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Frequently Asked Questions

Answers to Your Frequently Asked Questions

Residence Hall Community

How do you match up roommates?

First-year and new transfer students are matched based on the answers they provide to the questions on their application.  Upper-class returning students have the opportunity to select their roommates and suitemates at room-selection time in the spring for the next school year.

I am concerned about a friend. Is there a way I can report this?

Yes. You can always talk with your RA or residence hall staff.  In addition, DU has created an online tool just for this purpose. Visit Pioneers Care for more information.

Living Areas

Are there any single-sex floors, or are all the floors in all the halls coed?

All of the floors in all of the residence halls are coed, with the exception of Centennial Halls. Centennial Halls has coed floors, all-male floors, and all-female floors. The specific numbers and locations of the single-sex floors in Halls change each year depending on the number of male and female students who apply to live on campus.

How is the climate controlled in each room?

All of our units have thermostats.

Are there window blinds in every room?

All rooms have either blinds or curtains.

Where do students do laundry?

We have central laundry facilities on the main floor of each residence hall.  You can pay with flex dollars on your ID card or you can use cash. The University of Denver has also partnered with Pioneer Laundry which provides residents with the opportunity to outsource their laundry.  Click here for more information and to register an account. If you have questions regarding Pioneer Laundry, please contact 1-888-590-WASH. 

Do you provide custodial services?

The common areas (including hallways, lounges, and common bathrooms) are cleaned by our custodial staff each day. Individual units (rooms and suites) are cleaned by the residents who live there. 

What size are the beds in the residence halls?

Mattresses in our residence halls are extra-long(36"x80"x7"). Beds may be bunked; bunk bed pins are available at the front desks.  Bunk bed safety rails are also available upon request.

The Residence Hall Association has partnered with Residence Hall Linens to provide our students with a convenient, affordable way to purchase extra-long sheets and bedding items, as well as other campus-living necessities. Proceeds from this program go to the RHA and are used for programming in the residence halls. Please visit the RHL website.   

What else does the room come with?

Each room comes with a dresser, desk, desk chair and closet for each resident.

Dressers measure 19"x30"x30" with drawers measuring 19"x30"x5 1/4". 

Desks measure 22 1/4"x 42 1/2" x 30" with three drawers measuring 15 1/2"x12 1/2"x5 1/4" and one drawer measuring 15 1/2"x20 3/4"x 2 1/4". 

Most closets in Centennial Halls measure 98" tall x 47 3/4" wide; in Centennial Towers most closets measure 98" tall x 45 3/4" wide; in Jmac most closets measure 30.5" deep x 46" wide x 62.5 " tall up to the first shelf and about 1 foot above each of two shelves.

Rooms and suites without kitchens have microfridges that have a 2.13 cubic foot refrigerator, a .75 cubic foot freezer, a .7 cubic foot 700 watt microwave oven.  The entire unit measures approximately 44" high x 19" wide x 20" deep.

Beds may be bunked; bunk bed pins are available at the front desks.  Bunk bed safety rails are also available upon request.

Housing Contract  

What happens if my property is lost, stolen, or damaged in the residence halls?

The University of Denver and Housing and Residential Education are not responsible for lost, stolen, or damaged personal belongings in the residence halls. In addition, the University is not responsible for damage caused as a result of water due to sprinkler system discharge or pipe breaks. If you experience any damaged, stolen, or lost property in the residence halls you should process any claims through your homeowner's or renter's insurance policy. We recommend that you consult your insurance policy to confirm that your personal belongings are covered. 

How and when do I mail the $200 deposit?

First-year and new transfer students need to mail a check or money order to the Office of Admissions once the online application is completed. Graduate students need to send their deposit to the Housing and Residential Education office. 

Why are there housing damage charges on my bill?

If you are responsible for causing damage to our facilities, we will place that charge directly onto your bill. In the case of damages that no one has taken responsibility for, we split the charge to repair that damage among the community members.

I have been awarded a housing grant, can I use this grant to live in one of the Greek houses?

As a first-year student your are not eligible to live in one of the Greek houses. Students finishing their first-year that meet all of the criteria are eligible to live in Greek housing. The following Greek houses qualify for the housing grant: Lambda Chi Alpha, and Kappa Sigma. 

Important Dates

What are the important housing dates of the academic year?

For information please see the important dates page.

What are the meal plan conversion deadlines?

We no longer have a meal plan conversion process. 

When can I change rooms?

Every quarter (usually on third Friday of the quarter) we hold Room Change Day. It's best to come knowing who you would like to swap rooms with in advance. Talk to your RA or Resident Director for more information.

What is the deadline to petition to be released from the housing contract and/or the 2 year live on requirement?

Financial Petitions:  accepted on a rolling basis.

Live at Home Petitions:  accepted on a rolling basis.  Please note a $1000 contract breakage fee and loss of your $200 housing deposit will result if you are released and break your contract after moving into your room.  Submit petitions before Fall Quarter begins to avoid fees.

Medical:  accepted on a rolling basis.  The Contract Release Committee meets roughly once each month to make decisions regarding medical petitions. 

View information about the petition process.

Dining on Campus

Where can I eat on campus?

There are many places to eat on campus including the pub, the residence hall dining areas and many other smaller retail areas.  To find more information about where to eat and what's being served take a look at the dining page.

Whats the difference between meal plan and flex?

Meal plans include meals and meal plan cash which can only be redeemed at on campus dining areas. Flex allows you the ability to put cash on to your student ID to use at dining areas and restaurants around campus. When using Flex at Sodexo dining locations on campus you save by not having to pay tax. For more information on meal plans and flex click here