Information Technology is involved with many IT projects that help faculty, staff and students efficiently navigate the way they learn, teach, and facilitate work at the University of Denver.
Current IT Projects
DU Portfolio is a homegrown system that was built by the Office of Teaching and Learning around 2003. This software was iteratively developed by developers who no longer are affiliated with the university and is currently on maintenance mode (no enhancements will be made). To follow best practices, IT will partner with Office of Teaching and Learning and other units on campus to find alternate vendors solutions (new and DU owned) for all current use cases of DU Portfolio.
June 2021 | June 2024 |
DU Portfolio Replacement | |
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Goals |
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Stakeholders | All current users of DU Portfolio |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development Darren Moitzfield - Manager, Business Analysts |
Dependencies | A single sign-on capability is paramount. The current platform uses one's 87# or a guest login that the user can create and share. Pioneer Web/Pioneer web replacement integration would be something to consider. |
Partners | Office of Teaching and Learning |
Status | Executing |
Timeframe | June 2021 – June 2024 |
Implement/Expand the software(s) selected for enterprise event management and registration needs of the University.
February 2023 | September 2024 |
Enterprise Event Registration and Venue Management Software Implementation | |
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Goals |
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Stakeholders | University-wide |
IT Management | Rohini Ananthakrishnan – Deputy CIO & Associate Vice Chancellor, Enterprise Application Services Gohar Tovbis – Executive Director, Enterprise Software Development Darren Moitzfield – Director, Business Analysis |
Dependencies |
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Partners | Conferencing and Event Services |
Status | Executing |
Timeframe | February 2023 - September 2024 |
IT and UFS to partner with Huron consulting and university community to assess current state (people, process, technology) of procurement and identify desired state. Leverage this assessment to select and Implement a procure 2 pay (spend management) platform.
October 2022 | December 2024 |
Procure2Pay System Selection and Implementation | |
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Goals |
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Stakeholders | University Wide |
IT Management | Rohini Ananthakrishnan – Deputy CIO & Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Executive Director, Enterprise Software Development Darren Moitzfield – Director Business Analysis |
Dependencies | Integration with Banner, SSO |
Partners | University Financial Services and Business and Financial Affairs |
Status | Executing |
Timeframe | October 2022 - December 2024 |
Implement Salesforce Marketing Cloud for email marketing and marketing automation.
January 2023 | July 2024 |
SalesForce Marketing Cloud | |
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Goals |
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Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Deputy CIO/Associate Vice Chancellor, Enterprise Application Services Gohar Tovbis - Executive Director, Enterprise Software Development Darren Moitzfield - Director, Business Analysis |
Dependencies |
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Partners | Marketing and Communications, Advancement |
Status | Executing |
Timeframe | January 2023 - July 2024 |
Implement Salesforce Student Success Hub for undergraduate and graduate advising, case management and appointment scheduling needs of the University. .
September 2023 | March 2025 |
SalesForce Student Success Hub | |
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Goals |
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Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Deputy CIO/Associate Vice Chancellor, Enterprise Application Services Gohar Tovbis - Executive Director, Enterprise Software Development |
Dependencies |
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Partners | Offices of Academic Affairs and Provost, Graduate Academic Units |
Status | Initiating |
Timeframe | September 2023 - March 2025 |
This project will include developing a policy and cybersecurity/IT practices that will be required for faculty and staff that travel to High-Risk and Moderate-Risk countries.
October 2022 | October 2023 |
ravel to High-Risk Cybersecurity Countries | |
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Goals |
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Stakeholders | Emergency Resource Management, IT Information Security |
IT Management | Alain Bouit, Chief Information Security Officer, IT Infrastructure Theresa Hernandez, Assistant Vice Chancellor, Campus Partnerships |
Dependencies | None |
Partners | IT Campus Partnership |
Status | Executing |
Timeframe | October 2022 - October 2023 |
Completion of this migration will ensure that DU remains on the current release of Windows, reducing security vulnerability and maintaining support from Microsoft.
