| Curricula Title/Course Title |
Duration (Hrs:Min) |
Course Number |
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| Business Skills Curricula |
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| Administrative Support Curriculum |
Industry Foundations Curriculum |
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| Business Law Curriculum |
Knowledge Management Curriculum |
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| Communication Curriculum |
Leadership Curriculum |
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| Consulting Skills Curriculum |
Management Curriculum |
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| Customer Service Curriculum |
Marketing Curriculum |
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| e-Business Curriculum |
Operations Curriculum |
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| e-Learning Curriculum |
Personal Development Curriculum |
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| Finance and Accounting Curriculum |
Sales Curriculum |
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| Foundation Skills Curriculum |
Strategic Planning Curriculum |
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| Human Resources Curriculum |
Team Building Curriculum |
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| Project Management
Curriculum |
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| IT End-User Curricula |
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| Adobe Acrobat 5 |
Microsoft Office 97 |
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| CompTIA IT Project+ |
Microsoft Project 2002 |
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| Computing for Beginners |
Microsoft Visio 2000 |
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| Desktop Best Practices |
Microsoft Windows XP for End Users |
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| ECDL - European Computer Driving License |
Netscape
6/Netscape 6 - Getting Started |
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| Home and Personal |
Netscape
6.2/Netscape 6.2: Getting Started |
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| Microsoft Office XP |
PDAs |
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| Microsoft Office 2003 |
Seagate Crystal Reports |
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| Microsoft Office 2000 |
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| IT Professional Curricula |
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| Enterprise Database Systems Solution
Area |
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| IBM & Lotus - Enterprise Database Systems/IBM DB2
Universal Database V8.1 |
Oracle8i |
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| Microsoft SQL Server |
Oracle9i |
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| Microsoft SQL Server 2000 |
Oracle
10g |
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| Microsoft SQL Server
7.0 |
Systems
and Database Design |
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| Internet and Network Technologies
Solution Area |
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| Cisco
CCNA |
Network Protocols |
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| Cisco
CCSP |
Networking and Telecommunications Fundamentals |
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| CompTIA
iNET+ |
Security Principles |
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| CompTIA
Networking, Internetworking, and Security Technologies |
Security Procedures |
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| Data/Telecomms |
Security Solutions |
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| ISC 2 |
Telecommunications |
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Wireless
Communications |
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| Operating Systems and Server
Technologies Solution Area |
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| CompTIA
A+ Certification |
Microsoft Exchange Server 2000 |
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| CompTIA Server+ |
Microsoft Internet Information Services
5.0 |
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| IBM
Websphere |
Microsoft Internet Security and
Acceleration Server 2000 |
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| Linux
LPI Level 1 |
Microsoft
Small Business Server 2000 |
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| Lotus Domino R6 |
Microsoft Support Technologies |
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| Microsoft .NET Server |
Microsoft
Windows 2000 |
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| Microsoft
Application Center 2000 |
Microsoft
Windows Server 2003 |
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| Microsoft BizTalk Server 2000 |
Microsoft
Windows XP |
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| Microsoft
Commerce Server 2000 |
Sun Solaris 8 |
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| Microsoft Enterprise Servers |
Sun Solaris 9 |
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| Microsoft Exchange Server 2003 |
UNIX
Essentials |
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| Software Development Solution Area |
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| Generic
Languages |
Microsoft.NET Software Development Tools |
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| Java 2
Programming (Platform 1.3) |
Microsoft
C# |
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| Java Enterprise Development with the J2EE |
Software Design |
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| Microsoft .NET
for Developers |
Software Programming Fundamentals |
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| Web Design Solution Area |
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| Adobe |
Web Authoring Tools & Languages |
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| Macromedia |
Web Site Design - Principles |
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| Microsoft
FrontPage |
Web Site Design - Tools |
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| Scripting
and Web Languages |
Other Technology Solution Area |
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| TestPrep View |
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| Certification View |
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| GoTrain Environmental, Safety & Health Compliance
Curricula |
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| Legacy Business Skills Curricula |
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| Legacy IT Skills Curricula |
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| Business
Skills Curricula |
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| Administrative Support Curriculum |
|
Back to Top |
|
| Advanced
Skills for Administrative Support Professionals |
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| Behavior:
Putting Your Best Foot Forward |
4:00 |
ADM0111 |
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| Managing
Yourself and Those Around You |
4:00 |
ADM0112 |
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| Partnering
with Your Boss |
3:00 |
ADM0113 |
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| Communicating
with Power and Confidence |
3:00 |
ADM0114 |
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| Advanced
Administrative Support Simulation |
0:30 |
ADM0110 |
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| The
Effective Administrative Support Professional |
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| Getting
Started--Administrative Support |
3:00 |
ADM0101 |
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| Overview
to Effective Business Communication |
3:00 |
ADM0102 |
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| Using
Effective Business Communication |
2:00 |
ADM0103 |
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| Administrative
Functions |
3:00 |
ADM0104 |
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| Advancing
Your Administrative Career |
3:00 |
ADM0105 |
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| Effective
Administrative Support Professional Simulation |
0:30 |
ADM0100 |
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| Business Law Curriculum |
|
Back to Top |
|
| Fundamentals
of Business Law |
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| A
Manager's Introduction to Business Law |
3:00 |
LAW0101 |
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| Contracts
in Commercial Transactions |
4:00 |
LAW0102 |
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| Employment
and Labor Law |
3:30 |
LAW0103 |
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| American
Business Formations in the 21st Century |
3:30 |
LAW0104 |
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| Intellectual
Property and Proprietary Rights |
4:00 |
LAW0105 |
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| Lawsuits
and Negotiations |
2:30 |
LAW0106 |
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| Communication Curriculum |
|
Back to Top |
|
| Anger
Management in the Workplace |
|
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| Experiencing
Anger |
5:00 |
COMM0701 |
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| Managing
Your Anger |
5:30 |
COMM0702 |
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| Managing
Anger in the Workplace Simulation |
0:30 |
COMM0700 |
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| Assertive
Communication |
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| Professional
Assertiveness |
3:00 |
COMM0171 |
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| Assertiveness
from the Inside Out |
3:00 |
COMM0172 |
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| Assertive
Communication Simulation |
0:30 |
COMM0170 |
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| Building
Better Work Relationships |
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| Building
Effective Interfunctional Relationships |
2:30 |
COMM0191 |
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| Building
Effective Intercultural Relationships |
2:30 |
COMM0192 |
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| Building
Effective Intergender Relationships |
2:30 |
COMM0193 |
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| Working
Effectively with Customers |
2:30 |
COMM0194 |
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| Working
Effectively with Business Partners |
3:00 |
COMM0195 |
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| Building
Better Work Relationships Simulation |
0:30 |
COMM0190 |
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| Business
Etiquette and Professionalism |
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| Everyday
Business Etiquette |
3:00 |
COMM0181 |
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| Communication
Etiquette |
2:30 |
COMM0182 |
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| Etiquette
and the Business Meeting |
2:30 |
COMM0183 |
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| Etiquette
for Supervisors |
3:00 |
COMM0184 |
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| Business
Etiquette and Professionalism Simulation |
0:30 |
COMM0180 |
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| Business
Grammar Essentials |
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| Foundations
of Grammar |
2:30 |
COMM0201 |
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| Sentence
Construction |
2:00 |
COMM0202 |
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| Understanding
Writing Mechanics |
2:00 |
COMM0203 |
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| Punctuating
with Skill |
2:00 |
COMM0204 |
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| Business
Writing Essentials |
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| Writing
with Intention |
4:00 |
COMM0011 |
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| Avoiding
Errors in Usage and Punctuation |
4:30 |
COMM0012 |
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| Avoiding
Grammatical Errors in Business Writing |
4:30 |
COMM0013 |
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| Crisp
Composition |
4:30 |
COMM0014 |
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| Writing
to Reach the Audience |
3:00 |
COMM0015 |
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| Getting
the Most from Business Documents |
4:00 |
COMM0016 |
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| The
Writing Process |
5:00 |
COMM0017 |
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| Dealing
with Conflict in the Workplace |
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| Perspectives
on Conflict |
5:30 |
COMM0341 |
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| Handling
Conflict with Others |
6:00 |
COMM0342 |
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| Managing
Conflict in the Organization |
6:00 |
COMM0343 |
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| Dealing
with Conflict in the Workplace Simulation |
0:30 |
COMM0340 |
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| Managing
Conflict in the Workplace Simulation |
0:30 |
COMM034S |
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| Delivering
Successful Presentations |
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| Presenting
to Succeed |
4:30 |
COMM0301 |
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| Delivering
Your Message |
4:30 |
COMM0302 |
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| Presentation
Resources Available to You |
5:00 |
COMM0303 |
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| Delivering
Successful Presentations Simulation |
0:30 |
COMM0300 |
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| Effective
Business Meetings |
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| Planning
Effective Business Meetings |
2:30 |
COMM0331 |
|
| Leading
Effective Business Meetings |
2:30 |
COMM0332 |
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| Participating
Effectively in Business Meetings |
5:00 |
COMM0333 |
|
| Effective
Business Meetings Simulation |
0:30 |
COMM0330 |
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| Effective
Listening Skills |
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| The
Basics of Listening |
2:30 |
COMM0151 |
|
| Listening
for Comprehension |
5:00 |
COMM0152 |
|
| Listening
for Higher Purposes |
3:00 |
COMM0153 |
|
| Enhancing
Your Listening Skills |
3:00 |
COMM0154 |
|
| Effective
Listening Skills Simulation |
0:30 |
COMM0150 |
|
| Effective
Use of Feedback for Business |
|
|
| An
Essential Guide to Giving Feedback |
2:30 |
COMM0521 |
|
| Coping
with Criticism and Feedback |
5:00 |
COMM0522 |
|
| Giving
Feedback to Colleagues |
4:30 |
COMM0523 |
|
| Team
Feedback: A Guide |
4:00 |
COMM0524 |
|
| Giving
Feedback: A Manager's Guide |
4:00 |
COMM0525 |
|
| Effective
Feedback for Employees and Colleagues Simulation |
0:30 |
COMM0520 |
|
| Effective
Use of Feedback for Teams Simulation |
0:30 |
COMM052S |
|
| Email
Essentials |
|
|
| Essentials
of Electronic Communication |
1:30 |
COMM0231 |
|
| Optimizing
E-mail at Work |
2:00 |
COMM0232 |
|
| E-mail
and Organizational Communication |
2:30 |
COMM0233 |
|
| E-mail
as a Marketing Tool |
2:00 |
COMM0234 |
|
| Emotional
Intelligence in the Workplace |
|
|
| What Is
Emotional Intelligence? |
2:30 |
COMM0141 |
|
| Emotional
Intelligence at Work |
2:30 |
COMM0142 |
|
| Teamwork
and Emotional Intelligence |
2:30 |
COMM0143 |
|
| Increasing
Your Emotional Intelligence |
2:30 |
COMM0144 |
|
| The
Emotionally Intelligent Leader |
2:30 |
COMM0145 |
|
| Emotional
Intelligence in the Workplace Simulation |
0:30 |
COMM0140 |
|
| Getting
Results Without Authority |
|
|
| Building
Relationships to Get Results |
2:30 |
COMM0511 |
|
| Teamwork
and Results without Authority |
2:30 |
COMM0512 |
|
| Leadership
without Authority |
3:00 |
COMM0513 |
|
| Gaining
Allies, Creating Change |
3:00 |
COMM0514 |
|
| Getting
Results through Communication |
3:00 |
COMM0515 |
|
| Getting
Results from the Boss |
3:00 |
COMM0516 |
|
| Getting
Results without Authority Simulation |
0:30 |
COMM0510 |
|
| High-Impact
Business Writing |
|
|
| Preparing
to Write Effectively to Your Audience |
1:30 |
COMM0211 |
|
| Writing
Concisely and Accurately |
1:00 |
COMM0212 |
|
| Writing
Effective Business Documents |
2:00 |
COMM0213 |
|
| International
Business Skills - Culture, Customs and Norms |
|
|
| Managing
Cultural Divides |
3:00 |
COMM0601 |
|
| Around
the World in 80 Cultures |
3:00 |
COMM0602 |
|
| America's
Neighbors: Beyond U.S. Borders |
2:30 |
COMM0603 |
|
| Over
There: Conducting Business with Europeans |
2:30 |
COMM0604 |
|
| Crossing
the Dateline: Japan, China, India |
2:30 |
