IT Strategic Goals & Initiatives

  1. Take a strategic approach to IT planning and operations by adopting IT industry standards and approaches, while aligning IT@DU with University strategies and goals.
  2. Adopt Software as a Service as a standard approach whenever possible with new applications, and seek to migrate legacy applications to SaaS if possible.
  3. Select vendor built and supported applications over homegrown applications.
  4. Seek alignment between projects and services and the needs of academic units with a clear alignment between defined unit goals and the work of IT staff.
  5. Utilize vendor resources such as co-location data centers when possible so that we may move all critical University applications to be hosted in tier 3 facilities.
  6. Provide high-availability server and storage infrastructure and services with redundancy, failover and load balancing for all mission critical applications.
  7. Provide an IT infrastructure for networks, servers and applications such that we could achieve a score of 4 out of 5 on a security audit of critical administrative applications.
  8. Move applications to vendor hosted and/or cloud-based servers and storage when possible and focus IT personnel work on data and application integration.
  9. Provide high-availability data and voice networks through a robust and reliable network and server infrastructure that follows industry standards and architecture.
  10. Improve customer service and be known as a division that is pro-active as well as responsive in aligning IT resources with the needs of University units.