Selected IT Projects

Information Technology is involved with many IT projects that help faculty, staff and students efficiently navigate the way they learn, teach, and facilitate work at the University of Denver.

Current IT Projects

Degree Works is a web-based, degree audit review program that allows students to monitor progress toward degree completion. Features such as What-If, Look Ahead, and GPA Calculator helps plan and set goals for on-time graduation.

August 2020 October 2021
Degree Works
Degree Works
Goals
  1. Implement Degree Works application in partnership with campus constituents
  2. Replace existing software, Banner CAPP module
  3. Adoption of new advising features What-If and Look Ahead
  4. Re-examine existing policies and procedures
Stakeholders Office of the Provost, Information Technology (IT), Students, Academic units
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis – Director, Enterprise Software Development
Partners Office of the Registrar
Status Planning
Timeframe August 2020 - October 2021

Implement an Electronic signature software that allows documents and contracts to be signed digitally with a formal signature. The signature can be created using a mouse, a touchpad or tablet. E-signatures do away with paper forms. Paper forms are replaced with easily tracked and audited digital documents. A platform such as this will benefit prospective students, current students, employees, and donors in many ways in addition to creating major efficiencies within the University Operations.

August 2020 January 2021
Docusign E-Signature Implementation
Docusign E-Signature Implementation
Goals Initial phase will include implementing Docusign for Financial Aid, ORSP, Advancement, and Student Financial Services. A guidelines document will be developed for units who will be administering their forms using Docusign. Develop a process of granting unit specific administrative privileges, any agreements, policies and trainings associated with this administrative access.
Stakeholders Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis – Director, Enterprise Software Development
Dependencies
  • Requires SSO
  • Changes to departments websites to link existing forms to Docusign 
  • Integration with Banner and Banner Document Management System
Partners All Administrative and Academic Units
Status Executing
Timeframe August 2020 – January 2021

InfoEd, a vendor-hosted electronic research administration system (eRA), was selected for the administration of research grants, contracts and other funded projects and will track the progress of awards for the entire life cycle.

July 2017 March 2021
Electronic Research Administration
Electronic Research Administration
Goals Improve efficiency in both pre and post award operations, eliminate paper and shadow systems, and reduce the administrative burden for Principal Investigators, departmental administrators, and the Office of Research and Sponsored Programs.
Stakeholders Research Faculty and Administrators
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Grant Personnel HR information, financial Chart of Accounts, and grant accounting information from Banner to InfoEd
  • Grant information for accounting purposes from InfoEd to Banner
Partners Office of Research and Sponsored Programs; Grant Principal Investigators, and Division Grant Administrators
Status Executing
Timeframe July 2017 - March 2021

Implement a contact tracing software that augments the current manual contact tracing process for COVID-19

August 2020 December 2020
Everbridge - Contact Tracing Software Implementation
Everbridge - Contact Tracing Software Implementation
Goals Implement software before end of August
Deploy mobile application for students and employees
Integrate with Banner, C-Cure, and Aruba wireless
Stakeholders Office of the Provost
COVID Response Team (CRT)
Information Technology (IT)
Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis – Director, Enterprise Software Development
Partners Office of the Provost
COVID Response Team (CRT)
Status Initiating
Timeframe August 2020 - December 2020

This project is a collaborative effort to implement two parallel projects - first, to use existing repositories (Activity Insight, Banner, Digital Commons) to feed faculty profiles while also working with Ex Libris to create a new system - Esploro - for creating outward-facing faculty web profiles to be used on the du.edu website and DU Connect.

Live Faculty Profile Sites
Coming Soon
  • DCB: TBD
  • Morgridge: TBD
  • UCOL: TBD

Sept 2018 December 2020
Faculty Profile
Faculty Profile
Goals Provide a tech-based solution to connect faculty, departments, and units across the DU campus, as well as to the outside community.
Stakeholders Campus-wide
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gary Starling, Assistant Vice Chancellor - Infrastructure/CISO
Partners Office of Academic Innovation; Institutional Research; Information Technology; Marketing & Communications; University Libraries
Status Executing
Timeframe September 2018 - December 2020

The JStor Project will be the final phase for removing content from CourseMedia. The remaining images within the homegrown CourseMedia application will be migrated into JStor and then decomissioning can be performed on CourseMedia and the associated server(s).