August 2023 | December 2024 |
Windows 10 to Windows 11 Migration | |
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Goals |
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Stakeholders | IT Information Security, Customer Services, IT Systems |
IT Management | Alain Bouit, Chief Information Security Officer, IT Infrastructure Theresa Hernandez, Assistant Vice Chancellor, Campus Partnerships |
Dependencies | None |
Partners | All impacted academic and administrative units |
Status | Executing |
Timeframe | August 2023 – December 2024 |
Project Implementation Roadmap
IT Project Management Office
Do you have an IT project coming in the future? Visit the IT Project Management Office web page for more information.
Completed IT Projects
Upgrade the routing and switching infrastructure currently providing data communications and Internet access in the Anderson Academic Commons.
August 2019 | December 2019 |
AAC Infrastructure Upgrade | |
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Goals |
Modernize the AAC infrastructure.
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Stakeholders | University Libraries, Students |
IT Management | Alex Khramov |
Dependencies |
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Partners | IT Campus Partnerships, University Libraries |
Status | Completed |
Timeframe | August – December 2019 |
To provide Adobe Creative Cloud enterprise license software for all employees and physical lab computers
August 2018 | September 2018 |
Adobe Enterprise Licensing | |
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Goals | To implement a migration of current VIP Adobe accounts and provision new licenses for the Adobe Creative Cloud software to all employees and physical lab computers at the university |
Stakeholders | Campus-wide |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO |
Dependencies |
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Partners | IT & Shared Services |
Status | Completed |
Timeframe | September 2018 |
With the upcoming Adobe contract renewal, all students will be included in the enterprise licensing. This project is to coordinate the expansion of licensing to students.
August 2021 | December 2021 |
Adobe Expansion to Students | |
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Goals |
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Stakeholders | Information Technology, All Students |
IT Management | Russ Kaurloto - Vice Chancellor and CIO, Information Technology Rohini Ananthakrishnan - Assistant Vice Chancellor, IT Enterprise Application Services Theresa Hernandez - Assistant Vice Chancellor, IT Campus Partnerships Franklin Jackson - Director, Digital Media Services & IT Field Support Gohar Tovbis - Director, IT Enterprise Software Development Greg Reese - Manager of IT Architecture & Engineering, IT Infrastructure Darren Moitzfield - Manager, Business Analysts, IT Enterprise Application Services |
Dependencies | Integrate with AD, Communicate to the campus, Possible migration of existing student content |
Partners | Adobe vendor |
Status | Completed |
Timeframe | August 2021 – December 2021 |
The Applicant Tracking System project was initiated by Shared Services to find a new software solution to better meet the recruiting needs of the University.
Jan 1, 2018 | June 30, 2019 |
Applicant Tracking System | |
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Goals | Attract high quality applicants by providing an easy-to-use system for job applications that includes the ability to use mobile technology and communication throughout the hiring process. The electronic hiring process is a vehicle for marketing to our constituents and the community. A positive experience for all applicants will demonstrate the University's commitment to quality. |
Stakeholders | Hiring Managers, Search Committees, and Recruiters, Faculty who supervise staff |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Human Resources & Inclusive Excellence and Shared Services |
Status | Completed |
Timeframe | Jan 1, 2018 - June 30, 2019 |
Oracle's ePBCS software has been selected as the unified system to support long-range strategic financial planning, as well as annual and multi-year budgeting and forecasting processes.
Oct 1, 2017 | July 31, 2018 |
Oracle - Budgeting, Forecasting, and Long Term Financial Planning | |
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Goals | Provide the ability to perform what-if scenarios for new initiatives and their impact on enrollment, tuition, and financial aid; debt and capital planning; philanthropy and endowment performance; grant volume; position control; auxiliary services; and balance sheet. |
Stakeholders | Provost Office, Controller's Office, Business Officers and Division Heads |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Provost's office, Controller's office, and all units on campus. |
Status | Completed |
Timeframe | Oct 1, 2017 - July 31, 2018 |
This project will include review and selection of a career services software solution that supports career services management activities as well as campus-wide experiential learning needs. Vendors in the career services management sector have made significant improvements in product design since 2016, the last career services vendor review. A complete understanding of the range of available products will enable DU to make an informed decision to either switch to new vendor(s) or renew with current vendor(s) by the contract expiration date of fall 2022.