COMM0605 |
|
| A Rich
Tapestry of Cultural Contrasts |
2:30 |
COMM0606 |
|
| International
Communications |
|
|
| The
Impact of Culture on Communication |
2:30 |
COMM0021 |
|
| The Art
of Global Communication |
3:30 |
COMM0022 |
|
| Improving
Your Cross-cultural Communications |
3:00 |
COMM0023 |
|
| International
Communications Simulation |
0:30 |
COMM0020 |
|
| Cross-cultural
Communications Simulation |
0:30 |
COMM002S |
|
| Interpersonal
Communication Skills |
|
|
| Communicate
to Develop Relationships |
2:00 |
COMM0101 |
|
| Communicating
to Increase Understanding |
3:00 |
COMM0102 |
|
| Listening,
Influencing and Handling Tough Situations |
4:00 |
COMM0103 |
|
| Communicating
Better with Your Team |
4:00 |
COMM0104 |
|
| Interpersonal
Communication Skills for Business |
|
|
| The
Process of Interpersonal Communication |
4:30 |
COMM0001 |
|
| The
Mechanics of Effective Communication |
5:00 |
COMM0002 |
|
| Communication
Skills for the Workplace |
4:30 |
COMM0003 |
|
| Communicate
for Results |
5:00 |
COMM0004 |
|
| Communication
Skills for Leadership |
5:30 |
COMM0005 |
|
| Communication
Skills for Resolving Conflict |
5:00 |
COMM0006 |
|
| Communicate
for Contacts |
4:30 |
COMM0007 |
|
| Interpersonal
Communication Skills for Business Simulation |
0:30 |
COMM000S |
|
| Interpersonal
Communication Skills for Teams Simulation |
0:30 |
COMM000T |
|
| Managing
and Working with Difficult People |
|
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| Difficult
People in the Workplace |
3:30 |
COMM0161 |
|
| Working
with Aggressive People |
3:00 |
COMM0162 |
|
| Working
with Negative People and Procrastinators |
3:00 |
COMM0163 |
|
| Working
with Arrogant and Duplicitous People |
2:00 |
COMM0164 |
|
| Managing
and Working with Difficult People Simulation |
0:30 |
COMM0160 |
|
| Communicating
Effectively with Difficult Coworkers Simulation |
0:30 |
COMM016S |
|
| Mastering
Interpersonal Communication |
|
|
| Dynamics
of Interpersonal Communication |
2:30 |
COMM0111 |
|
| Communication
Tools |
2:00 |
COMM0112 |
|
| The
Many Faces of Communication |
3:00 |
COMM0113 |
|
| The
Interpersonal Side of Conflict |
3:00 |
COMM0114 |
|
| Interpersonal
Business Savvy |
2:30 |
COMM0115 |
|
| Developing
Interpersonal Skills in Your People |
2:00 |
COMM0116 |
|
| Meeting
the Presentation Challenge |
|
|
| The
Foundations of Presentations |
3:00 |
COMM0321 |
|
| Basic
Presentation Structure |
3:00 |
COMM0322 |
|
| Using
Presentation Equipment Effectively |
3:00 |
COMM0323 |
|
| Effective
Presentation Delivery |
3:00 |
COMM0324 |
|
| Advanced
Presentation Skills |
3:00 |
COMM0325 |
|
| Presentation
as a Management Tool |
2:30 |
COMM0326 |
|
| Negotiating
to Win: Getting the Results You Want |
|
|
| Crafting
a Deal |
3:00 |
COMM0501 |
|
| Connect
and Communicate |
2:30 |
COMM0502 |
|
| The
Negotiation Process |
2:30 |
COMM0503 |
|
| The
Dynamics of Interaction |
3:00 |
COMM0504 |
|
| Inclusive
Negotiating |
2:30 |
COMM0505 |
|
| When
the Going Gets Tough |
2:30 |
COMM0506 |
|
| The
Master Negotiator |
2:30 |
COMM0507 |
|
| Negotiating
to Win Simulation |
0:30 |
COMM0500 |
|
| Powerful
Presentation Skills |
|
|
| Planning
Your Presentation |
2:30 |
COMM0311 |
|
| Delivering
Your Presentation |
2:00 |
COMM0312 |
|
| Presenting
with Confidence and Impact |
3:30 |
COMM0313 |
|
| Professional
Telephone Skills |
|
|
| Handle
Calls with Confidence and Professionalism |
3:30 |
COMM0401 |
|
| Turn
Difficult Callers into Delighted Customers |
4:00 |
COMM0402 |
|
| Managing
Telephone Technology |
2:00 |
COMM0403 |
|
| Telephone
Skills for Business Professionals |
|
|
| Effective
Telephone Techniques |
5:00 |
COMM0411 |
|
| Making
Telephone Calls Count |
3:30 |
COMM0412 |
|
| Telephone
Skills for Business Professionals Simulation |
0:30 |
COMM0410 |
|
| Writing
to Maximize Business Results |
|
|
| Exploring
the New Basics of Business Writing |
3:00 |
COMM0221 |
|
| Writing
High-impact Reports and Proposals |
3:30 |
COMM0222 |
|
| Producing
Letters that Drive Your Business |
2:30 |
COMM0223 |
|
| Using
Good Letters to Deliver Bad News |
2:30 |
COMM0224 |
|
| Writing:
The Art of In-house Memos |
2:00 |
COMM0225 |
|
| Writing
Effective E-mail Messages |
2:30 |
COMM0226 |
|
| |
|
|
|
| Consulting Skills Curriculum |
|
Back to Top |
|
| Consulting
with the External Client |
|
|
| Essentials
of External Consulting |
5:00 |
CONS0111 |
|
| The
Client-Consultant Relationship |
5:00 |
CONS0112 |
|
| Diagnosing
and Planning |
4:00 |
CONS0113 |
|
| Managing
Delivery |
3:30 |
CONS0114 |
|
| Evaluation
and Review |
4:00 |
CONS0115 |
|
| Consulting
with the External Client Simulation |
0:30 |
CONS0110 |
|
| Consulting
with the Internal Client |
|
|
| Essentials
of Internal Consulting |
4:00 |
CONS0121 |
|
| Internal
Consulting Skills |
3:30 |
CONS0122 |
|
| Establishing
a Relationship with Internal Clients |
4:00 |
CONS0123 |
|
| A
Workable Solution for Internal Clients |
4:00 |
CONS0124 |
|
| Evaluating
Internal Assignments |
4:30 |
CONS0125 |
|
| Consulting
with the Internal Client Simulation |
0:30 |
CONS0120 |
|
| Internal
Consulting for the Technical Professional |
|
|
| The
Technical Professional as Internal Consultant |
4:00 |
CONS0131 |
|
| Creating
Effective Contracts |
3:00 |
CONS0132 |
|
| Using
Data as a Technical Professional Consultant |
4:00 |
CONS0133 |
|
| Resistance
and Technical Professional Consultants |
2:30 |
CONS0134 |
|
| |
|
|
|
| Customer Service Curriculum |
|
Back to Top |
|
| Managing
a Customer-focused Department |
|
|
| Identifying
Your Customers' Expectations |
4:30 |
CUST0171 |
|
| Using
Surveys to Measure Customer Satisfaction |
3:00 |
CUST0172 |
|
| Bridge
the Expectations Gap |
4:30 |
CUST0173 |
|
| Leading
a Customer-focused Team |
4:00 |
CUST0174 |
|
| Customer
Relationship Management |
|
|
| The
Customer-driven Organization |
2:00 |
CUST0121 |
|
| Hiring
and Retaining Service Professionals |
3:30 |
CUST0122 |
|
| Effective
Service Recovery |
2:30 |
CUST0123 |
|
| Serving
Your Internal Customers |
3:00 |
CUST0124 |
|
| Beginning
Electronic Customer Relationships |
2:30 |
CUST0125 |
|
| Sustaining
Excellent Customer Service |
3:30 |
CUST0126 |
|
| Managing
Customer Relationships Simulation |
0:30 |
CUST0120 |
|
| Frontline
Call Center Skills |
|
|
| The
Call Center Industry |
2:30 |
CUST0111 |
|
| Call
Center Communication Skills |
4:30 |
CUST0112 |
|
| Call
Center Customer Service |
3:30 |
CUST0113 |
|
| Call
Center Telephone Sales |
3:00 |
CUST0114 |
|
| Frontline
Call Center Skills Simulation |
0:30 |
CUST0110 |
|
| How to
Excel at Customer Service |
|
|
| Building
the Service Foundation: Corporate Culture |
3:30 |
CUST0101 |
|
| Fundamentals
of Exceptional Customer Service |
3:30 |
CUST0102 |
|
| The
Voice of the Customer |
4:30 |
CUST0103 |
|
| Advancing
Your Service Expertise |
4:30 |
CUST0104 |
|
| Customers,
Conflict and Confrontation |
5:30 |
CUST0105 |
|
| Overcoming
Challenging Service Situations |
6:00 |
CUST0106 |
|
| Instilling
Service Excellence: the EXCEL Acronym |
7:30 |
CUST0107 |
|
| Service
Stars and Service Teams |
5:30 |
CUST0108 |
|
| Excelling
at Customer Service Simulation |
0:30 |
CUST0100 |
|
| Customer
Service Simulation |
0:30 |
CUST010S |
|
| Inbound
Call Center Management |
|
|
| The
Inbound Call Center |
2:30 |
CUST0211 |
|
| Inbound
Call Center Management: Leadership |
3:00 |
CUST0212 |
|
| Inbound
Call Centers: People Management |
3:00 |
CUST0213 |
|
| Inbound
Call Center Technology |
4:00 |
CUST0214 |
|
| Performance
Metrics for an Inbound Call Center |
2:30 |
CUST0215 |
|
| Internal
Customer Service |
|
|
| Excellence
in Internal Customer Service |
5:00 |
CUST0141 |
|
| Working
with Internal Customers |
4:00 |
CUST0142 |
|
| Overcoming
Internal Customer Service Problems |
3:30 |
CUST0143 |
|
| Internal
Customer Service: Conflict and Complaints Simulation |
0:30 |
CUST0140 |
|
| Internal
Customer Service Agent Skills |
|
|
| The
Customer Service Agent in Action |
4:30 |
CUST0151 |
|
| Professional
Skills for Customer Service Agents |
4:30 |
CUST0152 |
|
| Managing
Challenges in Customer Service |
5:00 |
CUST0153 |
|
| Cross-selling
in a Customer Service Call |
5:30 |
CUST0154 |
|
| Customer
Service Agent Skills Simulation |
0:30 |
CUST0150 |
|
| IT
Infrastructure Library (ITIL) Foundations |
|
|
| ITIL:
The Service Desk and Incident Management |
3:30 |
CUST0181 |
|
| ITIL:
Configuration and Release Management |
3:00 |
CUST0182 |
|
| ITIL:
Service Level and Capacity Management |
2:30 |
CUST0183 |
|
| ITIL:
Problem and Change Management |
2:30 |
CUST0184 |
|
| ITIL:
Continuity and Availability Management |
2:30 |
CUST0185 |
|
| ITIL:
Financial and Security Management |
2:00 |
CUST0186 |
|
| Managing
a Customer Service-Oriented Culture |
|
|
| Establishing
Your Team's Desired Performance |
4:00 |
CUST0221 |
|
| Coaching
in a Service Oriented Culture |
2:30 |
CUST0222 |
|
| Exceeding
Customer Expectations |
2:30 |
CUST0223 |
|
| Customer
Service Strategy |
2:30 |
CUST0224 |
|
| Improving
the Process of Service Delivery |
2:00 |
CUST0225 |
|
| Navigating
the Change Process Successfully |
4:00 |
CUST0226 |
|
| Managing
a Customer Service-Oriented Culture |
|
|
| Establishing
Your Team's Desired Performance [CUST0201] |
4:00 |
CUST0201 |
|
| Coaching
in a Service Oriented Culture [CUST0202] |
2:30 |
CUST0202 |
|
| Exceeding
Customer Expectations [CUST0203] |
2:30 |
CUST0203 |
|
| Customer
Service Strategy [CUST0204] |
2:30 |
CUST0204 |
|
| Improving
the Process of Service Delivery [CUST0205] |
2:00 |
CUST0205 |
|
| Navigating
the Change Process Successfully [CUST0206] |
4:00 |
CUST0206 |
|
| Measuring
Customer Satisfaction |
|
|
| Discovering
What Your Customers Want |
2:30 |
CUST0131 |
|
| Developing
Customer Satisfaction Surveys |
3:00 |
CUST0132 |
|
| Customer
Satisfaction: Analysis and Implementation |
2:30 |
CUST0133 |
|
| Measuring
Customer Satisfaction Simulation |
0:30 |
CUST0130 |
|
| Technical
Support Agent Survival Skills |
|
|
| The
Contact Center and the Technical Support Agent |
4:30 |
CUST0161 |
|
| Technical
Support Essentials |
5:00 |
CUST0162 |
|
| Assessing
Customer Behavior |
4:30 |
CUST0163 |
|
| Technical
Support Agent Survival Skills |
3:30 |
CUST0164 |
|
| Technical
Support Agent Skills Simulation |
0:30 |
CUST0160 |
|
| |
|
|
|
| e-Business Curriculum |
|
Back to Top |
|
| e-Business
for Customer Relationship Management |
|
|
| Introduction
to Customer Relationship Management |
3:00 |
EBUS0111 |
|
| Electronic
Customer Relationship Management |
3:00 |
EBUS0112 |
|
| Data
Mining |
2:30 |
EBUS0113 |
|
| Profiting
from Customer Relationship Management |
2:00 |
EBUS0114 |
|
| Profit
Networks |
2:30 |
EBUS0115 |
|
| e-Business
Foundations |
|
|
| The
Fundamentals of e-Business |
2:30 |
EBUS0101 |
|
| Approaches
to e-Business |
2:00 |
EBUS0102 |
|
| e-Business
Opportunities |
2:30 |
EBUS0103 |
|
| e-Business
Design |
2:30 |
EBUS0104 |
|
| Building
a Successful Web Site |
2:30 |
EBUS0105 |
|
| e-Business
Solutions |
2:30 |
EBUS0106 |
|
| e-Commerce
Series |
|
|
| Integrating
e-Commerce with Traditional Business |
3:00 |
EBUS0121 |
|
| e-Commerce:
B2C |
2:30 |
EBUS0122 |
|
| e-Commerce:
B2B |
2:30 |
EBUS0123 |
|
| e-Marketplaces:
B2B Exchanges |
2:00 |
EBUS0124 |
|
| Customer
Relationship Management in e-Commerce |
2:30 |
EBUS0125 |
|
| Performance
Measurement and e-Commerce Evaluation |
2:00 |
EBUS0126 |
|
| |
|
|
|
| e-Learning Curriculum |
|
Back to Top |
|
| e-Learning
Foundations |
|
|
| SkillSoft
Guided Tour |
2:00 |
ABC0101 |
|
| e-Learning |
3:00 |
ABC0111 |
|
| |
|
|
|
| Finance and Accounting Curriculum |
|
Back to Top |
|
| Accounting
101 |
|
|
| Accounting
Fundamentals |
3:30 |
FIN0121 |
|
| Accrual
Accounting Procedures |
2:00 |
FIN0122 |
|
| Accounting
Systems and Closing Activities |
2:30 |
FIN0123 |
|
| Accounting
for Cash Control |
3:00 |
FIN0124 |
|
| Accounting
for Merchandising Businesses |
2:30 |
FIN0125 |
|
| Accounting
102 |
|
|
| Accounting
for Partnerships |
3:30 |
FIN0221 |
|
| Accounting
for Corporations |
2:30 |
FIN0222 |
|
| Analyzing
Cash Flow Statements |
2:00 |
FIN0223 |
|
| Master
Budgets |
4:00 |
FIN0224 |
|
| Advanced
Business Finance |
|
|
| Introduction
to Advanced Finance |
3:00 |
FIN0211 |
|
| Investment
Project Analysis and Selection |
2:00 |
FIN0212 |
|
| Raising
Capital and Financing Decisions |
3:00 |
FIN0213 |
|
| Managing
Working Capital |
4:00 |
FIN0214 |
|
| Corporate
Restructuring |
2:30 |
FIN0215 |
|
| Financial
Risk Management |
1:30 |
FIN0216 |
|
| International
Finance |
2:00 |
FIN0217 |
|
| Auditing:
A Practical Approach |
|
|
| Introduction
to Auditing |
3:00 |
FIN0231 |
|
| Introduction
to Internal Auditing |
4:30 |
FIN0232 |
|
| Principles
of Internal Auditing |
3:00 |
FIN0233 |
|
| Introduction
to External Auditing |
3:30 |
FIN0234 |
|
| Principles
of External Auditing |
4:00 |
FIN0235 |
|
| Business
Finance for Managers |
|
|
| Introduction
to Finance |
2:30 |
FIN0141 |
|
| Making
Budgets Work |
2:30 |
FIN0142 |
|
| Cash
Management |
2:30 |
FIN0143 |
|
| Financial
Statements and Analysis |
2:30 |
FIN0144 |
|
| Sources
of Funding |
2:30 |
FIN0145 |
|
| Manager's
Performance Guide - Business Finance |
1:30 |
FIN0146 |
|
| Finance
for Nonfinancial Professionals |
|
|
| The
Language of Accounting and Finance |
3:00 |
FIN0101 |
|
| Using
Financial Statements in Business Decisions |
3:00 |
FIN0102 |
|
| Budgeting
Fundamentals |
3:00 |
FIN0103 |
|
| Finance
Fundamentals for Non-financial Professionals |
|
|
| Principles
of Financial Management |
4:00 |
FIN0151 |
|
| Basics
of Budgeting |
3:30 |
FIN0152 |
|
| Managing
Cash Flows |
2:30 |
FIN0153 |
|
| Understanding
Financial Statements |
3:30 |
FIN0154 |
|
| How to
Read and Interpret Financial Statements |
|
|
| Understanding
Financial Statements |
2:30 |
FIN0111 |
|
| Reading
the Income Statement and Balance Sheet |
2:00 |
FIN0112 |
|
| Reading
the Cash Flow Statement |
2:00 |
FIN0113 |
|
| Analyzing
Financial Statements |
2:00 |
FIN0114 |
|
| Analyzing
Beyond the Numbers |
3:00 |
FIN0115 |
|
| Managerial
Accounting |
|
|
| Overview
of Managerial Accounting |
5:00 |
FIN0241 |
|
| Managerial
Decisions and Capital Budgeting |
5:00 |
FIN0242 |
|
| Managing
for Asset Control |
5:30 |
FIN0243 |
|
| Cost
Accounting Decisions |
4:00 |
FIN0244 |
|
| Practical
Budgeting for Managers |
|
|
| The
Basics of Budgeting |
4:30 |
FIN0261 |
|
| Building
an Operating Budget |
3:30 |
FIN0262 |
|
| Capital
Budgeting |
4:30 |
FIN0263 |
|
| Managing
Budgets Effectively |
3:00 |
FIN0264 |
|
| Practical
Budgeting for Managers |
|
|
| The
Basics of Budgeting [FIN0201] |
4:30 |
FIN0201 |
|
| Building
an Operating Budget [FIN0202] |
3:30 |
FIN0202 |
|
| Capital
Budgeting [FIN0203] |
4:30 |
FIN0203 |
|
| Managing
Budgets Effectively [FIN0204] |
3:00 |
FIN0204 |
|
| Practical
Budgeting Skills for Business |
|
|
| Creating
and Analyzing an Operating Budget |
3:30 |
FIN0161 |
|
| The Ins
and Outs of Capital Budgeting |
3:30 |
FIN0162 |
|
| Effective
Budget Management |
3:00 |
FIN0163 |
|
| Using
Financial Statements (co-Developed with Wharton) |
|
|
| Principles
of Financial Statements |
3:30 |
FIN0251 |
|
| Components
of Financial Statements |
3:00 |
FIN0252 |
|
| Analyzing
the Income Statement and Balance Sheet |
2:00 |
FIN0253 |
|
| The
Income Statement and Balance Sheet Connection |
2:00 |
FIN0254 |
|
| Analyzing
Cash Flow |
4:30 |
FIN0255 |
|
| Ratio
Analysis for Financial Statements |
3:00 |
FIN0256 |
|
| Credibility
and Disclosure in an Annual Report |
2:30 |
FIN0257 |
|
| Analyzing
an Annual Report |
4:30 |
FIN0258 |
|
| Using
Financial Statements (co-Developed with Wharton) |
|
|
| Principles
of Financial Statements [FIN0131] |
3:30 |
FIN0131 |
|
| Components
of Financial Statements [FIN0132] |
3:00 |
FIN0132 |
|
| Analyzing
the Income Statement and Balance Sheet [FIN0133] |
2:00 |
FIN0133 |
|
| The
Income Statement and Balance Sheet Connection [FIN0134] |
2:00 |
FIN0134 |
|
| Analyzing
Cash Flow [FIN0135] |
4:30 |
FIN0135 |
|
| Ratio
Analysis for Financial Statements [FIN0136] |
3:00 |
FIN0136 |
|
| Credibility
and Disclosure in an Annual Report [FIN0137] |
2:30 |
FIN0137 |
|
| Analyzing
an Annual Report [FIN0138] |
4:30 |
FIN0138 |
|
| |
|
|
|
| Foundation Skills Curriculum |
|
Back to Top |
|
| Basic
Business Math Skill |
|
|
| Whole
Numbers, Fractions, and Equations |
4:00 |
FNDT0101 |
|
| Decimals
and Percents |
2:00 |
FNDT0102 |
|
| Ratios
and Averages |
2:00 |
FNDT0103 |
|
| |
|
|
|
| Human Resources Curriculum |
|
Back to Top |
|
| Behavioral
Interviewing |
|
|
| Building
a Firm Foundation |
3:00 |
HR0211 |
|
| Screening
Applicants |
3:00 |
HR0212 |
|
| Preparing
for the Behavioral Interview |
3:00 |
HR0213 |
|
| Conducting
the Behavioral-based Interview |
2:30 |
HR0214 |
|
| Preparing
as the Interviewee |
2:30 |
HR0215 |
|
| Experiencing
the Behavioral-based Interview |
2:30 |
HR0216 |
|
| Behavioral
Interviewing Simulation |
0:30 |
HR0210 |
|