June 2020 May 2021
JStor Image Project
JStor Image Project
Goals
  1. Move images from homegrown system into JStor
  2. Decommission CourseMedia
  3. Decommission servers
Stakeholders Arts, Humanities, and Social Sciences, University Libraries, Multiple Units with Faculty using CourseMedia, Information Technology
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gary Starling, Assistant Vice Chancellor - Infrastructure/CISO
Partners Arts, Humanities, and Social Sciences; University Libraries
Status Initiating
Timeframe June 2020 - May 2021

IT works in collaboration with academic units across campus annually to assess equipment in classrooms and partners with stakeholders to upgrade spaces.

Visit Learning Space Enhancements to view completed upgrades.

Ongoing
Learning Space Enhancements
Learning Space Enhancements
Goals Upgrade, maintain, and improve technology and learning environments in classrooms. Work with each school to identify one space to improve in each academic area using EDUCAUSE Leading Academic Transformation (LAT) guidelines.
Stakeholders Campus-wide
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Franklin Jackson - Director, Digital Media Services
Dependencies
  • Staffing Resources
  • Funding resources
Status Implementation
Timeframe Ongoing

Information Technology is partnering with Business and Financial Affairs division to look for a new portal that will modernize our students, faculty and staff experience when accessing technical resources here at DU. We are looking for a portal that will unify access to enterprise information and applications with a modern user interface and personalized content. The new portal will replace PioneerWeb.

June 2020 June 2022
New Portal Implementation (PioneerWeb Replacement)
New Portal Implementation (PioneerWeb Replacement)
Goals The goal is to replace our Luminis internal portal application.
Stakeholders Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis - Director, Enterprise Software Development
Dependencies The new portal will need to integrate with Banner, Canvas, and other applications, and SSO is required.
Partners Business and Financial Affairs
Status Executing
Timeframe June 2020 - June 2022

Civitas Inspire is a student success CRM that will increase efficiency and ease of collaboration between various academic and administrative units across campus through a common record-keeping system equipped with data-informed opportunities to proactively address ever-changing student needs. Civitas Inspire brings with it the following functionalities:

  • Central record of student communications (synced with Outlook, and configured for privacy)
  • Student caseload management
  • Alerts/nudges
  • Dynamic group creation (based on student characteristics)
  • Appointment scheduling (synced with Outlook)
  • Meeting notes (that can be emailed to the student)
  • Event attendance tracking
  • Student Profile with communication history, course history, and GPA trajectory
February 2020 December 2020
Student Success CRM (Civitas Inspire)
Student Success CRM (Civitas Inspire)
Goals By using this CRM, academic affairs and units will support the student success initiative by providing necessary tools and resources to the student to increase persistance.
Stakeholders Office of the Provost, All Academic Units
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis - Director, Enterprise Software Development
Dependencies
  • Employee job information from Banner to Performance Management System
  • Final performance review from Performance Management System to Banner
Partners Office of the Provost
Status Planning
Timeframe February 2020 - December 2020

Windows 7 support will be discontinued in January of 2020 by Microsoft. All impacted devices need to be identified and addressed prior to the end of the year.

June 2019 November 2020
Windows 7 – 10 Updates
Windows 7 – 10 Updates
Goals
  1. Complete identification
  2. Update devices
  3. Reduce security threats 
  4. Reduce support issues
Stakeholders University Community
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO
Dependencies
  • Availability of resources to replace devices and/or extend warranties
Partners IT Campus Partnerships and IT Infrastructure & Operations
Status Implementation
Timeframe June 2019 – November 2020

IT is working to redesign the way our wireless network connects to the internet and improve outdoor wireless coverage with a focus on high-traffic areas.

Ongoing
Wireless
Wireless
Goals

Improve overall performance 
Improve stability for all users

Stakeholders Faculty, Staff, and Students
IT Management

Gary Starling, Assistant Vice Chancellor - Infrastructure/CISO
Alex Khramov, Director IT Operations

Dependencies
  • Existing infrastructure
  • Key dates that impact the campus
Status IT is exploring options to expand wireless coverage campus wide.
Timeframe Ongoing

Project Implementation Roadmap

Selected IT Projects Roadmap

IT Project Management Office

Do you have an IT project coming in the future? Visit the IT Project Management Office web page for more information.

Completed IT Projects

Completed IT Projects Roadmap

Upgrade the routing and switching infrastructure currently providing data communications and Internet access in the Anderson Academic Commons.

