Curricula Title/Course Title Duration (Hrs:Min) Course Number                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          
       
Business Skills Curricula  
 
Administrative Support Curriculum Industry Foundations Curriculum  
Business Law Curriculum Knowledge Management Curriculum  
Communication Curriculum Leadership Curriculum  
Consulting Skills Curriculum Management Curriculum  
Customer Service Curriculum Marketing Curriculum  
e-Business Curriculum Operations Curriculum  
e-Learning Curriculum Personal Development Curriculum  
Finance and Accounting Curriculum Sales Curriculum  
Foundation Skills Curriculum Strategic Planning Curriculum  
Human Resources Curriculum Team Building Curriculum
Project Management Curriculum
IT End-User Curricula
Adobe Acrobat 5 Microsoft Office 97
CompTIA IT Project+ Microsoft Project 2002
Computing for Beginners Microsoft Visio 2000
Desktop Best Practices Microsoft Windows XP for End Users
ECDL - European Computer Driving License Netscape 6/Netscape 6 - Getting Started
Home and Personal Netscape 6.2/Netscape 6.2: Getting Started
Microsoft Office XP PDAs
Microsoft Office 2003 Seagate Crystal Reports
Microsoft Office 2000
IT Professional Curricula
Enterprise Database Systems Solution Area  
IBM & Lotus - Enterprise Database Systems/IBM DB2 Universal Database V8.1 Oracle8i
Microsoft SQL Server Oracle9i 
Microsoft SQL Server 2000 Oracle 10g
Microsoft SQL Server 7.0  Systems and Database Design
Internet and Network Technologies Solution Area  
Cisco CCNA Network Protocols
Cisco CCSP Networking and Telecommunications Fundamentals
CompTIA iNET+ Security Principles
CompTIA Networking, Internetworking, and Security Technologies Security Procedures
Data/Telecomms Security Solutions
ISC 2 Telecommunications
Wireless Communications
Operating Systems and Server Technologies Solution Area  
CompTIA A+ Certification Microsoft Exchange Server 2000
CompTIA Server+ Microsoft Internet Information Services 5.0
IBM Websphere Microsoft Internet Security and Acceleration Server 2000
Linux LPI Level 1 Microsoft Small Business Server 2000
Lotus Domino R6 Microsoft Support Technologies
Microsoft .NET Server Microsoft Windows 2000  
Microsoft Application Center 2000 Microsoft Windows Server 2003  
Microsoft BizTalk Server 2000 Microsoft Windows XP
Microsoft Commerce Server 2000 Sun Solaris 8
Microsoft Enterprise Servers Sun Solaris 9
Microsoft Exchange Server 2003 UNIX Essentials
 
Software Development Solution Area  
Generic Languages Microsoft.NET Software Development Tools
Java 2 Programming (Platform 1.3) Microsoft C#
Java Enterprise Development with the J2EE Software Design
Microsoft .NET for Developers  Software Programming Fundamentals
Web Design Solution Area  
Adobe Web Authoring Tools & Languages
Macromedia Web Site Design - Principles
Microsoft FrontPage Web Site Design - Tools
Scripting and Web Languages Other Technology Solution Area
TestPrep View
Certification View
GoTrain Environmental, Safety & Health Compliance Curricula  
Legacy Business Skills Curricula  
Legacy IT Skills Curricula    
       
Business Skills Curricula
Administrative Support Curriculum Back to Top  
Advanced Skills for Administrative Support Professionals    
Behavior: Putting Your Best Foot Forward 4:00 ADM0111  
Managing Yourself and Those Around You 4:00 ADM0112  
Partnering with Your Boss 3:00 ADM0113  
Communicating with Power and Confidence 3:00 ADM0114  
Advanced Administrative Support Simulation 0:30 ADM0110  
The Effective Administrative Support Professional    
Getting Started--Administrative Support 3:00 ADM0101  
Overview to Effective Business Communication 3:00 ADM0102  
Using Effective Business Communication 2:00 ADM0103  
Administrative Functions 3:00 ADM0104  
Advancing Your Administrative Career 3:00 ADM0105  
Effective Administrative Support Professional Simulation 0:30 ADM0100  
       
