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Human Resources



Retirement Enrollment

Employees can open an account and manage their retirement plan through TIAA website. Contributions can be adjusted at any time through their online TIAA account. 

If you are eligible to waive the one year of service worked requirement for the employer match, please complete the Retirement Plan Participation Waiver of Service form and submit the completed form to Shared Services at 

Please contact TIAA at 800-842-2252 with any questions regarding your retirement plan.

New Expense Allocation Method 

Effective October 1, 2020, general plan administrative services expenses (including record keeping, investment advisory, and legal) will be allocated to each participant account on a pro rata basis. This administrative expense will be deducted or netted from plan expense offsets in quarterly installments from your assets within the core lineup of investment options in the Plan. The total fee will equate to approximately a $0.72 annual charge for every $1,000 in your account, but may vary based on factors such as Plan expenses and market conditions. Each quarter your online account and statements will itemize the amount charged to your account, the amount of any net revenue sharing received from your mutual fund investments, and the net plan services expense offsets earned in your annuity investments.

Please know that there have always been costs to participate in the Plan. You have not seen an explicit charge before because these charges are currently bundled within the annual operating expense ratios of the investments. Under the new arrangement, your cost to participate in the Plan will be more visible, straightforward and equitable across all investments.   

Fees are important and help ensure that, regardless of the investments selected, all plan participants share in the cost of retirement plan administration. As you plan your financial goals, keep in mind that fees are just one factor in the decision-making process.

You can find the expense ratios and other fees and expenses at, or in the prospectuses at

Learn more about these updates and how they will impact your account:

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To learn more about your plan and to update your retirement portfolio online, log in to the secure website at, where you can change the direction of future contributions, transfer existing assets and review your beneficiary election.

If you prefer, you can update your retirement portfolio by calling TIAA at 800-842-2252, weekdays, 6 a.m. to 8 p.m. (MT).

In Person
To schedule an individual one-on-one session, call 800-732-8353, weekdays, 6 a.m. to 6 p.m. (MT). You can also schedule a meeting online at