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Pioneer ID Card

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Get a New Pioneer ID Card

Replacement Cards

Please deactivate lost or stolen Pioneer ID Cards immediately online.

You may also call the ID Office at 303-871-4545 to report your card lost or stolen.

To receive a replacement card, simply visit the ID Office during normal office hours. In most cases, you may choose to take a new photo or use your current ID photo. If you cannot visit the office in person, please contact us by email at or by phone at (303) 871-4545.

The fee is $30 for a lost card, but may be waived if you present a valid police report detailing the theft of your card. Damaged cards are $15 to replace. Payment may be made by cash, check, or with your Flex Account. The Pioneer ID Office is unable to accept credit or debit cards.

Replacement cards take about 5 minutes to produce.