April 2021 | March 2023 |
Career & Experiential Learning Software Review & Implementation | |
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Goals |
Currently, the University of Denver employs a range of unconnected tools to manage workflows and processes related to career offices, internships, and employer relationship management. A gap analysis and needs assessment will identify potential efficiencies and cost savings by consolidating these tools with four distinct project phases:
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Stakeholders | University Community |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development |
Dependencies | Integration with Banner and CRM Advance, SSO |
Partners | Faculty, Staff and Students |
Status | Completed |
Timeframe | April 2021 – March 2023 |
The Common Calendar Project, consists of aggregating multiple calendars and respective events, originating on multiple platforms into a single source, 25Live. Successively, through leveraging the aggregated data, a uniform interface(s) will be created as a one-stop-shop for public and internal end-users to view all associated events occurring across campus, and beyond.
September 2019 | October 2020 |
Common Calendar | |
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Goals | Create a common calendar to facilitate distribution of and access to campus-wide calendar events. |
Stakeholders | Campus-wide |
IT Management | Don Harris - Vice Chancellor and Chief Information Officer Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Conference & Event Services; University Advancement; The Newman Center for the Performing Arts; University of Denver Athletics; All departments utilizing 25Live |
Status | Completed |
Timeframe | September 2019 – October 2020 |
This system will be used by Human Resources & Inclusive Community to track and deliver the division's learning and development offerings. The system would be made available campus-wide to track all professional development for employees.
January 2020 | August 2020 |
Cornerstone Learning Management | |
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Goals | System launch (GoLive) for benefited staff and faculty by beginning or mid July of 2020 |
Stakeholders | Faculty and Staff |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Darren Moitzfield - Manager, Business Systems |
Partners | Human Resources and Inclusive Community |
Status | Completed |
Timeframe | January 2020 – August 2020 |
The succession planning or succession management will be used to identify career development pathways for all levels of employees.
January 2020 | July 2020 |
Cornerstone Succession Management | |
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Goals | System launch (GoLive) beginning or mid July of 2020 |
Stakeholders | Faculty and Staff |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Darren Moitzfield - Manager, Business Systems |
Partners | Human Resources and Inclusive Community |
Status | Completed |
Timeframe | January 2020 – July 2020 |
CRM Advance, a Software as a Service (SaaS) application, will replace Banner Advancement as the Advancement division's primary administrative software solution. This product will be used to manage all advancement related data needed for fundraising and constituent engagement. CRM Advance provides an intuitive, robust network of systems that deliver a contemporary user experience, facilitates our fundraising and relationship building efforts, and positions us well to support and advance DU IMPACT 2025.
Jan 1, 2017 | Jul 17, 2018 |
CRM Advance | |
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Goals | Provide support for the upcoming capital campaign. |
Stakeholders | Advancement office and Unit Advancement Officers |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Advancement Division |
Status | Completed |
Timeframe | Jan 1, 2017 - Jul 17, 2018 |
Degree Works is a web-based, degree audit review program that allows students to monitor progress toward degree completion. Features such as What-If, Look Ahead, and GPA Calculator helps plan and set goals for on-time graduation.
August 2020 | October 2021 |
Degree Works | |
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Goals |
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Stakeholders | Office of the Provost, Information Technology (IT), Students, Academic units |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development |
Partners | Office of the Registrar |
Status | Completed |
Timeframe | August 2020 - October 2021 |
Implement an Electronic signature software that allows documents and contracts to be signed digitally with a formal signature. The signature can be created using a mouse, a touchpad or tablet. E-signatures do away with paper forms. Paper forms are replaced with easily tracked and audited digital documents. A platform such as this will benefit prospective students, current students, employees, and donors in many ways in addition to creating major efficiencies within the University Operations.
