The University's version of CrowdStrike Antivirus protects your computer from viruses and spyware, proactive threats, and network threats. It protects your computer for as long as it is installed and does not expire.
Encrypting data is an additional method to keep sensitive information, such as FERPA-related information, research participant personal information, or job candidate information, hidden from those who do not need or should not have access to it. There are multiple ways of encrypting data, but two options that have been tested on campus are: VeraCrypt, a software-based encryption utility or hardware-based encrypted external USB flash drives.
IT Security Checklist
The IT Security Checklist was developed to help users operate computers securely and to protect sensitive information. The checklist includes general security guidelines, password guidelines, and helpful links.
LastPass Password Manager
LastPass is a secure online password storage system that allows users to securely keep, generate, and share passwords, and store their user logins and websites, as well as other sensitive information in a password vault, so that you will only need to remember your LastPass master password.
If your password is not expired, you can reset your password by using the Forgot Password link on the PioneerWeb landing page.
If your password has expired, Information Technology requires that password resets occur via phone or drop-in visit.
To reset your password via telephone:
Please call 303.871.4700. You will need to provide your DU ID number, and answer verification questions using personal information on file with the university. Your password will be reset, and you will be given a temporary passcode over the phone. You will also receive a confirmation email. Please note that if you have requested that a confidentiality flag be placed on your account, Information Technology will be unable to reset your password via telephone.
To reset your password in person:
Please visit the Information Technology Help Center in the Anderson Academic Commons. You will need to bring your physical DU ID card, and a valid government issue photo ID. Your password will be reset, and you will be given a temporary passcode verbally. You will also receive a confirmation email. If you do not have the required documentation, you will need to reset your password via telephone. There is a telephone available in the Information Technology Help Center for this purpose.
Secure File Transfer
The Secure File Transfer service is ideal for DU community members who need to send or receive confidential data or transfer files that are too large to be sent via email.