About Us

Established in 2015, the Shared Services Center (SSC) manages the University's central payroll, benefits, employment actions, payments, procurement, and recruiting functions. We explore and implement new processes and technologies to achieve time- and cost-saving efficiencies across these core functions. The SSC handles customer inquiries through its dedicated contact center, striving to be a trusted and innovative partner delivering exemplary customer and administrative services to the DU community.

For our full training schedule, please visit the registration page.

To view the Shared Services Center Organizational Chart, click here.

SSC's Strategic Goals

  1. Continuous improvement through innovation
  2. Create value through both hard and soft cost savings
  3. Build an engaged team
  4. Provide the highest level of service

Community Outreach

The SSC engages the DU Community through a variety of outreach initiatives including focus groups, surveys, customer advisory groups, weekly one-on-one drop-in sessions, quarterly coffee hours, and an annual Happy New Fiscal Year celebration, welcoming feedback and ideas to improve our service delivery.

For more information, please contact us at 303–871-7420 during normal business hours, or email SharedServices@du.edu.

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We're here to help!

Browse our knowledge base for help with frequently asked questions or submit a request with a Shared Services Specialist. (Login required for employees.)

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