August 2019 December 2019
AAC Infrastructure Upgrade
AAC Infrastructure Upgrade
Goals

 Modernize the AAC infrastructure.

  1. Introduce a building distribution layer to extend layer 3 connectivity to the building and eliminate a single point of failure in the AAC infrastructure. 
  2. Replace all of the edge switches to expand POE availability to allow for ease of servicing by standardization. 
  3. Upgrade centralized UPS to increase power availability during power fluctuation episodes. 
  4. Replace legacy patch cords to update and simplify cable management.
Stakeholders  University Libraries, Students
IT Management Alex Khramov
Dependencies
  • Availability of IT resources to complete the work, availability of network outage window
Partners IT Campus Partnerships, University Libraries
Status Completed
Timeframe August – December 2019

To provide Adobe Creative Cloud enterprise license software for all employees and physical lab computers

August 2018 September 2018
Adobe Enterprise Licensing
Adobe Enterprise Licensing
Goals To implement a migration of current VIP Adobe accounts and provision new licenses for the Adobe Creative Cloud software to all employees and physical lab computers at the university
Stakeholders Campus-wide
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application
Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO
Dependencies
  • Customer accessibility to download software via a portal
Partners IT & Shared Services
Status Completed
Timeframe September 2018

The Applicant Tracking System project was initiated by Shared Services to find a new software solution to better meet the recruiting needs of the University.

Jan 1, 2018 June 30, 2019
Applicant Tracking System
Applicant Tracking System
Goals Attract high quality applicants by providing an easy-to-use system for job applications that includes the ability to use mobile technology and communication throughout the hiring process. The electronic hiring process is a vehicle for marketing to our constituents and the community. A positive experience for all applicants will demonstrate the University's commitment to quality.
Stakeholders Hiring Managers, Search Committees, and Recruiters, Faculty who supervise staff
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Employee information from Banner to ATS for posting approvers, hiring managers, and search committee set up
  • Position Descriptions from Banner to ATS
  • Final hired candidate information including background check results from ATS to Banner
Partners Human Resources & Inclusive Excellence and Shared Services
Status Completed
Timeframe Jan 1, 2018 - June 30, 2019

Oracle's ePBCS software has been selected as the unified system to support long-range strategic financial  planning, as well as annual and multi-year budgeting and forecasting processes.

Oct 1, 2017 July 31, 2018
Budget and Forecasting
Oracle - Budgeting, Forecasting, and Long Term Financial Planning
Goals Provide the ability to perform what-if scenarios for new initiatives and their impact on enrollment, tuition, and financial aid; debt and capital planning; philanthropy and endowment performance; grant volume; position control; auxiliary services; and balance sheet.
Stakeholders Provost Office, Controller's Office, Business Officers and Division Heads
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Chart of Accounts, Actuals, Revised Budget, Tuition Enrollment, and Position information from Banner to Oracle ePBCS
  • Nightly Proposed budget and approved position requests from Oracle ePBCS to Banner
  • Annual original budget load from Oracle ePBCS to Banner
Partners Provost's office, Controller's office, and all units on campus.   
Status Completed
Timeframe Oct 1, 2017 - July 31, 2018

The Common Calendar Project, consists of aggregating multiple calendars and respective events, originating on multiple platforms into a single source, 25Live. Successively, through leveraging the aggregated data, a uniform interface(s) will be created as a one-stop-shop for public and internal end-users to view all associated events occurring across campus, and beyond.

September 2019 October 2020
Common Calendar
Common Calendar
Goals Create a common calendar to facilitate distribution of and access to campus-wide calendar events.
Stakeholders Campus-wide
IT Management Don Harris - Vice Chancellor and Chief Information Officer
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Campus-hosted and third party event management platforms
Partners Conference & Event Services; University Advancement; The Newman Center
for the Performing Arts; University of Denver Athletics; All departments utilizing 25Live
Status Completed
Timeframe September 2019 – October 2020

This system will be used by Human Resources & Inclusive Community to track and deliver the division's learning and development offerings. The system would be made available campus-wide to track all professional development for employees.

January 2020 August 2020
Cornerstone Learning Management
Cornerstone Learning Management
Goals System launch (GoLive) for benefited staff and faculty by beginning or mid July of 2020
Stakeholders Faculty and Staff
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Darren Moitzfield - Manager, Business Systems
Partners Human Resources and Inclusive Community
Status Completed
Timeframe January 2020 – August 2020

The succession planning or succession management will be used to identify career development pathways for all levels of employees.