| Effective
Hiring and Interviewing Skills |
|
|
| Hiring
Considerations |
2:30 |
HR0231 |
|
| Effective
Interviewing |
3:30 |
HR0232 |
|
| Selecting
the Best Applicant |
2:00 |
HR0233 |
|
| Effective
Interviewing Skills Simulation |
0:30 |
HR0230 |
|
| Hostility
and Aggression in the Workplace |
|
|
| Workplace
Aggression: The Scope of the Problem |
4:30 |
HR0341 |
|
| The
Three Stages of Aggressive Behavior |
3:30 |
HR0342 |
|
| Potential
Powder Kegs: Identifying & Defusing Them |
3:30 |
HR0343 |
|
| How to
Make Your Company Safer |
3:00 |
HR0344 |
|
| Keeping
Your Company out of Legal Trouble |
3:30 |
HR0345 |
|
| Managing
a Violent Crisis |
3:30 |
HR0346 |
|
| How to
Interview and Hire the Right People |
|
|
| The
Pre-interview Process |
2:00 |
HR0201 |
|
| Conducting
Effective Interviews |
1:30 |
HR0202 |
|
| Critical
Parameters for Evaluating Candidates |
5:30 |
HR0203 |
|
| HRCI/PHR
Certification Program |
|
|
| EEO and
Affirmative Action (HRCI/PHR) |
2:30 |
HR0241 |
|
| Sexual
Harassment in the Workplace (HRCI/PHR) |
1:30 |
HR0242 |
|
| Managing
Employment (HRCI/PHR) |
2:30 |
HR0243 |
|
| Employee
Relations (HRCI/PHR) |
1:30 |
HR0244 |
|
| Non-union
Work Environments (HRCI/PHR) |
1:30 |
HR0245 |
|
| Union
Work Environments (HRCI/PHR) |
1:30 |
HR0246 |
|
| Employee
Benefit Programs (HRCI/PHR) |
1:30 |
HR0247 |
|
| Employee
Development (HRCI/PHR) |
1:30 |
HR0248 |
|
| Human
Resource Development (HRCI/PHR) |
1:30 |
HR0249 |
|
| Recruitment
and Selection (HRCI/PHR) |
1:30 |
HR0251 |
|
| Occupational
Health and Safety (HRCI/PHR) |
1:30 |
HR0252 |
|
| Employee
Compensation (HRCI/PHR) |
2:30 |
HR0253 |
|
| Human
Resources Management Essentials |
|
|
| Human
Resources Planning and Analysis |
2:00 |
HR0101 |
|
| Getting
the Workforce Your Company Needs |
2:30 |
HR0102 |
|
| Workforce
Compensation |
2:30 |
HR0103 |
|
| The
Climate for Performance |
3:00 |
HR0104 |
|
| Managing
Diversity |
|
|
| Why
Diversity Matters |
2:00 |
HR0021 |
|
| Changing
the Corporate Culture |
2:30 |
HR0022 |
|
| Designing
a Diversity Initiative |
3:00 |
HR0023 |
|
| Diversity
in the Future |
2:00 |
HR0024 |
|
| Managing
Diversity and Inclusiveness |
|
|
| Workplace
Diversity |
4:00 |
HR0141 |
|
| Culture
and Behavior |
3:00 |
HR0142 |
|
| Organizational
Inclusion |
5:00 |
HR0143 |
|
| Corporate
Culture and Diversity |
3:00 |
HR0144 |
|
| Management
Skills for the Diverse Work Force |
5:30 |
HR0145 |
|
| Communication
and Diversity Adoption |
5:00 |
HR0146 |
|
| Managing
Diversity and Inclusiveness Simulation |
0:30 |
HR0140 |
|
| Managing
Diversity and Inclusiveness |
|
|
| Workplace
Diversity [HR0331] |
4:00 |
HR0331 |
|
| Culture
and Behavior [HR0332] |
3:00 |
HR0332 |
|
| Organizational
Inclusion [HR0333] |
5:00 |
HR0333 |
|
| Corporate
Culture and Diversity [HR0334] |
3:00 |
HR0334 |
|
| Management
Skills for the Diverse Work Force [HR0335] |
5:30 |
HR0335 |
|
| Communication
and Diversity Adoption [HR0336] |
5:00 |
HR0336 |
|
| Managing
Diversity and Inclusiveness Simulation [HR0330] |
0:30 |
HR0330 |
|
| Managing
Sexual Harassment Responsibly and Legally |
|
|
| The
Employer's Liability and Responsibilities |
3:30 |
HR0134 |
|
| Getting
Through the Legal Process |
4:30 |
HR0135 |
|
| Avoiding
Harassment Claims: Policies and Procedures |
4:00 |
HR0136 |
|
| Managing
Sexual Harassment Responsibly and Legally |
|
|
| The
Employer's Liability and Responsibilities [HR0304] |
3:30 |
HR0304 |
|
| Getting
Through the Legal Process [HR0305] |
4:30 |
HR0305 |
|
| Avoiding
Harassment Claims: Policies and Procedures [HR0306] |
4:00 |
HR0306 |
|
| New
Employee Orientation |
|
|
| Health,
Safety, and Security Challenges |
5:30 |
HR0001 |
|
| Laws
and Ethics in the Workplace |
5:30 |
HR0002 |
|
| Understanding
Employee Benefits |
5:00 |
HR0003 |
|
| Recruiting
& Retention Strategies for the Tight Labor Market |
|
|
| Recruiting
for the 21st Century: The Market |
3:00 |
HR0221 |
|
| Recruiting
for the 21st Century: Strategies |
4:00 |
HR0222 |
|
| Recruiting
Successfully |
3:30 |
HR0223 |
|
| Online
Recruiting |
2:30 |
HR0224 |
|
| Facilitating
Effective Hiring |
2:30 |
HR0225 |
|
| Retention |
3:00 |
HR0226 |
|
| Sexual
Harassment |
|
|
| Sexual
Harassment Awareness for Employees |
2:00 |
HR0181 |
|
| Dealing
with Sexual Harassment Claims |
2:00 |
HR0182 |
|
| Sexual
Harassment Training for Human Resource Professionals |
2:00 |
HR0183 |
|
| |
|
|
|
| Industry Foundations Curriculum |
|
Back to Top |
|
| Doing
Business with the U.S. Federal Government |
|
|
| The
Federal Government Is You |
3:00 |
IND0101 |
|
| Purposes
of the Federal Government |
3:00 |
IND0102 |
|
| Organization
of the Federal Government |
2:00 |
IND0103 |
|
| Dealing
with the Federal Government |
2:30 |
IND0104 |
|
| Industry
Overviews |
|
|
| The
Automotive Industry Overview |
4:00 |
IND0201 |
|
| The Oil
and Gas Industry Overview |
3:30 |
IND0202 |
|
| The
Pharmaceutical Industry Overview |
5:00 |
IND0203 |
|
| The
Food and Beverage Industry Overview |
5:00 |
IND0204 |
|
| The
Health Care Industry Overview |
3:00 |
IND0205 |
|
| Banking
Industry Overview |
2:30 |
IND0206 |
|
| Manufacturing
Industry Overview |
2:30 |
IND0207 |
|
| Retail
Industry Overview |
3:00 |
IND0208 |
|
| Telecommunications
Industry Overview |
2:00 |
IND0209 |
|
| Insurance
Industry Overview |
2:30 |
IND0211 |
|
| Information
Technology (IT) Industry Overview |
2:30 |
IND0212 |
|
| Federal
Government Industry Overview |
2:00 |
IND0213 |
|
| |
|
|
|
| Knowledge Management Curriculum |
|
Back to Top |
|
| Achieving
Measurable Performance Impact from Training |
|
|
| Training
for Business Results |
2:30 |
KNOW0301 |
|
| Knowledge
Management Fundamentals |
|
|
| The Art
of Knowledge Management |
3:30 |
KNOW0101 |
|
| Knowledge
as Capital |
3:00 |
KNOW0102 |
|
| Putting
Knowledge to Work |
4:00 |
KNOW0103 |
|
| Managing
Knowledge Workers |
2:00 |
KNOW0104 |
|
| Being a
Knowledge Activist |
3:00 |
KNOW0105 |
|
| The
21st Century Learning Curve |
|
|
| Knowledge
as Strategy: Performance Improvement |
3:00 |
KNOW0111 |
|
| The
Power of the Learning Organization |
3:00 |
KNOW0112 |
|
| The
Potential of Self-directed Learning |
2:30 |
KNOW0113 |
|
| Implementing
and Evaluating Self-directed Learning |
3:00 |
KNOW0114 |
|
| Performance
Support |
3:00 |
KNOW0115 |
|
| Benchmarking
for Best Practices |
3:00 |
KNOW0116 |
|
| The
21st Century Learning Curve |
|
|
| Knowledge
as Strategy: Performance Improvement [KNOW0201] |
3:00 |
KNOW0201 |
|
| The
Power of the Learning Organization [KNOW0202] |
3:00 |
KNOW0202 |
|
| The
Potential of Self-directed Learning [KNOW0203] |
2:30 |
KNOW0203 |
|
| Implementing
and Evaluating Self-directed Learning [KNOW0204] |
3:00 |
KNOW0204 |
|
| Performance
Support [KNOW0205] |
3:00 |
KNOW0205 |
|
| Benchmarking
for Best Practices [KNOW0206] |
3:00 |
KNOW0206 |
|
| |
|
|
|
| Leadership Curriculum |
|
Back to Top |
|
| 4-Dimensional
Leadership |
|
|
| Four
Dimensions of Complete Leadership |
2:00 |
LEAD0111 |
|
| Putting
Four-Dimensional Leadership into Action |
2:30 |
LEAD0112 |
|
| Business
Execution |
|
|
| Foundations
for Business Execution |
7:00 |
LEAD0151 |
|
| Creating
a Business Execution Culture |
8:00 |
LEAD0152 |
|
| Business
Execution in Action |
5:00 |
LEAD0153 |
|
| Business
Execution Simulation |
0:30 |
LEAD0150 |
|
| Going
from Management to Leadership |
|
|
| The
Mark of a Leader |
4:30 |
LEAD0141 |
|
| Communicating
a Shared Vision |
4:30 |
LEAD0142 |
|
| The
Enabling Leader |
5:00 |
LEAD0143 |
|
| Removing
Performance Barriers |
4:00 |
LEAD0144 |
|
| Communicating
as a Leader |
4:30 |
LEAD0145 |
|
| Coaching
for Performance |
2:30 |
LEAD0146 |
|
| Leading
through Change |
3:00 |
LEAD0147 |
|
| The
Leader as a Model |
3:00 |
LEAD0148 |
|
| Going
from Management to Leadership Simulation |
0:30 |
LEAD0140 |
|
| Growing
from a Manager to a Leader Simulation |
0:30 |
LEAD014S |
|
| Going
from Management to Leadership |
|
|
| The
Mark of a Leader [LEAD0221] |
4:30 |
LEAD0221 |
|
| Communicating
a Shared Vision [LEAD0222] |
4:30 |
LEAD0222 |
|
| The
Enabling Leader [LEAD0223] |
5:00 |
LEAD0223 |
|
| Removing
Performance Barriers [LEAD0224] |
4:00 |
LEAD0224 |
|
| Communicating
as a Leader [LEAD0225] |
4:30 |
LEAD0225 |
|
| Coaching
for Performance [LEAD0226] |
2:30 |
LEAD0226 |
|
| Leading
through Change [LEAD0227] |
3:00 |
LEAD0227 |
|
| The
Leader as a Model [LEAD0228] |
3:00 |
LEAD0228 |
|
| Going
from Management to Leadership Simulation [LEAD0220] |
0:30 |
LEAD0220 |
|
| Growing
from a Manager to a Leader Simulation [LEAD022S] |
0:30 |
LEAD022S |
|
| Leadership
in Senior Management |
|
|
| Senior
Leadership Principles |
3:00 |
LEAD0201 |
|
| Senior
Leadership in Action |
3:30 |
LEAD0202 |
|
| Leadership
Skills for Women |
|
|
| The
Secrets of Female Leaders |
2:30 |
LEAD0131 |
|
| Building
Your Support System |
3:30 |
LEAD0132 |
|
| Playing
by the Rules |
2:30 |
LEAD0133 |
|
| Groundbreaking:
The Paradigm Shift toward Women |
2:30 |
LEAD0134 |
|
| Establish
and Maintain Authority |
2:30 |
LEAD0135 |
|
| Leadership
Skills for Women Simulation |
0:30 |
LEAD0130 |
|
| Leading
from the Front Line |
|
|
| Challenges
of the 21st Century |
2:00 |
LEAD0121 |
|
| Organizational
Culture and Leadership |
2:30 |
LEAD0122 |
|
| Energizing
and Empowering Employees |
2:30 |
LEAD0123 |
|
| Leadership
and the Knowledge Worker |
2:30 |
LEAD0124 |
|
| Leading
Change from the Front Line |
2:30 |
LEAD0125 |
|
| Dynamics
of Leadership |
3:00 |
LEAD0126 |
|
| Leading
from the Front Line Simulation |
0:30 |
LEAD0120 |
|
| Leading
the Workforce Generations |
|
|
| Introduction
to Work Force Generations |
2:30 |
LEAD0231 |
|
| Attracting,
Developing, and Retaining Generations |
3:00 |
LEAD0232 |
|
| Leading
Silent Generation and Baby Boom Workers |
3:00 |
LEAD0233 |
|
| Leading
Generations X and Next |
3:30 |
LEAD0234 |
|
| Making
Cross-generational Teams Work |
3:00 |
LEAD0235 |
|
| Cross-generational
Workers in the 21st Century |
3:00 |
LEAD0236 |
|
| Leading
the Workforce Generations Simulation |
0:30 |
LEAD0230 |
|
| Succession
Planning for the Business Environment |
|
|
| Succession
Planning Overview |
2:00 |
LEAD0301 |
|
| Succession
Planning Strategies |
4:30 |
LEAD0302 |
|
| Succession
Planning and Human Resources |
5:00 |
LEAD0303 |
|
| Succession
Planning Management |
2:30 |
LEAD0304 |
|
| Initiating
a Succession Plan Simulation |
0:30 |
LEAD0300 |
|
| Implementing
a Succession Plan Simulation |
0:30 |
LEAD030S |
|
| |
|
|
|
| Management Curriculum |
|
Back to Top |
|
| 360-degree
Performance Appraisal |
|
|
| About
360-Degree Performance Feedback |
2:30 |
MGMT0151 |
|
| Elements
of a 360-Degree Performance Review |
2:00 |
MGMT0152 |
|
| Delivering
360-Degree Performance Feedback |
5:00 |
MGMT0153 |
|
| 360-Degree
Performance Appraisal Simulation |
0:30 |
MGMT0150 |
|
| Coach
with Confidence |
|
|
| Coaching
for Business |
4:00 |
MGMT0281 |
|
| Successful
Coaching Relationships |
7:30 |
MGMT0282 |
|
| Key
Stages in Coaching |
6:00 |
MGMT0283 |
|
| Coaching
Skills |
5:30 |
MGMT0284 |
|
| Mindsets,
Emotions, and Coaching |
4:00 |
MGMT0285 |
|
| Coaching
Trends |
4:30 |
MGMT0286 |
|
| Coach
with Confidence Simulation |
0:30 |
MGMT0280 |
|
| Coaching
Personalities and Teams Simulation |
0:30 |
MGMT028S |
|
| Dealing
with Conflict and Confrontation |
|
|
| Understanding
Conflict |
2:30 |
MGMT0221 |
|
| Contentious
Tactics and Conflict Escalation |
2:30 |
MGMT0222 |
|
| Resolving
Conflict through Problem Solving |
3:00 |
MGMT0223 |
|
| Delegation
Skills |
|
|
| Delegation
Basics |
2:00 |
MGMT0261 |
|
| The
Personal Approach in Delegation |
2:30 |
MGMT0262 |
|
| Managing
the Delegated Environment |
5:00 |
MGMT0263 |
|
| Effective
Delegation Simulation |
0:30 |
MGMT0260 |
|
| Essential
Skills for Tomorrow's Managers |
|
|
| Competencies
for Tomorrow's Managers |
5:30 |
MGMT0111 |
|
| Development
Tools for Tomorrow's Managers |
5:00 |
MGMT0112 |
|
| The
Manager as Coach and Counselor |
5:00 |
MGMT0113 |
|
| The
Manager as Project Champion |
4:30 |
MGMT0114 |
|
| A
Manager's Primer for Ensuring Accountability |
6:00 |
MGMT0115 |
|
| Continuous
Learning for Tomorrow's Managers |
4:30 |
MGMT0116 |
|
| Essential
Skills for Tomorrow's Managers Simulation |
0:30 |
MGMT0110 |
|
| Essential
People Management Skills Simulation |
0:30 |
MGMT011S |
|
| How to
Discipline Employees & Correct Performance Problems |
|
|
| Understand
and Confront Performance Problems |
2:00 |
MGMT0131 |
|
| Setting
and Clarifying Standards |
1:30 |
MGMT0132 |
|
| Motivate
and Recognize Employees |
2:00 |
MGMT0133 |
|
| Using
Formal Discipline Measures |
3:00 |
MGMT0134 |
|
| Developing
Teams & Correcting Performance Simulation |
0:30 |
MGMT0130 |
|
| How to
Overcome Negativity in the Workplace |
|
|
| The
Path from Pessimism to Optimism |
4:00 |
MGMT0311 |
|
| Proactive
Approaches to Stop Negativity |
2:00 |
MGMT0312 |
|
| Overcoming
Organizational Negativity |
2:00 |
MGMT0313 |
|
| Making
Change Work |
|
|
| Building
a Case for Change |
1:00 |
MGMT0321 |
|
| Guide
Yourself Through Change |
1:30 |
MGMT0322 |
|
| Manage
Organizational Change Processes |
4:30 |
MGMT0323 |
|
| Management
Excellence: Performance-Based Appraisals |
|
|
| Effective
Management: Performance-based Appraisal |
2:30 |
MGMT0141 |
|
| Designing
Successful Performance-based Appraisals |
2:30 |
MGMT0142 |
|
| Implementing
Performance-based Appraisals |
2:30 |
MGMT0143 |
|
| Performance-based
Appraisal: An Employee View |
3:00 |
MGMT0144 |
|
| Appraising
the Performance-oriented Team |
3:00 |
MGMT0145 |
|
| Performance-based
Appraisals Simulation |
0:30 |
MGMT0140 |
|
| Managing
Contractors and Temporary Employees |
|
|
| Doing
Business with Independent Contractors |
4:30 |
MGMT0701 |
|
| Hiring
Temporary (Contingent) Employees |
5:00 |
MGMT0702 |
|
| Managing
Contingent Workers |
4:30 |
MGMT0703 |
|
| Legal
Pitfalls Regarding Independent Contractors |
3:00 |
MGMT0704 |
|
| Working
with Temporary Agencies |
5:30 |
MGMT0705 |
|
| Hiring
and Managing Contractors Simulation |
0:30 |
MGMT0700 |
|
| Managing
Others through Change |
|
|
| Change
Leadership |
2:30 |
MGMT0331 |
|
| Communicating
and Reinforcing Change |
2:30 |
MGMT0332 |
|
| Overcoming
the Challenges of Change |
2:30 |
MGMT0333 |
|
| Managing
Others Through Change Simulation |
0:30 |
MGMT0330 |
|
| Managing
Problem Performance |
|
|
| Preventing
Problem Performance |
4:30 |
MGMT0161 |
|
| Identifying
Problem Performance |
4:00 |
MGMT0162 |
|
| Improving
Problem Performance |
5:30 |
MGMT0163 |
|
| Dealing
with Problem Performance |
4:00 |
MGMT0164 |
|
| Averting
Problem Performance Simulation |
0:30 |
MGMT0160 |
|
| Addressing
Problem Performance Simulation |
0:30 |
MGMT016S |
|
| Managing
Technical Professionals |
|
|
| Understanding
Technical Professionals |
2:30 |
MGMT0291 |
|
| Attracting,
Motivating, and Retaining Technical Professionals |
3:30 |
MGMT0292 |
|
| Models
for Managing Technical Professionals |
4:30 |
MGMT0293 |
|
| Developing
Career Plans for Your Technical Professionals |
3:30 |
MGMT0294 |
|
| Mentoring
Essentials |
|
|
| Effective
Mentoring |
3:00 |
MGMT0251 |
|
| The
Mentoring Manager |
2:30 |
MGMT0252 |
|
| Implementing
an Organizationwide Mentoring Program |
2:30 |
MGMT0253 |
|
| Mentoring
Strategies in the 21st Century |
3:00 |
MGMT0254 |
|
| Achieving
Success with the Help of a Mentor |
3:30 |
MGMT0255 |
|
| e-Mentoring |
3:30 |
MGMT0256 |
|
| Mentoring
Essentials Simulation |
0:30 |
MGMT0250 |
|
| Moving
from Technical Professional to Management |
|
|
| Management
Development for Technical Professionals |
3:30 |
MGMT0121 |
|
| Communication
Skills for Successful Management |
3:00 |
MGMT0122 |
|
| Process
Management Skills |
4:30 |
MGMT0123 |
|
| Leadership
Development for Technical Professionals |
3:00 |
MGMT0124 |
|
| Strategies
for Transitioning into Management |
6:30 |
MGMT0125 |
|
| Transitioning
from Technical Professional to Management Simulation |
0:30 |
MGMT0120 |
|
| From
Technical Professional to Leadership Simulation |
0:30 |
MGMT012S |
|
| Moving
into a Management Role |
|
|
| Becoming
a Manager |
6:00 |
MGMT0001 |
|
| A New
Manager's Responsibilities and Fears |
6:00 |
MGMT0002 |
|
| Lead
and Communicate Effectively as a New Manager |
6:00 |
MGMT0003 |
|
| A New
Manager's Role in The Company's Future |
5:30 |
MGMT0004 |
|
| Moving
into Management Simulation |
0:30 |
MGMT000S |
|
| Leadership
in Management Simulation |
0:30 |
MGMT000T |
|
| Negotiation
Strategies for Managers |
|
|
| Successful
Management Negotiation |
2:00 |
MGMT0401 |
|
| Advanced
Management Negotiations |
4:00 |
MGMT0402 |
|
| Performance
Appraisal |
|
|
| Continuous
Performance Assessment |
3:30 |
MGMT0341 |
|
| Reviewing
Performance |
4:00 |
MGMT0342 |
|
| Performance
Appraisal Simulation |
0:30 |
MGMT0340 |
|
| Practical
Coaching Skills for Managers |
|
|
| Implementing
the Coaching Model |
6:00 |
MGMT0211 |
|
| Tips
and Techniques for Effective Coaching |
