Non-violence is the greatest force at the disposal of mankind. It is mightier than the mightiest weaponof destruction devised by the ingenuity of man. -Mohandas Gandhi
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Winter 2013 Newsletter


Building Conflict Resolution Services at DU

Alumni in the Field: ADR Specialist at USAID

Organizational Disputes: The Ombuds

Faculty Spotlight: Dr. Douglas Allen


Winter 2013 Newsletter
Volume 8, Number 1
Conflict Resolution Institute 
at the University of Denver
Linking Scholar-Practitioner Relations
Mary Reed in Winter
Building Conflict Resolution 
Services at the University of Denver   
An Alternative Means of Resolving on-Campus Disputes
Adam Brown with CRS at DU

In the winter of 2011 Brittany Eskridge, Jonathan Howard, and Adam Brown began developing an on-campus dispute resolution Center at the University of Denver. At that time the dispute resolution center was still in its drafting stage; however, this fall quarter, CRI reconnected with Adam Brown to discuss the progress of the project which is now known as Conflict Resolution Services (CRS).  More on Building Conflict Resolution Services 

Alumni in the Field 
Katie Manderson: ADR Specialist at USAID
  Katie Manderson at the Taj Mahal 
Since March 2007, Katie Manderson (MA '08) has worked in Alternative Dispute Resolution (ADR) to ensure compliance of Equal Employment Opportunity (EEO) regulations for the largest federal agencies in international relations. From 2007-2011 Manderson served as an ADR Specialist for the US Department of State (DOS), and most recently, she is working in the same capacity for the US Agency for International Development (USAID). Her duties include meeting with individuals on staff in these agencies  to  resolve various work place conflicts, as well as being a mediator with the US government's Shared Neutrals Program where she not only assists her own agency but other agencies in workplace conflict.  
Organizational Disputes: The Ombuds
CRI Hosts a Panel of Distinguished Ombuds
Ombuds Panel - Oct 25

Perhaps you have heard of an Ombudsman, but did not know who they are, or what they do. On October 25th, the University of Denver's Conflict Resolution Institute hosted a panel of distinguished Ombuds to educate on their role. From various institutions throughout Colorado, the Ombuds discussed issues of conflict resolution, justice, advocacy, systems reform, and change-management in large agencies and organizations.


The three panelists Jenna Brown (University of Denver), Mary Rudolph Chavez (University of Colorado- Denver), and Rebecca Updike (Office of Colorado's Child Protection Ombudsman) discussed and shared what the title of Ombudsman means and what people in their positions typically do. Read more...

In This Issue
Building Conflict Resolution Services at DU
Alumni in the Field
Organizational Disputes: The Ombuds
Faculty Spotlight
Faculty Spotlight 
Dr. Douglas Allen from the Daniels College of Business 
Dr. Doug Allen 

In addition to his affiliation with CRI, Dr. Douglas Allen has been a staple and founding faculty member of the Daniels College of Business at the University of Denver since 1989, and lives by the expression that a rolling stone gathers no moss.

Read more about Dr. Allen.

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University of Denver's Conflict Resolution Institute     
At the University of Denver, we believe it is important to explore theories, methods, approaches, and practical techniques in conflict resolution that cross conventional disciplinary boundaries. We aspire to lead as the premier research center in the Rocky Mountain region, and indeed the hub of Conflict Resolution focus between the Mississippi and the West Coast. 

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