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Human Resources & Inclusive Community

Performance Management

Learning Management System (LMS)

Frequently Asked Questions

Pioneer@Work Learning

General FAQS 

How do I log in to Pioneer@Work?

To log in to Pioneer@Work, click here. We recommend bookmarking this link for future use.

What is my username and password?

Your username is your DU email address and your password is your PioneerWeb password.

How do I use the LMS feature of Pioneer@Work?

Please visit the LMS Resources tab for a collection of user guides, videos, and other training materials. 

What is the difference between Pioneer@Work and Canvas?

Pioneer@Work houses the LMS for all benefited and non-benefited faculty and staff. This system includes required training assignments, LinkedIn courses, and instructor-led training (ILT) sessions.

Canvas is the LMS used by faculty and students for academic purposes. Employees no longer receive required training assignments through Canvas.

What is the "Your Action Items" box on the Pioneer@Work homepage?

The "Your Action Items" box provides a quick view of action items that you need to complete. This can include assigned training, training you have registered for, and performance planning tasks. The box lists up to ten items at a time, and you can review the entire list by clicking on the "Your Action Items" white text on the title of the box.

Who should I contact if I have questions about the LMS?

Send an email to

FAqs for employees

I received an email from about required training. What do I do now?

Click on the "Click HERE" hyperlink at the bottom of the email to log in to the system and complete your training.

Why have I been assigned training?

The University may require certain training for all employees from time to time, and this will typically be preceded by multiple communications about the reason(s) for the training.

If you are a new employee, you will be assigned five required trainings on your hire date with 30 days to complete.

faqs for managers

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faqs for learning leads

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