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Shared Services Center

University of Denver

Shared Services Center

New for 2018- Express Training Webinars

Express Training Webinars are designed to provide training on a very specific topic in a short amount of time (15-30 minutes maximum) during the lunch hour. Participants can ask questions from the subject matter expert. If you can't make the live webinar, recordings of all our webinars available in PioneerWeb.

Do you have a topic you'd like us to cover in a Webinar?  We'd love to hear your suggestions.  Contact us with your ideas.

Upcoming Webinars

Register at: PioneerWeb > Employee Tab > Training > Shared Services

February 28, 2018, 12:00 p.m. - PioneerTime Basics for New Employees- PioneerTime Terminal Users (Non-Exempt)
This short webinar (15-30 minutes) is for new employees who will access PioneerTime through PioneerTime Terminals. Topics covered include:
1.Locating Terminals on campus
2.Locating the ID card reader on the terminal
3.Clocking In and Out
4.Reviewing and Approving your time card

Recorded Webinars- access recordings of previously broadcasted webinars on our Training Video Portfolio Page.

Forms & Documents

Shared Services Center Forms & Documents can be found in PioneerWeb under: Employee Tab > Administrative Processes


Our mission is to support the DU community by providing high-quality human resources, payroll, finance, and procurement services. We are committed to the highest level of customer service and to the on-going development of staff expertise.


The DU Shared Services Center will be a trusted and innovative partner delivering exemplary administrative services in support of the DU community.


Shared Services Center Organizational Structure

Shared Services Center Location

The Shared Services Center is now located in Aspen Hall. Please direct all new hires to submit their I9 documentation to the new customer service desk in Aspen Hall (2280 S. Vine Street –south wing).

Aspen Hall is not ADA accessible, so if individuals are unable to access the building please contact 303-871-7420 to request an appointment at an accessible location.


Services managed by the SSC

  • Human Resources services
    • Process and application of all personnel transactions
    • Employment verification and compliance
    • Benefits enrollment and maintenance
    • Posting of jobs and recruiting support
  • Financial services
    • Managing vendor payments systems
    • Managing P-card program and processing
    • Processing of reimbursement payments
  • Payroll services
    • Managing and administering payroll system
    • Time and attendance compliance
  • Procurement services
    • Requisition and purchase order processing
    • Procurement contract administration
    • Transactional vendor management
    • Sourcing management


The Shared Services Center is implementing process and system changes with enhancements that will streamline workflows for several tasks (such as Human Resources personnel transactions, time and attendance compliance, P-card administration and reconciliation, travel and expense processing, procurement contract administration, and electronic procurement). As projects are implemented, employees in units who perform these tasks will spend less time on them and will be able to perform other functions and services in the unit.