Skip navigation

Student Life

Disability Services Program

2 students and 1 staff smiling in office meeting.

Students

Requesting Accommodations

The following contains the steps necessary to make a formal request for accommodation(s) to the DSP.

  1. The student must complete and submit the Request for Accommodation form.
  2. Submit supporting documentation to the DSP. For more information please see our documentation guidelines in the section immediately below. (Please note that the University has developed a separate set of documentation guidelines for Emotional Support Animals, also found in our documentation guidelines section below.)
  3. You will receive, within 2 – 4 business days, a receipt confirmation notification from the DSP via your University email. If you have not received a confirmation email within this time frame please reach out to the DSP for additional information.
  4. Review the DSP Student Handbook. The Handbook contains information essential to your ability to understand and effectively navigate the accommodations process at the University.
  5. After the DSP has received your completed request form and documentation you will be contacted by one of the staff within 5 – 10 business days to discuss next steps. If you have not been contacted by a staff member within this timeframe please reach out to the DSP for additional information.

Documentation Guidelines

DOCUMENTATION GUIDELINES ADJUSTMENT DURING COVID-19

As things continue to evolve and circumstances vary widely from location to location, the Disability Services Program (DSP) will temporarily adjust our expectations for supporting documentation in the following situations.

The DSP understands that many students and their families may not have access to some resources that would typically be available to provide supporting documentation to accompany requests for accommodations. For others gaining access to resources capable of providing supporting documentation, the process may take longer than it has in the past. As a result, we will be accepting a wider array of supporting documentation for both currently enrolled students, including students who find that the change to online, hybrid, or hyflex learning presents barriers that they have not previously experienced, and students who will be matriculating in the fall of 2020 through the end of the pandemic.

WHAT DOES THIS MEAN FOR CURRENTLY ENROLLED STUDENTS?

For currently enrolled students, this means the DSP may grant temporary accommodations specific to the barriers some students may experience as a result of the transition to online, hybrid, or hyflex learning during the foreseeable academic year.

While the DSP will still require some form of supporting documentation, in most cases, because of the lack of access to clinicians we may approve temporary accommodations based on a summary of information from a counselor, therapist, or other licensed clinicians where we would typically expect to receive a more thorough evaluation or report. Student self-reports will remain critical to our understanding and ability to determine eligibility for accommodations.

Any temporary accommodations made during this time will be accompanied by an expiration date in the approval notification from DSP. If you find that you need to request an extension of any approved temporary accommodations, please contact the DSP office by email at dsp@du.edu or by phone at 303-871-3241 to request an extension. Requests for extensions are not guaranteed to be approved.

WHAT DOES THIS MEAN FOR STUDENTS ENROLLING FOR FUTURE TERMS?

Many students enrolling in the Fall may already have supporting documentation that meets our standard documentation guidelines below. Students whose supporting documentation and Request for Accommodation form meet our ongoing expectations will be approved on an ongoing basis in keeping with our standard process.

For some students enrolling in the Fall or in the future, this means that the DSP may approve temporary accommodations for a student's first term, allowing them time to work with their clinicians to obtain either new or updated information. Temporary accommodations may remain in place for up to 4 - 6 months.

Any temporary accommodations made during this time will be accompanied by an expiration date in the approval notification from DSP. If you find that you need to request an extension of any approved temporary accommodations, please contact the DSP office by email at dsp@du.edu or by phone at 303-871-3241 to request an extension. Requests for extensions are not guaranteed to be approved.

_________________________________________________________________________

In order to establish that an individual is covered under the Americans with Disability Act (ADA) and/or Section 504 of the Rehabilitation Act of 1973 or other applicable laws, documentation should indicate that the disability substantially limits one or more major life activities. The purpose of documentation is to assist the university in understanding the nature of the disability, its connection to a barrier and to full participation in university courses, programs, services, or activities, and how accommodations may mitigate barriers. If you are working with a healthcare or mental healthcare professional to get new or updated documentation it is often helpful to share the following information with your clinician.

In general, documentation should include the following:

  1. The credentials of the evaluator(s)
  2. Diagnostic statement identifying the disability
  3. As appropriate to the disability, a description of the diagnostic methodology used
  4. Description of the current functional limitations
  5. Description of the expected progression or stability of the disability
  6. Description of current and past accommodations, services, and/or medications
  7. Recommendations for accommodations and/or services

*Use the following link for a more complete description of our documentation guidelines.

 

Emotional Support Animals

In an effort to better assist students who are requesting to have an Emotional Support Animal (ESA) with them in the residence halls, the University has developed separate guidelines for ESA's which are linked below.

These guidelines are based on the Association on Higher Education and Disability (AHEAD) best practices for documentation.

