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Ombuds Office

University of Denver

Ombuds Office

OMBUDS DAY 2019 @ DU

Thursday, October 10th

5:15 - 6:45 PM

Anderson Academic Commons, 290

Win prizes! Learn something new! Join interested and interesting people in a livestream of the Rocky Mountain Regional Ombuds Day Event.

Conflict Revolution: Designing Preventative Systems for Chronic Social, Economic and Political Conflicts.

Speaker: Ken Cloke, BA, JD, PhD, LLM

A world-recognized mediator, dialogue facilitator, conflict resolution systems designer, teacher public speaker, author, and pioneer in the field of mediation and conflict resolution.

About Ombuds Day

The term "ombudsman" (ahm-buhdz-man) is a Scandinavian word, which literally means "representative." At the most fundamental level, an ombudsman is one who assists individuals and groups in the resolution of conflicts or concerns. There are a number of different titles or names for this position: "ombudsman," "ombudsperson" or "ombuds", among others.

Ombuds work in all types of organizations, including government agencies, colleges and universities, corporations, hospitals and other medical facilities, prisons and news organizations.

The American Bar Association Section of Dispute Resolution (ABA DR) has designated the second Thursday of October as Ombuds Day to coincide with Conflict Resolution Month and as a reiteration of ABA Resolution 103, which provides, "the American Bar Association encourages greater use and development of ombuds programs that comply with generally recognized standards of practice, as an effective means of preventing, managing, and resolving individual and systemic conflicts."


Conflict Resolution Week @ DU

Monday, October 21

What Zootopia character are you?: Exploring your conflict style

Film Screening & Discussion

Host: Conflict Resolution Institute

Anderson Academic Commons, room 290

5:30 - 8:30 PM

Light Dinner Provided


Tuesday, October 22

Conflict Resolution Week @ DU Resource Fair

Anderson Academic Commons, room 290

11:00 AM - 2:00 PM

A great opportunity for people across campus to learn about the amazing ways in which DU's researchers, instructors and services contribute to conflict resolution. Meet the people who do this work! Read about their contribution. Take home a souvenir.


Wednesday, October 23

"We're a Culture, Not a Costume"

Host: DU DialogUes

Anderson Academic Commons, room 290

6:30 pm to 8:30 pm

Refreshments Provided


Thursday, October 24

"Ask CRES": Advice, Guidance and Solutions from Conflict Resolution Students on solving conflicts in YOUR life

Host: Conflict Resolution Graduate Student Association

Anderson Academic Commons, room 290

6:00 - 8:00 PM

Refreshments provided


The Ombuds exists to help the institution do better.

DU's Ombuds is a confidential and informal resource to help people navigate the University. The Ombuds Office at the University of Denver provides assistance to faculty, staff, students and their families ... anyone having a problem with or within the University of Denver. The Ombuds can help people make sense of challenging situations and connect them with the University's policies, procedures and resources. The Ombuds can pay attention to how DU's responses and resources are working.

Some examples of the type of concerns received by the Ombuds Office include but are not limited to:

  • Interpersonal conflicts
  • Disagreement over grades
  • Working conditions
  • Harassment
  • Discrimination
  • Clarification of policies or procedures, and
  • Conflict resolution skills training

When to contact the Ombuds? When you have a problem and don't where to go, or when you know where to take your problem but are having difficulty getting there.

Early is better, any time is fine!

New: Video Welcome to Parents and Families!