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Student Life

Disability Services Program

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Students

Requesting Accommodations

The following contains the steps necessary to make a formal request for accommodation(s) to the DSP.

  1. The student must complete and submit the Request for Accommodation form.
  2. Submit supporting documentation to the DSP. For more information please see our documentation guidelines in the section immediately below. (Please note that the University has developed a separate set of documentation guidelines for Emotional Support Animals, also found in our documentation guidelines section below.)
  3. You will receive, within 2 – 4 business days, a receipt confirmation notification from the DSP via your University email. If you have not received a confirmation email within this time frame please reach out to the DSP for additional information.
  4. Review the DSP Student Handbook. The Handbook contains information essential to your ability to understand and effectively navigate the accommodations process at the University.
  5. After the DSP has received your completed request form and documentation you will be contacted by one of the staff within 5 – 10 business days to discuss next steps. If you have not been contacted by a staff member within this timeframe please reach out to the DSP for additional information.

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REQUESTING HOUSING ACCOMMODATIONS

University of Denver’s (DU’s) Disability Services Program (DSP) facilitates reasonable housing accommodations for qualified students with disabilities. Housing and Residential Education (HRE) strives to provide equal access to housing for all qualified residents with disabilities in accordance with Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA), the Fair Housing Act, and other applicable regulations that prohibit discrimination on the basis of disability.  Housing accommodations for students with documented disabilities are determined based on the need for equal housing opportunity, meeting disability-related needs, and not based on a perceived “benefit” to the student. 

Students are encouraged to make requests for housing accommodations prior to housing assignments being made to ensure availability and options. Once housing assignments are made, requests may be subject to availability.

To request housing accommodations, use the Request for Accommodation form. University-owned and operated housing through HRE must be renewed each year and housing accommodations through DSP must be requested with each new contract. Students who currently have DSP-approved reasonable accommodations must renew requests for Housing accommodations through the Accommodate Student Portal. Students can visit the Accommodation Details Tab to submit an Additional Accommodation Request form. Students should upload any additional documentation that supports the request. 

Useful Information for Disability Accommodation Request(s) for University-Owned and Operated Housing:

  • Many residence halls are equipped with elevators for more information please contact HRE staff.
  • Requests for single rooms based on a student's desire to have a quiet, undisturbed place to study, are generally not supported and unable to be approved. By virtue of the shared facilities, resources, and number of occupants living in the residence halls, a single room does not provide for such quiet, distraction-reduced space to any appreciable degree beyond living in a standard room.
  • Should a request not be supported by DSP, students may still ask for consideration from HRE. Any non-disability requests are at the discretion of HRE.
  • Students on housing waiting lists do not receive priority over other students on the basis of having a disability. (However, should one be granted a housing assignment, disability-related accommodations can be requested.)

REQUEST TO BREAK THE HOUSING CONTRACT AND/OR MEAL PLAN REQUIREMENTS

After June 30, students may only request to break the Housing Contract or Meal Plan requirement for the following reasons:

  • Graduation from DU
  • Official Withdrawal from DU
  • Significant, unanticipated change in circumstances that were beyond the student's control and occurred after the date on which the student executed the Contract.

Students must complete and submit the Contract Breakage Form and include an explanation of and adequate supporting documentation for the significant unanticipated change in circumstances. The University will review the request and inform the student of the decision. Please refer to your Contract for the Financial Responsibilities regarding contract breakage.

Contact us at HREContractRelease@du.edu for any questions or concerns.  

Documentation Guidelines

DOCUMENTATION GUIDELINES ADJUSTMENT DURING COVID-19

As things continue to evolve and circumstances vary widely from location to location, the Disability Services Program (DSP) will temporarily adjust our expectations for supporting documentation in the following situations.

The DSP understands that many students and their families may not have access to some resources that would typically be available to provide supporting documentation to accompany requests for accommodations. For others gaining access to resources capable of providing supporting documentation, the process may take longer than it has in the past. As a result, we will be accepting a wider array of supporting documentation for both currently enrolled students, including students who find that the change to online, hybrid, or hyflex learning presents barriers that they have not previously experienced, and students who will be matriculating in the fall of 2020 through the end of the pandemic.

WHAT DOES THIS MEAN FOR CURRENTLY ENROLLED STUDENTS?

For currently enrolled students, this means the DSP may grant temporary accommodations specific to the barriers some students may experience as a result of the transition to online, hybrid, or hyflex learning during the foreseeable academic year.

While the DSP will still require some form of supporting documentation, in most cases, because of the lack of access to clinicians we may approve temporary accommodations based on a summary of information from a counselor, therapist, or other licensed clinicians where we would typically expect to receive a more thorough evaluation or report. Student self-reports will remain critical to our understanding and ability to determine eligibility for accommodations.

Any temporary accommodations made during this time will be accompanied by an expiration date in the approval notification from DSP. If you find that you need to request an extension of any approved temporary accommodations, please contact the DSP office by email at dsp@du.edu or by phone at 303-871-3241 to request an extension. Requests for extensions are not guaranteed to be approved.

WHAT DOES THIS MEAN FOR STUDENTS ENROLLING FOR FUTURE TERMS?

Many students enrolling in the Fall may already have supporting documentation that meets our standard documentation guidelines below. Students whose supporting documentation and Request for Accommodation form meet our ongoing expectations will be approved on an ongoing basis in keeping with our standard process.

