Faculty and Staff Support

Computer Help

Service Calls

UTS will send a technician to your office to assist with desktop software/hardware or printing issues you might have. To set up an appointment, please call the UTS Help Desk at 303.871.4700 or send us a support request.

Laptop Assistance

Faculty and Staff may bring their laptops directly to the UTS Help Center, located on the main floor of Anderson Academic Commons at 2150 E. Evans Ave. Hours for laptop assistance are Monday - Thursday 8 am - 10 pm, Friday 8 am - 8pm, Saturday 9 am - 8 pm, and Sunday 10 am - 10 pm.

Handheld Support

The University of Denver supports a limited range of handheld devices for faculty and staff. We are in the process of creating guides both for purchasing and setting up your PDA, Pocket PC or Smartphone. For general inquiry and support, please visit our handheld support page.

Or, fill out a handheld support request form here: https://support.du.edu/handheld/

Computer Purchasing

Need help deciding what computer to purchase for your particular needs? Would you like UTS to set up your machine with all necessary applications, virus protection, etc. so it is ready to go once it is delivered to your office? If so, go to our Computer Procurements page.

Email/Account Help

For assistance with email or other account issues such as webCentral, Banner, or Blackboard, the UTS HelpDesk has phone consultants available Monday - Friday, 8:00 am - 7:00 pm. Call 303.871.4700 to speak with a friendly technician.

Step-by-Step How-To Guides

For all your troubleshooting needs, at any time of the day or night, try our "How-To" guides on-line for assistance with configuring email, troubleshooting software, connecting to the internet, or a variety of other topics.

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