7:00 |
MGMT0212 |
|
| Succeeding
as a First-Time Manager |
|
|
| Prepare
for Your New Management Role |
2:00 |
MGMT0101 |
|
| Lead
and Develop Your Staff |
6:00 |
MGMT0102 |
|
| Communication
Skills and Positive Attitude |
3:00 |
MGMT0103 |
|
| Supporting
Employees through the Change Process |
|
|
| Beginning
the Change Process |
4:30 |
MGMT0181 |
|
| Managing
Through the Change |
4:00 |
MGMT0182 |
|
| Incorporating
Change in Your Organization |
3:00 |
MGMT0183 |
|
| Supporting
Employees through Change Simulation |
0:30 |
MGMT0180 |
|
| The
Consummate Coach |
|
|
| Coaching
Changes Managerial Malpractices |
2:30 |
MGMT0241 |
|
| Foundations
of Coaching |
3:00 |
MGMT0242 |
|
| The
Coach's Roles |
3:30 |
MGMT0243 |
|
| Coaching
and the People Issues |
3:00 |
MGMT0244 |
|
| Coaching
Excellence Changes You |
2:30 |
MGMT0245 |
|
| Manager's
Performance Guide - Coaching Skills |
1:30 |
MGMT0246 |
|
| The
Consummate Coach Simulation |
0:30 |
MGMT0240 |
|
| The
Fundamentals of Business Crises Management |
|
|
| Preparing
for Business Crises |
2:00 |
MGMT0171 |
|
| Responding
to Business Crises |
3:00 |
MGMT0172 |
|
| Recovering
from Business Crises |
2:00 |
MGMT0173 |
|
| Business
Crisis Management Simulation |
0:30 |
MGMT0170 |
|
| The
Successful Facilitator |
|
|
| The
Role of the Facilitator |
5:00 |
MGMT0271 |
|
| Facilitative
Fundamentals: Techniques and Tools |
5:30 |
MGMT0272 |
|
| Facilitating
Work Groups and Meetings |
5:00 |
MGMT0273 |
|
| Facilitating
Challenging Situations |
5:00 |
MGMT0274 |
|
| Facilitative
Formats and Tools: Offering Options |
5:00 |
MGMT0275 |
|
| The
Facilitative Leader |
5:00 |
MGMT0276 |
|
| The
Successful Facilitator Simulation |
0:30 |
MGMT0270 |
|
| The
Successful Facilitator |
|
|
| The
Role of the Facilitator [MGMT0231] |
5:00 |
MGMT0231 |
|
| Facilitative
Fundamentals: Techniques and Tools [MGMT0232] |
5:30 |
MGMT0232 |
|
| Facilitating
Work Groups and Meetings [MGMT0233] |
5:00 |
MGMT0233 |
|
| Facilitating
Challenging Situations [MGMT0234] |
5:00 |
MGMT0234 |
|
| Facilitative
Formats and Tools: Offering Options [MGMT0235] |
5:00 |
MGMT0235 |
|
| The
Facilitative Leader [MGMT0236] |
5:00 |
MGMT0236 |
|
| The
Successful Facilitator Simulation [MGMT0230] |
0:30 |
MGMT0230 |
|
| |
|
|
|
| Marketing Curriculum |
|
Back to Top |
|
| Competitive
Marketing Strategies |
|
|
| Competitive
Strategies for a Global Marketplace |
2:30 |
MKT0231 |
|
| Surpassing
the Competition |
3:00 |
MKT0232 |
|
| Online
Branding Strategy |
|
|
| Introduction
to Online Branding |
3:30 |
MKT0221 |
|
| The
Online Branding Environment |
3:00 |
MKT0222 |
|
| Strategies
for Building an Online Brand |
7:00 |
MKT0223 |
|
| Product
Management Essentials |
|
|
| Introduction
to Product Management |
2:00 |
MKT0241 |
|
| Developing
a New-product Strategy |
2:00 |
MKT0242 |
|
| Pricing
and Profitability for Product Managers |
3:00 |
MKT0243 |
|
| Strategic
Brand Management |
|
|
| Introduction
to Brand Management |
3:30 |
MKT0211 |
|
| Building
Brand Equity |
3:30 |
MKT0212 |
|
| Managing
the Creative Elements of Brands |
3:30 |
MKT0213 |
|
| Promoting
Your Brand to Consumers |
3:00 |
MKT0214 |
|
| Evaluating
Brand Effectiveness |
6:00 |
MKT0215 |
|
| Managing
and Maintaining Brand Equity |
4:30 |
MKT0216 |
|
| Strategic
Marketing in Action |
|
|
| Elements
of Marketing Strategy |
3:00 |
MKT0201 |
|
| Analyzing
the Market |
2:30 |
MKT0202 |
|
| Competitive
Factors in Strategic Marketing |
2:30 |
MKT0203 |
|
| Writing
a Marketing Plan: Phase 1 |
3:00 |
MKT0204 |
|
| Writing
the Marketing Plan: Creative Strategy |
2:30 |
MKT0205 |
|
| Creating
a Marketing Campaign |
4:00 |
MKT0206 |
|
| Marketing
Management |
4:00 |
MKT0207 |
|
| Financial
Analysis for Successful Marketing |
4:30 |
MKT0208 |
|
| |
|
|
|
| Operations Curriculum |
|
Back to Top |
|
| ISO
9000:2000 Overview |
|
|
| The
Who, What & Why of ISO 9000:2000 |
2:30 |
OPER0401 |
|
| Building
a Quality Management System |
2:00 |
OPER0402 |
|
| Quality-minded
Management |
2:30 |
OPER0403 |
|
| Customer
Satisfaction Through Resource Management |
2:30 |
OPER0404 |
|
| Processes
for Quality Products and Services |
4:00 |
OPER0405 |
|
| Continual
Quality Improvement |
4:00 |
OPER0406 |
|
| Steps
for Successful ISO Registration |
3:00 |
OPER0407 |
|
| Transitioning
from ISO 9000:1994 to ISO 9001:2000 |
2:30 |
OPER0408 |
|
| Lean
Manufacturing |
|
|
| Lean
Logic |
4:00 |
OPER0151 |
|
| Lean
Value |
4:00 |
OPER0152 |
|
| Lean
Techniques |
6:00 |
OPER0153 |
|
| Lean
Strategies |
4:30 |
OPER0154 |
|
| Logistics
Management |
|
|
| Overview
of Logistics Management |
3:30 |
OPER0321 |
|
| Inventory
Management |
3:00 |
OPER0322 |
|
| Supply
Chain Management |
3:00 |
OPER0323 |
|
| Logistics
Management |
|
|
| Overview
of Logistics Management [OPER0311] |
3:30 |
OPER0311 |
|
| Inventory
Management [OPER0312] |
3:00 |
OPER0312 |
|
| Supply
Chain Management [OPER0313] |
3:00 |
OPER0313 |
|
| Managing
Customer-Driven Process Improvement |
|
|
| Why
Customer Driven? |
2:30 |
OPER0121 |
|
| Identifying
What the Customer Wants |
3:00 |
OPER0122 |
|
| Translating
Requirements into Process Goals |
3:30 |
OPER0123 |
|
| Understanding
Processes |
2:30 |
OPER0124 |
|
| Implementing
Improvements |
2:30 |
OPER0125 |
|
| Managing
Process Improvements |
3:00 |
OPER0126 |
|
| Managing
Customer-driven Process Improvement Simulation |
0:30 |
OPER0120 |
|
| OSHA
Standards for General Industry |
|
|
| OSHA
Standards and Compliance |
2:00 |
OPER0201 |
|
| OSHA
Recordkeeping and Training |
2:30 |
OPER0202 |
|
| OSHA
General Industry Safety |
3:30 |
OPER0203 |
|
| OSHA
General Industry Health |
3:30 |
OPER0204 |
|
| Developing
an OSHA Safety and Health Program |
3:00 |
OPER0205 |
|
| Six
Sigma Foundations |
|
|
| Six
Sigma Introduction |
3:30 |
OPER0131 |
|
| Six
Sigma Team Implementation |
|
|
| Six
Sigma: Reducing Variation to Improve Quality |
4:00 |
OPER0141 |
|
| Six
Sigma: Listening to the Voice of the Customer |
5:30 |
OPER0142 |
|
| Six
Sigma DMAIC: Defining the Problem |
4:00 |
OPER0143 |
|
| Six
Sigma DMAIC: Measuring the Process |
5:00 |
OPER0144 |
|
| Six
Sigma DMAIC: Analyzing the Data |
5:30 |
OPER0145 |
|
| Six
Sigma DMAIC: Analyzing the Process |
3:00 |
OPER0146 |
|
| Six
Sigma DMAIC: Improving the Process |
4:30 |
OPER0147 |
|
| Six
Sigma DMAIC: Controlling the Improved Process |
4:00 |
OPER0148 |
|
| Six
Sigma Deployment |
|
|
| Six
Sigma and the Corporate Enterprise |
3:00 |
OPER0161 |
|
| Leadership
in Six Sigma |
3:00 |
OPER0162 |
|
| Organizational
Goals and Objectives |
2:00 |
OPER0163 |
|
| History
of Organizational Improvement and the Foundations of Six Sigma |
2:00 |
OPER0164 |
|
| Overview
of Business Process Management |
2:30 |
OPER0165 |
|
| Six
Sigma: The Define Phase |
|
|
| Define
the Six Sigma Opportunity |
3:00 |
OPER0171 |
|
| The Six
Sigma Project Charter and Plan |
2:00 |
OPER0172 |
|
| Six
Sigma Team Leadership |
3:00 |
OPER0173 |
|
| Six
Sigma Team Dynamics and Performance |
3:00 |
OPER0174 |
|
| The Six
Sigma Change Agent |
2:30 |
OPER0175 |
|
| Six
Sigma: The Measurement Phase |
|
|
| Process
Analysis and Documentation |
2:30 |
OPER0191 |
|
| Probability
and Statistics |
2:00 |
OPER0192 |
|
| Supply
Chain Management |
|
|
| The
Fundamentals of Supply Chain Management |
2:00 |
OPER0501 |
|
| Supply
Chain Management Strategies |
5:30 |
OPER0502 |
|
| Supply
Chain Planning and Inventory Management |
5:00 |
OPER0503 |
|
| Supply
Chain Management and e-Business |
4:00 |
OPER0504 |
|
| Supply
Chain Transportation and Facility Design |
4:30 |
OPER0505 |
|
| |
|
|
|
| Personal Development Curriculum |
|
Back to Top |
|
| Achieving
Balance in Your Professional and Personal Life |
|
|
| Discovering
Balance |
4:00 |
PD0111 |
|
| Setting
a Course |
2:30 |
PD0112 |
|
| Managing
Time |
2:30 |
PD0113 |
|
| Coping
with Stress |
3:00 |
PD0114 |
|
| Committing
to Self |
3:30 |
PD0115 |
|
| Keeping
Your Balance |
2:00 |
PD0116 |
|
| Balancing
Your Professional Life Simulation |
0:30 |
PD0110 |
|
| Achieving
Organizational Excellence Through Critical Thinking |
|
|
| The
Role of Critical Thinking in Organizations |
4:00 |
PD0251 |
|
| Developing
Fundamental Critical Thinking Skills |
3:00 |
PD0252 |
|
| Strategies
for Facilitating Critical Thinking |
4:30 |
PD0253 |
|
| Critical
Thinking Skills for Managing |
3:30 |
PD0254 |
|
| Organizational
Scope of Critical Thinking |
3:30 |
PD0255 |
|
| Critical
Thinking Strategies Simulation |
0:30 |
PD0250 |
|
| Breakthrough
Strategies for a Web Economy |
|
|
| Breakthrough
Strategies |
2:30 |
PD0221 |
|
| Solution
Thinking for Breakthrough Decisions |
2:30 |
PD0222 |
|
| Breakthrough
Innovation |
3:00 |
PD0223 |
|
| Enabling
Breakthrough Creativity |
2:30 |
PD0224 |
|
| Breakthrough
Motivation |
2:30 |
PD0225 |
|
| Different
Intelligences for Business Breakthroughs |
2:30 |
PD0226 |
|
| Business
Professionalism |
|
|
| Personal
Accountability: Working for Your Inner Boss |
2:30 |
PD0261 |
|
| Self-empowerment:
Managing from Within |
2:30 |
PD0262 |
|
| Goals
and Goal Setting |
2:00 |
PD0263 |
|
| Developing
a Positive Attitude |
2:30 |
PD0264 |
|
| Successful
Lifelong Learning |
2:30 |
PD0265 |
|
| Creativity
and Innovation |
|
|
| The
Creative Process at Work |
2:30 |
PD0201 |
|
| Brainstorming
and Promoting Creative Thinking |
2:00 |
PD0202 |
|
| Creativity
and Innovation in the Workplace |
|
|
| The
Foundations of Creativity and Innovation |
4:30 |
PD0031 |
|
| Generating
Creative and Innovative Ideas |
3:30 |
PD0032 |
|
| Evaluating
Creative and Innovative Ideas |
3:30 |
PD0033 |
|
| Implementing
Creative and Innovative Ideas |
5:00 |
PD0034 |
|
| Creativity
and Innovation in the Workplace Simulation |
0:30 |
PD0030 |
|
| Dealing
with Organizational Change |
|
|
| Perspectives
on Organizational Change |
3:00 |
PD0191 |
|
| Being
Prepared for Change |
3:30 |
PD0192 |
|
| Communicating
during Organizational Change |
3:30 |
PD0193 |
|
| Dealing
with Organizational Change Simulation |
0:30 |
PD0190 |
|
| Ethics
in Business |
|
|
| Ethical
Decision Making |
3:30 |
PD0171 |
|
| Managerial
Business Ethics |
2:30 |
PD0172 |
|
| Organizational
Ethics |
3:30 |
PD0173 |
|
| Corporate
Social Responsibility |
3:00 |
PD0174 |
|
| Ethics
in Business Simulation |
0:30 |
PD0170 |
|
| Fast-tracking
Your Career |
|
|
| Get
Your Career on the Fast Track |
2:30 |
PD0131 |
|
| Basic
Business Skills to Get You on the Fast Track |
2:30 |
PD0132 |
|
| Communication
Skills to Fast-track Your Career |
2:30 |
PD0133 |
|
| Interpersonal
Skills on the Fast Track |
2:30 |
PD0134 |
|
| The
Boss Factor |
3:00 |
PD0135 |
|
| Improving
Your Image |
3:00 |
PD0136 |
|
| Fast-tracking
Your Career Simulation |
0:30 |
PD0130 |
|
| Living
a Balanced Life |
|
|
| Finding
Your Life Balance |
4:30 |
PD0181 |
|
| Success
over Stress |
4:30 |
PD0182 |
|
| Strategies
for Better Balance |
5:00 |
PD0183 |
|
| Living
a Balanced Life Simulation |
0:30 |
PD0180 |
|
| Managing
Yourself through Change |
|
|
| The
Effects of Organizational Change |
3:00 |
PD0331 |
|
| Making
the Change |
2:30 |
PD0332 |
|
| The
Paradigm Shift of Change |
2:30 |
PD0333 |
|
| Managing
Yourself Through Change Simulation |
0:30 |
PD0330 |
|
| Overcoming
Overload - Managing Memory and Time |
|
|
| Time as
a Resource |
2:30 |
PD0121 |
|
| Eliminate
the Time Wasters |
3:00 |
PD0122 |
|
| Organize
to Remember |
2:00 |
PD0123 |
|
| Create
Your Time and Memory Management Program |
2:00 |
PD0124 |
|
| Planning
Your Personal Finances |
|
|
| Managing
Your Cash Flow and Credit |
2:30 |
PD0141 |
|
| Homes
and Vacation Homes |
3:00 |
PD0142 |
|
| Tax
Planning |
5:30 |
PD0143 |
|
| Determining
Your Insurance Needs |
2:30 |
PD0144 |
|
| Financing
Your Family's Education |
2:30 |
PD0145 |
|
| Investing
Wisely |
2:30 |
PD0146 |
|
| Planning
for Retirement and Retirement Accounts |
2:30 |
PD0147 |
|
| Separation
and Divorce |
2:00 |
PD0148 |
|
| Basic
Estate Planning |
2:30 |
PD0149 |
|
| Planning
Your Personal Finances Simulation |
0:30 |
PD0140 |
|
| Financial
Planning for Couples Simulation |
0:30 |
PD014S |
|
| Problem
Solving and Decision Making |
|
|
| Problem
Solving: Foundations |
1:30 |
PD0211 |
|
| Problem
Solving for Common Business Challenges |
1:00 |
PD0212 |
|
| Decision-making
Fundamentals |
2:00 |
PD0213 |
|
| Problem-solving
and Decision-making for Business |
|
|
| Foundations
of Effective Thinking |
3:30 |
PD0231 |
|
| Framing
the Problem |
3:00 |
PD0232 |
|
| Generating
Alternatives in Problem Solving |
2:30 |
PD0233 |
|
| Dynamic
Decision Making |
2:30 |
PD0234 |
|
| Implementing
and Evaluating a Decision |
3:00 |
PD0235 |
|
| Problem
Solving and Decision Making in Groups |
2:30 |
PD0236 |
|
| Creative
Problem Solving and Effective Thinking Simulation |
0:30 |
PD0230 |
|
| Rational
Problem Solving and Decision-making Simulation |
0:30 |
PD023S |
|
| Taking
Control of Your Workday |
|
|
| Analyze
Your Use of Time |
2:00 |
PD0101 |
|
| Set
Goals and Prioritize Your Use of Time |
2:00 |
PD0102 |
|
| Major
Time Management Challenges |
3:00 |
PD0103 |
|
| Taking
Control of Your Workday Simulation |
0:30 |
PD0100 |
|
| Working
More Effectively - Taking Control of Your Time |
|
|
| You and
Your Time |
5:00 |
PD0151 |
|
| Techniques
for Better Time Management |
4:30 |
PD0152 |
|
| Developing
Good Time Management Habits |
4:30 |
PD0153 |
|
| Working
More Effectively Simulation |
0:30 |
PD0150 |
|
| Working
without a Net - The Business of Risk |
|
|
| Risk
Basics |
2:00 |
PD0241 |
|
| Approaches
to Risk Management |
2:00 |
PD0242 |
|
| Decisions
and Risk |
2:00 |
PD0243 |
|
| Strategic
Planning and Risk Management |
2:30 |
PD0244 |
|
| Risk
Strategies: The Cutting Edge |
2:30 |
PD0245 |
|
| Working
without a Net: Decisions Simulation |
0:30 |
PD0240 |
|
| |
|
|
|
| Sales Curriculum |
|
Back to Top |
|
| Territorial
Account Sales Skills |
|
|
| The
Territorial Account Sales Approach |
3:00 |
SALE0111 |
|
| Understanding
Your Target Customer's Business |
3:30 |
SALE0112 |
|
| Effectively
Using Customer-focused Research Meetings |
3:30 |
SALE0113 |
|
| Gaining
Access to Key Personnel at Your Target Accounts |
3:30 |
SALE0114 |
|
| Delivering
High-impact Territorial Account Sales (TAS) Presentations |
5:00 |
SALE0115 |
|
| Territorial
Account Sales Skills Simulation |
0:30 |
SALE0110 |
|
| Field
Sales Skills |
|
|
| Field
Sales Foundations |
3:30 |
SALE0101 |
|
| Planning
Your Field Sales Approach |
4:30 |
SALE0102 |
|
| Applying
Your Field Sales Approach |
4:00 |
SALE0103 |
|
| Completing
Your Field Sales Approach |
3:30 |
SALE0104 |
|
| Field
Sales Skills Simulation |
0:30 |
SALE0100 |
|
| Inside
Sales Skills |
|
|
| Preparing
for Outbound Sales Calls |
6:00 |
SALE0121 |
|
| Initiating
Outbound Sales Calls |
3:30 |
SALE0122 |
|
| Completing
Outbound Sales Calls |
5:00 |
SALE0123 |
|
| Preparing
for Inbound Sales Calls |
5:00 |
SALE0124 |
|
| Completing
Inbound Sales Calls |
5:00 |
SALE0125 |
|
| Inside
Sales Skills Simulation |
0:30 |
SALE0120 |
|
| Sales:
A Focus on Solutions |
|
|
| Moving
from Product Selling to Solution Selling |
2:30 |
SALE0141 |
|
| Power
Prospecting |
2:30 |
SALE0142 |
|
| Finding
the Pain You Can Cure |
3:30 |
SALE0143 |
|
| Influencing
Your Customer's Decision |
3:00 |
SALE0144 |
|
| Presenting
Your Solution |
3:00 |
SALE0145 |
|
| Building
Relationships for Continuing Success |
2:30 |
SALE0146 |
|
| Solution-Selling
Simulation: From Lead to Trial Period |
0:30 |
SALE0140 |
|
| Sales
Management |
|
|
| Building
a Winning Sales Team |
5:30 |
SALE0151 |
|
| Using
Business Tools to Manage Sales Teams |
3:00 |
SALE0152 |
|
| Motivating
a Winning Sales Team |
4:30 |
SALE0153 |
|
| Communicating
in Sales Teams |
2:30 |
SALE0154 |
|
| Sales
Team Management Simulation |
0:30 |
SALE0150 |
|
| SalesUniversity
Communication 101 |
|
|
| Sales
Communications Foundations |
7:00 |
SALE0431 |
|
| Sales
Communications Essentials |
7:00 |
SALE0432 |
|
| Telesales
Communications |
6:00 |
SALE0433 |
|
| Sales
Communication Techniques Simulation |
0:30 |
SALE0430 |
|
| SalesUniversity
Sales Manufacturing: A Success Model |
|
|
| Sales
Manufacturing(TM): Identifying Sales Opportunities |
5:00 |
SALE0421 |
|
| Sales
Manufacturing(TM): Sales Production |
6:00 |
SALE0422 |
|
| Sales
Manufacturing: Opportunity Development Simulation |
0:30 |
SALE0420 |
|
| SalesUniversity
Sales Math 101: Developing a Sales Plan for Success |
|
|
| Sales
Math 101: Developing a Sales Plan for Success |
4:00 |
SALE0411 |
|
| SalesUniversity
Sales Orientation: Professional Selling in the Knowledge Economy |
|
|
| The
Profession of Selling |
3:30 |
SALE0401 |
|
| Professional
Selling in the Knowledge Economy |
5:00 |
SALE0402 |
|
| Professional
Selling in the Knowledge Economy Simulation |
0:30 |
SALE0400 |
|
| Selling
at the Executive Level |
|
|
| Prepare
for Success |
3:00 |
SALE0221 |
|
| Strategic
Planning |
3:30 |
SALE0222 |
|
| Progressing
through the Complex Sale |
4:00 |
SALE0223 |
