Employee Injuries & Workers' Compensation
All employee injuries should be reported to Enterprise Risk Management immediately by following the steps below.
Workers’ compensation ("WC") is the University's exclusive response to medical costs for work-related injuries.
Other common search terms for workers' compensation: worker's compensation, workman's compensation, workers compensation.
Injury Reporting and Forms
All employee injuries must be reported. Employees must:
- Sign a copy of the WC Medical Providers list (disponible en Español).
- Complete the Employee Report of Injury form (disponible en Español).
- Submit it within 24 hours of the injury occurring.
Seeking medical treatment is optional, but if an employee is going to seek medical treatment and wants it covered by workers' compensation insurance, the employee must go to a provider listed on the WC Medical Providers list.
All employee injuries must be reported. Supervisors must:
- Give the injured employee the WC Medical Providers list at the time of the injury, unless it is a life-threatening/serious injury. (List in Spanish.)
- Conduct a thorough investigation to determine if injury could have been prevented, if additional training is necessary, etc.
- Fill out the Supervisor's Report.
- Submit the Employee's Report of Injury, Supervisors Report, and a signed copy of the WC Medical Providers list to firstname.lastname@example.org within 24 hours of the injury occurring.
Please review the Procedures for Supervisors.
DU Students Completing Unpaid Internships
The University of Denver’s workers’ compensation insurance covers DU students for work-related injuries sustained while working in unpaid internship positions, except for in OH, ND, WA, or WY.
All injuries should be reported. Seeking medical treatment is optional, but if you seek medical treatment and want it to be covered by workers’ compensation benefits, you must seek treatment at a provider listed on the he WC Medical Providers list.
All internship injuries must be reported. Unpaid interns must:
- Review & sign a copy of the WC Medical Providers list.
- Complete the Employee Report of Injury form.
- Your internship supervisor needs to fill out the Supervisor's Report.
- Submit these three forms to email@example.com within 24 hours of the injury occurring.
- Notify your DU director or supervisor as well so that they are aware of the situation.
Please review the Procedures for Employees.
DU students injured while working in paid internship positions, please follow your business’ workers’ compensation procedures and report your injury to your DU director or supervisor and firstname.lastname@example.org. Paid internships (excluding off-campus work-study positions) are not eligible to be covered by DU’s workers’ compensation insurance; however, you do still need to report your injury to DU.
Workers' Compensation Providers Choice Letter
DU has designated medical providers to treat employees injured on the job per House Bill 1176, the Employee Choice of Physician law.
Steps for completing the Provider Choice Letter process:
- At the time of an employee's injury, the supervisor should print two (2) copies of the Workers' Compensation Medical Providers list (available in Spanish).
- One copy should be signed and dated by the employee and returned to the supervisor. The supervisor must scan the signed letter and send it to email@example.com with their Supervisor's Report.
- The employee should keep the second copy.
- The supervisor should write the date the letter was provided to their employee on their Supervisor's Report.
What else do you need to know about the Employee Choice of Physician law?
If circumstances prevent providing the WC Provider Choice Letter at the time of injury, the letter must be provided by verifiable means within seven (7) business days of the injury notification date.
An injured employee has the right to make a one-time change between the two medical providers by giving notice within 90 days of the injury, but before he/she reaches maximum medical improvement (MMI).
The injured employee must request the change of medical provider in writing by submitting an approved Division of Workers’ Compensation form to the following parties:
- The current treating physician
- The requesting treating physician (this physician must be on the employer’s designated provider list)
- DU's Enterprise Risk Management (ERM)
- Pinnacol Assurance, the University’s WC insurance provider
Frequently Asked Questions
What is the process?
Employees, please review the Employee Injury Reporting and Workers' Comp Procedures for Employees (disponible en Español).
Supervisors, please review the Employee Injury Reporting and Workers' Comp Procedures for Supervisors.
What if I am not sure I need to file a claim?
All employee injuries are required to be reported to ERM within 24 hours. If the employee does not think they are going to see a doctor, they should indicate that on the Employee Report of Injury form. If the employee decides to seek treatment at a later date, the employee or the supervisor must notify ERM at firstname.lastname@example.org and they will make sure the claim is reported.
What to do if an injured employee needs transportation to a clinic?
Employees should not transport other injured employees.
For the first appointment after injury, for serious or life-threatening injuries, please call 911. Otherwise, if an employee cannot transport themselves to the WC clinic for the first appointment, they should take a rideshare and save all receipts to submit to DU's workers' compensation insurance company, Pinnacol.
If an employee needs ongoing transportation to the rest of their medical appointments, they should contact ERM at email@example.com.
- Will the injured employee be alcohol or drug tested?
What is accident investigation?
The process of examining every factor of an incident in detail to determine the root cause(s). Root causes are contributing factors/events (acts and conditions) that may cause incidents.
Why conduct accident investigations?
- To prevent future incidents.
- To provide a safe work environment for employees.
- To reduce employee's lost time due to injuries.
- To document any observations close in time to when the injury occurred.
Does an employee have to seek medical treatment for a work-related injury?
Reporting an injury is required, seeking treatment is optional. However, if an employee wants to pursue a workers' compensation claim, they must seek treatment at a doctor listed on the Workers' Compensation Medical Providers list or insurance will not accept the claim.
How should the Supervisor's Report be completed and what should be considered?
- What are the causes of the incident (e.g. equipment, environment, people/behavior, materials)?
- Why did the incident occur according to the FACTS?
- Does this employee need re-training? If so, what kind?
- What could have been done to prevent the incident?
- Was the incident caused by any unsafe acts or conditions?
- What action is recommended to prevent recurrence?
When evaluating, keep asking why and dig deep. For example, if an employee falls on the stairs, why did it happen? Were the stairs wet, damaged, lighting was poor, etc.
What if the employee insists that their claim is work-related, and it appears that it is not?
All employee injuries should be reported to ERM. If the injury does not appear to be industrial in nature (work-related), it is not up to the supervisor or ERM to determine compensability. A claim should be submitted and DU's WC insurance will determine if the claim will be accepted.
Should employees with restricted hours be paid for their usual hours (e.g. employee usually works 40 hours and is restricted to 20 hours)?
No, employees should only be paid for the hours actually worked. If the employee misses work, please document it in PioneerTime (following the instructions in the Employee Injury Reporting and Workers' Comp Procedures for Supervisors). Depending on how much time an employee misses due to their injury, they may be eligible for lost time benefits which is paid by WC insurance.