IMMUNOCOMPROMISED REQUESTS FOR ADJUSTMENTS DUE TO COVID-19

The Disability Services Program (DSP) reviews requests for and facilitates COVID-19 related adjustments for enrolled students at the University of Denver (DU). TEMPORARY adjustments may be approved by the DSP for immunocompromised students due to an underlying medical condition, treatment plan, medication regimen or who are otherwise determined to be at a heightened risk by their licensed health-care professional with respect to COVID-19. Approved temporary adjustments are provided at no cost to the student.

Students who are immunocompromised, but who are asymptomatic and/or have tested negative for COVID-19 and would like to request academic adjustments due to their increased risk should first work with their academic advisor to determine what course options and delivery methods are available to reduce their exposure and/or best meet their needs.

After working with their academic advisor, if a student would still like to request temporary adjustments or ongoing accommodations associated with being immunocompromised, the student should complete the Request for COVID-19 Related Temporary Adjustments Form linked below or complete a Request for Accommodation Form for ongoing disability accommodations. If you have questions about which is the right form for your circumstances, please contact the DSP for assistance.

The DSP requires documentation from your clinician(s) or licensed healthcare provider(s) to support your request.

Temporary adjustments may remain in place during the pendacy of the pandemic emergency as determined by the city, state, and federal authorities.

Temporary COVID-19 related adjustments may include but are not limited to:

  1. Late arrival/leaving early from a class
  2. Preferential seating
  3. Housing adjustments
  4. Ability to leave a classroom unexpectedly

Temporary Injury/Illness

DSP can provide accommodations for temporary injuries or illnesses, including, but not limited to, broken bones, concussions, and on-going illness of multiple weeks. Students with short-term illnesses, such as cold or flu, are not covered by the ADA, and should work directly with instructors to discuss informal arrangements. To request accommodations for a temporary an illness, injury, condition or other circumstance follow the list of steps below:

  1. Complete and submit the Request for Temporary Accommodations.
  2. Submit supporting documentation, for more information please see our documentation guidelines in the section immediately above.
  3. You will receive within 2 – 4 business days an receipt confirmation notification from the DSP via your University email. If you have not received a confirmation email within this timeframe please reach out to the DSP for additional information.
  4. After the DSP has received your completed request form and documentation you will be contacted by one of the staff within 5 – 10 business days to discuss next steps. If you have not been contacted by a staff member within this timeframe please reach out to the DSP for additional information.

For students requiring wheelchairs for a temporary injury/illness, we can provide the names of a few local companies, which offer wheelchair rentals. These companies are not affiliated with DU, and as such, students are responsible for arranging, paying for and picking up their rentals. Each of these companies requires that you call in advance to reserve a chair, if you'd like a list of these companies please contact our office.

The University of Denver has teamed up with MV Transportation to provide DU community members who have a valid du.edu email address with shuttle service. Service hours will be from 7AM – 7PM, Monday through Friday during the Autumn, Winter, and Spring quarters with two busses that are wheelchair accessible. For more information about the campus shuttle service, shuttle routes, and accessing the Tripshot rider app, visit DU's Campus Shuttle webpage.

Law Students

Your first point of contact can either be DSP or the law school Student Affairs office, which serves as a liaison to DSP for law students who have disabilities. Once approved for accommodations through DSP, law students will work with the Student Affairs office and law school registrar to coordinate most accommodations.

Requesting Release from Housing or Meal Plan for Medical/Disability Reasons

The two-year live-on requirement is a commitment between the undergraduate students and the University of Denver to enhance the students' experience and success. For more information or details about requesting a release for Live at Home, Financial or Special reasons please visit the Housing and Residential Education webpage on the Two-Year Live-On Requirement.

Requesting Release from Housing or Meal Plan for Medical/Disability Reasons

Students are required to meet with a Housing staff member to begin the live-on release request process. Students can call, email or visit the Housing main office to make an appointment. The Housing main office is located in Nagel 136. Normal business hours are Monday through Fridays from 8:00 am - 4:30 pm.

  1. Schedule a time to meet with a Housing staff member.
  2. For Medical/Disability related requests download the Live-On Release Request Form below.
  3. Print and Complete the form in its entirety. Incomplete forms will not be processed.
  4. Attach supporting documentation (for more information visit the documentation guidelines section on the Students page of the DSP website).
  5. Return the completed Live-On Release Request form and supporting documentation to the DSP office via:
    • Email to dsp@du.edu
    • In person, 440 Ruffatto Hall, 1999 E Evans Ave.
    • Fax: 303-871-2248
  6. DSP sends receipt: Students will be emailed a receipt confirmation via their du.edu email address within 3 – 5 business days.
  7. Students receive decisions via their du.edu e-mail. The Live-On Release Committee meets monthly and will provide notification to students within 2 business days of their decision.