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International Student and Scholar Services

International Student & Scholar Services

Advising

International student and scholar advisors are available to discuss your immigration status, University policies, and cultural adjustment. Advisors are also available to help you when you aren't sure who to speak to at the University about a particular problem or concern. Students are not assigned to an advisor, but we do recommend you meet with the same advisor if we are assisting you with an ongoing or complex immigration matters. 

If there is an emergency concerning the health or safety of an international student outside of business hours, please contact DU Campus Safety at 303-871-2334.

Schedule advising

Please note that in-person Quick Question Advising at the International House has been cancelled until further notice.

All appointments with ISSS advisors will be done remotely via phone or Zoom audio conferencing.

  • The advisor will call you using the U.S. phone number you provide in the Appointment scheduler.
  • If you are outside the U.S., note in Appointment Comments section that you need a Zoom meeting. A link will be sent to your DU email.

 Zoom is available on multiple platforms including Windows, Mac, Android and iPhone/iPad.

                  Make an Appointment           Scholar Check In


Advisors can discuss a number of issues with students and scholars, including immigration regulations, University policies, and resources to assist with cultural adjustment and academic success. However, advisors are not immigration lawyers or mental health professionals. We are unable to advise on the following matters:
  • Legal issues, including criminal and civil court cases
  • U.S. taxes and tax law
  • Mental health and personal counseling needs

Advisors may refer you to other offices on campus or recommend you seek assistance from outside professionals when your needs extend beyond our professional limits.

Confidentiality

Advising sessions are confidential. Records of meetings with advisors are only available to staff members in our office and other University personnel who have a professional need to know about your visit. Advisors may discuss complex cases with each other when there is a question of interpretation of immigration regulations.