|
| Presenting
Your Proposition |
4:00 |
SALE0224 |
|
| Negotiating
to Mutual Benefit |
4:00 |
SALE0225 |
|
| From
Executive-level Sale to Strategic Partnership |
4:00 |
SALE0226 |
|
| Preparing
for the Executive-level Sale Simulation |
0:30 |
SALE0220 |
|
| Progressing
through the Complex Sale Simulation |
0:30 |
SALE022S |
|
| Closing
Executive-level Sales Simulation |
0:30 |
SALE022T |
|
| Strategic
Account Sales Skills |
|
|
| The
Strategic Account Sales Approach |
3:00 |
SALE0131 |
|
| Understanding
Your Customer |
3:30 |
SALE0132 |
|
| Conducting
Effective Sales Research Meetings |
3:30 |
SALE0133 |
|
| Working
with Your Customer's Key Players |
3:30 |
SALE0134 |
|
| Delivering
High-impact Sales Presentations |
6:00 |
SALE0135 |
|
| Strategic
Account Sales Skills Simulation |
0:30 |
SALE0130 |
|
| The
Sales Wheel of Success - Advanced Selling Series |
|
|
| Sales
Motivation |
3:00 |
SALE0211 |
|
| Developing
Your Full Sales Potential |
3:00 |
SALE0212 |
|
| Advanced
Sales Communication Techniques: Part One |
2:30 |
SALE0213 |
|
| Advanced
Sales Communication Techniques: Part Two |
4:00 |
SALE0214 |
|
| Maintaining
Your Customer Base |
4:00 |
SALE0215 |
|
| Expanding
Your Customer Base |
3:00 |
SALE0216 |
|
| Time is
Money: Spend It Well |
5:00 |
SALE0217 |
|
| Product
Knowledge |
3:00 |
SALE0218 |
|
| Advanced
Sales Simulation |
0:30 |
SALE0210 |
|
| |
|
|
|
| Strategic Planning Curriculum |
|
Back to Top |
|
| Competitive
Intelligence |
|
|
| Competitive
Intelligence: Planning and Direction |
1:30 |
STGY0341 |
|
| Competitive
Intelligence: Information Gathering |
1:30 |
STGY0342 |
|
| Competitive
Intelligence: Analysis & Dissemination |
2:00 |
STGY0343 |
|
| Global
Business Strategy |
|
|
| Business
Management and Strategy |
1:30 |
STGY0321 |
|
| Technology
Management and Strategy |
2:00 |
STGY0322 |
|
| How to
Write a Business Case |
|
|
| Fundamental
Components of a Business Case |
3:30 |
STGY0211 |
|
| Developing
Target Market Strategy |
2:30 |
STGY0212 |
|
| Understanding
Positioning |
3:00 |
STGY0213 |
|
| The
Marketing and Sales Plan |
3:00 |
STGY0214 |
|
| Pricing
for Profitability |
2:30 |
STGY0215 |
|
| Presenting
Your Case |
2:30 |
STGY0216 |
|
| Strategic
IT Planning |
|
|
| Setting
the Stage for IT Success |
2:30 |
STGY0221 |
|
| Strategic
Decision Making |
1:30 |
STGY0222 |
|
| IT
Challenges: Present and Future |
2:30 |
STGY0223 |
|
| Strategic
Management |
|
|
| Strategic
Management - Planning |
2:30 |
STGY0301 |
|
| Strategic
Management - Analysis and Choice |
2:00 |
STGY0302 |
|
| Strategic
Management - Corporate Implementation |
2:30 |
STGY0303 |
|
| Systems
Thinking in the 21st Century |
|
|
| What Is
Systems Thinking? |
2:30 |
STGY0401 |
|
| Building
a Healthy System |
2:30 |
STGY0402 |
|
| Systems-thinking
Models and Thinking Skills |
2:30 |
STGY0403 |
|
| System
Archetypes |
3:00 |
STGY0404 |
|
| Redesigning
Your Organization: Part I |
3:00 |
STGY0405 |
|
| Redesigning
Your Organization: Part II |
3:00 |
STGY0406 |
|
| Taking
Systems Thinking into Your Personal Life |
3:00 |
STGY0407 |
|
| Technology
Forecasting |
|
|
| Technology
Forecasting |
3:00 |
STGY0311 |
|
| The
Fundamentals of Globalization |
|
|
| Globalization
and Our Changing World |
1:30 |
STGY0351 |
|
| Globalization
and Your Company |
4:00 |
STGY0352 |
|
| The
Process of Globalizing a Product or Service |
3:30 |
STGY0353 |
|
| Managing
from a Global Viewpoint |
4:30 |
STGY0354 |
|
| Value-Chain
Analysis to Create Competitive Advantage |
|
|
| Value
Chain: Structure and Analysis |
2:00 |
STGY0331 |
|
| Cost
Advantage via Value Chain Analysis |
1:30 |
STGY0332 |
|
| Differentiation
Advantage via Value Chain Analysis |
2:30 |
STGY0333 |
|
| Focus
Advantage via Value Chain Analysis |
2:30 |
STGY0334 |
|
| |
|
|
|
| Team Building Curriculum |
|
Back to Top |
|
| 9
Traits of Highly Successful Work Teams |
|
|
| Establishing
a Shared Purpose |
1:00 |
TEAM0101 |
|
| Forging
Shared Team Operational Values |
1:00 |
TEAM0102 |
|
| Clarifying
Team Roles and Procedures |
1:00 |
TEAM0103 |
|
| Conducting
Effective Team Meetings |
1:30 |
TEAM0104 |
|
| Making
Effective Team Decisions |
1:30 |
TEAM0105 |
|
| Confronting
and Resolving Conflict |
2:00 |
TEAM0106 |
|
| Conducting
Self-assessments |
2:00 |
TEAM0107 |
|
| Seeking
Organizational Integration |
2:00 |
TEAM0108 |
|
| Sharing
Rewards and Celebrating |
1:00 |
TEAM0109 |
|
| Creating
High-performance On-site and Virtual Teams |
|
|
| Launching
Successful On-site and Virtual Teams |
5:30 |
TEAM0151 |
|
| Leading
Successful On-site Teams |
5:00 |
TEAM0152 |
|
| Leading
Virtual Teams |
5:00 |
TEAM0153 |
|
| Facilitating
On-site and Virtual Teams |
4:30 |
TEAM0154 |
|
| Creating
High-performance On-site Teams Simulation |
0:30 |
TEAM0150 |
|
| Leading
Virtual Teams Simulation |
0:30 |
TEAM015S |
|
| Cultivating
a High-performance Project Team |
|
|
| Building
a High-performance Team |
2:00 |
TEAM0141 |
|
| Harnessing
Collective Knowledge |
2:30 |
TEAM0142 |
|
| Managing
a Project with Your Team |
3:00 |
TEAM0143 |
|
| Revving
up Your High-performance Project Team |
2:30 |
TEAM0144 |
|
| Maintaining
Project Team Peak Performance |
2:30 |
TEAM0145 |
|
| Fixing
Broken Teams |
2:30 |
TEAM0146 |
|
| Cultivating
a High-performance Project Team Simulation |
0:30 |
TEAM0140 |
|
| How to
Lead a Team |
|
|
| Foundations
for Building Effective Teams |
1:30 |
TEAM0111 |
|
| Team
Facilitation and Decision-Making |
2:30 |
TEAM0112 |
|
| Dealing
with Team Conflict |
2:30 |
TEAM0113 |
|
| Team
Leadership |
1:30 |
TEAM0114 |
|
| How to
Make Cross-Functional Teams Work |
|
|
| Determine
Need and Select the Project Manager |
2:30 |
TEAM0121 |
|
| Select,
Evaluate, and Fund Cross-functional Teams |
3:30 |
TEAM0122 |
|
| Developing
the Cross-functional Team |
3:30 |
TEAM0123 |
|
| Achieving
Results as a Cross-functional Team |
3:00 |
TEAM0124 |
|
| Making
Teams Work: Capitalizing on Conflict |
|
|
| Team
Conflict: The Seeds of Dissent |
3:30 |
TEAM0211 |
|
| Analyzing
Workplace War Zones |
2:30 |
TEAM0212 |
|
| Getting
Past Clashes: Valuing Team Diversity |
2:30 |
TEAM0213 |
|
| Conquering
Conflict through Communication |
3:00 |
TEAM0214 |
|
| The
Path to Peace and Harmony |
2:30 |
TEAM0215 |
|
| Manager's
Performance Guide - Team Conflict Skills |
1:30 |
TEAM0216 |
|
| Making
Teams Work Simulation |
0:30 |
TEAM0210 |
|
| Managing
and Leading the Virtual Team |
|
|
| Virtual
Team Basics |
3:30 |
TEAM0221 |
|
| Virtual
Team Communication |
4:00 |
TEAM0222 |
|
| Collaboration
in Virtual Teams |
3:30 |
TEAM0223 |
|
| Virtual
Project Management |
2:00 |
TEAM0224 |
|
| Virtual
Team Leadership |
3:30 |
TEAM0225 |
|
| Learning
Organizations and the Virtual Team |
3:00 |
TEAM0226 |
|
| Managing
and Leading the Virtual Team Simulation |
0:30 |
TEAM0220 |
|
| Participating
in a Project Team |
|
|
| The
Self-directed Project Team Member |
2:30 |
TEAM0131 |
|
| Project
Team Communication Skills |
3:00 |
TEAM0132 |
|
| Team-building
Is an Inside Job |
3:00 |
TEAM0133 |
|
| Troubleshooting
for Project Teams |
3:00 |
TEAM0134 |
|
| The
Project Team Star Player |
3:00 |
TEAM0135 |
|
| Honing
Your Leadership Skills |
3:00 |
TEAM0136 |
|
| Participating
in a Project Team Simulation |
0:30 |
TEAM0130 |
|
| Participating
in Teams |
|
|
| Effective
Team-building Strategies |
4:00 |
TEAM0171 |
|
| Effectively
Communicating in Teams |
3:00 |
TEAM0172 |
|
| The
Individual's Role in a Team |
3:30 |
TEAM0173 |
|
| Participating
in Teams Simulation |
0:30 |
TEAM0170 |
|
| |
|
|
| Project Management Curriculum |
|
Back to Top |
|
| Project
Management Essentials - (PMBOK Guide - Third Edition-aligned) |
|
|
| An
Introduction to Project Management |
2:30 |
PROJ0511 |
|
| Project
Life Cycles and Stakeholders |
2:00 |
PROJ0512 |
|
| Introduction
to Project Process Groups and Initiating a Project |
1:30 |
PROJ0513 |
|
| Project
Planning |
2:30 |
PROJ0514 |
|
| Executing,
Monitoring & Controlling, and Closing a Project |
1:30 |
PROJ0515 |
|
| Project
Integration Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Initiating
a Project and Preparing the Project Plan |
2:30 |
PROJ0521 |
|
| Project
Integration: Executing and Completing a Project |
2:00 |
PROJ0522 |
|
| Project
Scope Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Planning
Project Scope |
1:30 |
PROJ0531 |
|
| Controlling
Project Scope |
2:00 |
PROJ0532 |
|
| Project
Time Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Elements
of Project Time Management |
2:30 |
PROJ0541 |
|
| Project
Scheduling |
3:00 |
PROJ0542 |
|
| Project
Cost Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Estimating
Activity Costs |
1:30 |
PROJ0551 |
|
| Budgeting
and Controlling Costs |
2:00 |
PROJ0552 |
|
| Project
Quality Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Planning
for Quality |
2:00 |
PROJ0561 |
|
| Performing
Quality Assurance and Control |
2:30 |
PROJ0562 |
|
| Project
Human Resources Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Elements
of Project Human Resource Management |
1:30 |
PROJ0571 |
|
| Implementing
Project Human Resource Management |
2:30 |
PROJ0572 |
|
| Project
Communications Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Communications
Planning and Information Distribution |
2:30 |
PROJ0581 |
|
| Performance
Reporting and Stakeholder Management |
2:00 |
PROJ0582 |
|
| Project
Risk Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Planning
and Identifying Project Risk |
2:30 |
PROJ0591 |
|
| Analyzing
Project Risk |
2:00 |
PROJ0592 |
|
| Responding
to and Controlling Project Risk |
3:00 |
PROJ0593 |
|
| Project
Procurement Management (PMBOK Guide - Third Edition-aligned) |
|
|
| Planning
Project Procurement and Requesting Seller Responses |
2:30 |
PROJ0601 |
|
| Choosing
Sellers and Administering and Closing Contracts |
2:30 |
PROJ0602 |
|
| Advanced
Project Management - Project Communications Management (PMBOK-aligned) |
|
|
| Project
Communications Planning |
2:00 |
PROJ0281 |
|
| Project
Performance Reporting |
2:30 |
PROJ0282 |
|
| Project
Information Distribution & Closure |
2:00 |
PROJ0283 |
|
| Advanced
Project Management - Project Cost (PMBOK-aligned) |
|
|
| Project
Resource Planning |
2:00 |
PROJ0251 |
|
| Project
Cost Estimating and Budgeting |
3:00 |
PROJ0252 |
|
| Project
Cost Control |
2:00 |
PROJ0253 |
|
| Advanced
Project Management - Project HR Management (PMBOK-aligned) |
|
|
| Project
Organizational Planning |
2:30 |
PROJ0271 |
|
| Project
Staff Acquisition |
2:30 |
PROJ0272 |
|
| Project
Team Development |
3:00 |
PROJ0273 |
|
| Advanced
Project Management - Project Integration Management (PMBOK-aligned) |
|
|
| Project
Plan Development |
2:00 |
PROJ0221 |
|
| Project
Plan Execution and Overall Change Control |
2:00 |
PROJ0222 |
|
| Advanced
Project Management - Project Procurement Management (PMBOK-aligned) |
|
|
| Project
Procurement Planning |
2:00 |
PROJ0301 |
|
| Project
Solicitation |
2:00 |
PROJ0302 |
|
| Project
Source Selection |
2:00 |
PROJ0303 |
|
| Project
Contract Management |
3:00 |
PROJ0304 |
|
| Advanced
Project Management - Project Quality Management (PMBOK-aligned) |
|
|
| Project
Quality Planning |
2:30 |
PROJ0261 |
|
| Project
Quality Assurance |
2:30 |
PROJ0262 |
|
| Project
Quality Control |
2:30 |
PROJ0263 |
|
| Advanced
Project Management - Project Risk Management (PMBOK-aligned) |
|
|
| Project
Risk Identification |
2:00 |
PROJ0291 |
|
| Project
Risk Quantification |
4:00 |
PROJ0292 |
|
| Project
Risk Response Development and Control |
1:30 |
PROJ0293 |
|
| Advanced
Project Management - Project Scope Management (PMBOK-aligned) |
|
|
| Project
Scope Management: Initiation and Planning |
2:30 |
PROJ0231 |
|
| Project
Scope Management: Defining Scope |
2:00 |
PROJ0232 |
|
| Project
Scope Management: Controlling Change |
1:30 |
PROJ0233 |
|
| Advanced
Project Management - Project Time Management (PMBOK-aligned) |
|
|
| Project
Activity Planning |
3:00 |
PROJ0241 |
|
| Project
Activity Duration Estimating |
1:30 |
PROJ0242 |
|
| Project
Schedule Development |
3:00 |
PROJ0243 |
|
| Project
Schedule Control |
3:00 |
PROJ0244 |
|
| Advanced
Project Scope, Time and Cost Management (PMBOK-aligned) |
|
|
| Managing
Project Scope |
3:00 |
PROJ0211 |
|
| Project
Constraints and Risks |
2:30 |
PROJ0212 |
|
| Project
Time Management |
2:30 |
PROJ0213 |
|
| Project
Cost Accounting |
1:30 |
PROJ0214 |
|
| Professional
Project Management - (non-certification) |
|
|
| Defining
Projects |
3:00 |
PROJ0021 |
|
| Essential
Project Management Tools |
2:30 |
PROJ0022 |
|
| Computer-assisted
Project Planning |
3:00 |
PROJ0023 |
|
| Building
the Project Team |
3:00 |
PROJ0024 |
|
| Leading
the Successful Project Team |
2:30 |
PROJ0025 |
|
| Completing
the Project |
2:30 |
PROJ0026 |
|
| Professional
Project Management - (non-certification) |
|
|
| Defining
Projects [PROJ0101] |
3:00 |
PROJ0101 |
|
| Essential
Project Management Tools [PROJ0102] |
2:30 |
PROJ0102 |
|
| Computer-assisted
Project Planning [PROJ0103] |
3:00 |
PROJ0103 |
|
| Building
the Project Team [PROJ0104] |
3:00 |
PROJ0104 |
|
| Leading
the Successful Project Team [PROJ0105] |
2:30 |
PROJ0105 |
|
| Completing
the Project [PROJ0106] |
2:30 |
PROJ0106 |
|
| Professional
Project Management Fundamentals (PMBOK-aligned) |
|
|
| Project
Management Context and Processes |
2:30 |
PROJ0111 |
|
| Project
Integration, Scope, and Time Management |
2:30 |
PROJ0112 |
|
| Project
Cost and Quality Management |
2:30 |
PROJ0113 |
|
| Project
Human Resources and Communications |
2:30 |
PROJ0114 |
|
| Project
Risk and Procurement Management |
1:30 |
PROJ0115 |
|
| Manager's
Performance Guide - Project Management |
1:30 |
PROJ0116 |
|
| Project
Communications Management (PMBOK 2000-aligned) |
|
|
| Project
Communications Planning (PMBOK 2000-aligned) |
3:00 |
PROJ0481 |
|
| Project
Performance Reporting (PMBOK 2000) |
2:30 |
PROJ0482 |
|
| Project
Information Distribution and Closure (PMBOK 2000) |
2:00 |
PROJ0483 |
|
| Project
Communications Management Simulation |
0:30 |
PROJ0480 |
|
| Project
Cost Management (PMBOK 2000-aligned) |
|
|
| Project
Resource Planning (PMBOK 2000) |
2:00 |
PROJ0451 |
|
| Project
Cost Estimating and Budgeting (PMBOK 2000) |
3:30 |
PROJ0452 |
|
| Project
Cost Control (PMBOK 2000) |
2:30 |
PROJ0453 |
|
| Project
Human Resources Management (PMBOK 2000-aligned) |
|
|
| Project
Organizational Planning (PMBOK 2000) |
2:30 |
PROJ0471 |
|
| Project
Staff Acquisition (PMBOK 2000) |
2:30 |
PROJ0472 |
|
| Project
Team Development (PMBOK 2000) |
3:00 |
PROJ0473 |
|
| Project
Integration Management (PMBOK 2000-aligned) |
|
|
| Project
Plan Development (PMBOK 2000) |
3:30 |
PROJ0421 |
|
| Project
Plan Execution (PMBOK 2000) |
4:30 |
PROJ0422 |
|
| Project
Integrated Change Control (PMBOK 2000) |
4:30 |
PROJ0423 |
|
| Project
Management Basics for Business Professionals (PMBOK 2000-aligned) |
|
|
| Project
Initiation |
6:30 |
PROJ0001 |
|
| Project
Planning |
5:00 |
PROJ0002 |
|
| Project
Execution |
6:00 |
PROJ0003 |
|
| Project
Controlling |
7:30 |
PROJ0004 |
|
| Project
Closing |
6:30 |
PROJ0005 |
|
| Project
Management Basics: Scheduling Simulation |
0:30 |
PROJ000S |
|
| Project
Management for IT Professionals |
|
|
| Introduction
to IT Project Management |
4:00 |
PROJ0351 |
|
| Functions
of IT Project Managers |
4:30 |
PROJ0352 |
|
| The
Life Cycle of an IT Project |
5:00 |
PROJ0353 |
|
| Managing
the Execution and Control of IT Projects |
5:30 |
PROJ0354 |
|
| Managing
Efficiencies of IT Projects |
4:30 |
PROJ0355 |
|
| Project
IT Management Simulation - The Early Stages |
0:30 |
PROJ0350 |
|
| Project
IT Management Simulation - Design to Rollout |
0:30 |
PROJ035S |
|
| Project
Management Professional Responsibility |
|
|
| Ethics
and Professional Knowledge |
3:00 |
PROJ0041 |
|
| Stakeholder
Interests and Cultural Diversity |
3:00 |
PROJ0042 |
|
| Project
Procurement Planning (PMBOK 2000-aligned) |
|
|
| Project
Procurement Planning (PMBOK 2000) |
2:00 |
PROJ0501 |
|
| Project
Solicitation (PMBOK 2000) |
3:00 |
PROJ0502 |
|
| Project
Source Selection (PMBOK 2000) |
3:00 |
PROJ0503 |
|
| Project
Contract Management (PMBOK 2000) |
3:00 |
PROJ0504 |
|
| Project
Quality Management (PMBOK 2000-aligned) |
|
|
| Project
Quality Planning (PMBOK 2000) |
2:30 |
PROJ0461 |
|
| Project
Quality Assurance (PMBOK 2000) |
2:30 |
PROJ0462 |
|
| Project
Quality Control (PMBOK 2000) |
4:00 |
PROJ0463 |
|
| Project
Risk Management (PMBOK 2000-aligned) |
|
|
| Project
Risk Planning and Identification |
5:00 |
PROJ0491 |
|
| Project
Qualitative Risk Analysis (PMBOK 2000) |
4:00 |
PROJ0492 |
|
| Project
Quantitative Risk Analysis (PMBOK 2000) |
4:00 |
PROJ0493 |
|
| Project
Risk Response Planning (PMBOK 2000) |
6:30 |
PROJ0494 |
|
| Project
Risk Monitoring and Control (PMBOK 2000) |
5:30 |
PROJ0495 |
|
| Project
Risk Management Simulation |
0:30 |
PROJ0490 |
|
| Project
Scope Management (PMBOK 2000-aligned) |
|
|
| Project
