:root{--red:#a71930;--navy:#17365d;--gold:#b9975b;--ink:#1f2937;--muted:#667085;--paper:#f7f6f2;--line:#d7dce2;--blue:#005ea8;--bluebg:#eaf1f8;--goldbg:#f7f1e7} *{box-sizing:border-box}html{scroll-behavior:smooth;scroll-padding-top:1rem}body{margin:0;font:16px/1.58 Arial,sans-serif;color:var(--ink)}header{background:var(--navy);color:#fff;border-top:8px solid var(--red);padding:3rem 1.25rem}header div,main{max-width:1020px;margin:auto}main{padding:2rem 1.25rem 4rem}h1{font-size:2.5rem;margin:0}h2,h3{color:var(--navy)}a{color:var(--blue)}.lead{font-size:1.15rem}.notice{border-left:6px solid var(--gold);background:var(--paper);padding:1rem 1.25rem;margin:1.5rem 0}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:1rem}.card,details{border:1px solid var(--line);border-radius:10px;padding:1.15rem;background:#fff}.step{border-top:1px solid var(--line);margin-top:2.3rem;padding-top:.5rem;scroll-margin-top:1rem}table{width:100%;border-collapse:collapse}th{background:var(--navy);color:#fff;text-align:left}th,td{padding:.8rem;border:1px solid var(--line);vertical-align:top}table td:first-child strong{display:block;font-size:1rem;font-weight:700;color:var(--navy)}.learn{display:inline-block;margin-top:.2rem;font-size:.78rem;font-weight:600;color:var(--muted);text-decoration:none}.learn:hover{text-decoration:underline}.cta{margin:1.25rem 0;padding:1.1rem 1.2rem;border-radius:10px;border-left:6px solid var(--red);background:#fff7f8}.cta.navigation{border-left-color:var(--blue);background:var(--bluebg)}.cta.info{border-left-color:var(--gold);background:var(--goldbg)}.button{display:inline-block;background:var(--red);color:#fff;text-decoration:none;padding:.7rem 1.05rem;border-radius:6px;font-weight:700;margin:.35rem .35rem .15rem 0}.button.blue{background:var(--navy)}.button.gold{background:#826522}.hint,.back{font-size:.92rem}.hint{color:var(--muted)}.back{text-align:right;margin-top:1.2rem}.support{background:var(--navy);color:#fff;border-radius:12px;padding:1.3rem;margin-top:2rem}.support h2{color:#fff;margin-top:0}.support .button{background:#fff;color:var(--navy)}.support .back a{color:#fff}.related{background:var(--paper);border:1px solid var(--line);border-radius:10px;padding:1.25rem;margin-top:2rem}@media(max-width:650px){h1{font-size:2rem}table,thead,tbody,tr,th,td{display:block}thead{display:none}td:before{content:attr(data-label);font-weight:700;display:block;color:var(--navy)}.button{display:block;text-align:center}}
Computer Purchasing and Management at DU
Faculty and Staff Guide
DU recommends standardized computer hardware whenever possible. Standard purchases support efficient purchasing, deployment, troubleshooting, and repair and include negotiated pricing, required warranty coverage, asset tagging, and DU-licensed software setup.
Which Form Do I Need?
| I need to... | Where do I go? |
|---|---|
| Purchase a standard Apple computer↳ Jump to instructions | Go to MyDU, search Computer Procurement, and select Computer Procurement Request. |
| Purchase a standard Dell computer↳ Jump to instructions | Go to MyDU, search Crimson Commerce, switch to Shopper Dashboard, and select Dell. |
| Discuss a lab or bulk purchase↳ Jump to instructions | Workstation Consultation (DU login required) |
| Request a configuration outside DU standards↳ Jump to instructions | Custom Computer Request (DU login required) |
| Set up a new or repurposed computer↳ Jump to instructions | Computer Workstation Setup (DU login required) |
| Get help with HAM records or device status↳ Jump to instructions | Hardware Asset Management Support Request (DU login required) |
| Dispose of a computer or storage device↳ Jump to instructions | Disposal Request (DU login required) |
| Get general IT help↳ Jump to instructions | Request Help Online |
Step 1: Understand Your Purchasing Need
Determine the type of computer purchase you need before beginning the ordering process.
Individual Workstation
For a faculty or staff member, new hire, individual refresh, or replacement.
Review standard options first and proceed to Step 2: Order Your Computer.
Bulk Purchase
For multiple devices, department refreshes, grant-funded initiatives, or large onboarding efforts.
Computer Lab
For a new lab, lab refresh, expansion, or specialized instructional or research equipment.
Step 2: Order Your Computer
DU standard computers should be considered first for most purchases. Standard systems are pre-approved by DU IT, easier to support, faster to deploy, and aligned with university lifecycle management practices.
Custom computer requests should only be submitted when a documented business, instructional, research, or technical requirement cannot be met by a standard configuration.
Apple Ordering
- Open MyDU and search Computer Procurement.
- Select Computer Procurement Request.
- Choose Apple, the device, and quantity.
- Submit to receive a quote.
- Forward the quote to the Business Officer for requisition.
Dell Ordering
- Open MyDU and search Crimson Commerce.
- Switch to Shopper Dashboard.
- Select Dell under Punchout Catalogs.
- Choose a device and select Start Order Requisition.
- The request routes to the unit Business Officer.
Custom Ordering
Document the required components and justification and include the unit Budget Officer's email. IT reviews the request and secures a compliant quote. After confirmation, the Business Officer submits the requisition.
Submit a Custom Computer RequestStep 3: Request Computer Setup
Every newly purchased computer requires a workstation setup request. IT coordinates deployment and prepares the device for its assigned user.
DU login required
Step 4: Update Hardware Asset Management Records
Hardware Asset Management (HAM) is managed at the unit level. Inform the assigned Hardware Asset Manager whenever a device is received, assigned, reassigned, moved, repurposed, disposed of, or otherwise changes status.
DU login required
Step 5: Prepare for Device Replacement
Back up needed data to OneDrive, a Departmental Share Drive, or Z Drive. Users are responsible for ensuring needed data is backed up before replacement or disposal.
Step 6: Repurpose or Dispose of the Old Computer
Repurpose
Eligible devices must be wiped and prepared by IT before reassignment.
Submit a Computer Workstation Setup RequestDispose
Submit a Disposal Request, provide device details, and deliver the device to the IT Help Center within seven days.
Submit a Disposal RequestComputer Labs
IT can assist with hardware recommendations, vendor quotes, software availability, automated deployment, recovery safeguards, and continued lab management.
Request a Workstation ConsultationView the Computer Lab DirectoryNeed Additional Assistance?
Request Help OnlineIT Help Center: 303-871-4700