Online Learning

What is online learning?

DU Training and Development has online courses to help you develop your business and professional skills. Topics range from writing effective business documents to leading successful project teams; from services excellence to promoting creative thinking.

Why take online courses?

Is it hard to "get away" from work? Perhaps online learning is for you. Online courses allow you to work at your own pace and on your own schedule.

What is a "hybrid" course?

Hybrid courses mix learning on your own (online) with a "capstone" meeting (group session). The capstone session--scheduled to fit the needs of participants-- gives you the opportunity to apply what you've learned to real work situations.

What courses are offered?

We offer hundreds of online courses, some in the hybrid format:

• Listening, Influencing and handling tough situations
• Writing effective business documents
• Fundamentals of exceptional customer service
• Instilling service excellence: the EXCEL acronym
• Knowledge as strategy: performance improvement
• The power of the learning organization
• Benchmarking for best practices
• Removing performance barriers
• Competencies for tomorrow's managers
• Set and clarify standards
• Resolving conflict through problem solving
• Coaching excellence changes you
• Manage organizational change processes
• Analyze your use of time
• Setting goals and prioritizing your use of time
• Brainstorming and promoting creative thinking
• Problem-solving foundations
• Decision-making fundamentals
• Essential project management tools
• Leading the successful project team

View the online course catalog (with course description).

Getting Started

1. Enter your Login Name and Password.
2. Click on OK. The SkillSoft Learning Assistant will be displayed.