August 2020 | October 2021 |
Docusign E-Signature Implementation | |
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Goals | Initial phase will include implementing Docusign for Financial Aid, ORSP, Advancement, and Shared Services. A guidelines document will be developed for units who will be administering their forms using Docusign. Develop a process of granting unit specific administrative privileges, any agreements, policies and trainings associated with this administrative access. |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development |
Dependencies |
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Partners | All Administrative and Academic Units |
Status | Completed |
Timeframe | August 2020 – October 2021 |
InfoEd, a vendor-hosted electronic research administration system (eRA), was selected for the administration of research grants, contracts and other funded projects and will track the progress of awards for the entire life cycle.
July 2017 | October 2021 |
Electronic Research Administration | |
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Goals | Improve efficiency in both pre and post award operations, eliminate paper and shadow systems, and reduce the administrative burden for Principal Investigators, departmental administrators, and the Office of Research and Sponsored Programs. |
Stakeholders | Research Faculty and Administrators |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Office of Research and Sponsored Programs; Grant Principal Investigators, and Division Grant Administrators |
Status | Completed |
Timeframe | July 2017 - October 2021 |
Implement a contact tracing software that augments the current manual contact tracing process for COVID-19
August 2020 | March 2021 |
Everbridge - Contact Tracing Software Implementation | |
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Goals | Implement software before end of August Deploy mobile application for students and employees Integrate with Banner, C-Cure, and Aruba wireless |
Stakeholders | Office of the Provost COVID Response Team (CRT) Information Technology (IT) Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development |
Partners | Office of the Provost COVID Response Team (CRT) |
Status | Completed |
Timeframe | August 2020 - March 2021 |
This project is a collaborative effort to implement two parallel projects - first, to use existing repositories (Activity Insight, Banner, Digital Commons) to feed faculty profiles while also working with Ex Libris to create a new system - Esploro - for creating outward-facing faculty web profiles to be used on the du.edu website and DU Connect.
Live Faculty Profile Sites
- CAHSS: https://liberalarts.du.edu/about/people
- GSPP: https://psychology.du.edu/about/faculty-staff
- GSSW Profile: https://socialwork.du.edu/about/gssw-directory
- Korbel: https://korbel.du.edu/about/directory
- NSM: https://science.du.edu/about/faculty-directory
- Ritchie Profile: https://ritchieschool.du.edu/about/people
- Sturm: https://www.law.du.edu/about/people
Coming Soon
- DCB: TBD
- Morgridge: TBD
- UCOL: TBD
Sept 2018 | December 2020 |
Faculty Profile | |
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Goals | Provide a tech-based solution to connect faculty, departments, and units across the DU campus, as well as to the outside community. |
Stakeholders | Campus-wide |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gary Starling, Assistant Vice Chancellor - Infrastructure/CISO |
Partners | Office of Academic Innovation; Institutional Research; Information Technology; Marketing & Communications; University Libraries |
Status | Completed |
Timeframe | September 2018 - December 2020 |
A University-wide initiative to implement an enterprise ticketing application for non-IT units.
Oct 22, 2018 | Feb 6, 2019 |
Freshdesk Non-IT Ticket Management Software | |
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Goals | A non-IT ticketing software for administrative and academic units on campus to assist with tracking and reporting while increasing customer service. |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis - Director, Enterprise Software Development |
Partners | Shared Services, University College, Division of Marketing and Communications |
Status | Completed |
Timeframe | Oct 22, 2018 - Feb 6, 2019 |
Upgrade wired and wireless network infrastructure at DU Greek Houses.
