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COVID-19 Update: Download Everbridge Today

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Author(s)

Jeremy Haefner

News  •

Dear community members,

I’m pleased to share that Everbridge, DU’s contact tracing and symptom monitoring application, is now available for download. Learn how to install and use Everbridge on the DU Your Part website. If you have already downloaded the app, please see the next steps below.

Today, you can #DUYourPart by downloading and using Everbridge. It is not mandatory, but it is, quite simply, one of the best and easiest ways you can help keep yourself and the DU community healthy. It is straightforward to use, makes completing the symptom monitoring survey quick and easy, and is essential to helping contain the virus on the DU campus. We simply can’t fully realize the app’s benefits unless at least 60 percent of community uses it. Help us meet that goal and mitigate the spread of COVID-19 among our friends, peers, and colleagues.

No Location Tracking 

As I shared previously, we chose Everbridge because of its robust security and privacy certifications.

I’m also happy to share that, through our beta testing, we were able to conduct effective contact tracing without using location tracking. We will only use Bluetooth-enabled proximity tracking.

Unlike GPS tracking, Bluetooth proximity tracking will not track your location. Instead, it will simply make note when you are near another person (within a certain distance and length of time) who also has the Everbridge app. We will use this data to trace the virus and contact individuals who have been exposed to someone confirmed positive for COVID-19. More information about our contact tracing process can be found on the DU Your Part website.

Your Next Steps

If you expect to be on campus and have been approved—i.e., if you are a student living on campus or have on-campus classes, or if you are faculty or staff designated to work on campus at this time—you will be able to download and log into Everbridge. For those not expected on campus just yet, you will not be able to log in. 

Get started Using Everbridge

  1. Download the app here. If you’ve already downloaded the app, please uninstall and then reinstall from the link above to ensure you have the most up-to-date (non-beta) version.
  2. Everbridge will run in the background unless you purposefully quit the app. Be sure to keep Everbridge open and running to help keep the community safe.
  3. Complete the twice-daily symptom monitoring within the app.


Thank you for your patience as we worked to create a seamless user experience within Everbridge while collecting only essential data to conduct effective contact tracing.

For help with Everbridge please contact the IT Help Center at 303-871-4700, support@du.edu, or IT Support

Sincerely,

Jeremy Haefner
Chancellor