For some students enrolling in the Fall or in the future, this means that the DSP may approve temporary accommodations for a student's first term, allowing them time to work with their clinicians to obtain either new or updated information. Temporary accommodations may remain in place for up to 4 - 6 months.

Any temporary accommodations made during this time will be accompanied by an expiration date in the approval notification from DSP. If you find that you need to request an extension of any approved temporary accommodations, please contact the DSP office by email at dsp@du.edu or by phone at 303-871-3241 to request an extension. Requests for extensions are not guaranteed to be approved.

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DOCUMENTATION GUIDELINES

In order to establish that an individual is covered under the Americans with Disability Act (ADA) and/or Section 504 of the Rehabilitation Act of 1973 or other applicable laws, documentation should indicate that the disability substantially limits one or more major life activities. The purpose of documentation is to assist the university in understanding the nature of the disability, its connection to a barrier and to full participation in university courses, programs, services, or activities, and how accommodations may mitigate barriers. If you are working with a healthcare or mental healthcare professional to get new or updated documentation it is often helpful to share the following information with your clinician.

In general, documentation should include the following:

  1. The credentials of the evaluator(s)
  2. Diagnostic statement identifying the disability
  3. As appropriate to the disability, a description of the diagnostic methodology used
  4. Description of the current functional limitations
  5. Description of the expected progression or stability of the disability
  6. Description of current and past accommodations, services, and/or medications
  7. Recommendations for accommodations and/or services

*Use the following link for a DSP Documentation Guidelines.

 

Emotional Support Animals

In an effort to better assist students who are requesting to have an Emotional Support Animal (ESA) with them in the residence halls, the University has developed separate guidelines for ESA's which are linked below.

These guidelines are based on the Association on Higher Education and Disability (AHEAD) best practices for documentation.

IMMUNOCOMPROMISED REQUESTS FOR ADJUSTMENTS DUE TO COVID-19

The Disability Services Program (DSP) reviews requests for and facilitates COVID-19 related adjustments for enrolled students at the University of Denver (DU). TEMPORARY adjustments may be approved by the DSP for immunocompromised students due to an underlying medical condition, treatment plan, medication regimen or who are otherwise determined to be at a heightened risk by their licensed health-care professional with respect to COVID-19. Approved temporary adjustments are provided at no cost to the student.

Students who are immunocompromised, but who are asymptomatic and/or have tested negative for COVID-19 and would like to request academic adjustments due to their increased risk should first work with their academic advisor to determine what course options and delivery methods are available to reduce their exposure and/or best meet their needs.

After working with their academic advisor, if a student would still like to request temporary adjustments or ongoing accommodations associated with being immunocompromised, the student should complete the Request for COVID-19 Related Temporary Adjustments Form linked below or complete a Request for Accommodation form for ongoing disability accommodations. If you have questions about which is the right form for your circumstances, please contact the DSP for assistance.

The DSP requires documentation from your clinician(s) or licensed healthcare provider(s) to support your request.

Temporary adjustments may remain in place during the pendacy of the pandemic emergency as determined by the city, state, and federal authorities.

Temporary COVID-19 related adjustments may include but are not limited to:

  1. Late arrival/leaving early from a class
  2. Preferential seating
  3. Housing adjustments
  4. Ability to leave a classroom unexpectedly

Temporary Injury/Illness

DSP can provide accommodations for temporary injuries or illnesses, including, but not limited to, broken bones, concussions, and on-going illness of multiple weeks. Students with short-term illnesses, such as cold or flu, are not covered by the ADA, and should work directly with instructors to discuss informal arrangements. To request accommodations for a temporary an illness, injury, condition or other circumstance follow the list of steps below:

  1. The student must complete and submit the Request for Accommodation form.
    • Be sure to answer the question related to temporary injuries or illnesses on the form.
  2. Submit supporting documentation, for more information please see our documentation guidelines in the section immediately above.
  3. You will receive within 2 – 4 business days an receipt confirmation notification from the DSP via your University email. If you have not received a confirmation email within this timeframe please reach out to the DSP for additional information.
  4. After the DSP has received your completed request form and documentation you will be contacted by one of the staff within 5 – 10 business days to discuss next steps. If you have not been contacted by a staff member within this timeframe please reach out to the DSP for additional information.

For students requiring wheelchairs for a temporary injury/illness, we can provide the names of a few local companies, which offer wheelchair rentals. These companies are not affiliated with DU, and as such, students are responsible for arranging, paying for and picking up their rentals. Each of these companies requires that you call in advance to reserve a chair, if you'd like a list of these companies please contact our office.

The University of Denver has teamed up with MV Transportation to provide DU community members who have a valid du.edu email address with shuttle service. Service hours will be from 7AM – 7PM, Monday through Friday during the Autumn, Winter, and Spring quarters with two busses that are wheelchair accessible. For more information about the campus shuttle service, shuttle routes, and accessing the Tripshot rider app, visit DU's Campus Shuttle webpage.

Law Students

Your first point of contact can either be DSP or the law school Student Affairs office, which serves as a liaison to DSP for law students who have disabilities. Once approved for accommodations through DSP, law students will work with the Student Affairs office and law school registrar to coordinate most accommodations.