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Student Life

Parent & Family Engagement


Publications for parents/guardians of DU students

Parent/Family Q&A Webinars

Each summer Parent & Family Engagement reaches out to first year parents and families to participate in webinars that will provide you with information about your student's support systems and the resources available to you and your students.

We explain the function of campus departments, give you contact information, and provide time during each webinar to ask questions. All webinars are on Wednesday evenings and will begin at 6:00pm or 7:00pm, Mountain time.

The recording of each webinar will be posted here as well. In the event you're unable to join us on Wednesday evenings for the live conversation, you will be able to view the webinar any time.

This is our summer webinar schedule for 2018: 

July 11th (6:00-7:00pm Mountain Time)
Parent & Family Resources
• Intro PFE staff and resources (website, Fb group,
• Summer publications mailing
• Orientation schedule and communication
• Parent & Family Weekend Feb 22nd – 24th; Homecoming & Family Weekend TBA
• FERPA; shipping move-in items; FAQs

July 11th (7:00-8:00pm Mountain Time)
Student Transitions & Leadership Development
• First-year programs, events and resources
• DACA undocumented students
• Native American student support
• DU Dialogues

July 18th (6:00-7:00pm Mountain Time)
Housing & Residential Education and Sodexo Dining Services
• Move-in date and times; early move-in; how students handle roommate issues; room change date; staff roles; living on campus requirement, etc.
• Mailing packages (food items, front desk procedures, etc.)
• Sodexo resources (dining halls and cafes, open/close dates, food allergies, other accommodations, etc.)

July 25th (6:00-7:00pm Mountain Time)
Student Financial Services
• Packet to parents
• DU Pay; how billing for the first quarter is different than subsequent quarters
• Student financial responsibility agreement
• Bursar website and calendar

July 25th (7:00-8:00pm Mountain Time)
Disability Services Program
• What is considered a disability?
• Test accommodations
• Alternate format materials

August 1st (6:00-7:00pm Mountain Time)
Academic Advising and Learning Effectiveness Program
• When students register; how faculty and staff support student registration
• Year-round academic support; FERPA
• Difference between professional advising staff, major advisors, FSEM advisor, mentors
• Academic counseling and subject specific tutoring
• Social skill building resources and peer mentoring
• Journey to Empowerment through Transition (JETT) transitional resources and experiences

August 8th (6:00-7:00pm Mountain Time)
Student Rights & Responsibilities
• Community standards education provided to students
• Policies & Procedures
• Possible outcomes

August 15th (6:00-7:00pm Mountain Time)
Health & Wellness
• Difference between the quarterly fee and Student Health Insurance Plan (the SHIP)
• Services provided to students
• Contacting HCC (HIPAA)

August 22nd (6:00-7:00pm Mountain Time)
Campus Safety and Student Outreach & Support
• Campus Safety community education programs
• What is a "health and safety check"?
• What are the resources of the Student Outreach & Support team?
• The CARE Behavioral Intervention Team
• How (and when) to complete a Pioneers CARE report
• Communication process and University partners

August 29th (6:00-7:00pm Mountain Time)
Preparing for Orientation and Parking & Mobility Services
• Move-in process
• Parking during move-in and other times during the year
• What to bring/not to bring
• Final FAQs