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Course Information

CPD-0239 – Coaching 2: Strategies to Promote Emotional and Social Agility (CPD-0239_COACH2)

Coaching 2: Strategies to Promote Emotional & Social Agility in the Workplace

Employees’ emotional and social agility is fundamental for a positive and professional work environment. A leader’s ability to manage others’ emotions, handle difficult conversations, and foster resilience are just a few of the critical skills needed to ensure high performance in the workforce.

In this course, you’ll explore a framework for emotional and social intelligence, and learn the supporting research behind these concepts. A conflict management assessment tool will be used to introduce various strategies for dealing with conflict. Case studies will then be incorporated to explore methods for building trust, facilitating challenging interactions, and pausing versus reacting in emotionally charged situations. The course will conclude with an activity designed to help you promote broader social awareness in your organization.

Learning Outcomes
Upon completing this course, students will be able to:
  • Analyze the emotional & social intelligence framework and the supporting research behind it.
  • Know when different conflict management styles are most effective.
  • Facilitate challenging conversations.
  • Foster a broader sense of social awareness in the workplace.
This course offers 3 CEhours
Prerequisite: Coaching Skills 1: Coaching Skills for Executives, Managers, and Educators

One session
Tuesday, October 5, 2021
6:00 PM – 9:00 PM
Live Online via Zoom with Canvas

Certificate Information

This course is part of the Coaching Skills Certificate. Students who complete all four courses in this pathway will earn a Coaching Skills Non-Credit Certificate. Learn more here.

Cost: $125
Discounts (use code when registering):
DU Affiliates (alumni, faculty, staff) and Military: 10% off - code: CPDDU10
Students: 15% off - code: CPDDU15

Maureen Breeze
, founder and principal of Cultivage, has over 25 years of experience working in senior level management, creative industries, and talent development. She’s presented on the topics of leadership, coaching, emotional/social intelligence, and innovation and has also conducted personalized trainings. Maureen has trained faculty, staff and administrators at higher education institutions across the U.S. and in China, and has facilitated leadership development programs for numerous manufacturing companies and non-profit organizations. She is a certified executive coach through the International Coaching Federation and is licensed to train teams using the ISEI’s Social and Emotional Intelligence Profile and Myers Briggs Type Indicator assessment. She’s currently coaching several leadership fellows from the Denver Metro Chamber Leadership Foundation. Maureen draws heavily from her work in business, education, and the arts to help individuals and organizations innovate, cultivate talent, and navigate pathways for success
Course Details
Location: University ParkMode of Study: OnlinePlaces Left: 29Waitlist Places Left: 15Fee: $125


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