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Fall Financial Aid Update

University of Denver Financial Aid

Welcome to the start of the 2017-18 academic year! In an effort to keep you informed of upcoming important dates, announcements, and policy changes, we'll be sending you a financial aid update once each quarter. If you ever have have a question about the information included in these emails, please don't hesitate to contact us.

In this update:

  • Fall Quarter Disbursement of Aid and Refunds
  • Authorized Users for DUPay
  • Access to Student Information
  • Smart Loan Borrowing
  • Upcoming Important Dates

Fall Quarter Disbursement of Aid and Refunds

Your DU tuition bill is due on September 1st. On that date, your financial aid for fall quarter will disburse to your student account and will pay toward your charges—as long as all financial aid requirements are satisfied.

In order to receive your financial aid, you must:

  1. be registered classes,
  2. have accepted your financial aid through PioneerWeb, and
  3. have no outstanding requirements on the Student tab of PioneerWeb, (which are indicated by a red flag).

Expecting a refund? If your financial aid is more than the total of your charges, a refund will be generated by the Bursar's Office on Tuesday, September 5th. If you have direct deposit, you can expect to see that refund in your bank account on September 6th.

Did you know you can calculate your estimated refund through PioneerWeb? Click on the "Student Account by Term" link on the Student tab, then subtract your total "Term Credits and Payments" from "Term Charges." If the result is a negative number, you'll receive that amount in a refund.

An important note for new students:
Because incoming undergraduates do not register for classes until Discoveries Orientation, billing and disbursement of aid occurs later than returning students. If you are a new student, your fall quarter bill will be generated by the Bursar's office after you have registered for classes, and your financial aid will disburse to your student account and pay toward your charges at that time. Any refund you are expecting will be generated 2-3 business days later, and the due date for your fall bill is September 22nd.

Learn more about billing and disbursement >>

Authorized Users for DU Pay

If you would like to give others (parents, for example) the ability to access your tuition account information, sign them up to be an authorized user through DUPay. Authorized users can be given permission to view account balances, make payments, access bills and view payment history. To add an authorized user:

  • Log into DUPay.
  • Select the Authorized Users tab under My Account.
  • Click Add Authorized User.
  • Enter the email address of the authorized user and select permissions.
  • Check the I agree box in the Agreement window and click Continue.

Learn more about DUPay >>

Access to Student Information

The Family Educational Rights and Privacy Act (FERPA) prohibits the University of Denver from releasing a student's financial aid records to anyone—including parents—without the student's written consent, regardless of his or her age or who is paying the student's bills. If you wish to allow a member of our office to speak to your parent(s) about your financial aid, you must submit a Release of Confidential Student Information. To complete or update this release:

  • Log into PioneerWeb.
  • Go to the Student tab.
  • Click on the "Release of Student Records" link on the right side under Records/Requests in the "Student Information" box.

Learn more about FERPA >>

Smart Loan Borrowing

Be sure you're only borrowing what you absolutely need for the 2017-18 academic year! Before classes begin, we encourage you to utilize the Estimated Billing Worksheet to help you determine what you will owe DU each quarter (this worksheet works best when opened in Internet Explorer). Then, use the Federal Student Aid Repayment Estimator to estimate your future monthly federal student loan payments under each repayment plan. By monitoring your borrowing while you're still in school, you can be sure there won't be any surprises at graduation.

If you realize you don't need all of the loan funds you've accepted and would like to reduce the amount you'll borrow this year, please contact us.

Upcoming Important Dates

  • Friday, September 1st: Financial aid disbursement for returning students
  • Tuesday, September 5th: Financial aid refunds for fall quarter generated by the Bursar's Office for returning students
  • Monday, September 11th: First day of classes
  • Sunday, September 17th: Last day to add/drop classes at 100%
  • Friday, September 22nd: Fall quarter bill due for new students

Financial Aid • 2197 S. University Blvd • Denver, CO 80208
Ph: 303.871.4020 • Fax: 303.871.2341 •

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