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Campus Life & Inclusive Excellence

Health & Counseling Center

hcc ritchie center

Medical Services


LGBTqiA Health

We know that visiting a health care provider can be stressful for anyone, but for some of us, that feeling can be magnified because of fear of discrimination or being misunderstood.

The Health and Counseling Center (HCC) works to provide affirming health and wellness services, so you can be treated well and stay well. We continue to educate our staff and improve systems and communications to better welcome and serve all students.

Administrative Information

Your name will appear in our system as it does in your official DU record. If you’d like us to update your health record to reflect the name and pronouns you use, you can notify the Healthcare Administrative team. Once our electronic health record is updated with your name and/or pronouns, that name would be used in all future verbal communications and visits.

All HCC services are confidential by law. See Patient Rights for details. This means that our providers would not be able to disclose a client's gender identity or sexual orientation without your express written consent.

We provide gender inclusive bathrooms at the HCC. For a complete list of gender inclusive bathrooms on the DU campus check out: Interactive Campus Map

Insurance Considerations

Many insurance companies have certain requirements to fulfill prior to providing coverage for hormone therapy and gender affirming surgery. We highly recommend that you contact your insurance company for information regarding the associated costs, fees and any specific requirements related to hormone therapy and/or gender affirming surgical options. If you have the University of Denver Student Health Insurance Plan (SHIP), note that you need to obtain a referral from the HCC prior to scheduling an appointment with an outside specialist. Call 303-871-2205 if you have any questions.

The University of Denver Student Health Insurance Plan (SHIP) offers DU students with some coverage options for hormone therapy and/or gender affirming surgical options through UnitedHealthcare Student Resources. Please visit our Coverage and Cost link here to review DU Student Health Insurance Plan benefits and limitations.

For more detailed information about DU SHIP Benefits and Limitations for gender affirming hormone therapy and surgery, please click here.

Medical Services for LGBTQ Students

HCC clinicians are committed to ensuring that LGBTQIA students receive the highest quality medical care in a safe, respectful space. Students can use the medical services just as they would their regular doctor's office and urgent care center (See Services for more details) but we also offer high quality medical care for the unique issues facing LGBTQIA students. These services include:

  • Hepatitis A, Hepatitis B and HPV immunizations.
  • Sexually transmitted disease counseling and testing including screening and diagnosis of HIV, Gonorrhea, Chlamydia, Syphilis, Herpes, and HPV.
  • Pre-Exposure prophylaxis (PrEP) for HIV prevention.
Especially for Trans and gender non-conforming students

If you are considering medical transition, please note: Counselors can provide counseling and documentation that meets World Professional Association for Transgender Health (WPATH) Standards of Care (SOC) for the Health of Transsexual, Transgender, and Gender-Nonconforming People for gender confirmation surgery and gender affirming hormone therapy at the request of their treating physician.

For students who wish to initiate gender affirming hormone therapy or surgery, our providers refer to the following providers in Denver:

HCC clinicians can provide medical management for patients on established hormone regimens, however they cannot currently initiate hormone therapy.

For students interested in receiving ongoing medical management for established hormone regimens, please make an appointment with the medical provider of your choice. In order to meet your needs most effectively, please bring the following with you to your first appointment: 

  • Note from qualified mental health professional indicating the diagnosis of gender dysphoria that meets the WPATH Standards of Care.
  • Medical office visit notes from the last 6 months of treatment.
Counseling Services

Identifying your gender identity or sexual orientation as anything other than cisgender or heterosexual does not mean you are mentally ill or need counseling. Often LGBTQIA-identified individuals seek counseling due to negative external reactions from others which contribute to marginalization and discrimination. Sometimes these beliefs become internalized as well and together, they can result in feelings of isolation, guilt, fear, loneliness, anger, etc. which can negatively impact mental health.

College in general can be a significant time to explore your values and identity. It is not uncommon for students to question, explore, and embrace their sexual, romantic, and gender identities as a part of that experience.

Counseling can specifically address issues related to your gender/sexual identity (coming out, transition(s), dating/sex, marginalization/discrimination, the impact of an intersex identity, exploring polyamory, discovering you are asexual, or the intersection of these identities with others you hold, etc.), but it can also be a safe space for LGBTQIA-identified individuals to address unrelated mental health concerns in a non-judgmental and accepting environment (anxiety, depression, grief, ADHD, etc.).

We provide individual counseling to address any of these concerns and offer a confidential LGBTQIA Support Group for those wanting specific support around these identities. This group meets weekly for 1.5 hours in the Pride Lounge during the academic year. The day and time changes based on the quarter. Please see the main HCC page for details (where do we list our groups??). Counselors can provide counseling and documentation that meets WPATH Standards of Care (SOC) for gender confirmation surgery and gender affirming hormone therapy if requested by a treating physician.

Give us your feedback

We hope that you have a good experience when you come to the HCC. We invite you to tell us about your experience, because feedback provides us an important learning opportunity and helps us determine ways to improve our services and procedures. - If you choose to include your name and a means to contact you, we will follow up with you. Please use any of the routes on the Feedback webpage. Your feedback will be shared with appropriate staff.