Business Law Curriculum   Back to Top  
Fundamentals of Business Law    
A Manager's Introduction to Business Law 3:00 LAW0101  
Contracts in Commercial Transactions 4:00 LAW0102  
Employment and Labor Law 3:30 LAW0103  
American Business Formations in the 21st Century 3:30 LAW0104  
Intellectual Property and Proprietary Rights 4:00 LAW0105  
Lawsuits and Negotiations 2:30 LAW0106  
       
Communication Curriculum   Back to Top  
Anger Management in the Workplace    
Experiencing Anger 5:00 COMM0701  
Managing Your Anger 5:30 COMM0702  
Managing Anger in the Workplace Simulation 0:30 COMM0700  
Assertive Communication    
Professional Assertiveness 3:00 COMM0171  
Assertiveness from the Inside Out 3:00 COMM0172  
Assertive Communication Simulation 0:30 COMM0170  
Building Better Work Relationships    
Building Effective Interfunctional Relationships 2:30 COMM0191  
Building Effective Intercultural Relationships 2:30 COMM0192  
Building Effective Intergender Relationships 2:30 COMM0193  
Working Effectively with Customers 2:30 COMM0194  
Working Effectively with Business Partners 3:00 COMM0195  
Building Better Work Relationships Simulation 0:30 COMM0190  
Business Etiquette and Professionalism    
Everyday Business Etiquette 3:00 COMM0181  
Communication Etiquette 2:30 COMM0182  
Etiquette and the Business Meeting 2:30 COMM0183  
Etiquette for Supervisors 3:00 COMM0184  
Business Etiquette and Professionalism Simulation 0:30 COMM0180  
Business Grammar Essentials    
Foundations of Grammar 2:30 COMM0201  
Sentence Construction 2:00 COMM0202  
Understanding Writing Mechanics 2:00 COMM0203  
Punctuating with Skill 2:00 COMM0204  
Business Writing Essentials    
Writing with Intention 4:00 COMM0011  
Avoiding Errors in Usage and Punctuation 4:30 COMM0012  
Avoiding Grammatical Errors in Business Writing 4:30 COMM0013  
Crisp Composition 4:30 COMM0014  
Writing to Reach the Audience 3:00 COMM0015  
Getting the Most from Business Documents 4:00 COMM0016  
The Writing Process 5:00 COMM0017  
Dealing with Conflict in the Workplace    
Perspectives on Conflict 5:30 COMM0341  
Handling Conflict with Others 6:00 COMM0342  
Managing Conflict in the Organization 6:00 COMM0343  
Dealing with Conflict in the Workplace Simulation 0:30 COMM0340  
Managing Conflict in the Workplace Simulation 0:30 COMM034S  
Delivering Successful Presentations    
Presenting to Succeed 4:30 COMM0301  
Delivering Your Message 4:30 COMM0302  
Presentation Resources Available to You 5:00 COMM0303  
Delivering Successful Presentations Simulation 0:30 COMM0300  
Effective Business Meetings    
Planning Effective Business Meetings 2:30 COMM0331  
Leading Effective Business Meetings 2:30 COMM0332  
Participating Effectively in Business Meetings 5:00 COMM0333  
Effective Business Meetings Simulation 0:30 COMM0330  
Effective Listening Skills    
The Basics of Listening 2:30 COMM0151  
Listening for Comprehension 5:00 COMM0152  
Listening for Higher Purposes 3:00 COMM0153  
Enhancing Your Listening Skills 3:00 COMM0154  
Effective Listening Skills Simulation 0:30 COMM0150  
Effective Use of Feedback for Business    
An Essential Guide to Giving Feedback 2:30 COMM0521  
Coping with Criticism and Feedback 5:00 COMM0522  
Giving Feedback to Colleagues 4:30 COMM0523  
Team Feedback: A Guide 4:00 COMM0524  
Giving Feedback: A Manager's Guide 4:00 COMM0525  
Effective Feedback for Employees and Colleagues Simulation 0:30 COMM0520  
