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Shared Services Center

University of Denver

Shared Services Center

Pioneer Travel and expense

Please click HERE to access our Pioneer Travel and Expense page. You will find information regarding our drop-in sessions and training schedule, resources, and FAQs.

New location

Our new offices are located in the Administrative Office Building (AOB) which is located at 2601 East Colorado Avenue, Denver, CO 80208.  The building is just northeast of the intersection of East Buchtel Avenue and South University Boulevard.


New for 2018- Express Training Webinars

Express Training Webinars are designed to provide training on a very specific topic in a short amount of time (15-30 minutes maximum) during the lunch hour. Participants can ask questions from the subject matter expert. If you can't make the live webinar, recordings of all our webinars available in PioneerWeb.

Do you have a topic you'd like us to cover in a Webinar?  We'd love to hear your suggestions.  Contact us with your ideas.

Upcoming Webinars

Register at: PioneerWeb > Employee Tab > Training > Shared Services

Registrants will receive a link to the webinar on the day it is scheduled.

None at this time, please check back soon!

Recorded Webinars- access recordings of previously broadcasted webinars on our Training Video Portfolio Page.  Topics include:

  • PioneerTime for New Non-Exempt Employees (Using PioneerTime Terminals)
  • PioneerTime for New Non-Exempt Employees (Using the PioneerTime Webapp)
  • PioneerTime for New Exempt Employees
  • Navigating Open Enrollment

Forms & Documents

Shared Services Center Forms & Documents can be found in PioneerWeb under: Employee Tab > Administrative Processes.

Check here for Pioneer Travel and Expense Quick Guides and Resources. 


Our mission is to support the DU community by providing high-quality human resources, payroll, finance, and procurement services. We are committed to the highest level of customer service and to the on-going development of staff expertise.


The DU Shared Services Center will be a trusted and innovative partner delivering exemplary administrative services in support of the DU community.


Shared Services Center Organizational Structure

Services managed by the SSC

  • Human Resources services
    • Process and application of all personnel transactions
    • Employment verification and compliance
    • Benefits enrollment and maintenance
    • Posting of jobs and recruiting support
  • Financial services
    • Managing vendor payments systems
    • Managing P-card program and processing
    • Processing of reimbursement payments
  • Payroll services
    • Managing and administering payroll system
    • Time and attendance compliance
  • Procurement services
    • Requisition and purchase order processing
    • Procurement contract administration
    • Transactional vendor management
    • Sourcing management


The Shared Services Center is implementing process and system changes with enhancements that will streamline workflows for several tasks (such as Human Resources personnel transactions, time and attendance compliance, P-card administration and reconciliation, travel and expense processing, procurement contract administration, and electronic procurement). As projects are implemented, employees in units who perform these tasks will spend less time on them and will be able to perform other functions and services in the unit.