HRIC Services & Contact List
The following is a list of HRIC services and service categories with contact information for each. If you can't find what you're looking for or have general questions, contact us at 303-871-7420 or AskHRPartners@du.edu.
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For Information Regarding |
Website & Email |
Phone |
|
Benefits Advocate Team (General Questions, Explanation of Benefits, Prescription Challenges, Claim Issues, Difficult Situations) |
833-355-8939 (Monday-Friday 7am-5pm MTS) |
|
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Benefits - Enrollment Questions |
833-355-8939 (Monday-Friday 7am-5pm MTS) |
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Benefits - Dental |
800-610-0201 | |
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Benefits - Flexible Spending Accounts (FSA) |
Rocky Mountain Reserve FSA | 888-722-1223 |
|
Benefits - Health Savings Plan (HSA) |
Rocky Mountain Reserve HSA | 888-722-1223 |
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Benefits - Life and AD&D Insurance |
1-800-362-4462 1-800-225-5695 |
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| Benefits - Medical |
800-244-6224 (Coverage & Claims) 1-800-997-1654 (Customer Service) |
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| Benefits - Retirement | 1-800-842-2252 | |
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Benefits - Vision |
866-723-0514 |
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COBRA |
888-722-1223 888-806-5042 |
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Compensation Guidelines |
Compensation Website |
303-871-7420 Option 7 |
|
Disciplinary Action |
Contact Your HR Partner |
303-871-7420 Option 4 |
| Employee Assistance Program |
Username: Universityofdenver |
1-800-881-5462 |
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Employee Dispute Resolution |
Contact Your HR Partner |
303-871-7420 Option 4 |
|
Employee Relations |
Contact Your HR Partner |
303-871-7420 Option 4 |
| Employment Services - I-9 Processing | 303-871-7420 Option 1 | |
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Employment Services - Name Changes, Job Changes, Personnel Records |
Employmentservices@du.edu | 303-871-7420 Option 1 |
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Exit Interviews |
Contact Your HR Partner |
303-871-7420 Option 4 |
|
Grievances |
Contact Your HR Partner |
303-871-7420 Option 4 |
|
Job Descriptions |
Contact Your HR Partner |
303-871-7420 Option 4 |
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Development, Training, & Mentorship Program |
303-871-7420 Option 6 | |
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Leaves of Absence (Short Term, Long Term, Parental Leave, FMLA) |
303-871-7420 Option 3 |
|
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Onboarding New Employees |
303-871-7420 Option 6 | |
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Overtime Issues |
Contact Your HR Partner |
303-871-7420 Option 4 |
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Performance Issues & Separations |
Contact Your HR Partner |
303-871-7420 Option 4 |
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Performance Management |
303-871-7420 Option 5
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| Pregnancy, Lactation Rooms & Family Resources | 303-871-7420 Option 3 | |
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Reclassifications |
Contact Your HR Partner |
303-871-7420 Option 4 |
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Recruiting/Talent Acquisition (job postings, advertisements, background checks, interview tools) |
Jobs@DU |
303-871-7420 Option 5 |
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Retiree Benefits |
Retiree Benefits & DU Retirees Association |
303-871-3268 |
| Separations | 303-871-7420 Option 4 | |
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Talent@DU & Training |
303-871-7420 Option 6 |
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New Hire Orientation |
303-871-3517 Option 6 |
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Unemployment Compensations |
Contact Your HR Partner |
303-871-7420 Option 4 |
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Verification of Employment |
Click for more information |
800-367-5690 Employer Number 19011 |