DU Alerts

Emergency Notification System

  • Timely and accurate information regarding an emergency can be the difference between life and death.
  • The Office of Emergency Preparedness & Fire Safety maintains an Emergency Notification System, DU Alerts, capable of pushing out emergency messages to everyone affiliated with the University of Denver in a very short period of time.
  • All members of the DU community will receive an email when a message is sent through DU Alerts. If you would like to receive voice messages via telephone or text messages via your mobile device, you must register your number or numbers with the system.

Points of Contact

  • mail-icon


    Every member of the DU community will receive an email when the system is utilized.

  • phone icon


    Members of the DU community have the option to register a telephone number with the system to receive a call with an automated message when the system is used.

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    Text message

    Members of the DU community also have the option to register a mobile device capable of receiving text messages with the system to receive a message when the system is used. This is generally regarded as the best way to reach you in an emergency.

Enter your notification preferences in MyDU to receive DU Alerts

Sign Up
DU alert

When will the system be used?

  • An impending emergency situation
  • An actual emergency situation
  • Updates regarding a current emergency situation
  • School closures due to weather or other circumstances
  • More Information
    • The Division of Campus Safety is authorized to send emergency notifications through the selected third party vendor to the DU Community if it is determined that there is an emergency or dangerous situation that poses an immediate threat to the health or safety of some or all members of the DU Community. Situations that may warrant an emergency notification include, but are not limited to:
      • An emergency incident in progress; active shooters, bomb threats, civil unrest, and evacuations
      • Potential impending emergency incidents such as tornado warnings and other serious weather events
      • Safety messages regarding suspicious persons, area or school closures, crimes against person where the suspect is not apprehended
      • Termination messages including all clears, status updates or re-opening of campus or buildings
    • Campus Safety shall without delay and taking into account the safety of the community, determine the content of the notification and initiate the notification system, unless issuing a notification will, in the judgment of the first responders (including, but not limited to: the Denver Police Department, Denver Health, and/or the Denver Fire Department), compromise the efforts to assist a victim or to contain, respond to, or otherwise mitigate the emergency. Before sending a message, the incident must be confirmed through one or more of the following methods:
    • I. Confirmation of an emergency in progress is subject to:
      • a. Confirmation of the incident by an emergency responder in the area
      • b. Visual confirmation via CCTV systems
      • c. Audible confirmation either in person or via telephone systems
      • d. Three (3) unique reports of the incident from members of the public or University community
    • II. Confirmation of an impending emergency is subject to confirmation of the incident by an emergency responder or relevant agency
    • The system will be tested during the Fall, Winter and Spring quarters. Users opt-in to receive text and telephone messages, but all DU Community members will receive the notification via email. Community members can sign up to receive messages through PioneerWeb.
campus safety

Who should sign up?

  • All active students
  • All active faculty
  • All active staff
  • All essential duty personnel, including deans and directors
  • Other key administrative personnel

While participation in the text and voice messaging notification is optional, enrolling is strongly encouraged.

Additional Items

  • Emergency Contact Information

    Emergency contact information is found via PioneerWeb on the "View Emergency Contacts" or "Update Emergency Contacts" pages and lists contacts such as parents, relatives and/or friends, who should be notified if you are injured or ill and you cannot contact them. The emergency notification system is designed to notify you and only you in the event of an urgent situation and does not utilize emergency contact information.

  • Emergency Notification System Disclaimer

    We will use your contact information for official University of Denver communications only, including, but not limited to, emergencies, campus closures, building closures or class cancellations, and your contact information will be subject to the University of Denver's Privacy Policy.

    Only currently enrolled students and current employees will receive University email emergency notifications.

    The mobile device owner is responsible for any charges associated with text messages.

    DU does not guarantee the successful delivery of any message to any individual recipient, nor does receipt of any message guarantee life safety in the event of an emergency.

    DU policy requires community members to check their DU email account. Please make sure you check this account regularly or forward your email to an email account you check.