are thoroughly disinfected at the end of each day.

 

The HCC condemns the horrific murders of George Floyd, Ahmaud Arbery, Breonna Taylor and the many other deaths within Black communities across the country. These deaths reflect an inequitable and unjust system steeped in White supremacy that has affected minoritized communities across the country for generations. We have also seen the disproportionate ways in which COVID-19 has affected these same communities. We want those affected by racial violence - most often seen by law enforcement and other systemic racist structures - to know that we join them in expressing our sorrow, grief, and empathy. We want our Black and other marginalized students to know that we unequivocally stand with them. As healthcare providers, we acknowledge the very real harm racism causes to the emotional and physical health of Black students and other minoritized groups. It is known that there are higher rates of trauma, depression, anxiety and suicide caused by racism. As clinicians in a college heath center, we see the additional burdens carried by marginalized students and the many barriers they must overcome. We want you to know that we are here to support you and anyone impacted by the very real experiences of racism and oppression in this country. We also know that statements of support are not enough and can ring hollow if not followed by real action.

We at the HCC are committed to learning, listening to communities of color, and becoming more committed advocates in order to contribute to the racial healing that needs to happen. We have a long way to go, but want to communicate strongly that we are dedicated to taking actions to reflect the needs of our most underrepresented and marginalized students.

Should you like to speak with someone regarding these recent events, please call the HCC main line at 303-871-2205 and ask to speak to a counselor.

The Health and Counseling Center (HCC) remains committed during this public health crisis to promote student success by providing comprehensive and integrated healthcare, counseling, advocacy, health promotion, and recovery support and services. The HCC continues to provide holistic care in the following ways:

• The HCC is operating under normal business hours.
• Monday: 8 a.m. - 5 p.m.
• Tuesday: 9 a.m. - 5 p.m.
• Wednesday and Thursday: 8 a.m. - 7 p.m.
• Friday: 8 a.m. - 5 p.m.
• If you have an urgent medical, mental health or gender violence support concern outside of business hours and need to speak to an on-call provider, please call 303-871-2205.
• Due to COVID-19 and the Mandatory Lock-down, access to the doors for the DU HCC Ritchie Center are locked. If you are here for an appointment, please call 303-871-2965 and someone will be down to let you in.
  
  
• Medical appointments are available in-person and via telehealth. Please call 303-871-2205 for in-person medical appointments or log-on to the MyHealth portal to schedule telehealth medical appointments. If you have urgent medical concerns or questions regarding the COVID-19 we are requesting students call the 303-871-2205 BEFORE making or coming in for an appointment.
  
  
• Counseling appointments are available via telehealth.
  • Crisis services are available 24 hours a day, 7 days a week by calling 303-871-2205.
  • If you already have a therapist, please message your provider through your MyHealth portal or by calling 303-871-2205.
  • If you are seeking therapy at the HCC for the first time please call 303-871-2205 to schedule an initial triage appointment, or log-on to the MyHealth portal.
  • To participate in telehealth groups/workshops, please call 303-871-2205 or speak with your current HCC therapist (if you have one).
  • For New or on-going psychiatric care, please call 303-871-2205 to schedule.
  • Students may also seek chat (text) and mental health support through the MySSP app/Morneau Shepell program: Download the My SSP app from your device's app store today - available in English, French, Chinese, Arabic, Korean, and Spanish**.
• CAPE (Center for Advocacy, Prevention and Empowerment) continues to provide free and confidential advocacy and support to any DU community member impacted by sexual assault, relationship violence, stalking, and harassment. All advocacy service are being provided virtually. You can connect with CAPE through various avenues: leaving a voicemail at 303-871-3853 during daytime hours, contacting 303-871- 2205 after business hours, or emailing cape@du.edu. More information available on our website www.du.edu/cape
  
  
• For information about Health Promotion events or programs, contact hcc.thrive@du.edu or call 303-871-2205. More information available on our website www.du.edu/thrive or follow us on social media @ThriveAtDU. 
  
  
• Our Collegiate Recovery Community continues to provide comprehensive support to students in recovery during this time. For more information, email recovery@du.edu or call 303-871-3423. More information available on our website www.du.edu/crc
  
  
• General inquiries and information regarding billing and insurance can be directed to our administrative support team at 303-871-2205 or e-mail us at info@hcc.du.edu.
  
  
• For more information regarding frequently asked questions, please make sure to visit the University's COVID-19 FAQ page and the HCC's COVID-19 FAQ page.

2020 Fall Student Health Insurance Plan (SHIP) Enrollment

Due to the switch to online/hybrid course offerings, DU students enrolled in a traditional, degree seeking program taking online courses for the 2020-2021 academic year, will need to contact the DU Health & Counseling Center to enroll.

Phone: 303-871-2205 Email:insurance@hcc.du.edu

2020-2021 academic year registration will be verified before enrollment is processed and the charge added to the student's account.

Payment for the 2020 Fall Student Health Insurance Plan will done through DUPay,
https://www.du.edu/bursar/payments/index.html

2020 Spring LAW SHIP Enrollment Deadline: January 29, 2021

2020 Spring SHIP Quarter Enrollment Deadline: April 16, 2021

Information about the DU Student Health Insurance Plan is located here:

https://www.du.edu/health-and-counseling-center/coveragecosts/ship.html