July 2021 | October 2021 |
Greek Housing Network Upgrade | |
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Goals | Provide robust and resilient infrastructure for Greek Housing |
IT Management | Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO Alex Khramov – Director, IT Operations |
Partners | Student Life |
Status | Completed |
Timeframe | July 2021 - October 2021 |
Our ERP vendor (Ellucian) has released a new user interface (UI) using more current technology for the adminstrative portion of the Banner system. The legacy infrastructure will no longer be supported at the end of 2018. Major infrastructure changes will occur throughout the calendar year, including an authentication change to single sign-on and conversion of Oracle forms to a web based solution. The new UI will be available in parallel with the legacy system to ease the transition to the new product. IT will be sensitive to the critical administrative cycles throughout the year.
Sep 1, 2017 | Oct 15, 2018 |
iBanner Upgrade | |
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Goals | Provide an intiutive web interface for the administrative transactions performed by the employees. Remove the dependency on Oracle Forms technology as well as Java. Remain current with supported versions provided by our ERP vendor, Ellucian. |
Stakeholders | iBanner Users |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Status | Complete |
Timeframe | Sep 1, 2017 - Oct 15, 2018 |
Re-evaluation of the current ITSM (ServiceNow) including focus groups with current users, sending RFPs to other potential vendors, selecting the best vendor, and migrating to a new product if necessary.
April 2021 | December 2022 |
ITSM Re-evaluation | |
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Goals | Select an ITSM product that meets the needs of the University |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis – Director, Enterprise Software Development |
Dependencies | (If new vendor is selected) vendor implementation schedule, migration of knowledge base, integration with Banner, SSO |
Partners | Faculty, Staff and Students |
Status | Completed |
Timeframe | April 2021 - December 2022 |
The JStor Project will be the final phase for removing content from CourseMedia. The remaining images within the homegrown CourseMedia application will be migrated into JStor and then decomissioning can be performed on CourseMedia and the associated server(s).
June 2020 | December 2021 |
JStor Image Project | |
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Goals |
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Stakeholders | Arts, Humanities, and Social Sciences, University Libraries, Multiple Units with Faculty using CourseMedia, Information Technology |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Partners | Arts, Humanities, and Social Sciences; University Libraries |
Status | Completed |
Timeframe | June 2020 - December 2021 |
Provide a centralized video management system for University video recordings. This will include the migration of content from existing platforms (i.e. Video Manager, Adobe Connect, Zoom and Tech Smith Relay) into the new software solution, currently called Kaltura.
July 2018 | September 2019 |
Kaltura - Video Management Software | |
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Goals | Implement new cloud-based enterprise-wide video management system solution for faculty, staff, and students. Migrate selected content from existing systems into Kaltura. |
Stakeholders | Campus-wide |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO Franklin Jackson - Director, Digital Media Services Gohar Tovbis - Director, Enterprise Software Development |
Dependencies |
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Partners | University Libraries, Office of Teaching and Learning, Office of Research and Sponsored Programs, Marketing & Communications, University College, Graduate School of Social Work, Daniels College of Business, Sturm College of Law, Athletics & Recreation, Human Resources, and Disabilities Services |
Status | Complete |
Timeframe | Fall quarter 2018 pilot testing, with early roll-out for winter quarter (Jan 2019), and full, campus-wide adoption by fall quarter (September 2019). |
IT works in collaboration with academic units across campus annually to assess equipment in classrooms and partners with stakeholders to upgrade spaces.
Visit Learning Space Enhancements to view completed upgrades.
June 2017 | December 2021 |
Learning Space Enhancements | |
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Goals | Upgrade, maintain, and improve technology and learning environments in classrooms. Work with each school to identify one space to improve in each academic area using EDUCAUSE Leading Academic Transformation (LAT) guidelines. |
Stakeholders | Campus-wide |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Franklin Jackson - Director, Digital Media Services |
Dependencies |
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Status | Completed |
Timeframe | June 2017 - December 2021 |
Upgrade Mary Reed and Boettcher Auditorium (BAUD) core switches.
