Microsoft Bookings

What is Microsoft Bookings?

Microsoft Bookings is a scheduling tool and is part of the Microsoft Office 365 family of products. Through an easy to create website, Bookings allows end-users to view calendars and schedule appointment. Bookings uses a person's Outlook calendar to find available times real-time. Bookings gives you a fast, easy alternative to time-consuming, frustrating phone-scheduling. An easy-to-set-up, customizable web page lets people find available times and book appointments 24/7.

Who can use it?

Bookings is available for free for all DU faculty, staff and students as part of the Office365 Suite.

Features and Benefits

Online appointment booking
Real-time appointment availability
Outlook calendar integration including automatic updates
Automated email confirmations and reminders
Appointment rescheduling and cancellations
Integration with Microsoft Teams
120 days of appointment history (60 days past, 60 days future)
Unique appointment scheduling web page
Appointment reassignment between staff members

Why should I use Bookings?

Faculty can provide their availability for office hours and allow students to book appointments.
Departments can schedule appointments with internal and external community members for a center, project or group.
A department chair or administrator could create an office hours calendar with slots for multiple faculty members.

How do I start using Bookings?

Any actively enrolled student or currently employed staff or faculty member can create their own Bookings page. To get started:

Login in to Office 365 with your DU email and password.
Click All Apps, then Bookings.
Integrate with Outlook
Integrate with Teams

Training Resources

Bookings resources from Microsoft:

Faculty and staff also have access to Bookings video training from LinkedIn Learning.

Microsoft Bookings Essential Training

Frequently Asked Questions

How long will my appointment history be saved?

You can now see a 120 day view (60 days past and 60 days future) of your Booking calendar in a TSV file. TSV files are tab separated value files. You can view or edit a file like this with any text editor or spreadsheet program, such as Excel. The file contains a row for each event on the booking calendar for the previous 60 days, and the upcoming 60 days. Each row includes the date and time info for the event, customer name, customer email, customer phone number, customer address, staff assigned, service selected, location, and appointment duration.

How do I sync my Outlook Calendar with Microsoft Bookings?

To sync a user's personal Microsoft 365 work calendar with Bookings, you'll need to turn this on for each staff member from the Staff page in Bookings. You also have to be the Bookings calendar admin to make this change. Here's how.