The Shared Services Center is committed to providing quality instruction on essential operational functions. We host a variety of training and learning opportunities for Business Officers and Supervisors.

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Current Training Offerings

PioneerTime for Supervisors of Non-Exempt Employees (Paid Bi-Weekly)

PioneerTime supervisors learn how to manage time cards for their non-exempt (hourly) employees. Learn about time card rules, transfer sets, edits, reports, and more.

  • Need quick help on how to enter, review, or approve your time card? Click here for links to our short video tutorials.
  • View a recording of our PioneerTime Supervisor Training specific to non-exempt (hourly) non-benefited employees here.
  • Need to train your employees on PioneerTime? Have them watch this short PioneerTime video series to quickly learn how to clock in/out, edit, and approve their timecard.

Pioneer Travel & Expense

Learn the Pioneer Travel & Expense basics, plus helpful tips and tricks to get the most out of our expense system. This class covers how to reconcile Purchasing Card charges and other business expenses, manage receipts, book travel, submit expense reports for approval and reimbursement, and use the Concur Mobile app to simplify receipt uploads and expense reconciliation.

Administrative Core Competency Training for New Supervisors

Shared Services Center experts teach new supervisors how to efficiently navigate University policies, processes, and resources by providing tools for success at DU. View the last Administrative Core Competency Training here.

Don't See What You Need?

The Shared Services training department strives to meet all of your administrative training needs. If you need personal or departmental training, or have a suggestion for a new class, please submit a training request to

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