February 2021 | July 2021 |
Mary Reed/BAUD Core Switch Upgrade | |
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Goals | Upgrade core environment and improve network reliability. |
Stakeholders | Faculty, Staff, and Students |
IT Management | Gary Starling, Assistant Vice Chancellor - Infrastructure/CISO Alex Khramov, Director IT Operations |
Partners | IT Campus Partnerships |
Status | Completed |
Timeframe | February 2021 - July 2021 |
A campus-wide rollout of Microsoft teams that will allow individuals to create their own teams through Microsoft O365.
August 2019 | December 2019 |
Microsoft Teams Rollout | |
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Goals |
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Stakeholders | University Community – Faculty, Staff, Students, Community Members |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | IT Infrastructure, Enterprise Application Services, & IT Campus Partnerships |
Status | Completed |
Timeframe | August – December 2019 |
Information Technology is partnering with Business and Financial Affairs division to look for a new portal that will modernize our students, faculty and staff experience when accessing technical resources here at DU. We are looking for a portal that will unify access to enterprise information and applications with a modern user interface and personalized content. The new portal will replace PioneerWeb.
June 2020 | November 2022 |
MyDU Portal Implementation (PioneerWeb Replacement) | |
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Goals | The goal is to replace our Luminis internal portal application. |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis - Director, Enterprise Software Development |
Dependencies | The new portal will need to integrate with Banner, Canvas, and other applications, and SSO is required. |
Partners | Business and Financial Affairs |
Status | Executing |
Timeframe | June 2020 - November 2022 |
Implement a chatbot technology that would help our departments reach and communicate with students where they are. With the help of a chatbot provide access, tools, answers, and resources to prospective and current students and families, staff and faculty around the globe - and around the clock. This interactive chatbot will provide support, intelligence, DU personality and culture with a strong online presence.
January 2021 | February 2023 |
Ocelot Chatbot Enterprise Wide Implementation | |
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Goals | The goal of this project is to increase outreach, student contact, recruiting efforts, yield, and persistence. |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis - Director, Enterprise Software Development |
Dependencies | Creation of Departmental knowledge base Integration with Banner SSO implementation |
Partners | All Administrative and Academic Units |
Status | Completed |
Timeframe | January 2021 - February 2023 |
The Office 365 Software Adoption Initiative aims to simultaneously increase awareness and usage of available applications while managing adoption efforts for newly integrated applications under the Office 365 umbrella.
October 2019 | July 2020 |
Office 365 Software Adoption Initiative | |
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Goals |
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Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Status | Completed |
Timeframe | October 2019 - July 2020 |
Provide enhanced outdoor wireless coverage on the DU main campus in two phases. Phase I is complete as of August 2022, which enhanced wireless coverage between E. Asbury Avenue and E. Iliff Avenue. Phase II will focus on the area north of E. Asbury Avenue and south of E. Iliff Avenue.
June 2021 | January 2023 |
Outdoor Wifi | |
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Goals | Provide outdoor wireless coverage north of E. Asbury Avenue and south of E. Iliff Avenue. |
IT Management | Alex Khramov – Director IT Network Operations |
Partners | Faculty, Staff and Students |
Status | Completed |
Timeframe | June 2021 - January 2023 |
The Performance Management project was initiated by Human Resources and Inclusive Excellence to find a new software solution that improves efficiency of performance management for employees, approvers, and administrators.
Jan 1, 2018 | Dec 31, 2019 |
Performance Management | |
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Goals | Align Performance Management with IMPACT 2025 by more clearly and directly tying each employee's job role to the overall missions and strategic plan of the University, IMPACT 2025. |
Stakeholders | Staff |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Human Resources and Inclusive Community |
Status | Completed |
Timeframe | Jan 1, 2018 - Dec 31, 2019 |
Space Management System will help DU manage the University’s facilities through the tracking, visualization, assessment, and reporting of building, floor and space data. This system is a proof of concept, a first step in the University’s long-range goal of implementing an Integrated Workplace Management Solution. Critical to this first step is the successful implementation of a Space Management System.