Initiation and Planning (PMBOK 2000) |
3:30 |
PROJ0431 |
|
| Project
Scope Definition (PMBOK 2000) |
4:00 |
PROJ0432 |
|
| Project
Scope Verification and Change Control |
4:30 |
PROJ0433 |
|
| Project
Time Management (PMBOK 2000-aligned) |
|
|
| Project
Activity Planning (PMBOK 2000) |
4:00 |
PROJ0441 |
|
| Project
Activity Duration Estimating (PMBOK 2000) |
1:30 |
PROJ0442 |
|
| Project
Schedule Development (PMBOK 2000) |
3:00 |
PROJ0443 |
|
| Project
Schedule Control (PMBOK 2000) |
3:00 |
PROJ0444 |
|
| Strategic
Project Management for IT Projects |
|
|
| Strategic
Planning and Positioning for IT Projects |
5:00 |
PROJ0361 |
|
| Strategic
Approaches to Managing IT Projects |
5:00 |
PROJ0362 |
|
| Estimating
the IT Project Work Effort |
5:30 |
PROJ0363 |
|
| IT
Project Leadership, Authority & Accountability |
6:00 |
PROJ0364 |
|
| Managing
Multiple IT Projects |
5:30 |
PROJ0365 |
|
| Cost
Management and IT Project Trade-offs |
4:30 |
PROJ0366 |
|
| Planning
Strategic IT Projects Simulation |
0:30 |
PROJ0360 |
|
| |
|
|
|
| IT
End-User Curricula |
|
| |
|
|
|
| Adobe Acrobat 5 |
|
Back to Top |
|
| Adobe
Acrobat 5.0 Getting Started |
|
|
| Getting
Started with Adobe Acrobat 5.0 |
2:00 |
35669_eng |
|
| Adobe
Acrobat 5.0 Up and Running |
|
|
| Up and
Running with Adobe Acrobat 5.0 |
2:00 |
35672_eng |
|
| |
|
|
|
| CompTIA IT Project+ |
|
Back to Top |
|
| Scope
Definition for Project Managers |
4:25 |
68780_eng |
|
| Project
Planning |
5:45 |
68864_eng |
|
| Project
Execution and Closure |
3:15 |
68891_eng |
|
| |
|
|
|
| Computing for Beginners |
|
Back to Top |
|
| Basic
IT Concepts II |
3:00 |
ECDL02E |
|
| |
|
|
|
| Desktop Best Practices |
|
Back to Top |
|
| Information
Security Best Practices for Business Users |
|
|
| Introduction
to information security |
1:40 |
216913_eng |
|
| Operational
information security |
1:30 |
217983_eng |
|
| Malicious
code and information security |
1:40 |
217043_eng |
|
| Information
security and the Internet |
1:40 |
216960_eng |
|
| |
|
|
|
| ECDL - European Computer Driving License |
|
Back to Top |
|
| ICDL -
International Computer Driving License/ECDL/ICDL 3 |
|
|
| Basic
Concepts of Information Technology (non-audio) |
4:40 |
70073_eng |
|
| Using
the Computer and Managing Files (non-audio) |
5:30 |
71987_eng |
|
| Word
Processing in Microsoft Word 2002 (non-audio) |
8:45 |
71988_eng |
|
| Spreadsheets
in Microsoft Excel 2002 (non-audio) |
7:25 |
71989_eng |
|
| Database
in Microsoft Access 2002 (non-audio) |
6:30 |
71990_eng |
|
| Presentation
in Microsoft PowerPoint 2002 (non-audio) |
6:30 |
71991_eng |
|
| Information
and Communication (non-audio) |
6:15 |
71992_eng |
|
| Basic
Concepts of Information Technology |
4:40 |
116304_eng |
|
| Using
the Computer and Managing Files |
4:20 |
116322_eng |
|
| Word
Processing in Microsoft Word 2002 |
8:45 |
116343_eng |
|
| Spreadsheets
in Microsoft Excel 2002 |
7:25 |
116397_eng |
|
| Database
in Microsoft Access 2002 |
6:30 |
116929_eng |
|
| Presentation
in Microsoft PowerPoint 2002 |
6:30 |
116965_eng |
|
| Information
and Communication |
5:15 |
117011_eng |
|
| |
|
|
|
| ECDL/ICDL
Module 1: Basic Concepts of Information Technology I |
3:00 |
ECD01SE |
|
| ECDL/ICDL
Module 1: Basic Concepts of Information Technology II |
3:00 |
ECD02SE |
|
| ECDL/ICDL
Module 2: Using the Computer and Managing Files |
4:00 |
ECD03SE |
|
| ECDL/ICDL
Module 3: Word Processing in Microsoft Word 2000 I |
5:00 |
ECD04SE |
|
| ECDL/ICDL
Module 3: Word Processing in Microsoft Word 2000 II |
4:00 |
ECD05SE |
|
| ECDL/ICDL
Module 4: Spreadsheets in Microsoft Excel 2000 I |
4:00 |
ECD06SE |
|
| ECDL/ICDL
Module 4: Spreadsheets in Microsoft Excel 2000 II |
3:00 |
ECD07SE |
|
| ECDL/ICDL
Module 5: Database in Microsoft Access 2000 I |
4:00 |
ECD08SE |
|
| ECDL/ICDL
Module 5: Database in Microsoft Access 2000 II |
4:00 |
ECD09SE |
|
| ECDL/ICDL
Module 6: Presentation in Microsoft PowerPoint 2000 I |
4:00 |
ECD10SE |
|
| ECDL/ICDL
Module 6: Presentation in Microsoft PowerPoint 2000 II |
3:00 |
ECD11SE |
|
| ECDL/ICDL
Module 7: Information and Communication |
4:00 |
ECD12SE |
|
| |
|
|
|
| ECDL/ICDL
4 Module 1: Concepts of Information Technology (IT) |
|
|
| ECDL/ICDL
4 Module 1: Concepts of Information Technology (IT) - Computers and IT |
2:40 |
208386_eng |
|
| ECDL/ICDL
4 Module 1: Concepts of Information Technology (IT) - IT in Daily Life |
2:00 |
208426_eng |
|
| ECDL/ICDL
4 Module 2: Using the Computer and Managing Files |
|
|
| ECDL/ICDL
4 Module 2: Using the Computer and Managing Files - Using Windows XP |
2:35 |
209091_eng |
|
| ECDL/ICDL
4 Module 2: Using the Computer and Managing Files - Files and Folders |
2:00 |
210026_eng |
|
| ECDL/ICDL
4 Module 2: Using the Computer and Managing Files - Customization |
2:00 |
210027_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing with Microsoft Word 2003 |
|
|
| ECDL/ICDL
4 Module 3: Word Processing - Getting Started with Word 2003 |
2:20 |
212610_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing - Word 2003 Text and Paragraphs |
2:00 |
212620_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing - Editing and Printing in Word 2003 |
2:20 |
212629_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing - Formatting and Editing in Word 2003 |
2:20 |
212639_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing - Working with Documents in Word 2003 |
1:15 |
212649_eng |
|
| ECDL/ICDL
4 Module 3: Word Processing - Tables and Graphics in Word 2003 |
2:30 |
212656_eng |
|
| ECDL/ICDL
4 Module 4: Spreadsheets with Microsoft Excel 2003 |
|
|
| ECDL/ICDL
4 Module 4: Spreadsheets - Basic Features of Excel 2003 |
3:20 |
210894_eng |
|
| ECDL/ICDL
4 Module 4: Spreadsheets - Formatting Data in Excel 2003 |
1:55 |
210895_eng |
|
| ECDL/ICDL
4 Module 4: Spreadsheets - Printing and Using Charts in Excel 2003 |
3:00 |
210896_eng |
|
| ECDL/ICDL
4 Module 4: Spreadsheets - Formulas and Functions in Excel 2003 |
2:10 |
210897_eng |
|
| ECDL/ICDL
4 Module 5: Database with Microsoft Access 2003 |
|
|
| ECDL/ICDL
4 Module 5: Database - Getting Started with Access 2003 |
2:40 |
210475_eng |
|
| ECDL/ICDL
4 Module 5: Database - Basic Access 2003 Tables |
3:15 |
210582_eng |
|
| ECDL/ICDL
4 Module 5: Database - Basic Access 2003 Forms |
2:15 |
210684_eng |
|
| ECDL/ICDL
4 Module 5: Database - Access 2003 Queries and Reports |
2:35 |
210721_eng |
|
| ECDL/ICDL
4 Module 6: Presentations with Microsoft PowerPoint 2003 |
|
|
| ECDL/ICDL
4 Module 6: Presentation - Introducing PowerPoint 2003 |
2:40 |
211781_eng |
|
| ECDL/ICDL
4 Module 6: Presentation - Slide Layout and Design in PowerPoint 2003 |
2:25 |
211815_eng |
|
| ECDL/ICDL
4 Module 6: Presentation - Charts and Multimedia in PowerPoint 2003 |
1:25 |
211839_eng |
|
| ECDL/ICDL
4 Module 6: Presentation - Finalizing Presentations in PowerPoint 2003 |
2:10 |
211857_eng |
|
| ECDL/ICDL
4 Module 7: Information and Communication |
|
|
| ECDL/ICDL
4 Module 7: Information and Communication - Using IE 6 |
3:20 |
210559_eng |
|
| ECDL/ICDL
4 Module 7: Information and Communication - Using Web Sites in IE 6 |
2:20 |
210573_eng |
|
| ECDL/ICDL
4 Module 7: Information and Communication - Introducing Outlook 2003 |
2:20 |
210848_eng |
|
| ECDL/ICDL
4 Module 7: Information and Communication - Outlook 2003 E-mail |
2:40 |
210849_eng |
|
| ECDL/ICDL
4 Module 7: Information and Communication - Outlook 2003 Messages |
2:00 |
211028_eng |
|
| |
|
|
|
| Home and Personal |
|
Back to Top |
|
| Digital
Photography |
|
|
| Using a
Digital Camera |
1:30 |
59476_eng |
|
| Digital
Video Editing with MGI VideoWave 5 |
|
|
| Features
and Uses of VideoWave 5 |
2:20 |
73318_eng |
|
| Hewlett-Packard
Digital Photography |
|
|
| Digital
Photography from HP |
1:20 |
71952_eng |
|
| Home
Networking with Microsoft Windows XP |
|
|
| Home
Networking with Microsoft Windows XP |
1:00 |
66335_eng |
|
| Intuit
QuickBooks 2001 |
|
|
| Introduction
to QuickBooks 2001 |
1:00 |
31614_eng |
|
| Getting
Ahead with QuickBooks 2001 |
1:00 |
33836_eng |
|
| Intuit
Quicken 2002 Deluxe |
|
|
| Working
with Quicken 2002 Deluxe |
2:40 |
68452_eng |
|
| Intuit
Quicken 2003 Deluxe |
|
|
| Managing
Personal Finances with Quicken 2003 Deluxe |
2:40 |
99993_eng |
|
| Intuit
Quicken TurboTax 2001 |
|
|
| Using
TurboTax 2001 |
1:40 |
66025_eng |
|
| Jasc
Paint Shop Pro 7: Getting Started |
|
|
| Getting
Started with Paint Shop Pro 7 |
2:00 |
33871_eng |
|
| Jasc
Paint Shop Pro 7: Up and Running |
|
|
| Up and
Running with Paint Shop Pro 7 |
2:00 |
33877_eng |
|
| Macromedia
FreeHand 10: Foundation |
|
|
| Basic
Concepts of FreeHand 10 |
3:40 |
69361_eng |
|
| Documents
in FreeHand 10 |
1:00 |
69440_eng |
|
| Objects
in FreeHand 10 |
2:20 |
69678_eng |
|
| Microsoft
Internet Explorer 6 |
|
|
| Fundamentals
of Internet Explorer 6 (non-audio) |
3:20 |
63364_eng |
|
| Moving
on with Internet Explorer 6 (non-audio) |
2:40 |
63365_eng |
|
| Microsoft
Money 2001 |
|
|
| Getting
Started with Microsoft Money 2001 |
2:00 |
31584_eng |
|
| Microsoft
Money 2002 |
|
|
| Working
with Money 2002 |
2:15 |
66508_eng |
|
| Microsoft
Money 2003 Deluxe |
|
|
| Managing
Personal Finance with Money 2003 |
2:20 |
84809_eng |
|
| Microsoft
Works 2002: Introducing Works 6.0 |
|
|
| Microsoft
Works 6.0 Tasks and Programs |
3:00 |
66774_eng |
|
| Microsoft
Works 2002: The Database |
|
|
| Using
Works 2002 Databases |
2:00 |
66449_eng |
|
| Microsoft
Works 2002: The Spreadsheet |
|
|
| Using
the Works 2002 Spreadsheet |
2:00 |
63467_eng |
|
| Microsoft
Works 2002: Word 2002 |
|
|
| Using
Word 2002 |
1:40 |
65976_eng |
|
| Microsoft
Works 6.0: Introducing Works |
|
|
| Getting
Started with Works 6.0 |
4:00 |
31484_eng |
|
| Quicken
2001 |
|
|
| Getting
Started with Quicken 2001 |
2:15 |
31481_eng |
|
| Roxio
Easy CD Creator 5 |
|
|
| Getting
Started with Roxio Easy CD Creator |
1:00 |
39612_eng |
|
| |
|
|
|
| IBM
Lotus Sametime 3.0 and QuickPlace 3.0 |
|
|
| IBM
Lotus: Collaboration using Sametime and QuickPlace |
2:20 |
99910_eng |
|
| |
|
|
|
| Lotus
Notes Domino 4.5 Application Development |
|
|
| Lotus
Notes Domino 4.5 Developing Interactive Web Applications: Database Design |
4:00 |
LND4503 |
|
| Lotus
Notes Domino 4.5 Developing Interactive Web Applications: Web Site
Development |
4:00 |
LND4504 |
|
| |
|
|
|
| Lotus
Notes 6: End User |
|
|
| Lotus
Notes 6 End User: Using Notes and Notes Mail |
3:00 |
99908_eng |
|
| Lotus
Notes 6 End User: Using the Calendar and To Do List features, and TeamRoom
Collaboration |
2:20 |
110772_eng |
|
| Lotus
Notes 6 End User: Personalizing Notes 6 features |
2:00 |
112937_eng |
|
| Lotus
Notes 6 End User: Using Notes 6 Mail Remotely |
1:20 |
106926_eng |
|
| Lotus
Notes 6 End User: iNotes |
0:40 |
107783_eng |
|
| |
|
|
|
| Microsoft
End-User Operating Systems and Tools |
|
|
| Windows
2000 Professional - Get Start (Classic) |
4:00 |
MW212SE |
|
| Windows
2000 Professional - Up & Running (Classic) |
4:00 |
MW213SE |
|
| Microsoft
Windows Millennium Edition: Getting Started |
4:00 |
MME01SE |
|
| Microsoft
Windows Millennium Edition: Advanced Users |
3:00 |
MME02SE |
|
| Microsoft
Windows Millennium Edition: Multimedia |
3:00 |
MME03SE |
|
| Microsoft
Windows 98: Getting Started |
4:00 |
MW9804E |
|
| Microsoft
Windows 98: Up and Running |
5:00 |
MW9805E |
|
| Essentials
of Windows 95 |
5:00 |
W95ESS |
|
| |
|
|
|
| Microsoft
Internet Explorer 4.0 Administration Kit |
|
|
| Microsoft
Internet Explorer 4.0: Administration Kit - Automation |
4:00 |
IE4012E |
|
| |
|
|
|
| Microsoft
Internet Explorer 5.5 |
|
|
| Getting
Started with Internet Explorer 5.5 |
1:50 |
31706_eng |
|
| |
|
|
|
| Microsoft Office XP |
|
Back to Top |
|
| Advanced
Access 2002 |
|
|
| Advanced
Database Design in Access 2002 (non-audio) |
5:45 |
37597_eng |
|
| Advanced
Database Features in Access 2002 (non-audio) |
6:20 |
37602_eng |
|
| Advanced
Database Design in Access 2002 |
5:45 |
116022_eng |
|
| Advanced
Database Features in Access 2002 |
6:20 |
116051_eng |
|
| Advanced
Excel 2002 |
|
|
| Advanced
Data Management in Excel 2002 (non-audio) |
4:50 |
31757_eng |
|
| Advanced
Data Manipulation and Analysis in Excel 2002 (non-audio) |
4:05 |
31763_eng |
|
| Advanced
Data Management in Excel 2002 |
4:50 |
114461_eng |
|
| Advanced
Data Manipulation and Analysis in Excel 2002 |
4:05 |
114635_eng |
|
| Advanced
FrontPage 2002 |
|
|
| Building
and Modifying Web Sites in FrontPage 2002 (non-audio) |
4:55 |
34352_eng |
|
| Enhancing
and Publishing Web Sites in FrontPage 2002 (non-audio) |
4:30 |
34357_eng |
|
| Building
and Modifying Web Sites in FrontPage 2002 |
5:05 |
115955_eng |
|
| Enhancing
and Publishing Web Sites in FrontPage 2002 |
4:30 |
115977_eng |
|
| Advanced
Outlook 2002 |
|
|
| Managing
Outlook 2002 (non-audio) |
4:45 |
38439_eng |
|
| Managing
Outlook 2002 |
4:45 |
114389_eng |
|
| Advanced
PowerPoint 2002 |
|
|
| Customizing,
Running, and Broadcasting PowerPoint Presentations (non-audio) |
3:00 |
55758_eng |
|
| PowerPoint
2002 Customization and Office XP Integration (non-audio) |
2:05 |
55762_eng |
|
| Customizing,
Running, and Broadcasting PowerPoint 2002 Presentations |
3:00 |
116195_eng |
|
| PowerPoint
2002 Customization and Office XP Integration |
2:05 |
116211_eng |
|
| Advanced
Word 2002 |
|
|
| Advanced
Formatting and Navigation in Word 2002 (non-audio) |
2:35 |
33880_eng |
|
| Advanced
Document Features in Word 2002 (non-audio) |
4:05 |
33883_eng |
|
| Collaborative
Features in Word 2002 (non-audio) |
2:55 |
33888_eng |
|
| Advanced
Formatting and Navigation in Word 2002 |
2:35 |
114968_eng |
|
| Advanced
Document Features in Word 2002 |
4:05 |
114983_eng |
|
| Collaborative
Features in Word 2002 |
2:55 |
115008_eng |
|
| Beginning
Access 2002 |
|
|
| Introduction
to Access 2002 (non-audio) |
4:25 |
35371_eng |
|
| Intermediate
Access 2002 (non-audio) |
3:45 |
35376_eng |
|
| Introduction
to Access 2002 |
4:25 |
117147_eng |
|
| Intermediate
Access 2002 |
3:45 |
117172_eng |
|
| Beginning
Excel 2002 |
|
|
| Basic
Features of Excel 2002 (non-audio) |
3:25 |
31768_eng |
|
| Optimizing
Excel 2002 (non-audio) |
4:15 |
31772_eng |
|
| Basic
Features of Excel 2002 |
3:25 |
115096_eng |
|
| Optimizing
Excel 2002 |
4:15 |
115117_eng |
|
| Beginning
FrontPage 2002 |
|
|
| FrontPage
2002 Basics (non-audio) |
3:15 |
31939_eng |
|
| Enhancing
and Managing Web Sites with FrontPage 2002 (non-audio) |
2:45 |
31943_eng |
|
| FrontPage
2002 Basics |
4:00 |
114938_eng |
|
| Enhancing
and Managing Web Sites with FrontPage 2002 |
2:05 |
114955_eng |
|
| Beginning
Outlook 2002 |
|
|
| Introducing
Outlook 2002 (non-audio) |
4:25 |
37710_eng |
|
| Introducing
Outlook 2002 |
4:25 |
115146_eng |
|
| Beginning
PowerPoint 2002 |
|
|
| Creating
Presentations using PowerPoint 2002 (non-audio) |
5:25 |
39525_eng |
|
| Creating
Presentations using PowerPoint 2002 |
5:25 |
115027_eng |
|
| Beginning
Visio 2002 |
|
|
| Creating
Diagrams in Visio 2002 (non-audio) |
3:20 |
82567_eng |
|
| Working
with Diagrams in Visio 2002 (non-audio) |
2:00 |
82571_eng |
|
| Creating
Diagrams in Visio 2002 |
3:20 |
117077_eng |
|
| Working
with Diagrams in Visio 2002 |
2:00 |
117090_eng |
|
| Beginning
Word 2002 |
|
|
| Creating
Documents in Word 2002 (non-audio) |
3:35 |
31793_eng |
|
| Working
with Documents in Word 2002 (non-audio) |
2:40 |
31798_eng |
|
| Creating
Documents in Word 2002 |
3:35 |
114325_eng |
|
| Working
with Documents in Word 2002 |
2:00 |
114346_eng |
|
| Common
Features Across Office Applications |
|
|
| Common
Features in Microsoft Office XP (non-audio) |
2:45 |
21952_eng |
|
| Common
Features in Microsoft Office XP |
2:45 |
115172_eng |
|
| New
Features for Advanced Users |
|
|
| Office
XP for the Advanced User (non-audio) |
2:35 |
21948_eng |
|
| Office
XP for the Advanced User |
2:35 |
116275_eng |
|
| New
Features for End-Users |
|
|
| New and
Enhanced Features for End-Users in Office XP (non-audio) |
3:45 |
21943_eng |
|
| New and
Enhanced Features for End-Users in Office XP |
3:45 |
116224_eng |
|
| New
Office-wide Features |
|
|
| New
Features Review of Microsoft Office XP (non-audio) |
1:50 |
21940_eng |
|
| New
Features Review of Microsoft Office XP |
1:50 |
116084_eng |
|
| |
|
|
|
| Microsoft Office 2003 |
|
Back to Top |
|
| Advanced
Access |
|
|
| Enhancing
Tables, Forms, and Reports in Access 2003 |
2:20 |
126934_eng |
|
| Advanced
Querying in Access 2003 |
1:40 |
126944_eng |
|
| Working
with Data and Presentation in Access 2003 |
2:00 |
126950_eng |
|
| Access
2003 and the Web |
1:20 |
126959_eng |
|
| Access
2003 Programmability |
1:20 |
126965_eng |
|
| Database
Administration in Access 2003 |
2:00 |
126973_eng |
|
| Advanced
Excel |
|
|
| Advanced
Customization in Excel 2003 |
2:40 |
119829_eng |
|
| Advanced
formatting in Excel 2003 |
2:00 |
125656_eng |
|
| Advanced
Data Management in Excel 2003 |
2:20 |
113262_eng |
|
| Advanced
Data Analysis in Excel 2003 |
3:00 |
113309_eng |
|