January 2020 July 2020
Cornerstone Succession Management
Cornerstone Succession Management
Goals System launch (GoLive) beginning or mid July of 2020
Stakeholders Faculty and Staff
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Darren Moitzfield - Manager, Business Systems
Partners Human Resources and Inclusive Community
Status Completed
Timeframe January 2020 – July 2020

CRM Advance, a Software as a Service (SaaS) application, will replace Banner Advancement as the Advancement division's primary administrative software solution. This product will be used to manage all advancement related data needed for fundraising and constituent engagement. CRM Advance provides an intuitive, robust network of systems that deliver a contemporary user experience, facilitates our fundraising and relationship building efforts, and positions us well to support and advance DU IMPACT 2025.

Jan 1, 2017 Jul 17, 2018
CRM Advance
CRM Advance
Goals Provide support for the upcoming capital campaign.
Stakeholders Advancement office and Unit Advancement Officers
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Demographic and Biographic information from Banner to CRM Advance
  • Finance Gift Feeds from CRM Advance to Banner
  • Payroll deductions for employee gifts and pledges CRM Advance to Banner and the payroll payments towards these gifts from Banner to CRM Advance.
  • Integration between Banner and 12Twenty (career and internship software)
  • Bing Maps Integration
  • Outlook Integration
  • Event software Integration
  • iModules (alumni networking and giving) integration
  • WealthEngine Integration
Partners Advancement Division
Status Completed
Timeframe Jan 1, 2017 - Jul 17, 2018

A University-wide initiative to implement an enterprise ticketing application for non-IT units.

Oct 22, 2018 Feb 6, 2019
Freshdesk Non-IT Ticket Management Software
Freshdesk Non-IT Ticket Management Software
Goals A non-IT ticketing software for administrative and academic units on campus to assist with tracking and reporting while increasing customer service.
Stakeholders Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gohar Tovbis - Director, Enterprise Software Development
Partners Shared Services, University College, Division of Marketing and Communications
Status Completed
Timeframe Oct 22, 2018 - Feb 6, 2019

Our ERP vendor (Ellucian) has released a new user interface (UI) using more current technology for the adminstrative portion of the Banner system. The legacy infrastructure will no longer be supported at the end of 2018. Major infrastructure changes will occur throughout the calendar year, including an authentication change to single sign-on and conversion of Oracle forms to a web based solution. The new UI will be available in parallel with the legacy system to ease the transition to the new product. IT will be sensitive to the critical administrative cycles throughout the year.

Sep 1, 2017 Oct 15, 2018
iBanner Upgrade
iBanner Upgrade
Goals Provide an intiutive web interface for the administrative transactions performed by the employees. Remove the dependency on Oracle Forms technology as well as Java. Remain current with supported versions provided by our ERP vendor, Ellucian.
Stakeholders iBanner Users
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Status Complete
Timeframe Sep 1, 2017 - Oct 15, 2018

Provide a centralized  video management system for University video recordings. This will include the migration of content from existing platforms (i.e. Video Manager, Adobe Connect, Zoom and Tech Smith Relay) into the new software solution, currently called Kaltura.

July 2018 September 2019
Kaltura - Video Management Software
Kaltura - Video Management Software
Goals Implement new cloud-based enterprise-wide video management system solution for faculty, staff, and students. Migrate selected content from existing systems into Kaltura.
Stakeholders Campus-wide
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO
Franklin Jackson - Director, Digital Media Services
Gohar Tovbis - Director, Enterprise Software Development
Dependencies
  • Current DU IT software dependencies, implementation team, policy issues, and training
Partners University Libraries, Office of Teaching and Learning, Office of Research and Sponsored Programs, Marketing & Communications, University College, Graduate School of Social Work, Daniels College of Business, Sturm College of Law, Athletics & Recreation, Human Resources, and Disabilities Services
Status Complete
Timeframe Fall quarter 2018 pilot testing, with early roll-out for winter quarter (Jan 2019), and full, campus-wide adoption by fall quarter (September 2019).

A campus-wide rollout of Microsoft teams that will allow individuals to create their own teams through Microsoft O365.