December 2019 | April 2020 |
Space Management | |
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Goals | Implement a new Space Management System which is the first step to a larger implementation of an Integrated Workplace Management Solution. |
Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Partners | Facilities Management |
Status | Completed |
Timeframe | December 2019 – April 2020 |
Civitas Inspire is a student success CRM that will increase efficiency and ease of collaboration between various academic and administrative units across campus through a common record-keeping system equipped with data-informed opportunities to proactively address ever-changing student needs. Civitas Inspire brings with it the following functionalities:
- Central record of student communications (synced with Outlook, and configured for privacy)
- Student caseload management
- Alerts/nudges
- Dynamic group creation (based on student characteristics)
- Appointment scheduling (synced with Outlook)
- Meeting notes (that can be emailed to the student)
- Event attendance tracking
- Student Profile with communication history, course history, and GPA trajectory
February 2020 | March 2021 |
Student Success CRM (Civitas Inspire) | |
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Goals | By using this CRM, academic affairs and units will support the student success initiative by providing necessary tools and resources to the student to increase persistance. |
Stakeholders | Office of the Provost, All Academic Units |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Gohar Tovbis - Director, Enterprise Software Development |
Dependencies |
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Partners | Office of the Provost |
Status | Completed |
Timeframe | February 2020 - March 2021 |
The IT Infrastructure team will issue a Request for Proposal (RFP) to be used in identifying a suitable
September 2021 | June 2022 |
Third-Party Security Assessment | |
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Goals | Develop and issue RFP for Third-Party Security assessment. Conduct assessment and develop plan to address findings |
Stakeholders | Information Technology, Campus-wide |
IT Management | Russ Kaurloto - Vice Chancellor and CIO, Information Technology Marcelo Lew - Manager, Information Security, IT Infrastructure Alex Khramov - Director, IT Operations, IT Infrastructure Greg Reese - Manager of IT Architecture & Engineering, IT Infrastructure |
Dependencies | Availability of required resources |
Status | Completed |
Timeframe | September 2021 - June 2022 |
The Pioneer Travel and Expense project was initiated to review the current state of expense reimbursements, P-Card reconciliation, and travel management to identify a technology solution to improve visibility, efficiency, eliminate paper, and increase the duty of care. This project includes the on-boarding of an expense management solution software as well as a partnership with a Travel Management Company that can integrate with the expense solution. The design of the solution will be a collaborative effort between SSC and IT.
Jan 1, 2017 | Oct 20, 2018 |
Concur - Travel and Expense Management
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Goals | Streamline the travel process, simplify the booking and reimbursement process, improve risk management and integrate the Purchasing Card program into one system. Increasing safety, service, efficiency, sustainability, and savings for University travelers. |
Stakeholders | Faculty and Staff |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Shared Services |
Status | Completed |
Timeframe | Jan 1, 2017 - Oct 20, 2018 |
Wepa is a managed print solution developed specifically for student printing and managing guest printing services campus-wide.
For more information about Wēpa cloud-based printing, visit https://go.du.edu/printing.
June 1, 2019 | October 2019 |
WEPA Managed Print Services
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Goals |
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Stakeholders | Campus-wide |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services Alex Khramov - Director IT Operations |
Partners | Shared Services |
Status | Completed |
Timeframe | June 1, 2019 – October 2019 |
Windows 7 support will be discontinued in January of 2020 by Microsoft. All impacted devices need to be identified and addressed prior to the end of the year.
June 2019 | April 2021 |
Windows 7 – 10 Updates
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Goals |
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Stakeholders | University Community |
IT Management | Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO |
Dependencies |
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Partners | IT Campus Partnerships and IT Infrastructure & Operations |
Status | Completed |
Timeframe | June 2019 – April 2021 |
Implement enterprise wide, IT supported, project/task management tool. The contract for enterprise wide use of Wrike starts in June 2022.
May 2022 | January 2023 |
Wrike Project/Task Management Tool Implementation | |
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Goals |
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Stakeholders | Campus-wide |
IT Management | Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services |
Dependencies |
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Partners | Campus Wide |
Status | Completed |
Timeframe | May 2022 - January 2023 |