| Advanced
Validation and Collaboration in Excel 2003 |
3:20 |
121344_eng |
|
| Advanced
Data Exchange in Excel 2003 |
3:40 |
119748_eng |
|
| Advanced
FrontPage |
|
|
| Working
with Code in FrontPage 2003 |
2:20 |
122120_eng |
|
| Importing
and Working with Data in FrontPage 2003 |
4:20 |
121653_eng |
|
| Enhancing
Web Sites with Advanced FrontPage 2003 Features |
3:00 |
122099_eng |
|
| Administering
Web Sites in FrontPage 2003 |
1:40 |
122100_eng |
|
| Using
Windows SharePoint Services and FrontPage 2003 |
2:20 |
131456_eng |
|
| Advanced
Outlook |
|
|
| Customizing
E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003 |
3:20 |
131326_eng |
|
| Tracking,
Categorizing, Searching, and Printing in Outlook 2003 |
3:40 |
131341_eng |
|
| Configuring
Rules, Alerts, and Junk Mail Settings in Outlook 2003 |
2:40 |
113469_eng |
|
| Sharing
Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003 |
3:20 |
129976_eng |
|
| Advanced
PowerPoint |
|
|
| Customizing
PowerPoint 2003 Presentations |
2:00 |
121956_eng |
|
| Preparing
PowerPoint 2003 Presentations for Effective Delivery |
1:40 |
125830_eng |
|
| Running,
Broadcasting, and Reviewing PowerPoint 2003 Presentations |
2:40 |
124997_eng |
|
| Settings,
Customization, and Office 2003 Integration with PowerPoint 2003 |
2:00 |
121957_eng |
|
| Advanced
Project Professional |
|
|
| Advanced
Customization |
2:20 |
132661_eng |
|
| Sharing
Project Data and Working with Macros |
2:00 |
132659_eng |
|
| Organizing
and Managing Project Information |
3:00 |
205433_eng |
|
| Working
Collaboratively |
2:20 |
201354_eng |
|
| Enterprise
Project Management |
2:00 |
201357_eng |
|
| Advanced
Analysis of your Project |
2:40 |
206372_eng |
|
| Advanced
Word |
|
|
| Advanced
Formatting in Word 2003 |
2:00 |
113095_eng |
|
| Advanced
Document Navigation in Word 2003 |
1:20 |
126778_eng |
|
| Advanced
Data Manipulation Features in Word 2003 |
2:00 |
113114_eng |
|
| Using
Tables, Charts, and Graphics in Word 2003 |
1:40 |
126789_eng |
|
| Advanced
Document Features in Word 2003 |
2:00 |
121072_eng |
|
| Collaborative
Features in Word 2003 |
3:40 |
113139_eng |
|
| Beginning
Access |
|
|
| Getting
Started with Access 2003 |
2:40 |
125937_eng |
|
| Basic
Access 2003 Tables |
3:00 |
125947_eng |
|
| Basic
Access 2003 Forms |
2:40 |
125956_eng |
|
| Using
Queries and Reports in Access 2003 |
3:40 |
125964_eng |
|
| Personalizing
and Maintaining Access 2003 |
1:20 |
125984_eng |
|
| Beginning
Excel |
|
|
| Basic
Features of Excel 2003 |
3:15 |
113187_eng |
|
| Formatting
Data in Excel 2003 |
2:00 |
119827_eng |
|
| Printing
and Collaborating in Excel 2003 |
2:00 |
122518_eng |
|
| Excel
2003 Formulas and Functions |
2:40 |
113221_eng |
|
| Excel
2003 Chart and Multimedia Features |
3:20 |
119828_eng |
|
| Beginning
FrontPage |
|
|
| Getting
Started with FrontPage 2003 |
2:20 |
121449_eng |
|
| Working
with graphics, hyperlinks and tables in FrontPage 2003 |
3:00 |
131714_eng |
|
| Working
with Web Sites in FrontPage 2003 |
2:20 |
122475_eng |
|
| Organizing
Content Using Templates and Frames in FrontPage 2003 |
2:20 |
122481_eng |
|
| Structuring
and Publishing Web Sites in FrontPage 2003 |
2:20 |
122092_eng |
|
| Beginning
Outlook |
|
|
| Sending
and Receiving Messages in Outlook 2003 |
2:40 |
113430_eng |
|
| Formatting
and Managing Messages in Outlook 2003 |
2:40 |
128879_eng |
|
| Scheduling
Events, Appointments, and Meetings in Outlook 2003 |
3:00 |
128880_eng |
|
| Using
Task Lists, Contact Lists, and Notes in Outlook 2003 |
2:20 |
128881_eng |
|
| Beginning
PowerPoint |
|
|
| Creating
Basic Presentations using PowerPoint 2003 |
2:40 |
121838_eng |
|
| Slide
Layout and Design in PowerPoint 2003 |
1:35 |
123164_eng |
|
| Using
Visuals in PowerPoint 2003 Presentations |
2:00 |
125933_eng |
|
| Finalizing
PowerPoint 2003 Presentations |
2:00 |
123167_eng |
|
| Beginning
Project Professional |
|
|
| Creating
and Defining a Project |
4:00 |
132490_eng |
|
| Specifying
and Assigning Resources |
2:40 |
132510_eng |
|
| Tracking
and Reporting Progress |
3:20 |
132504_eng |
|
| Beginning
Word |
|
|
| Getting
Started with Word 2003 |
1:20 |
112997_eng |
|
| Working
with text and paragraphs in Word 2003 |
2:00 |
124981_eng |
|
| Structuring,
editing, saving, and opening documents in Word 2003 |
2:20 |
123383_eng |
|
| Printing,
Help, and Automated Formatting in Word 2003 |
3:00 |
116299_eng |
|
| Working
with Documents in Word 2003 |
2:20 |
112998_eng |
|
| Working
with Tables and Media Features in Word 2003 |
3:15 |
116894_eng |
|
| Getting
Started |
|
|
| Introduction
to Microsoft Office 2003 |
3:00 |
121587_eng |
|
| Formatting
and Printing Files in Office 2003 |
2:40 |
121643_eng |
|
| New
Features |
|
|
| Microsoft
Office 2003: New Features for End Users |
2:20 |
117529_eng |
|
| Microsoft
Office 2003: New Features for Outlook Users |
2:20 |
126060_eng |
|
| Microsoft
Office 2003: New Applications |
1:00 |
117531_eng |
|
| Microsoft
Office 2003: New Features for Advanced Users |
4:00 |
117530_eng |
|
| Outlook
for the Power User |
|
|
| Data
Security in Outlook 2003 |
2:40 |
132613_eng |
|
| Archiving
and Storing Data, and Using IRM in Outlook 2003 |
1:20 |
206606_eng |
|
| Working
in Outlook 2003 from Multiple Locations |
3:20 |
132614_eng |
|
| Newsreaders,
Online Meetings, Instant Messaging, and Faxing Information in Outlook 2003 |
2:40 |
132615_eng |
|
| Customizing
Toolbars and Commands and Creating Forms in Outlook 2003 |
3:20 |
132616_eng |
|
| Outlook
2003 and Business Contact Manager |
3:40 |
132617_eng |
|
| Publisher |
|
|
| Getting
Started with Publisher 2003 |
2:20 |
204924_eng |
|
| Working
with Text Boxes, Text, and Tables in Publisher 2003 |
2:00 |
207503_eng |
|
| Printing
and Working with Graphics and Objects in Publisher 2003 |
2:40 |
204925_eng |
|
| Working
with E-mail and Web Sites in Publisher 2003 |
2:40 |
204927_eng |
|
| Working
with Mail and Catalog Merges in Publisher 2003 |
1:00 |
207309_eng |
|
| Advanced
Design Techniques and Printing with Publisher 2003 |
3:20 |
204928_eng |
|
| Visio
for Beginners |
|
|
| Creating
Diagrams with Visio 2003 |
3:15 |
132531_eng |
|
| Developing
Diagrams with Visio 2003 |
3:40 |
132532_eng |
|
| Visio
2003 and Other Programs |
2:00 |
132533_eng |
|
| |
|
|
|
| Microsoft Office 2000 |
|
Back to Top |
|
| Microsoft
Office 2000 |
|
|
| Microsoft
Office 2000: New Features for Users (Classic) |
4:00 |
MSOF01E |
|
| Microsoft
Office 2000: New Features for Power Users (Classic) |
4:00 |
MSOF02E |
|
| Microsoft
Office 2000: Deployment and Administration Overview (Classic) |
4:00 |
MSOF03E |
|
| Microsoft
Office 2000: Beginning Word (Classic) |
5:00 |
MSOF21E |
|
| Microsoft
Office 2000: Intermediate Word (Classic) |
4:00 |
MSOF22E |
|
| Microsoft
Office 2000: Advanced Word (Classic) |
4:00 |
MSOF23E |
|
| Microsoft
Office 2000: Word for Power Users (Classic) |
4:00 |
MSOF24E |
|
| Microsoft
Office 2000: Beginning Excel (Classic) |
4:00 |
MSOF25E |
|
| Microsoft
Office 2000: Intermediate Excel (Classic) |
4:00 |
MSOF26E |
|
| Microsoft
Office 2000: Advanced Excel (Classic) |
3:00 |
MSOF27E |
|
| Microsoft
Office 2000: Excel for Power Users (Classic) |
4:00 |
MSOF28E |
|
| Microsoft
Office 2000: Beginning Access (Classic) |
4:00 |
MSOF29E |
|
| Microsoft
Office 2000: Intermediate Access (Classic) |
4:00 |
MSOF30E |
|
| Microsoft
Office 2000: Advanced Access (Classic) |
4:00 |
MSOF31E |
|
| Microsoft
Office 2000: Beginning PowerPoint (Classic) |
4:00 |
MSOF33E |
|
| Microsoft
Office 2000: Advanced PowerPoint (Classic) |
4:00 |
MSOF34E |
|
| Microsoft
Office 2000: Beginning Outlook (Classic) |
4:00 |
MSOF35E |
|
| Microsoft
Office 2000: Advanced Outlook (Classic) |
4:00 |
MSOF37E |
|
| Microsoft
Office 2000: Beginning FrontPage (Classic) |
4:00 |
MSOF38E |
|
| Microsoft
Office 2000: Advanced FrontPage (Classic) |
4:00 |
MSOF39E |
|
| Microsoft
Office 2000: Beginning Project (Classic) |
4:00 |
MPJ01SE |
|
| Microsoft
Office 2000: Intermediate Project (Classic) |
4:00 |
MPJ02SE |
|
| Microsoft
Office 2000: Advanced Project |
5:00 |
MPJ03SE |
|
| Microsoft
Office 2000: Access 2000 |
|
|
| Microsoft
Office 2000 - Beginning Access |
4:00 |
111352_eng |
|
| Microsoft
Office 2000 - Intermediate Access |
5:00 |
111353_eng |
|
| Microsoft
Office 2000 - Advanced Access |
4:55 |
111354_eng |
|
| Microsoft
Office 2000: Advanced Excel 2000 |
|
|
| Microsoft
Office 2000 - Advanced Excel |
3:15 |
111238_eng |
|
| Microsoft
Office 2000 - Excel for Power Users |
4:20 |
111287_eng |
|
| Microsoft
Office 2000: Advanced Project 2000 |
|
|
| Office
2000 - Advanced Project |
5:25 |
112366_eng |
|
| Microsoft
Office 2000: Advanced Word 2000 |
|
|
| Microsoft
Office 2000 - Advanced Word |
4:05 |
111009_eng |
|
| Microsoft
Office 2000 - Word for Power Users |
4:30 |
111010_eng |
|
| Microsoft
Office 2000: Beginning Excel 2000 |
|
|
| Microsoft
Office 2000 - Beginning Excel |
4:50 |
111080_eng |
|
| Microsoft
Office 2000: Beginning Project 2000 |
|
|
| Microsoft
Office 2000 - Beginning Project |
4:35 |
112243_eng |
|
| Microsoft
Office 2000 - Intermediate Project 2000 |
4:05 |
112268_eng |
|
| Microsoft
Office 2000: Beginning Word 2000 |
|
|
| Microsoft
Office 2000 - Beginning Word |
5:10 |
110946_eng |
|
| Microsoft
Office 2000 - Intermediate Word |
4:00 |
110947_eng |
|
| Microsoft
Office 2000: Deployment and Administration |
|
|
| Microsoft
Office 2000 - Deployment and Administration |
4:00 |
110906_eng |
|
| Microsoft
Office 2000: FrontPage 2000 |
|
|
| Microsoft
Office 2000 - Beginning FrontPage |
4:25 |
112290_eng |
|
| Microsoft
Office 2000 - Advanced FrontPage |
4:25 |
112291_eng |
|
| Microsoft
Office 2000: New Features |
|
|
| Microsoft
Office 2000 - New Features for Users |
4:15 |
110856_eng |
|
| Microsoft
Office 2000 - New Features for Power Users |
3:45 |
110857_eng |
|
| Microsoft
Office 2000: Outlook 2000 |
|
|
| Microsoft
Office 2000 - Beginning Outlook |
4:20 |
112000_eng |
|
| Microsoft
Office 2000 - Advanced Outlook |
5:20 |
112030_eng |
|
| Microsoft
Office 2000: PowerPoint 2000 |
|
|
| Microsoft
Office 2000 - Beginning PowerPoint 2000 |
3:50 |
111348_eng |
|
| Microsoft
Office 2000 - Advanced PowerPoint 2000 |
4:00 |
111408_eng |
|
| Microsoft
Office 2000 (Audio) |
|
|
| Microsoft
Office 2000: Beginning Word |
5:00 |
MOF21AE |
|
| Microsoft
Office 2000: Intermediate Word |
4:00 |
MOF22AE |
|
| Microsoft
Office 2000: Advanced Word |
4:00 |
MOF23AE |
|
| Microsoft
Office 2000: Word for Power Users |
4:00 |
MOF24AE |
|
| Microsoft
Office 2000: Beginning Excel |
4:00 |
MOF25AE |
|
| Microsoft
Office 2000: Intermediate Excel |
4:00 |
MOF26AE |
|
| Microsoft
Office 2000: Advanced Excel |
3:00 |
MOF27AE |
|
| Microsoft
Office 2000: Excel for Power Users |
4:00 |
MOF28AE |
|
| Microsoft
Office 2000: Beginning Access |
4:00 |
MOF29AE |
|
| Microsoft
Office 2000: Intermediate Access |
4:00 |
MOF30AE |
|
| Microsoft
Office 2000: Advanced Access |
4:00 |
MOF31AE |
|
| Microsoft
Office 2000: Beginning PowerPoint |
4:00 |
MOF33AE |
|
| Microsoft
Office 2000: Advanced PowerPoint |
4:00 |
MOF34AE |
|
| Microsoft
Office 2000: Beginning Outlook |
4:00 |
MOF35AE |
|
| Microsoft
Office 2000: Advanced Outlook |
4:00 |
MOF37AE |
|
| Microsoft
Office 2000: Beginning FrontPage |
4:00 |
MOF38AE |
|
| Microsoft
Office 2000: Advanced FrontPage |
4:00 |
MOF39AE |
|
| |
|
|
|
| Microsoft Office 97 |
|
Back to Top |
|
| Microsoft
Office 97: Beginning Word 97 |
4:00 |
MSOBW |
|
| Microsoft
Office 97: Intermediate Word 97 |
5:00 |
MSOIW |
|
| Microsoft
Office 97: Advanced Word 97 |
4:00 |
MO97W03 |
|
| Microsoft
Office 97: Word 97 for Power Users |
4:00 |
MO97W04 |
|
| Microsoft
Office 97: Beginning Excel 97 |
4:00 |
MSOBE |
|
| Microsoft
Office 97: Intermediate Excel 97 |
5:00 |
MSOIE |
|
| Microsoft
Office 97: Advanced Excel 97 |
3:00 |
MSOAE |
|
| Microsoft
Office 97: Excel 97 for Power Users |
4:00 |
MSOPE |
|
| Microsoft
Office 97: Beginning Access 97 |
3:00 |
MSOBA |
|
| Microsoft
Office 97: Intermediate Access 97 |
4:00 |
MO97A02 |
|
| Microsoft
Office 97: Advanced Access 97 |
4:00 |
MO97A03 |
|
| Microsoft
Office 97: Access 97 for Power Users |
4:00 |
MO97A04 |
|
| Microsoft
Office 97: PowerPoint 97 |
4:00 |
MO97P01 |
|
| Microsoft
Office 97: Outlook 97 |
4:00 |
MO97O01 |
|
| Microsoft
Office 97: FrontPage 97 |
4:00 |
MO97F01 |
|
| Microsoft
Office 97: New Features |
4:00 |
O97N01E |
|
| |
|
|
|
| Microsoft
Office 97 (Audio) |
|
|
| Microsoft
Office 97: Beginning Word 97 |
4:00 |
M9701AE |
|
| Microsoft
Office 97: Intermediate Word 97 |
5:00 |
M9702AE |
|
| Microsoft
Office 97: Advanced Word 97 |
4:00 |
M9703AE |
|
| Microsoft
Office 97: Word for Power Users 97 |
4:00 |
M9704AE |
|
| Microsoft
Office 97: Beginning Excel 97 |
4:00 |
M9705AE |
|
| Microsoft
Office 97: Intermediate Excel 97 |
5:00 |
M9706AE |
|
| Microsoft
Office 97: Advanced Excel 97 |
3:00 |
M9707AE |
|
| Microsoft
Office 97: Excel for Power Users 97 |
4:00 |
M9708AE |
|
| Microsoft
Office 97: Beginning Access 97 |
3:00 |
M9709AE |
|
| Microsoft
Office 97: Intermediate Access 97 |
4:00 |
M9710AE |
|
| Microsoft
Office 97: Advanced Access 97 |
4:00 |
M9711AE |
|
| Microsoft
Office 97: Access for Power Users 97 |
4:00 |
M9712AE |
|
| Microsoft
Office 97: Outlook 97 |
4:00 |
M9713AE |
|
| Microsoft
Office 97: FrontPage 97 |
4:00 |
M9714AE |
|
| Microsoft
Office 97: PowerPoint 97 |
4:00 |
M9715AE |
|
| |
|
|
|
| Microsoft Project 2002 |
|
Back to Top |
|
| Microsoft
Project 2002: Beginner |
|
|
| Getting
Started with Project 2002 (non-audio) |
1:40 |
68476_eng |
|
| Up and
Running with Project 2002 (non-audio) |
2:00 |
69406_eng |
|
| Tracking
and Reporting with Project 2002 (non-audio) |
1:40 |
69407_eng |
|
| Getting
Started with Project 2002 |
1:40 |
117545_eng |
|
| Up and
Running with Project 2002 |
2:00 |
117554_eng |
|
| Tracking
and Reporting with Project 2002 |
1:40 |
117565_eng |
|
| Microsoft
Project 2002: Advanced |
|
|
| Data
Sources, Templates, and Customization in Project 2002 (non-audio) |
3:20 |
70498_eng |
|
| Workgroup,
Collaboration, and Advanced Reporting Options in Project 2002 (non-audio) |
3:00 |
70497_eng |
|
| Data
Sources, Templates, and Customization in Project 2002 |
2:45 |
117348_eng |
|
| Workgroup,
Collaboration, and Advanced Reporting Options in Project 2002 |
3:00 |
117361_eng |
|
| |
|
|
|
| Microsoft Visio 2000 |
|
Back to Top |
|
| Getting
Started |
|
|
| Getting
Started with Visio 2000 |
2:00 |
31684_eng |
|
| Up and
Running |
|
|
| Up and
Running with Visio 2000 |
2:00 |
31687_eng |
|
| |
|
|
|
| Microsoft
Windows 2000 for End Users |
|
|
| Windows
2000 Professional - Get Start (Classic) |
4:00 |
MW212SE |
|
| Windows
2000 Professional - Up & Running (Classic) |
4:00 |
MW213SE |
|
| |
|
|
|
| Microsoft
Windows 98 for End Users |
|
|
| Microsoft
Windows 98: Getting Started |
4:00 |
MW9804E |
|
| Microsoft
Windows 98: Up and Running |
5:00 |
MW9805E |
|
| |
|
|
|
| Microsoft
Windows ME for End Users |
|
|
| Microsoft
Windows Millennium Edition: Getting Started |
4:00 |
MME01SE |
|
| Microsoft
Windows Millennium Edition: Advanced Users |
3:00 |
MME02SE |
|
| Microsoft
Windows Millennium Edition: Multimedia |
3:00 |
MME03SE |
|
| Windows
2000 Professional - Get Start (Classic) |
4:00 |
MW212SE |
|
| Windows
2000 Professional - Up & Running (Classic) |
4:00 |
MW213SE |
|
| |
|
|
|
| Microsoft Windows XP for End Users |
|
Back to Top |
|
| Microsoft
Windows XP: Getting Started |
|
|
| Introducing
Windows XP (non-audio) |
1:20 |
57897_eng |
|
| Introducing
Windows XP |
1:20 |
112615_eng |
|
| Microsoft
Windows XP: New Features |
|
|
| Windows
XP: Fundamentals (non-audio) |
3:40 |
40555_eng |
|
| Windows
XP: Advanced (non-audio) |
4:40 |
40560_eng |
|
| Windows
XP: Fundamentals |
3:40 |
112553_eng |
|
| Windows
XP: Advanced |
4:40 |
112554_eng |
|
| Microsoft
Windows XP for Beginners |
|
|
| Getting
Started with Microsoft Windows XP (non-audio) |
4:40 |
59301_eng |
|
| Up and
Running with Microsoft Windows XP (non-audio) |
4:00 |
59306_eng |
|
| Getting
Started with Microsoft Windows XP |
4:40 |
112949_eng |
|
| Up and
Running with Microsoft Windows XP |
4:00 |
112954_eng |
|
| |
|
|
|
| Netscape 6/Netscape 6 - Getting Started |
|
Back to Top |
|
| Introduction
to Netscape 6 |
1:55 |
31509_eng |
|
| |
|
|
|
| Netscape 6.2/Netscape 6.2: Getting Started |
|
Back to Top |
|
| Introduction
to Netscape 6.2 |
1:40 |
73948_eng |
|
| |
|
|
|
| PDAs |
|
Back to Top |
|
| Palm OS |
|
|
| Getting
Started with a Palm Handheld Device |
1:45 |
73269_eng |
|
| Pocket
PC 2002 |
|
|
| Getting
Started with Pocket PC 2002 |
1:50 |
71695_eng |
|
| |
|
|
|
| Seagate Crystal Reports |
|
Back to Top |
|
| Crystal
Reports 10: Report Writing Basics |
|
|
| Introduction
to Reporting with Crystal Reports 10 |
2:00 |
203973_eng |
|
| Creating
Basic Reports with Crystal Reports 10 |
2:20 |
203992_eng |
|
| Manipulating
Report Data with Crystal Reports 10 |