August 2019 December 2019
Microsoft Teams Rollout
Microsoft Teams Rollout
Goals
  1. Launch a collaboration platform for the campus community
  2. Provide infrastructure for new platform
  3. Create a support model for new collaboration tool
Stakeholders University Community – Faculty, Staff, Students, Community Members
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Availability of IT resources to deploy and maintain. This project would need infrastructure coordination as well as training for support of this new team environment.
Partners IT Infrastructure, Enterprise Application Services, & IT Campus Partnerships
Status Completed
Timeframe August – December 2019

The Office 365 Software Adoption Initiative aims to simultaneously increase awareness and usage of available applications while managing adoption efforts for newly integrated applications under the Office 365 umbrella.

October 2019 July 2020
Office 365 Software Adoption Initiative
Office 365 Software Adoption Initiative
Goals
  1. Strategize and document university-wide adoption plan and communications strategies for increasing usage of Office 365 software.
  2. Manage Microsoft Teams rollout and continued adoption plan.
  3. Manage Microsoft Yammer relaunch and continued adoption plan.
  4. Manage Microsoft Sway adoption plan.
  5. Create a structure for regular reporting and analytics to monitor adoption of Office 365 applications.
Stakeholders Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Status Completed
Timeframe October 2019 - July 2020

The Performance Management project was initiated by Human Resources and Inclusive Excellence to find a new software solution that improves efficiency of performance management for employees, approvers, and administrators.

Jan 1, 2018 Dec 31, 2019
Performance Management
Performance Management
Goals Align Performance Management with IMPACT 2025 by more clearly and directly tying each employee's job role to the overall missions and strategic plan of the University, IMPACT 2025.
Stakeholders Staff
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Employee job information from Banner to Performance Management System
  • Final performance review from Performance Management System to Banner
Partners Human Resources and Inclusive Community
Status Completed
Timeframe Jan 1, 2018 - Dec 31, 2019

Space Management System will help DU manage the University’s facilities through the tracking, visualization, assessment, and reporting of building, floor and space data. This system is a proof of concept, a first step in the University’s long-range goal of implementing an Integrated Workplace Management Solution. Critical to this first step is the successful implementation of a Space Management System.

December 2019 April 2020
Space Management
Space Management
Goals Implement a new Space Management System which is the first step to a larger implementation of an Integrated Workplace Management Solution.
Stakeholders Campus-wide
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Partners Facilities Management
Status Completed
Timeframe December 2019 – April 2020

The Pioneer Travel and Expense project was initiated to review the current state of expense reimbursements, P-Card reconciliation, and travel management to identify a technology solution to improve visibility, efficiency, eliminate paper, and increase the duty of care. This project includes the on-boarding of an expense management solution software as well as a partnership with a Travel Management Company that can integrate with the expense solution. The design of the solution will be a collaborative effort between SSC and IT.

Jan 1, 2017 Oct 20, 2018
Travel and Expense
Concur - Travel and Expense Management
Goals Streamline the travel process, simplify the booking and reimbursement process, improve risk management and integrate the Purchasing Card program into one system. Increasing safety, service, efficiency, sustainability, and savings for University travelers.
Stakeholders Faculty and Staff
IT Management Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Dependencies
  • Employee Profile, Chart of Accounts, and Expense Approver data from Banner to Concur
  • Expense information posted into Banner Finance from Concur Expense
  • Terra Dotta Study Abroad duty of care integration
  • Hotel Folio
  • US Bank Purchasing Card
Partners Shared Services
Status Completed
Timeframe Jan 1, 2017 - Oct 20, 2018

Wepa is a managed print solution developed specifically for student printing and managing guest printing services campus-wide.

For more information about Wēpa cloud-based printing, visit https://go.du.edu/printing.

June 1, 2019 October 2019
Wepa Managed Print Services
WEPA Managed Print Services
Goals
  • Provide print services to students at no additional cost, with a “pay-for-print” offering available to campus guests
  • Replace aging Pharos public printing solution
  • Deploy an initial set of 40 printer and 13 scanner devices strategically across campus
Stakeholders Campus-wide
IT Management Theresa Hernandez - Assistant Vice Chancellor, Campus Partnerships
Gary Starling - Assistant Vice Chancellor, Infrastructure/CISO
Rohini Ananthakrishnan - Assistant Vice Chancellor, Enterprise Application Services
Alex Khramov - Director IT Operations
Partners Shared Services
Status Completed
Timeframe June 1, 2019 – October 2019