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Human Resources & Inclusive Community


Open Enrollment

The annual open enrollment for DU-provided health care insurance and other optional benefits is May 1-15, 2019. This is the time for benefits-eligible employees to sign up for medical, dental and vision insurance plans, or to make changes in their coverage choices (such as switching medical plans, adding coverage, setting up or changing flexible spending accounts).

Even if you aren't making any changes to your benefits, open enrollment is a good time to get to know what's in your plan, so you'll be prepared when you need to use it.

Your current benefits will automatically carry over to the new plan year. The only exception is flexible spending accounts, which require a new election every year.

During open enrollment, log into PioneerWeb to: 

  • Make your flexible spending account elections
  • Newly enroll in coverage
  • Change plans
  • Drop coverage
  • Add/drop dependents
    *New dependents will require dependent documentation, such as a marriage license for spouse/partner and birth certificate for child. Dependent documents can be uploaded through PioneerWeb when you make your open enrollment changes.

All elections must be submitted by May 15. Your benefits are effective July 1, 2019 through June 30, 2020.

Benefits Rates and Guides

Open Enrollment email communication 

April 18, 2019 - Open Enrollment Is Coming Soon

A copy of the email will be available soon. 

Open Enrollment FAQs

Q. What is open enrollment? 

A. All benefitted DU employees may add, cancel, or change benefits during Open Enrollment via Pioneerweb from May 1, 2019 to May 15, 2019 with an effective date of July 1, 2019. Open enrollment is not mandatory, if you take no action your benefits will remain the same for the next plan year EXCEPTING FSAs (flexible spending accounts). If you would like a heath care and/or dependent care FSA in 2019-2020 you must enroll/re-enroll during open enrollment. Existing health care FSAs allow for a $500 rollover into the 2019-2020 plan year.

Q. What is the difference between a HSA (health savings account) and a FSA (flexible spending account)? 

A. You may establish a HSA if you enroll in the Kaiser High Deductible Health Plan. DU contributes $27.64 per month and you may contribute pre-tax dollars for a combine total of $3,500.00 for an individual or $7,000.00 for all other coverage tiers for the calendar year 2019. HSA funds are only available to you as they are contributed whereas money from a health FSA is front loaded and available to use right away beginning July 1. However, you must spend all your elected FSA funds, with the exception of $500 or less, before June 30, 2020. You may rollover up to $500.00 of your elected FSA amount into the 2020 fiscal year. The rollover, or front loaded feature does NOT include dependent care FSAs (limit $5,000.00 in 2019). You may have both a health care FSA as well as an HSA however the FSA then becomes a limited purpose account and monies are only available to use for qualified dental and vision expenses.

Q. How do I reset my Pioneerweb password? 

A. Please contact the IT department at 303-871-4700.

Q. I am adding dependents to my coverage, how do I upload marriage certificates, proof of domestic partnership, common-law affidavits or birth certificates (for children)? 

A. When making changes in PioneerWeb, after adding or selecting an existing dependent, highlight the individual(s) you want and click "browse" to locate the supporting documentation on your computer.

Q. I have qualified for the Wellness Incentive, how come I don't see the discount reflected on my summary of benefits online? 

A. The wellness discount is complementary to your health insurance premium. If you qualify for the discount you will see it listed as a separate line item credit on your first paycheck in July. The only requirement to receive the discount is to reach 5000 points by May 15, 2019. If you have Employee+Spouse/Partner coverage for medical insurance, then your spouse/partner will also have to reach 5000 points by May 15, 2019.

Q. How do I change my TIAA contributions? Is this an open enrollment option? 

A. TIAA contributions are unrelated to open enrollment, you can make changes at any time. To update your contribution amount and/or allocation log on to your TIAA account, select Actions, Contribute, click on Contribute to Your Retirement Plan, Manage my Contributions and Schedule a Change.

Q. How do I enroll in or add additional life insurance? 

A. Log on to Fresh Desk with your DU email and password, select Human Resources, expand the list of articles under Human Resources Forms, and select Hartford Voluntary Life Enrollment Form. Please email the completed Hartford Voluntary Life Insurance Form to [email protected] no later than May, 15 2019. If evidence of insurability is required The Hartford will email you directly.

Benefits Fair 

Attend the 2019 Benefits Fair!

Representatives from Human Resources & Inclusive Community, the Shared Services Center as well as our plan vendors will be available to talk with you and answer any of your benefits-related questions.

When: Thursday, May 9 from 9:00 a.m. to 3:00 p.m.
Where: Ritchie Center Concourse 

Open enrollment Information Sessions 

Attend an open enrollment information session where we will review health, dental, vision, flexible spending accounts, and life insurance. 

  • Monday, April 29 from 6:30 p.m.-8:00 p.m - Anderson Academic Commons, room 301
    Spanish Translation Assistance Available 
  • Monday, April 29 from 10:30 p.m.-12:00 a.m - Anderson Academic Commons, room 301
    Spanish Translation Assistance Available
  • Tuesday, April 30 from 1:00 p.m.-2:30 p.m. - Mary Reed Building, Renaissance Room
    Spanish Translation Assistance Available
  • Thursday, May 2 from 10:00 a.m.-11:30 a.m. - Daniels College of Business, room 310

Meet one-on-one about your benefits

The Shared Services Center is located in the Administrative Office Building, 2601 E. Colorado Avenue, on the second floor. In-person or phone appointments with a benefits specialist can be made by logging into PioneerWeb under the employee tab. Please select "open enrollment" as your reason for scheduling an appointment. The office hours are 8:00 a.m. – 4:30 p.m., Monday through Friday. 

Additionally, the Shared Services team will be available for drop-in questions in the Anderson Academic Commons, room 329 at the following times:

  • Friday, May 3 from 9:00 a.m.-12:00 p.m.
  • Monday, May 6 from 1:00 p.m.-4:00 p.m.
  • Wednesday, May 8 from 9:00 a.m.-12:00 p.m.
  • Monday, May 13 from 1:00 p.m.-4:00 p.m.