2:40 |
204489_eng |
|
| Presenting
and Distributing Reports with Crystal Reports 10 |
2:00 |
204490_eng |
|
| Crystal
Reports 8.5: Report Writing Basics |
|
|
| Creating
Reports with Crystal Reports |
5:40 |
67356_eng |
|
| |
|
|
|
| IT
Professional Curricula |
|
| |
|
|
|
| Enterprise Database Systems Solution Area |
|
Back to Top |
|
| |
|
|
|
| IBM & Lotus - Enterprise Database Systems/IBM DB2
Universal Database V8.1 |
|
Back to Top |
|
| Fundamentals |
|
|
| Planning
and Securing a DB2 UDB Database |
2:20 |
209548_eng |
|
| Accessing
Data and Manipulating DB2 UDB Database Objects |
2:40 |
209551_eng |
|
| Manipulating
Data with DB2 UDB |
2:40 |
209552_eng |
|
| Maintaining
DB2 UDB Data Consistency |
1:00 |
209553_eng |
|
| |
|
|
|
| Database
Administration |
|
|
| Administering
Data Placement in DB2 UDB |
2:40 |
217409_eng |
|
| |
|
|
|
| Microsoft SQL Server |
|
Back to Top |
|
| Microsoft
SQL Server 7.0: Data Warehousing |
5:00 |
SQ7004E |
|
| |
|
|
|
| Microsoft SQL Server 2000 |
|
Back to Top |
|
| Microsoft
SQL Server 2000 Database Administration I |
|
|
| Overview
of SQL Server 2000 |
1:45 |
31478_eng |
|
| Installing,
Configuring, and Upgrading SQL Server 2000 |
2:05 |
31489_eng |
|
| |
|
|
|
| Microsoft
SQL Server 2000 Database Administration II |
|
|
| SQL
Server 2000 Databases |
1:50 |
31493_eng |
|
| Transferring
and Transforming Data in SQL Server 2000 |
1:25 |
31496_eng |
|
| Security
in a Microsoft SQL Server 2000 Environment |
2:00 |
31499_eng |
|
| Managing
SQL Server 2000 Databases |
2:20 |
31552_eng |
|
| |
|
|
|
| Microsoft
SQL Server 2000 Database Administration III |
|
|
| Backing
Up SQL Server 2000 Databases |
2:10 |
31556_eng |
|
| Restoring
SQL Server 2000 Databases |
1:45 |
31560_eng |
|
| SQL
Server 2000 Replication |
1:45 |
31563_eng |
|
| Monitoring
SQL Server 2000 Performance |
1:30 |
31566_eng |
|
| SQL
Server 2000 High Availability |
0:55 |
31569_eng |
|
| SQL
Server 2000, XML, and the Web |
1:35 |
31571_eng |
|
| |
|
|
|
| Microsoft
SQL Server 2000 Database Implementation |
|
|
| Overview
of SQL Server 2000 |
1:45 |
31478_eng |
|
| SQL
Server 2000 Databases |
1:50 |
31493_eng |
|
| Designing
and Implementing Security in SQL Server 2000 |
1:10 |
31898_eng |
|
| The SQL
Server 2000 Logical Data Model |
2:25 |
31901_eng |
|
| Using
T-SQL in SQL Server 2000 |
3:05 |
31905_eng |
|
| SQL
Server 2000 Indexes |
2:00 |
31910_eng |
|
| SQL
Server 2000 Programming Business Logic |
2:45 |
31913_eng |
|
| SQL
Server 2000 Transactions and Distributed Data |
1:40 |
31917_eng |
|
| Analyzing
and Optimizing SQL Server 2000 Queries |
1:40 |
31920_eng |
|
| Transferring
and Transforming Data in SQL Server 2000 |
1:25 |
31496_eng |
|
| SQL
Server 2000, XML, and the Web |
1:35 |
31571_eng |
|
| |
|
|
|
| Microsoft SQL Server
7.0 |
|
Back to Top |
|
| Database
Implementation |
|
|
| Microsoft
SQL Server 7.0: Architecture and Features |
4:00 |
SQ7021E |
|
| Fundamentals
of Database Design |
4:00 |
SADD02E |
|
| Normalization
and Physical Database Design |
4:00 |
SADD03E |
|
| Microsoft
SQL Server 7.0: Basic Transact-SQL |
4:00 |
SQ7041E |
|
| Microsoft
SQL Server 7.0: Creating Databases |
4:00 |
SQ7042E |
|
| Microsoft
SQL Server 7.0: Data Integrity and Loading Techniques |
4:00 |
SQ7043E |
|
| Microsoft
SQL Server 7.0: Indexes and Views |
4:00 |
SQ7047E |
|
| Microsoft
SQL Server 7.0: Advanced Transact-SQL |
3:00 |
SQ7044E |
|
| Microsoft
SQL Server 7.0: Stored Procedures and Triggers |
4:00 |
SQ7045E |
|
| Microsoft
SQL Server 7.0: Transactions and Distributed Data |
4:00 |
SQ7046E |
|
| Microsoft
SQL Server 7.0: Monitoring and Optimizing |
5:00 |
SQ7029E |
|
| System
Administration |
|
|
| Microsoft
SQL Server 7.0: Architecture and Features |
4:00 |
SQ7021E |
|
| Microsoft
SQL Server 7.0: Installation |
4:00 |
SQ7022E |
|
| Microsoft
SQL Server 7.0: Upgrading and Migration |
4:00 |
SQ7023E |
|
| Microsoft
SQL Server 7.0: Creating Databases |
4:00 |
SQ7042E |
|
| Microsoft
SQL Server 7.0: Data Integrity and Loading Techniques |
4:00 |
SQ7043E |
|
| Microsoft
SQL Server 7.0: Indexes and Views |
4:00 |
SQ7047E |
|
| Microsoft
SQL Server 7.0: Configuration and System Enhancement |
4:00 |
SQ7024E |
|
| Microsoft
SQL Server 7.0: Backing Up Data |
4:00 |
SQ7025E |
|
| Microsoft
SQL Server 7.0: Restoring and Managing Data |
3:00 |
SQ7030E |
|
| Microsoft
SQL Server 7.0: Automating Administration |
4:00 |
SQ7026E |
|
| Microsoft
SQL Server 7.0: Security |
4:00 |
SQ7027E |
|
| Microsoft
SQL Server 7.0: Replication |
4:00 |
SQ7028E |
|
| Microsoft
SQL Server 7.0: Monitoring and Optimizing |
5:00 |
SQ7029E |
|
| |
|
|
|
| |
|
|
|
| Oracle8i |
|
Back to Top |
|
| Oracle8i
Backup and Recovery |
|
|
| Oracle8i
Backup and Recovery: Recovery Structures and Processes |
4:00 |
OR841SE |
|
| Oracle8i
Backup and Recovery: Backup and Recovery Strategies |
3:00 |
OR842SE |
|
| Oracle8i
Backup and Recovery: Complete and Incomplete Recovery |
3:00 |
OR843SE |
|
| Oracle8i
Backup and Recovery: Additional Recovery Methods |
4:00 |
OR844SE |
|
| Oracle8i
Backup and Recovery: Oracle Recovery Manager |
4:00 |
OR845SE |
|
| Oracle8i
Backup and Recovery: Demonstrating RMAN |
3:00 |
OR846SE |
|
| Oracle8i
Introduction |
|
|
| Oracle
Introduction: SQL and SQL*Plus |
4:00 |
SQPL01E |
|
| Oracle
Introduction: Using Functions and Retrieving Data |
4:00 |
SQPL02E |
|
| Oracle
Introduction: Subqueries, Reports, and DML |
4:00 |
SQPL03E |
|
| Oracle
Introduction: Database Objects |
4:00 |
SQPL04E |
|
| Oracle
Introduction: Controlling Database Access and Integrity |
3:00 |
SQPL05E |
|
| Oracle
Introduction: PL/SQL Fundamentals |
4:00 |
SQPL06E |
|
| Oracle
Introduction: PL/SQL Cursors and Exceptions |
4:00 |
SQPL07E |
|
| PL/SQL:
Procedures and Functions |
6:00 |
PLSPF |
|
| PL/SQL:
Packages and Triggers |
4:00 |
PLSPT |
|
| Oracle8i
Database Administration |
|
|
| Oracle8i
Database Administration: Architecture and Administrative Tools |
3:00 |
OR821SE |
|
| Oracle8i
Database Administration: Creating a Database |
3:00 |
OR822SE |
|
| Oracle8i
Database Administration: Exploring the Database Structure |
4:00 |
OR823SE |
|
| Oracle8i
Database Administration: Managing Storage |
4:00 |
OR824SE |
|
| Oracle8i
Database Administration: Rollback Segments and NLS |
4:00 |
OR825SE |
|
| Oracle8i
Database Administration: Creating Tables and Indexes |
4:00 |
OR826SE |
|
| Oracle8i
Database Administration: Data Integrity and Loading Techniques |
4:00 |
OR827SE |
|
| Oracle8i
Database Administration: Managing Users and Profiles |
4:00 |
OR828SE |
|
| Oracle8i
Database Administration: Privileges and Roles |
3:00 |
OR829SE |
|
| Oracle8i
Network Administration |
|
|
| Oracle8i
Network Administration: Networking Overview |
3:00 |
OR831SE |
|
| Oracle8i
Network Administration: Naming Methods |
4:00 |
OR832SE |
|
| Oracle8i
Network Administration: The Internet Database |
3:00 |
OR833SE |
|
| Oracle8i
Network Administration: Troubleshooting and Security |
3:00 |
OR834SE |
|
| Oracle8i
Performance Tuning |
|
|
| Oracle8i
Performance Tuning: Measuring Performance |
3:00 |
OR851SE |
|
| Oracle8i
Performance Tuning: Tuning the Shared Pool and Buffer Cache |
4:00 |
OR852SE |
|
| Oracle8i
Performance Tuning: Optimizing I/O |
4:00 |
OR853SE |
|
| Oracle8i
Performance Tuning: Tuning Sorts and Resolving Contention |
3:00 |
OR854SE |
|
| Oracle8i
Performance Tuning: SQL Tuning |
5:00 |
OR855SE |
|
| Oracle8i
Performance Tuning: Managing Mixed Workloads |
4:00 |
OR856SE |
|
| |
|
|
|
| Oracle9i |
|
Back to Top |
|
| Oracle9i
Database Fundamentals |
|
|
|
| Architecture
and Management |
|
|
| Architecture
and Administration Tools in Oracle9i |
2:40 |
58265_eng |
|
| Database
and Instance Management in Oracle9i |
2:20 |
58268_eng |
|
| Database
Structures in Oracle9i |
2:20 |
58271_eng |
|
| Backup
and Recovery |
|
|
| Backup
and Recovery Overview and Configuration in Oracle9i |
4:50 |
66137_eng |
|
| User-Managed
and RMAN Backup and Recovery in Oracle9i |
6:45 |
66138_eng |
|
| Recovery
Manager Maintenance in Oracle9i |
2:20 |
66139_eng |
|
| Transporting
and Loading Data in Oracle9i |
2:20 |
66140_eng |
|
| Managing
Data Storage |
|
|
| Data
Storage in Oracle9i |
3:15 |
59293_eng |
|
| Tables
and Indexes in Oracle9i |
3:00 |
59296_eng |
|
| Data
Integrity in Oracle9i |
1:20 |
59299_eng |
|
| Managing
Database Access |
|
|
| Users
and Profiles in Oracle9i |
3:00 |
61604_eng |
|
| Privileges
and Roles in Oracle9i |
2:20 |
61608_eng |
|
| Globalization
and Auditing in Oracle9i |
2:00 |
61611_eng |
|
| Network
Administration |
|
|
| Networking
Overview for Oracle9i Administrators |
1:40 |
66078_eng |
|
| Oracle
Network Configuration in Oracle9i |
4:15 |
66079_eng |
|
| |
|
|
|
| Oracle9i
Database |
|
|
|
| Introduction
to SQL |
|
|
| Introduction
to Oracle and SQL in Oracle9i |
3:15 |
66155_eng |
|
| SQL
Functions in Oracle9i |
5:00 |
66472_eng |
|
| Subqueries,
Reporting, and User-Access Control in Oracle9i |
2:40 |
66925_eng |
|
| Defining
and Manipulating Data in Oracle9i |
3:40 |
67002_eng |
|
| New
Features I |
|
|
| Introducing
Oracle9i Database |
2:25 |
39812_eng |
|
| Manageability
Enhancements in Oracle9i |
5:10 |
39816_eng |
|
| New
Features II |
|
|
| Availability
Features in Oracle9i |
5:20 |
58171_eng |
|
| Scalability
and Performance in Oracle9i |
4:25 |
58176_eng |
|
| Development
Platform in Oracle9i |
2:40 |
58181_eng |
|
| Security
Overview for Oracle9i Administrators |
1:00 |
58184_eng |
|
| Performance
Tuning |
|
|
| Performance
Tuning Methodology and Tools in Oracle9i |
1:20 |
70121_eng |
|
| Tuning
Memory Structures in Oracle9i |
3:20 |
70125_eng |
|
| Tuning
Database Structures in Oracle9i |
3:00 |
70130_eng |
|
| Tuning
Systems and Applications in Oracle9i |
2:40 |
70135_eng |
|
| |
|
|
|
| Oracle 10g |
|
Back to Top |
|
| Oracle
Database 10g: New Features I |
|
|
| Oracle
Database 10g: New Installation and Configuration Features |
2:20 |
210040_eng |
|
| Oracle
Database 10g: New Data Loading Features |
2:00 |
210050_eng |
|
| Oracle
Database 10g: New Automatic Management and Management Infrastructure Features |
3:10 |
210057_eng |
|
| Oracle
Database 10g: New Resource, Scheduling, and Task-Management Features |
3:10 |
210074_eng |
|
| Oracle
Database 10g: New Space Management Features |
2:20 |
210086_eng |
|
| Oracle
Database 10g: New Storage Features |
3:00 |
210095_eng |
|
| Oracle
Database 10g: New Features II |
|
|
| Oracle
Database 10g: New Tuning, Performance-monitoring, and Analysis Features |
3:00 |
220637_eng |
|
| Oracle
Database 10g: New Backup and Recovery Features |
2:20 |
220638_eng |
|
| Oracle
Database 10g: Using Flashback |
2:20 |
220639_eng |
|
| Oracle
Database 10g: New Features in Security and Software Maintenance |
2:40 |
220640_eng |
|
| Oracle
Database 10g: New Features in VLDB Support |
2:00 |
220641_eng |
|
| Oracle
Database 10g: Miscellaneous New Features |
2:20 |
220642_eng |
|
| Oracle
Database 10g: Administration Workshop I |
|
|
| Oracle
Database 10g: Installing Oracle Database 10g |
2:20 |
211273_eng |
|
| Oracle
Database 10g: Creating Databases |
2:20 |
211284_eng |
|
| Oracle
Database 10g: Database Interfaces |
3:00 |
211294_eng |
|
| Oracle
Database 10g: Database Control and Storage Structures |
2:20 |
211305_eng |
|
| Oracle
Database 10g: Users and Security |
3:20 |
211315_eng |
|
| Oracle
Database 10g: Managing Schema Objects and Data |
3:00 |
211327_eng |
|
| Oracle
Database 10g: The SQL* Loader and PL/SQL |
2:00 |
211337_eng |
|
| Oracle
Database 10g: Oracle Net Services and Shared Servers |
2:50 |
221533_eng |
|
| Oracle
Database 10g: Monitoring and Maintenance |
2:40 |
221534_eng |
|
| Oracle
Database 10g: Managing Undo Data and Lock Conflicts |
1:50 |
221535_eng |
|
| Oracle
Database 10g: Managing Backup and Recovery |
3:40 |
221536_eng |
|
| Oracle
Database 10g: Administration Workshop II |
|
|
| Using
Flashback Technology in Oracle 10g |
2:40 |
212481_eng |
|
| Performing
and Managing Backups in Oracle 10g |
1:55 |
212479_eng |
|
| Advanced
Database Recovery and Repair in Oracle 10g |
2:20 |
212480_eng |
|
| Controlling
the Oracle Listener and Enabling Distributed Transactions in Oracle 10g |
2:15 |
212478_eng |
|
| Using
Globalization Support in Oracle 10g |
2:15 |
212477_eng |
|
| Optimizing
Database Performance in Oracle 10g |
2:20 |
221273_eng |
|
| Managing
Storage and System Resources in Oracle 10g |
2:10 |
221274_eng |
|
| Using
the Scheduler to Automate Tasks in Oracle 10g |
2:10 |
221275_eng |
|
| Using
Advanced Features in Oracle 10g |
1:15 |
221276_eng |
|
| Oracle
Database 10g: SQL Fundamentals I and II |
|
|
| Introduction
to Oracle and SQL in Oracle Database 10g |
3:20 |
216104_eng |
|
| SQL
Functions in Oracle Database 10g |
3:00 |
216206_eng |
|
| Displaying
Multiple Table Data and Using Set Operators in Oracle Database 10g |
2:10 |
216164_eng |
|
| Group
and Datetime Functions in Oracle Database 10g |
3:10 |
216205_eng |
|
| Subqueries
and Hierarchical Queries in Oracle Database 10g |
2:10 |
223292_eng |
|
| Regular
Expressions and User Access in Oracle Database 10g |
1:55 |
223293_eng |
|
| Creating
and Managing Tables and Constraints in Oracle Database 10g |
2:00 |
223294_eng |
|
| Database
Objects in Oracle Database 10g |
1:55 |
223295_eng |
|
| Managing
Database Objects in Oracle Database 10g |
1:50 |
223296_eng |
|
| Manipulating
Data in Oracle Database 10g |
2:45 |
223297_eng |
|
| Oracle
Database 10g: PL/SQL Fundamentals |
|
|
| Introduction
to PL/SQL |
2:15 |
216518_eng |
|
| Using
PL/SQL with an Oracle Server |
2:00 |
216530_eng |
|
| Using
Control Structures |
1:55 |
217616_eng |
|
| Using
Composite Data Types |
2:00 |
216540_eng |
|
| Explicit
Cursors and Exception Errors |
3:05 |
216554_eng |
|
| Creating
Stored Procedures and Functions |
2:50 |
216563_eng |
|
| Oracle
Database 10g: Developing PL/SQL Program Units |
|
|
| PL/SQL
Packages |
2:45 |
216687_eng |
|
| Oracle-Supplied
Packages and DBMS_SCHEDULER |
2:45 |
216700_eng |
|
| Dynamic
SQL and Metadata |
2:15 |
218842_eng |
|
| Managing
Dependencies |
1:25 |
216717_eng |
|
| Manipulating
Large Objects in PL/SQL |
1:55 |
216725_eng |
|
| PL/SQL
Triggers |
3:50 |
216739_eng |
|
| |
|
|
|
| Oracle
Database Systems/Oracle Application Server 10g: Administration I |
|
|
|
| Oracle
Application Server 10g: Introduction |
1:20 |
216868_eng |
|
| Oracle
Application Server 10g: Infrastructure and Middle Tier Installation |
2:40 |
216879_eng |
|
| Oracle
Application Server 10g: Management Tools and Oracle Internet Directory |
2:40 |
216889_eng |
|
| Oracle
Application Server 10g: General Management and Directives for the HTTP Server |
3:55 |
216903_eng |
|
| Oracle
Application Server 10g: OracleAS Web Cache |
2:20 |
216940_eng |
|
| Oracle
Application Server 10g: OracleAS Portal |
3:05 |
216964_eng |
|
| Oracle
Application Server 10g: mod_plsql, CGI Scripts, and Database Providers |
1:55 |
224535_eng |
|
| Oracle
Application Server 10g: Application Management and Deployment |
2:30 |
224536_eng |
|
| Oracle
Application Server 10g: Component Administration in Oracle Internet Directory |
1:35 |
224537_eng |
|
| Oracle
Application Server 10g: DAS and SSO |
2:55 |
224538_eng |
|
| Oracle
Application Server 10g: Component Security with SSL |
2:20 |
224539_eng |
|
| Oracle
Application Server 10g: Oracle Certificate Authority Management |
1:25 |
224540_eng |
|
| |
|
|
|
| Systems and Database Design |
|
Back to Top |
|
| Database
Design |
|
|
| An
Overview of Database Design |
0:40 |
78565_eng |
|
| The
Database Design Methodology |
4:00 |
78580_eng |
|
| Database
Fundamentals |
|
|
| An
Introduction to Database Systems |
3:00 |
80740_eng |
|
| Relational
Databases |
3:15 |
80751_eng |
|
| Database
Data Management |
2:00 |
80761_eng |
|
| Systems
Analysis Fundamentals |
4:00 |
SADD08E |
|
| Data
Flow Diagrams |
3:00 |
SADD04E |
|
| Entity
Relationship Diagrams |
5:00 |
SADD05E |
|
| Data
Dictionaries |
3:00 |
SADD07E |
|
| Completing
the Logical Model |
3:00 |
SADD06E |
|
| Relational
Principles |
12:00 |
WDBREL |
|
| Database
Fundamentals |
6:00 |
WDBFUN |
|
| Fundamentals
of Database Design |
4:00 |
SADD02E |
|
| Normalization
and Physical Database Design |
4:00 |
SADD03E |
|
| Database
Management |
3:00 |
WDBMAN |
|
| Web and
Database Integration |
4:00 |
SADD01E |
|
| Database
Technologies - Object-Relational DBMSs: Characteristics |
4:00 |
ODB101E |
|
| Database
Technologies - Object-Relational DBMSs: Mechanisms and Implementation |
4:00 |
ODB102E |
|
| Database
Technologies - Data Warehousing: Fundamentals |
3:00 |
DW0001E |
|
| Database
Technologies - Data Warehousing: Building, Using, and Managing |
4:00 |
DW0002E |
|
| SQL
Programming: Database Queries |
4:00 |
SQLPDQ |
|
| SQL
Programming: Data Handling Techniques |
4:00 |
SQLPDHT |
|
| |
|
|
|
| Internet and Network Technologies Solution Area |
|
Back to Top |
|
| |
|
|
|
| ATM
Fundamentals (CBE) - 1M0-801 |
|
|
| ATM
Principles |
4:00 |
|