Effective Use of Feedback for Teams Simulation 0:30 COMM052S  
Email Essentials    
Essentials of Electronic Communication 1:30 COMM0231  
Optimizing E-mail at Work 2:00 COMM0232  
E-mail and Organizational Communication 2:30 COMM0233  
E-mail as a Marketing Tool 2:00 COMM0234  
Emotional Intelligence in the Workplace    
What Is Emotional Intelligence? 2:30 COMM0141  
Emotional Intelligence at Work 2:30 COMM0142  
Teamwork and Emotional Intelligence 2:30 COMM0143  
Increasing Your Emotional Intelligence 2:30 COMM0144  
The Emotionally Intelligent Leader 2:30 COMM0145  
Emotional Intelligence in the Workplace Simulation 0:30 COMM0140  
Getting Results Without Authority    
Building Relationships to Get Results 2:30 COMM0511  
Teamwork and Results without Authority 2:30 COMM0512  
Leadership without Authority 3:00 COMM0513  
Gaining Allies, Creating Change 3:00 COMM0514  
Getting Results through Communication 3:00 COMM0515  
Getting Results from the Boss 3:00 COMM0516  
Getting Results without Authority Simulation 0:30 COMM0510  
High-Impact Business Writing    
Preparing to Write Effectively to Your Audience 1:30 COMM0211  
Writing Concisely and Accurately 1:00 COMM0212  
Writing Effective Business Documents 2:00 COMM0213  
International Business Skills - Culture, Customs and Norms    
Managing Cultural Divides 3:00 COMM0601  
Around the World in 80 Cultures 3:00 COMM0602  
America's Neighbors: Beyond U.S. Borders 2:30 COMM0603  
Over There: Conducting Business with Europeans 2:30 COMM0604  
Crossing the Dateline: Japan, China, India 2:30 COMM0605  
A Rich Tapestry of Cultural Contrasts 2:30 COMM0606  
International Communications    
The Impact of Culture on Communication 2:30 COMM0021  
The Art of Global Communication 3:30 COMM0022  
Improving Your Cross-cultural Communications 3:00 COMM0023  
International Communications Simulation 0:30 COMM0020  
Cross-cultural Communications Simulation 0:30 COMM002S  
Interpersonal Communication Skills    
Communicate to Develop Relationships 2:00 COMM0101  
Communicating to Increase Understanding 3:00 COMM0102  
Listening, Influencing and Handling Tough Situations 4:00 COMM0103  
Communicating Better with Your Team 4:00 COMM0104  
Interpersonal Communication Skills for Business    
The Process of Interpersonal Communication 4:30 COMM0001  
The Mechanics of Effective Communication 5:00 COMM0002  
Communication Skills for the Workplace 4:30 COMM0003  
Communicate for Results 5:00 COMM0004  
Communication Skills for Leadership 5:30 COMM0005  
Communication Skills for Resolving Conflict 5:00 COMM0006  
Communicate for Contacts 4:30 COMM0007  
Interpersonal Communication Skills for Business Simulation 0:30 COMM000S  
Interpersonal Communication Skills for Teams Simulation 0:30 COMM000T  
Managing and Working with Difficult People    
Difficult People in the Workplace 3:30 COMM0161  
Working with Aggressive People 3:00 COMM0162  
Working with Negative People and Procrastinators 3:00 COMM0163  
Working with Arrogant and Duplicitous People 2:00 COMM0164  
Managing and Working with Difficult People Simulation 0:30 COMM0160  
Communicating Effectively with Difficult Coworkers Simulation 0:30 COMM016S  
Mastering Interpersonal Communication    
Dynamics of Interpersonal Communication 2:30 COMM0111  
Communication Tools 2:00 COMM0112  
The Many Faces of Communication 3:00 COMM0113  
The Interpersonal Side of Conflict 3:00 COMM0114  
Interpersonal Business Savvy 2:30